Coopetition and sustainable competitive advantage. The case of tourist destinations

This research paper focuses on coopetition among small and medium tourism enterprises (SMEs), and has two objectives. First it makes a theoretical contribution by establishing a model of variables that induce coopetition, the degrees to which coopetition exists and the relationship between those variables and firm performance. Second, it tests the modeling in the context of the tourism industry in Naples and Sorrento, Italy. The former comprises a sample of 149 accommodation providers and the latter 169. Building on survey data and local linkages between accommodation providers and SMEs in tourism it is found that coopetition improves performance but a key determinant is not only numbers of links but also acquired trust between partners.     

Government intervention in investment by Chinese listed companies that have diversified into tourism

This paper presents the outcome of empirical research into the influences of government intervention on tourism investment using a sample of Chinese listed companies that have diversified into the tourism sector. Government intervention is measured on the basis of the CEO’s political connections, the relationship between the government and the market, and the degree of financial market development. The results show that state-owned enterprises (SOEs) with strong political connections are likely to diversify into the tourism industry, especially in the area in which the government intervenes in the market excessively and the financial market is well-developed, although the tourism businesses of these firms tend to operate poorly after diversification. Amongst non-SOEs, in contrast, government intervention factors are not found to facilitate diversification into the tourism sector to any significant degree. Less government intervention is found to be beneficial for these firms, allowing them to improve their performance in the tourism sector. It is thus concluded that greater local government awareness of policy implementation is necessary to avoid unfair competition between SOEs and non-SOEs and to target the long-term positive development of the Chinese tourism sector.     

Services Research in Destination Marketing

Abstract

This paper examines the past performance of, and future prospects for, services marketing research into tourism destination marketing and management. While service delivery by individual enterprises is important, the fundamental products of the industry are destination experiences that incorporate commercial tourism services as well as non-commercial activities and interactions. For this reason, the paper focuses on tourism destinations rather than the individual enterprises that deliver services to tourists at destinations. The paper identifies areas that have attracted a concentration of research effort to date. The principal objective of the paper, however, is to identify services research issues deserving greater attention by service researchers in general and tourism researchers in particular.     

The water footprint of tourism in Spain

This study complements the water footprint (WF) estimations for Spain, incorporating insights of the process analysis and input–output (IO) analysis. We evaluate the virtual (both blue and green consumed) water trade of agricultural and industrial products, but also of services, especially through tourism, for a country in which more than 10% of the gross domestic product (GDP) derives from this activity. We use domestic and import disaggregated tables in the agro-alimentary activities, based mainly on national agrarian, industrial, services and trade statistics. In order to obtain import coefficients, water data and IO tables of the main trade partners are used to reproduce the technology of these economies. Results show that 16% of the Spanish exports are due to foreign tourism, thus the water footprint of foreign tourism in Spain is 3.7 km³. Finally, we compare reductions in total tourism expenditure and the domestic and global water footprint of tourism using four scenarios.     

中国旅游产业对国民经济的贡献研究

文章采用旅游增加值剥离测算法估算2000～2008年中国大陆31个省级单位的旅游产业增加值,并测量旅游产业增加值对国民经济的贡献率和拉动幅度,旨在分析旅游产业在国民经济中的地位。结论有三:第一,我国旅游产业以高于国内生产总值的增长速度快速成长,波动较大且存在地区差异;第二,旅游产业的发展与国民经济的整体发展水平密切相关,在以旅游产业作为先导产业的省份中,旅游产业对国民经济的拉动作用较为显著;第三,我国大部分地区的旅游产业对GDP贡献率主要集中在3%～8%,而拉动系数则保持在0.5至1.5个百分点之间。     

财政分权、法治环境与地方旅游业效率

文章基于DEA方法发现,我国地方旅游业效率水平总体偏低,空间差异较大,东部地区旅游业效率明显好于中部与西部地区.运用面板数据随机效应Tobit模型,实证结果显示,财政分权与法治环境等宏观因素是决定地方旅游业效率的重要因素.具体而言,财政收入分权、法治环境、对外开放与地方旅游业效率显著正相关,而经济发展水平与地方旅游业效率存在显著的U形关系,基础设施和人力资本对地方旅游业效率的影响则不显著.     

An examination of food tourist’s behavior: Using the modified theory of reasoned action

A number of studies have been conducted to examine the behavior of tourists. However, there has been little research done on food tourism examining food tourist’s behavior. Food tourism is one of the fastest growing industries and areas of interest in the tourism industry today. The current study provides an integrated approach to understand the effect of food tourists’ behavior based on perceived value and satisfaction as it relates to their intention to revisit using the modified theory of reasoned action (TRA). The purpose of this study was to examine the effects of perceived value on intention to revisit (H1) and satisfaction (H2), and satisfaction on intention to revisit (H3). Empirical findings indicated that H1, H2, and H3 were supported significantly in this study (p < 0.01). H1 was supported (β = 0.67) showing the perceived value is the antecedent of satisfaction. H2 and 3 suggested that attendees’ intention to revisit is predicted by the perceived value (β = 0.13) and satisfaction (β = 0.67) respectively. The most significant contribution of this study is a theoretical understanding with empirical results using the new factors (i.e., perceived value, satisfaction, and intention to revisit) in the context of the modified TRA rather than using the original factors. The implications will be very useful for food festival organizers as well as destination marketing organizations.     

Does a low-cost carrier lead the domestic tourism demand and growth of New Zealand?

This study aims to provide a better understanding of the impact of New Zealand's low-cost carrier (LCC) on domestic tourism demand and growth. The panel data regression model and the two-stage least-square (2SLS) model (aims to control for the endogeneity effects) are used to empirically investigate the impact of LCC and the key determinants affecting New Zealand's domestic tourism using five regions (Auckland, Canterbury/Christchurch, Dunedin, Queenstown, and Wellington) from June 2009 to July 2015. The findings suggested that the LCC's services, GDP per capita, the regional tourism indicators (accommodation, and food and beverage), and land transport costs affected New Zealand's domestic tourism. The policy implications of the key finding regarding the significance of the LCC's operations on New Zealand's domestic tourism (local/regional tourism authorities and tourism operators), airline competition between incumbent airline (Air New Zealand) and the LCC (Jetstar), and airport authorities are discussed.     

It's all in the recipe: How to increase domestic leisure tourists' experiential loyalty to local food

This study examines experiential loyalty in the context of local food consumption by domestic leisure tourists. A conceptual framework is developed to understand factors which increase tourists' propensity to exhibit experiential loyalty. Relationships between independent factors and the dependent variable of experiential loyalty are examined using a binary logistic regression model. The centrality of local food to tourists is the most important factor in increasing experiential loyalty, although cultural motivation and satisfaction are also predictors. The results provide insights for government and private tourism enterprises, with practical recommendations outlined.     

General self-efficacy's effect on career choice goals via vocational interests and person–job fit: A mediation model

This study investigates a new mediation model, in which individuals’ career choice goals are proposed to be influenced by the interplays of three influences including general self-efficacy, vocational interests, and person–job fit perceptions. Soon-to-be graduates of Hospitality and Tourism Management (HTM) who just finalized their placement in the industry responded to self-completed questionnaires. They were 302 senior undergraduates from two institutes of higher education in tourism and hospitality on China's Hainan Island. The four indirect causal paths within this mediation model include: (a) general self-efficacy → person–job fit → choice goals, (b) general self-efficacy → vocational interests → choice goals, (c) general self-efficacy → vocational interests → person–job fit, and (d) vocational interests → person–job fit → choice goals. The results of structural equation modeling indicate that these four paths are all statistically significant and all the hypotheses regarding these paths therefore gain empirical support. The study's findings as well as their implications are discussed within the context of self-efficacy theory, career development theory, and human resource development practices in the hospitality and tourism domain.     

The resilience of formal and informal tourism enterprises to disasters: reef tourism in Phuket,Thailand

This paper explores the resilience of vulnerable tourism sectors to disasters in a period of global change and interdependence. The coral reef tourism industry is highly vulnerable to natural disasters and economic and political shocks. The paper also explains why enterprise resilience is central to sustainable tourism management, for economic, socio-cultural and environmental reasons. It extends the concepts of ecological and social resilience to that of enterprise resilience. Using scenarios and interviews with key enterprise staff, the study contrasts the levels of resilience of formal and informal reef tourism enterprises, and the factors associated with the enterprise resilience in Phuket, Thailand, following the 2004 tsunami and the 2008 political crisis. Informal enterprises reported better financial condition in a crisis scenario and higher levels of social capital in the form of government, family and community support than formal enterprises. Formal and informal enterprises both enjoy high lifestyle benefits from reef tourism, which supports resilience. Most formal enterprises had part foreign ownership/management (61%); no informal enterprise had any foreign ownership or management. Management policies supporting reef tourism should consider local nuances and the importance of lifestyle benefits for both formal and informal enterprises, and take steps to enable enterprise flexibility and cost-cutting during crises.     

Agglomeration density and tourism development in China: An empirical research based on dynamic panel data model

To explain the significant disparity of tourism development across Chinese provinces, this paper conducts a dynamic panel data analysis of tourism development in China using statistical data of Chinese provincial tourism industry for the 2000–2009 periods. The estimated results provide empirical evidence on the relationship between the agglomeration and development of Chinese provincial tourism in firm level. The econometric analysis shows that the tourism density in agglomeration has a positive influence on local tourism development. It appears that the variance of tourism development across Chinese provinces can be explained by the differences in the density of tourism economic activities.     

我国旅游业线上与线下企业的竞合理论构建--基于扎根理论的探索性研究

"互联网+旅游"模式的发展与应用,改变了我国旅游市场的结构、实践方式与营销策略,加大了旅游业线上与线下业务的竞争与合作。本文以在线旅行社(线上)与传统旅行社(线下)的竞争与合作问题为研究对象,运用扎根理论分析方法对在线旅行社和传统旅行社的访谈信息进行挖掘,基于竞合二维模型构建竞合理论模型,从竞合的成因、互动与演化等视角,探索竞合过程的"推、拉、阻"等作用力。研究结果表明,旅游企业的战略需求、资源异质性以及风险分摊等因素推动竞合关系的形成和发展,提供综合服务、旅游信息共享、专业人才发展等因素拉动竞合关系演变,利益分配不均、企业文化差异性以及沟通渠道单一或闭塞等因素阻碍竞合关系的深入。本研究首次厘清了在线旅行社与传统旅行社的竞合机制,对实现线上与线下旅游企业的深度融合与互利共赢具有借鉴意义。     

Making an impact on Bali's water crisis: Research to mobilize NGOs,the tourism industry and policy makers

This paper explores the role of activist-academics to bring attention to Bali's water crisis. The impact case study examines how we shaped public discourse, supported NGOs, influenced the local tourism industry, and nudged government policy. We critically evaluate how as change makers we enhanced knowledge exchange, and the factors that supported impactful tourism and water nexus research. We explore how the unintended consequences of our “crisis” research have undermined our impact by being used to justify new unsustainable development projects, and how the power of the tourism industry has shaped legislation. From this we identify the lessons learned for creating impactful research including purpose, partners, time frame and on-going contact.     

The missing component in the ‘greening’ of tourism: The environmental performance of the self-catering accommodation sector

The self-catering accommodation sector has witnessed substantial growth for well over 20 years due to a range of factors, including increases in second home and holiday home ownership and property investment. During this time, debate has arisen over the impact of such ‘holiday homes’ on local communities and rural economies. However, today they are also a substantial element of tourism supply in the self-catering accommodation category in many rural areas, which has largely been ignored and particularly so in the context of the ‘greening’ of tourism and environmental performance (EP) of tourism enterprises. This article aims to address this paucity of attention. First, the background to the ‘greening’ of tourism and tourism enterprises is established and the significance of this to self-catering accommodation. Subsequently, the main findings of a survey into the EP of self-catering accommodation undertaken in the Lake District National Park are discussed.     

中国旅游业发展的省区差异及变化

科学审视省区旅游业发展的差异,是实现中国旅游业科学发展的基本前提.文章通过选取国内旅游人数、入境旅游人数、国内旅游收入、旅游外汇收入、旅游总收入相当于GDP百分比、旅游业就业人数占社会总就业人数的百分比等表征旅游业发展水平的6大统计指标,运用多元统计分析方法,评估了中国2000年与2010年旅游化指数的省区差异,发现近10年来中国旅游业发展仍然呈现出显著的区域非均衡性,一些中西部后发优势的省区旅游化程度在明显上升.其中,区位与资源禀赋、经济发展水平、政府政策、基础设施、节庆事件等是导致各地旅游化程度差异及其变化的主导因素.     

旅游发展对我国投资、消费和出口需求的拉动效应研究

传统观念认为,旅游业能有力拉动国民消费需求。其实,旅游业发展也会引致多方面的投资需求,如景区开发、基础设施建设等。因此,旅游业发展对国民经济增长具有综合性的拉动作用。文章依据宏观经济学理论,构建了入境旅游与国内旅游对投资、消费和出口增长分析的理论框架,并利用1982~2010年相关数据,分析了旅游"两大部门"对中国经济增长"三大驱动力"的影响。研究发现:(1)发展入境旅游与国内旅游,因景区开发和旅游基础设施建设,对扩大投资有一定的正效应;(2)作为综合消费和最终消费,旅游业对扩大消费有着显著的正效应,其中,国内旅游的作用远高于入境旅游;(3)比较而言,入境旅游对出口贸易具有积极的拉动作用,而国内旅游对出口的拉动效应则不明显。因此,积极贯彻实施旅游产业发展政策,大力发展国内旅游和入境旅游,是中国当前保增长、扩内需的重要途径。     

Developing environmental performance measures for tourism using a Tourism Satellite Accounts approach: a pilot study of the accommodation industry in Egypt

Considering the recognized pressures of tourism on the natural environment, it is important to quantify and understand those pressures. This paper adopts an approach based on the Tourism Satellite Accounts conceptual framework to measure selected environmental pressures of tourism. Egypt is selected for the case study and the accommodation industry group is used as a pilot test (reference year 2009) for the feasibility of the proposed methodology. Results show that each US$ 1 million of direct value added supported by tourists expenditure in the accommodation industry group requires 18.6 thousand m³ of water, 51.1 tons of fuel, and 426 megawatt hours (Mwh) of electricity. Similarly, each US$ 1 million of the direct value added generated by tourists expenditure for accommodation creates directly about 464.3 tons of CO₂ emissions. It is estimated that serving inbound tourism is a higher user of energy resources than serving domestic tourism, which is higher in terms of water use. These environmental performance measures enable the Egyptian Government to examine the potential environmental pressures and financial costs of attracting new tourists.     

地方旅游发展中政府动员的动力机制与运行模式

通过文献梳理和实证研究,提出在地方旅游业发展模式研究中,相较政府主导,更科学的说法应该是政府“动员”,即政府以各种方式调动各方面力量,全方位发动、整合和协调旅游发展。旅游发展政府动员的动力机制,其客观因素是基于绩效考核的外来消费导入,而主观因素则是剧场效应带来的可视化政绩显示。在运作模式上,政府通过内部动员、对社会动员和对企业动员三种方式,推动地方旅游发展。研究认为,尽管政府动员模式存在诸多问题,但在中国地方旅游业发展中仍然具有一定的合理性。