Consumer Response to Coupon Advertising

Because coupon advertising has both the characteristics of advertising and sales promotion, it may have distinctive effects on consumers that cannot be explained solely by coupons or advertising. Past studies present contradicting results as to the consumers' response to coupon advertising. Our experiment shows that while the coupon may be an incentive for loyal consumers of competing brands, it may be a distractor for brand-loyal consumers in processing the coupon advertising. For multi-brand users, coupons do not appear to have any distinctive effects on processing the coupon advertising. An empirical investigation of an integrated consumer response model to coupon advertising indeed shows that there are various interactive effects between the coupon and the main advertisement. These results may provide guidelines for making targeting and promotion decisions, especially for an internationally well-known brand that is entering a new market where local or other international brands are already serving the customers.     

Applications of Consumer Behavior in Medical Care

No abstract available for this article.     

Advertising and the Consumer

Abstract

This article is a re-evaluation of advertising as a method of mass communication of ideas and information to attempt to influence opinions and attitudes. Advertising used for these purposes has certain advantages compared with other means of mass communications. There are. however, disadvantages and limitations which should be recognized if the effectiveness of this use of advertising is to be improved.     

Consumer Responses to English Accent Variations in Advertising

Abstract

With the growing use of different types of English accents in international advertising, it is important for marketers to understand the factors that influence the credibility of the spokesperson in order to select the most persuasive character. This study investigates the effects of a spokesperson's accent on spokesperson's perceived credibility across high and low involvement products and products of different country-of-origin. Two different accents-the standard English accent and the local Singaporean English accent (Singlish)-were tested. Results indicated that accent, product country-of-origin and product involvement significantly influence the spokesperson's perceived credibility and attitude towards the ads. The accent effects appeared to be strong enough to offset the country-of-origin, gender and product involvement effects, attesting to the importance of considering this factor in advertisements. Specifically, the Standard English accent outperformed the Singlish accent in terms of spokesperson credibility, attitude towards the ad, attitude towards the brand and purchase intentions. However, the Singlish accent outperformed the Standard English accent in terms of attention to the ad. Implications for marketers are discussed.     

移动视频广告与消费者态度分析

随着移动技术的迭代更新,移动网络环境不断优化,中国已然进入了移动信息化时代。近年来,越来越多的消费者通过移动端获取产品信息,移动端视频播放量也呈现出爆炸式的增长,这一趋势为广告营销带来了新的机遇。广告主正逐渐加大对移动视频广告的资金投入,移动视频广告在市场中也表现出了积极地发展态势。通过对移动视频广告的解析,进一步分析消费者对移动视频广告的态度,并对移动视频广告的未来市场化发展进行了有益探索。移动广告公司应以消费者为主导去设计视频广告,增加用户粘合度,让视频广告效果实现最大化。     

利己/利他公益广告诉求对亲社会性消费行为的影响研究

目前消费者在面对公益广告时,态度与行为存在明显的不一致性.本文从态度-行为差异视角分析利己/利他导向的公益广告诉求对个体亲社会性消费行为的影响,并进一步探究自我控制在两者间的中介作用.结果表明:利己导向的广告诉求对个体态度的影响要弱于利他导向的广告诉求,但对于个体行为倾向的影响却强于利他导向的广告;利他导向广告诉求背景下被试的自我控制水平明显弱于利己导向的广告诉求背景下的被试,但是自我控制对个体亲社会性消费的态度与行为未产生显著影响;自我控制的中介作用未得到证实,表明公益广告在激发个体自觉性方面未能产生理想效果.文章在上述结论的基础上提出了一些关于公益广告管理的建议.     

Consumer Perceptions of Advertising as Misleading

A mail survey was conducted of 314 residents of two California cities to measure consumer perception of the prevalence of misleading advertising. Information was obtained concerning the extent of misleading advertising in the various media, for 30 products and services and for three age groups. The findings indicate that over half of the sample viewed “most” or “all” mail and telephone advertising as misleading, and that 38 percent of the respondents regarded “most” or “all” television advertising as misleading. Newspaper advertising was considered the most credible. Findings indicate that “most” or “all” advertising for products and services was viewed as misleading by 30 percent of the respondents. Findings for actions taken concerning misleading advertising indicate that nearly half of the sample had registered a complaint to the store or person advertising and that 29 percent of the respondents had complained to a manufacturer. Also, findings for the age groups indicate that two out of three respondents regarded “most” or “all” advertising directed at children as seriously misleading. Advertising directed at senior citizens was viewed as seriously misleading by 45 percent of the sample, and advertising directed at young and middle-aged adults was viewed as only slightly less misleading.     

Theoretical and Applied Relevance of Consumer Limits to Processing Advertising

Abstract

This study investigates (1) how immigrant consumers change their media consumption when they move across cultural boundaries and (2) whether media exposure relates to consumers' acculturation of the new social norms. A total of 938 respondents from four sample groups including Hong Kong residents, long-time and new Hong Kong immigrants to Canada and English-speaking Caucasian Canadians responded to a predesigned questionnaire. It was found that while the immigrant groups did not increase their total media consumption, their consumption across different media types followed both assimilation and ethnic affirmation models. This acculturation process seemed to be affected by immigrants' original media consumption behavior and language ability. Media exposure was found to relate significantly to immigrants' acculturation of the new social norms after influences due to personal characteristics were removed.     

消费者研究告诉我们广告浪费在哪里

法国广告评论家罗贝尔·格兰说:"我们呼吸的空气由氧气、氮气和广告组成".是的,广告已经无孔不入、无所不在.广告界还有句名言:"我知道我的广告费至少浪费了一半以上,但我不知道究竟浪费在哪里?"说的是由于广告投放不当而造成巨大浪费的问题.     

Consumer Attitudes Toward Professionals' Television Advertising

No abstract available for this article.     

Consumer Responses to Homosexual Imagery in Advertising: A Meta-Analysis

Rising support for the lesbian, gay, bisexual, and transgender (LGBT) community, paired with the considerable buying power of this group, has triggered increasing interest from marketers in the gay and lesbian market. Many companies have developed advertising with homosexual imagery to better target this group as well as the mainstream market. The findings on the persuasive effects of homosexual imagery are mixed and do not provide insights on whether and when homosexual imagery in advertising supports persuasion. To resolve the inconsistencies in findings of prior research, this article presents a meta-analysis on the effects of homosexual imagery. The integrated effect size suggests that the net persuasive effect between homosexual and heterosexual imagery does not differ. We find, however, that homosexual consumers show negative responses to heterosexual imagery. Furthermore, the moderator analysis suggests that incongruence between imagery, consumer characteristics, cultural values, explicitness of imagery, endorser gender, and product type results in unfavorable responses to homosexual advertising imagery. These findings provide guidelines for future research and implications for advertisers who intend to address consumers of various sexual orientations.     

消费者交易行为的实物期权方法分析

消费者交易成本的大小决定了其参与市场的程度,运用实物期权的基本思想与方法,描述了消费者交易行为的实物期权特征,解释了其原因,构建了在市场竞争和信息不对称基础上的消费者单位交易成本的数学模型,并推导出了具体公式,进而分析了几种特殊状况下的消费者交易行为和策略,理论分析结果均与实际相符合。     

Consumer Comprehension of Environmental Advertising and Labeling Claims

Two national surveys, with a total of 2,004 respondents, were conducted to examine comprehension of the terms “recycled” and “recyclable.” Only about five percent of respondents exhibited a thorough understanding of “recycled” and “recyclable” consistent with EPA and FTC definitions. Moreover, respondents displayed a limited understanding of “pre-consumer waste,” assumed a high percentage of recycled content in products labeled “recycled,” and inferred widespread availability of recycling facilities whenever a “recyclable” claim was made. Less educated and lower income respondents displayed higher levels of miscomprehension than more advantaged respondents. These results suggest the need for regulation of environmental advertising and labeling claims and for consumer education.     

The Role of Pre-Exposure Cognitive Structure in Mediating Consumer Responses to Advertising

Measurement of cognitive responses has evolved around the use of post-test only research designs. The failure to include pre-exposure cognitive structure into research designs threatens the validity of results. In the present study, we show that consumers' product attitudes influence how they respond to television commercials and what reactions they have toward advertised products following exposure.     

网络广告受众行为研究

构建一个网络广告受众行为结构模式,把受众在网上流的经历转化成由受众技能的高低、集中注意的程度和网络环境提出挑战的大小三个变量来直接决定的函数,并且受交互速度的快慢和对媒体环境的感知两个条件的约束,通过一个网络广告受众行为过程模型研究受众接触广告的动机、网上持续时间、交互性、态度和购买动机之间的关系,然后对网络广告效果测评作出简要评价。     

The Swedish Consumer Ombudsman System and Advertising Self-Regulation

The Swedish consumer-protection system is often perceived as resting on a strong body of laws and regulations that severely constrains business behavior from the outside. In fact, its development and implementation have involved significant business participation and influence; and it largely relies on government-issued guidelines based on business self-regulatory experience and resulting from intensive negotiations with business rather than on detailed mandatory rules. In this context, the conflict between advertising regulation and self-regulation is more apparent than real.