Influence of popular culture on special interest tourists' destination image

In this study the role of pop-culture on shaping destination image was derived from focus groups and interviews with 24 fans from different nationalities of the Korean pop star Ahn Jae-wook. Three main theses emerged from the study: 1) the destination image induced by pop-culture was changed in a positive way; 2) the pop-star's event reinforced a positive place image through experiences of the event and travels in South Korea; and 3) the positive image from pop-culture experiences had a strong impact on future behavior. Results of the study suggest that pop-culture as an autonomous agent delivers a more powerful and stronger influence on destination image than previously recognized in the literature. Theoretical contributions and practical implications are discussed.     

Korean Outbound Tourism: Pre-Visit Expectations of Australia

Abstract

In this study Pearce's “Travel Career Ladder” concept was applied to a sample of South Korean tourists to examine motivations for travel to Australia as a holiday destination. Also, focus group interviews were conducted in Korea to assess visitor expectations, motivations and images of Australia. The initial findings from this study indicate that Koreans are primarily motivated to travel to Australia for the chance to experience natural environmental settings. Some aspects of Australia (e.g., Aboriginal history and culture) are little known in Korea but have the potential to attract Korean visitors. The results of this research may enable more effective marketing to Koreans by providing an insight into the most appropriate promotional content and information sources.     

Analyzing the Use of TV Miniseries for Korea Tourism Marketing

The number of Taiwanese visiting Korea hit a record high in 2004, accounting for a 65% increase over the previous year and taking the first place in destination of departure nationals. Tourism data from 1999 to 2005 also indicates that the total number of tourists visiting Korea has grown steadily. Korean TV miniseries have likely contributed to an increase in tourists visiting Korea. The phenomenon is worth studying in depth. Therefore, the study first classifies tourism induced by Korean TV miniseries. Then, it examines how South Korea executes place marketing to attract tourists and how Korean TV miniseries use product placement to attract tourists to film locations is discussed.     

Social contact theory and attitude change through tourism: Researching Chinese visitors to North Korea

Drawing on 34 interviews with Chinese visitors to North Korea, this paper adopts the social contact theory to examine their attitude change through tourism. The paper first examines how Chinese tourists imagine North Korea as a tourism destination prior to their visits. Then the paper focuses on both the regulated and agentive dimensions involved in their travel, asking how individual Chinese tourist negotiates with the externally imposed restrictions to obtain more tourist-host contact. Third, it identifies both positive and negative post-trip attitude changes. In doing so, the paper creates a deeper and more comprehensive understanding of tourism conducted between China and North Korea which are perceived as “friendly” neighbors with conflicts. Apart from offering empirical and policy implications, this paper extends the use of intergroup social contact theory by focusing on a destination with restrictions on tourist-host contact.     

The Effects of Korean Pop Culture on Hong Kong Residents' Perceptions of Korea as a Potential Tourist Destination

The goal of this study is to assess the influences that Korean pop culture has on Hong Kong residents' perceptions of Korea as a potential tourist destination. Among the 500 distributed questionnaires, 456 were collected. Finally, 440 usable surveys were used for data analysis after eliminating 16 questionnaires with multiple missing answers that were deemed unusable. Data analyses produced many meaningful results. For example, respondents who were less educated and tended to spend more on Korean cultural products had a higher intention to visit Korea after they tasted Korean food. Expenditures on Korean cultural products were a significant contributor to Hong Kong residents' intention to visit Korea after experiencing the three types of Korean pop culture used in this study. Results of this study confirm those of previous studies, which found that the media had a significant influence on a person's choice of tourist destination.     

Tourism, peace, politics and ideology: impacts of the Mt. Gumgang tour project in the Korean Peninsula

A number of researchers have postulated that tourism between nations that have been divided or remain hostile to each other may be a means of reducing tension and promoting peace. The Korean Peninsula has remained divided since the Korean War and tensions between the North and South remain high. In the first tangible attempt to develop meaningful relations between the North and South outside of the UN structure, the Hyundai Corporation of South Korea was given permission to build and operate a resort destination at Mt. Gumgang in North Korea. The project has not been well supported by South Korean tourists and has required significant financial assistance from the South Korean Government. The paper examines the background of the project, the issues that were the primary cause for low demand and the role of the project as a vehicle for promoting peace. The paper finds that while tourism may be a method of reducing political tension as suggested by Butler and Mao (Asia Pacific J. Tourism Res. 1(1) (1996) 25) and Yu (Asia Pacific J. Tourism Res. 2(1) (1997) 19), it may also have a darker side and inadvertently become a vehicle for inhibiting peace. Further the paper suggests that in the case of Mt. Gumgang, tourism is the consequence of a political process aimed at rapprochement, not the genesis of the process.     

Generational differences in international stereotypes and destination images: tourism between partitioned states

Studies have attempted to understand tourism issues between politically divided countries, yet few studies have argued that tourism between such states has a strong generational component. This study examines the generational differences in South Koreans’ international stereotypes and tourism destination images of North Korea. While generational differences existed in international stereotypes, there were no differences in tourism destination images between generational cohorts. Young female South Koreans were likely to view North Korea more positively than males in the same generation, and generational differences were present in the intention to visit North Korea and the perception of peace through tourism.     

On the destination image of Korea by Russian tourists

This study investigates the importance of destination image as a determinant for the choice of a tourist destination. The inbound market examined is Korea while perceptions are captured from current and prospective Russian tourists. Empirical results show that a difference exists between visitors and non-visitors in terms of their perceived image of Korea. The study also finds that the relationship between overall image and loyalty to a destination is statistically significant. Regression results show in particular that Russians with a positive view of Korea are more likely to recommend Korea to others as a tourist destination.     

Relationships Among Perceived Value,Satisfaction, and Loyalty: Community-Based Ecotourism in Korea

Community-based ecotourism (CBE) is a significant segment of the rapidly growing tourism industry in Korea. This study examines the relationships among perceived value, satisfaction, and destination loyalty of CBE tourists in Korea. Data were collected from 254 visitors (aged 20 years and over) of six CBE villages. The Linear Structural Relationships (LISREL) statistical package was used for the analysis. Confirmatory factor analysis identified four dimensions of perceived value from 14 variables: economic, functional, emotional, and social. Through structural equation modeling (SEM), functional, social, and emotional value was found to have positive effects on overall value. Further, overall value and tourist satisfaction were a significant antecedent of destination loyalty. The empirical results indicate that a varied experiential program must be developed to increase the efficiency of CBE as a sustainable development tool.     

Western guest experiences of a Pyongyang international hotel,North Korea: Satisfaction under conditions of constrained choice

As little is known about guest experiences when considering tourism in countries such as North Korea where there is tight governmental control of tourist activities, this paper examines guests' perceptions of a North Korean hotel. It suggests that the usual criteria of hotel evaluations do not apply due to a restricted choice set, and hence guests are more tolerant of limited choices and re-value the limitations as part of an experience creation. The paper draws on the classical economic model of “regret and rejoice” and finds that reports posted on social media support this interpretation of guest experience. The results indicate that the liminal nature of hotels discussed separately by other commentators such as Wood, Morgan and Prichard may be applicable as guests impose the context of their stay in North Korea on an interpretation of a satisfactory hotel stay.     

Are tourists rational or irrational consumers?

The purpose of the study is to identify whether applying assumptions of consumer behavior in economics or marketing in the tourism context is validated. Therefore, this study investigated whether tourists, as subjects of consumption at a tourism destination, are rational. Also, additional work was performed to identify the determinants in rationality of tourists. Survey research through the three steps of instrument development has been conducted for those who visited the Jeju Island, South Korea. The adequate sample size of 280 pairs was employed for statistical analyses such as a multiple regression analysis. As a result, the study concluded that an application of the assumptions of consumer behavior in economics or marketing to decision-making of tourists’ consumption was inappropriate because the propensity of tourist expenditure at a tourism destination was evidenced as both rational and irrational. More discussion and implications were provided.     

Assessment of Medical Tourism Development in Korea for the Achievement of Competitive Advantages

Medical tourism is a rapidly growing industry in which people travel to other countries to receive medical treatments. In 2010, Korea attracted 81,789 foreign medical tourists who spent approximately US$100 million. The aims of this study are to analyze general trends in the medical tourism market, identify problems, or obstacles that affect the development of medical tourism in Korea, provide solutions to overcome these obstacles, and propose better policies. This study employed qualitative research methods, including content analysis of written publications and in-depth interviews. According to the results of the analysis of Korean medical tourism, the weaknesses of the system include insufficient promotion, the lack of a centralized administrative support system, the absence of differentiation strategies with respect to competing nations, an insufficient number of medical tourism professionals, and an inadequate legal system. In addition, this study identified threats that include competition from other countries offering medical tourism, the emergence of new competitors in East Asia, unexpected global crises, and international antagonism against Korea. This article discusses solutions addressing these weaknesses and threats and presents strategies that Korea can adopt to become one of the premier destinations for medical tourism.     

Border resident perceptions of sanctions and tourism: A case study of North Korea

Sanctions have been increasingly used as a diplomatic practice among international actors. Although sanctions have offered important insights into the global tourism system, relevant understandings require further research endeavour. This study explores border resident perceptions of sanctions and tourism in the case of North Korea. It involves an analysis of in-depth interviews with residents of Dandong - the largest Chinese border city facing North Korea. The findings reveal that the economic and tourism development of both North Korea and Dandong are considered to be disrupted by sanctions. In addition to the perceived negative impacts brought by sanctions, the study also uncovers relevant positive impacts. Furthermore, it suggests that sanctions tend to be interpreted and evaluated by residents through short- and long-term perspectives. The study advances the emerging interdisciplinary progress of tourism and sanctions through unpacking and highlighting the influences of sanctions on residents and tourism of border city.     

从韩流看"影视表象"与"旅游地形象"的构筑

近年来在影视作品引发下,韩国大众文化产品在日本广泛流行,形成"韩流"现象,并吸引了大批旅游者前往韩国旅游.现代大众旅游业中,旅游目的地的知名度是引发游客产生出游欲望的重要因素,而影视表象则促进了游客对于目的地集合性关注的形成.表象的特征是替代性与再现性,亦即具有非实在性特征.韩剧虚构的表象世界在与旅游地形象的重叠、交织下得以有形化,从而获得自身的空间性特征.影视旅游中游客通过亲身参与所产生的情感移入,最大程度地实现对影视作品所描绘的理想世界的融入.     

The destination competitiveness of Kinmen's tourism industry: exploring the interrelationships between tourist perceptions,service performance,customer satisfaction and sustainable tourism

Based upon an empirical investigation, the study draws upon the responses of 1623 tourists in Kinmen to explore the notion of destination competitiveness and how it is related to customer satisfaction with tourists’ perceptions, service performance and destination competitiveness. It also considers the question of destination competitiveness and sustainable tourism development. Variables such as tourists’ pre-visit perceptions, post-visit satisfaction toward destination attractions and resources, willingness to recommend and revisit, and competitiveness with foreign destinations are tested. The results of the study suggest that there is no correlation between tourists’ overall satisfaction and destination competitiveness. Implications of the study outcome illustrate that a destination's unique tourism characteristics can be the most important variables for destination competitiveness. In Kinmen's case, battlefields, historic relics, beautiful scenery and travel security gave it a competitive edge, despite high prices. In addition, developing the destination's brand image was found to be critical for tourism marketers and authorities in the context of increasingly global tourism competition.     

A qualitative pilot study exploring tourists’ pre- and post-trip perceptions on the destination image of Macau

Destination image is never static but is constantly changing under influence from on-site and travel experiences. This qualitative pilot study uses reports gathered during in-depth individual interviews at both the pre- and post-trip stages of travel with 15 independent tourists who visited Macau to compare how destination image can be enhanced in the minds of tourists. The results indicate that tourists’ destination image of Macau became enriched post-trip, after participants encountered the city and its people. The findings suggest that a positive post-trip evaluation of a destination can motivate tourists to revisit the destination, thereby enhancing the destination image.     

Corporate image and destination image: the moderating effect of the motivations on the destination image of Spain in South Korea

The research objective is to analyse the destination image and corporate image of Spain among the Korean university population. We study the moderating effect of the motivation between two potential groups of tourists, escapers (tourists who travel for relaxation) and seekers (tourists who travel for seeking culture). Information was collected in South Korea via a questionnaire and the data were analysed using structural equation and multi-group analysis. For both groups, the results show that the corporate image has influence on the cognitive component of the destination image, motivation impacts on the cognitive and affective dimensions, and the cognitive component effects the affective component.     

旅游企业社会责任对目的地形象及游客忠诚的影响研究

在旅游市场竞争日趋激烈的背景下,由旅游企业经营所引发的社会责任问题受到广泛关注,但学界关于旅游企业社会责任的影响研究还不够系统和深入.文章将旅游企业社会责任划分为6个方面,将目的地形象划分为认知形象和情感形象两个方面,并构建了旅游企业社会责任对目的地形象及游客忠诚的影响模型.实证研究表明,旅游企业社会责任在目的地形象及游客忠诚形成中发挥非常重要的作用,其中,经济责任、环境责任、游客责任、员工责任和法律责任对认知形象有正向影响,游客责任、员工责任和慈善责任对情感形象有正向影响;认知形象和情感形象不仅对游客忠诚产生直接影响,而且通过游客满意对游客忠诚产生间接作用.相比认知形象,情感形象对游客满意和忠诚的影响作用更大.     

Motivations and experiences of Mainland Chinese medical tourists in Hong Kong

Medical tourism has been developing very rapidly in recent years and Hong Kong has emerged as a new medical tourism destination. The purpose of the study is to explore the motivations and experiences of a sample of medical tourists in Hong Kong and hence semi-structured in-depth interviews were conducted with obstetric patients from Mainland China. The findings indicate that one of the most important reasons for their traveling to give birth in Hong Kong was to avoid China’s ‘One Child’ policy. Variations in staff attitudes were also found among different hospitals and even in the same hospital. The findings also suggest that perceived discrimination by the medical tourists emerges in the form of less favourable service and less information sharing.     

Investigating the effect of country image and subjective knowledge on attitudes and behaviors: U.S. Upper Midwesterners’ intentions to consume Korean Food and visit Korea

Korean food (Hansik) is one of the fastest growing cuisines globally. This trend is evident with the number of Korean restaurants scattered around world. An increasing number of Korean restaurants have been observed in the United States, especially in more culturally diverse areas such as major cities on the east and west coasts. However, noticeably less Korean restaurants are seen in the Midwest region. This study investigated the Midwesterners’ intention to try Hansik and further to visit South Korea (henceforth referred to as Korea) based on the country image of Korea and knowledge they have of Korean cuisine, which together influence their attitude toward the new cuisine. The results showed that cognitive image influences the attitude through affective image, and subjective knowledge also influences the respondents’ attitude toward Hansik. As proposed, these constructs have positive influences on both intentions to try Hansik and to visit Korea in the near future. Study implications and suggestions for future research are also discussed.