An investigation of the influence of heritage tourism on local people's sense of place: the Macau youth's experience

With Macau making inroads into heritage tourism, Macau people are given a push to rediscover the city's heritage values. This renewed sense of appreciation has afforded locals across all levels of society a new perspective of their homeland. As such, with heritage tourism continuing to blossom in a heritage-minded society, inhabitants' sense of place (SOP) may be affected accordingly. Although tourism research literature does not lack timely discussions of Macau's heritage tourism, no studies to date have effectively explored the influence of heritage tourism on Macau people's SOP. Owing to this, the present study aims to investigate the influence of heritage tourism on SOP among young people in Macau.     

The sanitization of colonial history: authenticity,heritage interpretation and the case of Macau's tour guides

Macau was founded by the Portuguese in the mid-sixteenth century. The centuries of colonial rule that preceded its recent return to China gave it a distinctive character unique in China. The tangible and intangible imprint of the colonial history of Macau is central to its attractiveness as a cultural tourism destination. A literature review reveals worldwide examples of the manipulation of history for both political and tourism purposes. This research uses in-depth thematic interviews with 14 local tour guides to show how Macau's colonial heritage is presented and interpreted to tourist groups by the local tour guides, as regards both what they are shown and what they are told. It is found that the guides adjust their interpretation to the geographical origin of the tourists in a significant way; in particular, they tend to almost totally eschew any reference to its colonial history when addressing a Chinese audience, in contrast to the interpretation presented to non-Chinese visitors. The use of Hall's three-fold interpretative message framework (dominant – hegemonic/negotiated/oppositional) is discussed, as is Langer's concept of mindless and mindful tourists. Some consequences for the sustainability of heritage tourism in Macau are also explored.     

Enhancing the Role of Host Communities in the Management of Protected Areas through Effective Two-way Communications: A Case Study

This paper conducts an analysis of Macau's strength, weaknesses, opportunities and threats (SWOT) as related to its gaming development strategy in the wake of its issuance of multiple gaming licenses. The analysis shows that copying the Las Vegas style is non-optimal for Macau because it will force Macau to compete with Las Vegas and other Las Vegas-style Asian gaming destinations for casino visitors and fight with Hong Kong for non-gaming tourists in the future. Furthermore, this approach will change Macau's current market position as a gamblers' destination and cut into operation profits. Taking advantage of its cultural heritage and unique market segmentation, Macau may develop Chinese- and/or Portuguese-theme casinos heavily leaning toward gaming activities. By creating its own gaming model, Macau may not only maintain its market niche in the future but also develop its gaming industry in a more profitable way.     

An application of the vicious circle schema to the World Heritage Site of Macau

Visitor congestion is a phenomenon that can be observed in many World Heritage Sites (WHSs). Is this a sign that the WHSs have entered the mature phase of the tourism area life cycle? In addressing this question, this study applies as an alternative explanation the vicious circle schema, using the WHS of Macau. The research uses multiple methods: photo interpretation and analysis, a face-to-face questionnaire survey, in-depth interviews with Macau's local residents and governors, and a simultaneous measure of visitor congestion by 140 research assistants. The results of this case study support the four hypotheses that are integral to the vicious circle schema, such as the expansion of the tourist area, a high proportion of shorter visits, congestion and a down-grading of the quality of the tourism products. It concludes that the vicious circle schema is applicable to the WHS of Macau, and the phenomenon of overcrowding might not be a signal for the consolidation stage of the WHS of Macau.     

The mediating role of place identity in the relationship between residents’ perceptions of heritage tourism and place attachment: the Macau youth experience

Ever since Macau became a World Heritage city, there is a growing body of research on Macau heritage tourism. However, the study on Macau residents’ place identity (PI) and place attachment (PA) amid heritage tourism development has yet to be explored. Owing to this, the current study explores the mediating role of PI on the relationship between heritage tourism perceptions and PA.     

Heritage Buildings and Tourism: An Experiential View

There has been a lack of attention in previous heritage tourism studies to the experiential relationship between heritage buildings and tourism. The aim of this paper is to explore the experiences gained by international tourists from heritage buildings in a particular region of New Zealand: Hawke's Bay. Specifically, the paper seeks insight into the specific attributes of heritage buildings that influenced the experiences of international tourists in the region. An increased understanding of the experiential relationship between heritage buildings and tourism is essential in strengthening support for preservation, for product development and promotion. Fifty semi-structured, and 66 photograph-supported, interviews conducted with international tourists visiting Hawke's Bay elicited three key experiential themes that emerged from respondents' narratives. These are ‘visual appeal’, ‘personal reflections’ and ‘engaging experiences’. Specifically, it was found that a tourism townscape is not a passive space. Heritage buildings render the townscape an experiential space filled with emotion, mindfulness, engagement and personal meaning. The paper concludes that this finding has important implications for destination promotion and product development and stresses the need for future research into the relationship between heritage buildings and tourism.     

遗产责任:概念、特征与研究议题

为回应学术界关于旅游研究范式转型中提出的旅游研究应更关注的公平与权利、道德与责任问题,根据遗产旅游的现实发展需要,研究以国际宪章与法规关于遗产责任的表述为出发点,根据遗产与遗产旅游的本质属性特征,借鉴企业社会责任和负责任旅游的概念界定方式,提出"遗产责任"的学术概念,并根据遗产与遗产旅游的内涵对遗产责任的特征进行了讨论。在此基础上,根据遗产旅游研究的核心问题提出了遗产责任研究的"什么是遗产责任""谁的遗产责任""不同的遗产责任行动对遗产价值再现和遗产旅游可持续发展产生什么影响"3大核心研究议题。     

Rock art tourism in the uKhahlamba/Drakensberg World Heritage Site: obstacles to the development of sustainable tourism

This paper focuses on rock art tourism, a highly vulnerable heritage of broad public interest, only sustainable within an effective management framework. The paper explores tourism management in South Africa's uKhahlamba-Drakensberg World Heritage Site, inscribed in 2000 for its natural landscapes and its exceptional rock art heritage. In practice, nature dominates the area's tourism and management dynamics. Current tourism patterns, markets and frequencies, together with rock art's low place within tourist agendas, are described. This situation is shown to be a legacy of European Alpine romanticism, and the political rejection of indigenous cultural heritage prior to 1994, still expressed through visitor patterns and marketing policies. Despite rock art needing tourism to valorise its conservation, and being recognised by commentators and the state as a viable route to tourism development, heritage conservation, socio-economic regeneration and cultural empowerment, the failure to reform entrenched and ineffective tourism/conservation governance and management systems is exposed. The problems affecting rock art tourism have allowed the retention of unwelcome values from South Africa's pre-democratic era, risk the loss of World Heritage site status, the destruction of globally outstanding art works and waste an important opportunity to expand and diversify sustainable tourism in South Africa.     

The classification of heritage tourists: a case of Hue City,Vietnam

Heritage, especially with World Heritage status, is increasingly becoming the main attraction of many tourist destinations. Heritage tourism is also the major tourism product in Hue city, Vietnam. Hitherto, there are almost no official statistics and research pertaining to heritage tourism as well as heritage tourists in Hue. This study aims at providing a preliminary profile of heritage tourists to Hue city and identifying different categories of heritage tourists, with a special focus on package tourists. The international heritage tourists' profile seems to be similar to official statistics of international arrivals, indicating almost no difference in socio-demographic profile between heritage tourists and general tourists in the context of Hue. Various significant differences were found between international and domestic tourists in terms of tourist characteristics, trip profile and the perception of Hue. Adopting McKercher's [(2002) Towards a classification of cultural tourists. International Journal of Tourism Research, 4, 29–38] cultural tourist classification, five categories of heritage tourists were identified, including purposeful heritage tourists, sightseeing heritage tourists, casual heritage tourists, incidental heritage tourists and serendipitous heritage tourists. Among these, sightseeing heritage tourists and purposeful heritage tourists were dominant.     

Re-envisioning community-based heritage tourism in the old city of Nazareth

This study specifically examines the potential for heritage tourism development to promote cross-cultural dialog in the historic old city of Nazareth (Israel). The paper focuses on a case study of a small-scale heritage tourism venture that seeks to influence tourism development in Nazareth's old city. This is an exploratory case study that uses qualitative research methods including extensive participant observation and in-depth interviews with the venture's senior management group and selected employees. Study findings indicate a model of the relationship between community-based tourism development, heritage, and peace-building in a city that has experienced a wide range of cross-cultural conflicts. This model represents an alternative view to the notion that heritage serves to enhance differences and dissonance between different cultural groups. In contrast, findings from this study suggest that heritage in the form of tourism can help create shared interests between different communities in settings characterized by cross-cultural conflict.     

Macau's Tourism Planning Approach and Its Shortcomings: A Case Study

This article examines the responsiveness of Macau's tourism planning approach in coping with the rapid urban changes and economic boom that have mainly resulted from the liberalization of the casino licensing system in 2002 and the implementation of the Individual Visitation Scheme in 2003. The results indicate that Macau's traditional top-down and progrowth driven tourism planning approach is not responsive enough to cope with these fast-changing circumstances. The shortcomings of this approach are identified, such as the lack of a clear vision of the city's position, the overconcentration of planning power in the hands of a few senior government officials, an absence of planning laws and detailed guidelines guiding developments, poor coordination among government departments, and a lack of planning expertise and knowledge. The article provides solutions for a more sustainable tourism planning approach, including diversifying Macau's economy away from its casino industry to avoid one particular economic sector holding too much bargaining power; formulating a comprehensive set of consistent and transparent planning missions, strategies, and detailed planning guidelines; creating a task force to foster coordination among government departments; and empower local citizens to participate in the tourism planning process.     

Remembering the Beatles' legacy in Hamburg's problematic tourism strategy

Since the late 1980s/early 1990s, Liverpool has been synonymous with Beatles-related tourism, investing in museums, city walks, and redeveloping the Mathew Street Cavern Quarter. Another, perhaps lesser known, site of Beatles' tourism that has slowly immerged in recent years is the Reeperbahn area of Hamburg, Germany. While a number of cities with a strong musical heritage have developed tourism and urban regeneration around their musical past, primary research and photographic evidence gathered in Hamburg reveals that Hamburg is a city of conflicting identities. The city's leaders want Hamburg to compete as a cultural and financial site of tourism and investment on a global scale. However, by examining the mytholization of ‘the Beatles’ Hamburg’ at the Beatlemania Museum, and the lack of investment in the surrounding infrastructure, research shows that this act of selective memory is driven by economic and ideological agendas in Hamburg's overall urban regeneration plans. Arguably, the multi-billion euro HafenCity project is to be the new vision and focus of Hamburg's regenerated image. This article does not argue for a ‘Disneyfication’ of Hamburg's Reeperbahn area, but attempts to highlight the missed opportunities for the city to support and cultivate its music heritage and struggling artisan/independent scene.     

World Heritage Listing and the Evolving Issues Related to Tourism and Heritage: Cases from Australia and New Zealand

The relationship between heritage and tourism at Word Heritage Sites is thought to be particularly problematic. Yet, each year more heritage sites gain this status. This paper explores the issues that emerge between tourism and heritage at two heritage sites, one with World Heritage listing and the other embarking on the application process. Interview data were collected in relation to the Royal Exhibition Buildings and Carlton Gardens (REB), Australia and Oamaru's Historic Precinct, New Zealand; secondary data were used to contextualise the findings. The findings of the two case studies indicate that the process, and outcomes, of World Heritage (WH) status influence the nature of the relationship between heritage and tourism. The findings of this case study analysis indicated that prospect of WH listing seems to be a catalyst for decision-making and developing networks between the various stakeholders of heritage and tourism, but heritage stakeholders seem to be grappling for power at this time. Once the listing process is successful, heritage then seems to gain the balance of power, and tourism seems to be less successful in controlling the situation. Further research is warranted on this topic to explore whether the findings from two sites can be generalised to other heritage sites.     

Heritage complexity and tourism: the case of Lumbini,Nepal

Differences in values, interests, expectations and priorities among stakeholders, a major source of dissonance, may create conflict in heritage and can be a challenge for its preservation and management. This study uses Lumbini, Nepal, the birthplace of Lord Buddha, to examine heritage complexity and tourism. Lumbini, one of the most important Buddhist sites for the world's 500 million Buddhists, is surrounded by a population of different faiths, mainly Hindus and Muslims. Locals, who are predominantly non-Buddhist, see the local patrimony more as an economic resource than spiritual one, whereas the government uses the site for building national pride, garnering international support and promoting tourism. Furthermore, despite its potential for attracting Western, regional and domestic tourists and a growing trend in arrivals, the community and the region have not benefited well from tourism. Although Lumbini is currently experiencing “latent dissonance,” this can be reduced through communication, cooperation and collaboration among various stakeholders.     

Elucidating the relationships among destination images,recreation experience,and authenticity of the Shengxing Heritage Recreation Area in Taiwan

A destination's image and on-site recreation experience can be regarded as precedents of the authenticity perceived by heritage tourists. Historic images attract tourists to experience the authenticity of a heritage destination. This study examines the linear relationships among destination images, recreation experience, and the perceived authenticity experienced by tourists at the Shengxing Heritage Recreation Area in central Taiwan. In total, 536 usable questionnaires were collected. Analytical results indicate that the cognitive and affective images of a destination directly and significantly affect the recreation experience of tourists at a heritage recreation area. Additionally, recreation experience directly and significantly affects perceived authenticity. Moreover, recreation experience has a significant mediating effect on the relationship between cognitive image and perceived authenticity. We conclude that when tourists visit a heritage-based tourism destination, such as the destination under consideration, these tourists gain tourism image and recreation experiences, which strengthens their perceived authenticity of heritage tourism; as a result, these tourists are more likely to contribute to the development of heritage tourism. Applying this theoretical framework to research on heritage tourism further extends our understanding of the behavioural model of heritage tourists. Finally, this study provides a valuable reference for managers striving to develop heritage tourism.     

Cultural Heritage Assets in China as Sustainable Tourism Products: Case Studies of the Hutongs and the Huanghua Section of the Great Wall

Due to its rich stock of heritage assets, extraordinary pace of market liberalisation, and its political administration, the People’s Republic of China is at a crossroads in terms of the management of its heritage assets. In order to better understand the threats and opportunities that market liberalisation may pose for cultural heritage assets as future tourism products, this study examines two examples in the Beijing municipality; the Hutongs and the section of the Great Wall at Huanghua. These case studies are used to investigate the coordination of policy to balance modernisation and conservation of heritage assets in Beijing, and place it against a general model of stakeholder roles that can drive the sustainable use of heritage assets. Teasing out the nature of these roles has identified where tourism development aids or detracts from existing heritage conservation policies. Without better coordination of roles in policy implementation, the sustainability of many heritage assets as future tourism products is in question.     

Popular Culture as a Different Type of Heritage: The Making of AC/DC Lane

Cities are increasingly looking to their popular culture connections to contribute to an attractive destination image. In promoting their popular culture, cities are constructing a different view of their heritage. In Melbourne, Australia, AC DC Lane has been created to commemorate the popular hard rock band. In examining the process of its creation, this paper focuses on two issues. First, the debate over its creation illustrates the expectations that are now arising from such developments and the role of the news media in championing some tourism projects. Second, in honouring a notoriously irreverent hard rock band, AC DC Lane presents a different type of heritage, in many ways at odds with the more conventional views of how heritage might contribute to a city’s destination image and identity.     

Archaeological heritage tourism in China: the case of the Daming Palace from the tourists' perspective

Archaeological heritage tourism has been critical in historic cultural revival, archaeological knowledge dissemination, environment upgrading, and local community improvement. Little has been undertaken to evaluate the effectiveness and consequences of archaeological heritage projects in China from the tourist perspective. This study of the Daming Palace Heritage Site in Xi’an illustrates how archaeological and cultural resources have contributed to tourists' experiences. Through investigating an array of approaches that have been applied to advance tourists' understanding of archaeological and cultural resources, the paper proposes that more versatile methods and creative works are to be integrated to develop effective interpretative methods for both education and entertainment purposes. Local government needs to change its top-down approach to a more inclusive one, to establish strong networks among state and non-state stakeholders, and to promote their collective involvement in archaeological heritage tourism. Heritage site packaging strategies and partnerships among heritage resources citywide are advocated. More attention should be given to how to integrate various resources of local communities into heritage tourism. The current organization of government-run archaeological heritage in China calls for more opportunities for archaeologists to contribute actively with their expertise to enhance interpretive programmes and general tourist experience.     

Heritage authenticities – a case study of authenticity perceptions at a Danish heritage site

Authenticity in reconstructions of the past is essential to heritage management, and new technologies have made this a highly pertinent dilemma. Demands for new interpretation offers and experiences raise questions of the extent to which such demands can or should be met. New technologies have already made their way into the heritage industry as a means of innovation for interpretation offers, among these is augmented reality. New technologies have made a limited break-through arguably rooted in conservatism among heritage managers. This raises a question of managers' understandings and perceptions of authenticity and effects on heritage and new technologies. Based on an exploratory case, Lindholm Høje Viking burial and museum in Denmark, this paper proposes that different conceptions of authenticity can co-exist within the tourist setting, whereby new technologies can be implemented to strengthen heritage sites as tourism attractions while still paying attention to authenticity and ongoing authentication processes. Abstract, conceptual discussions of authenticity often stress the extremes, but it is here argued that a combination can exist in practice. The paper also suggests that understanding levels and patterns of authenticity among various groups of actors is central to discussions of authenticity and its role in tourism settings.     

Tourists' Perceptions of Aboriginal Heritage Souvenirs

Heritage souvenirs are an indispensable part of indigenous tourism and the authenticity of indigenous heritage is a vital aspect of such tourism. This study adopts a mixed methods approach to explore the perceived authenticity of glass bead souvenirs of the Paiwan Tribe in Pintung County, Taiwan. The study explores differences in the evaluations of authenticity among stakeholders and the factors that influence perceptions of authenticity. An understanding of tourists' perceptions of indigenous heritage offers valuable information for the creation of indigenous souvenirs and for reviving the promotion of indigenous culture.