Offensive Advertising

Abstract

Prior literature regarding offensive advertising relates mainly to western cultures. No work has been done on this area in an Asian context. The research in this article reports on a survey of Singaporean consumers. The survey aimed to identify what types of products and appeals consumers find offensive in advertising, the reasons why they find the advertisements offensive, and how this offensive advertising may affect their purchase intentions. The results found that advertisements relating to chat-line services and sexual diseases were the most offensive, followed by advertisements for dating services. Levels of offensiveness were clearly related to demographic variables such as gender and age. In terms of reasons for offensiveness, consumers were most concerned by advertisements that had a sexual connotation or evoked unnecessary fear.Levels of offensiveness also affected purchase intentions. Based on the results, the article recommends that advertisers and their agencies should think more carefully about the demographic profile of their audiences, how this profile might impact their audiences ?sensitivity“ to potentially offensive advertising, and how this sensitivity should be used as a guide when making media and message decisions     

Perceptions of Offensive Advertising Elements: A China–U.S. Comparison

ABSTRACT

As China continues to rapidly expand and further open itself to market forces, the People's Republic arouses significant interest as a new mega-market. Consequently, the influx of new business opportunities and advertising has resulted in Chinese consumers increasingly exposed to potentially offensive advertising. While some products and images may seem acceptable when advertised in the West, there are some that may offend Chinese cultural sensitivities. The purpose of this study is to better understand similarities and differences that exist between American and Chinese perceptions surrounding offensive advertising. The results highlight a number of statistical cultural differences that have business implications for international marketers.     

Offensive and defensive marketing: Closed-loop duopoly strategies

Offensive and Defensive Marketing: Closed-Loop Duopoly Strategies A modified Lanchester game is used to develop closed-loop strategies for offensive and defensive marketing expenditures of duopolistic competitors in a market share rivalry. Analysis of the model reveals that

1. well-defined closed-loop strategies can be developed that show directly the influence of market share on offensive and defensive marketing;
2. steady state is marked by balance between offensive and defensive marketing expenditures;
3. defensive marketing is more critical than offensive marketing due to greater risk of loss under deviation from closed-loop strategies.

The last result would appear to have particularly important implications for both practice and research.     

Relating Television Preference Viewing to Shopping Orientations,Life Styles,and Demographics: The Examination of Perceptual and Preference Dimensions of Television Programming

Abstract

Matching advertising to the appropriate segment is especially critical for television advertising which reaches many diverse segments. This problem has received much attention from researchers over the years. Attempts have been made to develop a television program typology based on the program's most salient feature rather than the dimensions perceived by the audience. However, little research has related preference for these program types to market related variables. The purpose of this study was to determine the perceived dimensions underlying the television programs and the similarity of the programs along the dimensions, and if various program preference groups differ with respect to life styles, shopping orientations, and demographics. The results of this research suggest that consumers prefer distinct sets of programs rather than one specific type. The preference groups were found to differ with respect to life styles and demographics but not shopping orientations.     

Marketing in an Electronic Age. Buzzell,Robert D. (Ed.). Boston,MA: Harvard Business School Press, 1985. 404 Pp. $32.50

Abstract

American and Japanese print ads were content analyzed to examine how advertising expression and content differed in the two cultures. The degree of emotional appeals, informativeness, and comparativeness of advertising were the dimensions studied. As hypothesized, Japanese ads were evaluated as more emotional and less comparative than American ads. In contrast to a priori notions, Japanese ads were found to contain at least as many information cues as American ads.     

Britt,Steuart Henderson. Psychological Principles of Marketing and Consumer Behavior. Lexington,Mass.: Lexington Books, 1978

Abstract

Conventionally, an advertiser's spending on the creative component of an advertising campaign is small in relation to the media budget and is channeled exclusively to a single advertising agency. Gross challenged those conventions more than 20 years ago, using a mathematical model of advertising effectiveness. His model suggested spending more on the creative component and doing so in a competition among several independent sources. The model assumed a normal distribution of effectiveness of advertisements. Data on response to consumer product ads show that the distribution of effectiveness is not normal, but quite skewed. Using Monté Carlo simulations and Gross's framework, the authors find that the skewness strengthens the case for competition. Shifting a sizable percentage of a campaign budget away from media spending and into competitive generation of creative renderings apparently can be very profitable.     

A Hong Kong view of offensive advertising

Considerable research has been conducted on offensive advertising in Western countries. However, not much is known about consumers' views of offensive advertising in an Asian context. This research, which was conducted in Hong Kong, aimed at identifying what product/service advertisements consumers find offensive, what executional styles consumers find offensive, consumers' tolerance of offensive advertisements in different media and the effects of offensive advertisements on consumers' purchase intentions. The results from a survey of 200 consumers showed that chat-line services and funeral services were considered the most offensive products or services to be advertised. When looking at the manner of advertising, sexist themes, indecent language and nudity were found to be the major reasons for the respondents finding advertisements offensive. In general, direct mail was considered to be a medium that prompts lower tolerance by consumers to potentially offensive advertisements while men and women's magazines were considered to be media that prompt higher tolerance to potentially offensive advertisements. Finally, it was found that levels of advertising offensiveness had an effect on purchase intentions.     

Designing Effective Websites: The Moderating Role of User Internet Experience

ABSTRACT

The objective of this study was to analyze the effectiveness of various aspects relating to execution of a Website: Presentation format, quantity and type of content. We developed experimental Websites and we found that in high-involvement context this effectiveness is not influenced as much by the format of presentation of the Website as by the quantity and type of content offered. The extension of the Website content generates more favorable, affective and behavioral responses only when such extension has an informative nature. Moreover, we found evidence of the moderating role of the individual's Web experience in the advertising persuasion process. Therefore, the results of this investigation can provide recommendations to the organizations on how to create effective Websites.     

Pigott,Stanley. OBM/A Celebration: One Hundred and Twenty-Five Years in Advertising. London: Ogilvy,Benson & Mather Limited, 1975

Abstract

This study reports the results of a survey of advertising managers and editors of weekly and daily newspapers and of selected consumer magazines concerning the issue of feature advertising. Feature advertising is defined as paid advertising space that looks like editorial copy in the form of a short feature article. It was posited that this type of advertising might offer a unique challenge to the process of advertising self-discipline among print media. Ad managers and editors differed on a number of points, but agreed that questions pertaining to feature ads should be addressed through media self-discipline.     

Advertising, 2nd Edition. Runyon,Kenneth E. Columbus,OH: Charles E. Merrill Publishing Co., 1984. 702 pp

Abstract

Despite cultural similarities between the United States and the United Kingdom, there are substantial differences between American and British television advertising. British commercials tend to contain less information, employ a soft sell rather than a hard sell approach, and attempt to entertain the viewer. British viewers' opinions of advertising are also more favorable than those of American viewers. It is important that scholars and practitioners concerned with these two markets and with international advertising generally be aware of these differences and understand why they have evolved. Possible explanations are evaluated and implications of these findings discussed, including areas for future research.     

The Role of the Advertising Agency in the Cultural Message Content of Advertisements: A Comparison of the Middle East and the United States

ABSTRACT

This study compared responses of advertising agencies located in the Middle East and the United States to an email survey examining their approach in designing advertisements. The survey examined whether the advertising agency incorporated area-specific cultural values and advertising appeals in the execution of their advertisements. Results indicate that indeed advertising agencies do use, or at least report to use, different cultural values and advertising appeals. Advertising agencies in the Middle East tend to focus more on filial obedience, customs and traditions, loyalty to one's group, honor, and patience. In addition, agencies in the Middle East reported that they tended to portray women in a more modest fashion than their counterparts in the United States.     

Fundamentals of Copy and Layout. Book,Albert C. and C. Dennis Schick. Chicago: Crain Books, 1984. $14.95

Abstract

The Federal Communications Commission relaxed commercial television licensee obligations regarding deceptive advertising in 1985. Local broadcasters may now decide which clearance policies to use to determine if advertisements are deceptive. A national mail survey of commercial television station sales managers was conducted to determine whether advertising clearance policies vary by station profitability or organization size. The proposition that clearance policies may be used to make a station's airtime more attractive to viewers was also given a preliminary test. Results suggest that clearance policies are affected by profitability level and organization size. The implications of study findings are discussed.     

Chaffee,Steven H., and Petrick,Michael J. Using the Mass Media: Communication Problems in American Society. New York: McGraw-Hill, 1974

Abstract

In recent years, a number of internal and external forces have urged companies to pay increased attention to the role that corporate advertising plays in marketing communications strategy. Despite this increased importance, a comprehensive view of current corporate advertising practices does not exist. This study reports the practices of the 500 largest manufacturing and the 300 largest non-manufacturing firms in the U.S. and makes observations on several key management issues, including the definition of corporate advertising, objectives and measurement, funding, and future directions.     

Call for papers: Special issue on Latin America

In green advertising research, images of pleasant nature scenery have been classified as vague, unspecific and possibly ineffective green claims, as opposed to substantive, informational claims. In this study, the concept of virtual nature experiences is introduced to point out a perceptual mechanism through which the association of a brand with nature imagery may indeed lead to significant advertising effects. Consumers’ exposure to specific nature imagery in green brand communications may lead to pleasant feelings analogous to those experienced in ‘real’ nature. If adequately conditioned, these ‘virtual nature experiences’ may enhance the consumer’s attitude towards a given brand. The perceptual and attitudinal effects of substantive green claims and nature imagery are analysed in the scope of an experimental study. The field study consisted of a national survey, allowing for the relative statistical representativeness of the sample. Results of the study confirm significant perceptual and attitudinal effects of both informational claims and virtual nature experiences. The latter are identified as a distinct perceptual dimension of green brand associations, and turn out to wield additional positive influences on the consumer’s attitude towards the brand.     

A Meta-Analysis into Multiscreening and Advertising Effectiveness: Direct Effects,Moderators, and Underlying Mechanisms

Using another media screen while watching television has become a part of people’s daily routines. The topic of multiscreening has thus received increased attention from advertising scholars in recent years. To gain a better theoretical understanding of the circumstances under which multiscreening effects occur and to offer practical guidelines to advertisers, the current study synthesizes the results of past studies on multiscreening and advertising and examines the direct effects of multiscreening on both cognitive and affective advertising outcomes, the possible moderators of those effects, and the underlying mechanisms of multiscreening with regard to advertising outcomes. The results indicate a negative direct effect of multiscreening on cognitive outcomes. The effect is weakened, however, by factors related to research, advertising, and media. In addition, the results show no direct or total effect of multiscreening on affective advertising outcomes, but this again depends on various media-, advertising-, and research-related factors. Finally, the results show that attention, enjoyment, and resistance constitute the underlying mechanisms that explain the effect of multiscreening on memory and persuasion.     

Account Planners' Views on How Their Work Is and Should Be Evaluated

Abstract

The purpose of this paper is to clarify the nature of green advertising, thus demonstrating that the concept is far more complex than the extant marketing literature suggests. Green is characterized here as a two dimensional concept with political (reformism to radicalism) and human positional (anthropocentric to ecocentric) dimensions. It is argued here that there are at least five different types of green, including environmentalism, conservationism, human welfare ecology, preservationism, and ecologism. To understand the greenness of an advertisement, it is useful to position it within this framework; and each type suggests a different human position with respect to nature and a different political orientation. The proposed framework is useful for defining terms such as “green,” “environmental,” and “ecological” which are often used interchangeably in the marketing and advertising literature.     

Simon,Raymon. Public Relations Management: Cases and Simulations. Columbus,Ohio: Grid,Inc., 1973

Abstract

A content analysis of 814 advertisements from three major television networks was conducted to assess the representation and role portrayal of senior citizens in television advertising. While 12 percent of the current U.S. population is over 65 years of age, only seven percent of the advertisements containing people utilized elderly characters. In the majority of commercials, the elderly are not typically cast in major roles, but instead appear most often in home settings with members of other age groups present. In those advertisements where older persons are portrayed as major role advisors about a product or service, the advisor is likely to be male.     

Bunce,Richard. Television in the Corporate Interest. New York: Praeger, 1976

Abstract

Conventional wisdom suggests that advertisers should approach the use of negative advertising with a great deal of caution. Perhaps because of its success in the political arena, negative advertising has recently been featured more prominently in the marketing of goods and services. Such a tactic is risky given that so little research on the subject is currently available. Prior to using negative advertising (if this genre of advertising should be used at all) in the marketing of non-political goods and services, a better understanding of the factors influencing its effectiveness must be achieved. This paper examines the literature, models, and theory applicable to the study of negative advertising. Thirteen research propositions are suggested.     

Culture,Perceived Value,and Advertising Acceptance: A Cross-Cultural Study on Mobile Advertising

Abstract

Adverting standardization has been widely discussed since 1990s. Recently, this discussion has been extended to mobile advertising. When it comes to adopt a standardization or localization strategy, it is important that marketers understand how mobile advertising is perceived in different markets. This study examines the impacts of four perceived values of mobile advertising on young Australian and Chinese consumers’ acceptance of mobile advertising. The findings suggest that perceived functional value have the most positive effect on mobile advertising acceptance, followed by credibility and interactivity value. Further analyses reveal that culture moderates the relationships between perceived values and advertising acceptance.     

Pollay's Pertinent and Impertinent Opinions: “Good” versus “Bad” Research

Abstract

The final issue of the Journal of Advertising for 1993 contains a series of editorials about tobacco advertising. The series is keyed by Jean Boddewyn with responses from Lawrence Soley and Richard Pollay. Certainly the issue raised by Boddewyn concerning the appropriate venue for this type of research has been discussed and challenged in that series. However, the response from Pollay goes beyond the issue of where smoking/advertising related research should be published. The Pollay editorial raises additional issues for debate and contains some “facts” which call for correction.