Disparities in ICT adoption: A multidimensional approach to study the cross-country digital divide

This paper presents a cross-country study on the determinants of information and communication technology (ICT) diffusion using multivariate analysis techniques to capture the relative and multidimensional character of digital divide. Using canonical correlation analysis, the differences detected between groups of countries both in terms of ICT patterns and in terms of the factors explaining each are compared. The results provide the ability to distinguish between different patterns of ICT adoption that can be explained primarily by variables associated with differences in development levels. In countries registering higher levels of ICT adoption, the digitalization pattern is explained by GDP, service sector, education, and governmental effectiveness. In contrast, in developing countries, population age and urban population are positively associated with the ICT adoption, while Internet costs impact negatively. The results might be useful in finding and implementing the most suitable telecommunication and development policies for each case.     

Internet diffusion in sub-Saharan Africa: A cross-country analysis

In this paper, the notions of digital inequality and digital divide have been employed to describe two levels of Information and Communications Technologies (ICTs) access. On the one hand is the inequality of access to the cluster of technology measured by Internet use and on the other are the confluence of skills and other resources that differentiate countries in sub-Saharan Africa. Using cross-country data, hypotheses are tested within a simultaneous equation system. The paper confirms the vital importance of telecommunications infrastructure represented by the high correlation of telephone density with Internet irrespective of per capita income level of the country.     

The digital divide problem: An economic interpretation of the Japanese experience

This study presents an economic analysis of Japan's attempt to address the geographical digital divide problem for broadband and mobile telephone services. To receive broadband service local inhabitants make voluntary contributions, which are matched by a municipal subsidy. The approach is effective in terms of economic efficiency and equity. Importantly, as fixed broadband service is provided locally the benefits are limited to local inhabitants. By contrast, mobile service is provided via a spectrum user fee system. That is, for mobile telecommunication services, no universal service fund exists. The underlying rationale is that subscribers are beneficiaries and commercial decision-making should be left to mobile operators.     

The end justifies the definition: The manifold outlooks on the digital divide and their practical usefulness for policy-making

Based on the theory of the diffusion of innovations through social networks, the article discusses the main approaches researchers have taken to conceptualize the digital divide. The result is a common framework that addresses the questions of who (e.g. divide between individuals, countries, etc.), with which kinds of characteristics (e.g. income, geography, age, etc.), connects how (mere access or effective adoption), to what (e.g. phones, Internet, digital TV, etc.). Different constellations in these four variables lead to a combinatorial array of choices to define the digital divide. This vast collection of theoretically justifiable definitions is contrasted with the question of how the digital divide is defined in practice by policy makers. The cases of the United States, South Korea, and Chile are used to show that many diverse actors with dissimilar goals are involved in confronting the digital divide. Each of them takes a different outlook on the challenge. This leads to the question if this heterogeneity is harmful and if countries that count with a coherent national strategy and common outlook on digital development do better than others. It is shown that the effect of a coherent vision is secondary to tailor-made sector-specific efforts. On the contrary, a one-size-fits-all outlook on a multifaceted challenge might rather be harmful. This leads to the conclusion that it is neither theoretically feasible, nor empirically justifiable to aim for one single definition of the digital divide. The digital divide is best defined in terms of a desired impact. Since those are diverse, so are the definitions of the challenge. The best that can be done is to come up with a comprehensive theoretical framework that allows for the systematic classification of different definitions, such as the one presented in this article.     

Provision of Internet privacy and market conditions: An empirical analysis

Importing insights from an industrial organization model, this study analyzes the relationship between the provision of Internet privacy protection and market conditions. A composite sample of heavily trafficked and randomly selected sites was examined as to their level of privacy protection, as indicated by interface features of Notice and Choice. The analyses showed the limited supply of such functionalities by most websites, far short of the industry's standard of conduct. Logistic regressions demonstrated that domain and website attributes, indicative of market conditions, had minimal impact on the likelihood of high privacy provision. The findings shed critical lights on the market-based FTC Internet privacy principle that has been placed since 1998 and indicate the need for a new set of interface-focused policy proposals in domain-context specific regulations.     

Income distribution and the diffusion of networks: An empirical study of Brazilian telecommunications

Telecommunications is often considered to be an important contributor to economic growth, and most countries have therefore adopted several initiatives to improve coverage of fixed as well as mobile telephones. This paper focuses on the role of income distribution on the diffusion of fixed telecommunications in Brazil. The focus is on how the distribution of income may affect affordability and thereby the market size. The result is that an uneven income distribution may result in higher coverage for the poorest municipalities in the study since the uneven distribution allows for at least some consumers to reach the critical level of income. For municipalities above a certain average income level, the effect is reversed and coverage will be adversely affected by high inequality. The findings are robust to different measures of inequality.     

The governance of external research: empirical test of some transaction-cost related factors

In this article, we analyse the impact of some transaction-cost related factors on the governance of external research. We study how transaction costs vary according to specific attributes of the R&D project, such as the stage in the R&D process, the number of partners implied, the number of technological fields covered, the geographical scope and the duration of the project. According to transaction cost theory, we hypothesize that the higher the transaction costs relative to market governance, the more it is likely that the governance structure will move towards hierarchy.     

The Lead User method: an outline of empirical findings and issues for future research

In order to reduce the risks of failure usually associated with NPD, leading companies such as 3M, HILTI, or Johnson&Johnson are increasingly working with so-called Lead Users. Their identification and involvement is supported by the Lead User method – a multi stage approach aiming to generate innovative new product concepts and to enhance the effectiveness of cross-functional innovation teams. While the Lead User method is frequently cited in the literature, yet, there are only limited attempts to comprehensively discuss how this approach is embedded in theories and empirical findings of innovation and marketing research. Therefore the Lead User method is in the focus of the present paper, both with respect to its theoretical foundation and its implementation into the innovation management system. First, empirical research on user innovations is reviewed to clarify the theoretical foundation of the Lead User method. Second the attention is drawn to the Lead User practice by discussing the various process steps of this specific approach on the basis of two applications of the method. Based on this discussion, we outline open questions related with the practical implementation of the Lead User method in order to start an agenda for future research.     

Conceptualizing digital and physical connectivity: The position of European cities in Internet backbone and air traffic flows

‘Digital’ telecommunication flows and ‘physical’ corporeal flows provide researchers with comprehensive indicators of the economic interactions between cities. However, previous research drawing on telecommunication-based measures of inter-urban connectivity has been hampered by inadequate conceptualizations and data. This paper draws on this observation to devise a new approach for measuring inter-urban connectivity based on a city’s insertion in Internet backbone networks. The straightforward example of air transport flows is thereby used to outline this approach. To investigate telecommunication and air passenger flows, use is made of European statistics on Internet eXchange Points and the MIDT airline database respectively. The approach is illustrated through a systematic comparison of the position of European cities in both types of networks. It is found that European cities assume largely similar hierarchical levels in terms of digital and physical information flows, albeit that the digital connectivity of centrally located European cities is often somewhat higher than that of peripheral cities with a similar levels of physical connectivity.     

A theoretical and empirical study on China's transition to digital TV

This paper explores the impact of policies made by the State Administration of Radio, Film, and TV on China's transition to digital TV. The method of stakeholder analysis is used to present a theoretical study on the digital transition, with a quantitative model analyzing the welfare change of three segments of consumers. A simultaneous-equation model is used to study the characteristics of the demand and supply of digital TV in China. It is argued that the policy of uniform transition that ignores coordination among stakeholders does harm to consumers’ benefits, and the healthy and sustainable development of China's cable digital TV industry. In an introductory phase of digital TV, educating consumers with convenient and pleasing experience is essential, and restructuring cable operators in a market-oriented way is also critical for developing countries like China.     

A reasoned action perspective of user innovation: Model and empirical test

Much research in the field of user innovation has followed two theoretical perspectives — the cost–benefit framework and the community perspective of user innovation. By adopting the theory of reasoned action (TRA) into the context of user innovation, this study establishes an integrative theoretical framework to accommodate both the cost–benefit perspective and the community perspective of user innovation. This TRA-extended framework embraces both the direct and the interactive influences of the cost–benefit factors (the perceived effort in innovation and the perceived benefit from innovation), the individual characteristics (personal innovativeness and experience) and the social interactions (the perceived social influence) in shaping user innovation at the individual level. The empirical results support the proposed theoretical model. The results also reveal that the moderating effect of experience (or perceived effort) on the intentional component of user innovation is different from the effect on the behavioral component of user innovation.     

Household composition and food expenditures: a cross-country comparison

In the analysis of food expenditures, use of household member counts as an explanatory variable assumes each member has the same marginal food expenditure impact. In our analysis of Latin American food expenditures we reject this assumption via the estimation of endogenously determined adult equivalence scales that vary by household member gender and age. A series of hypothesis tests indicate significant differences not only in the male versus female equivalence scales but also across country. With the use of such equivalence scales in the definition of per capita expenditures we find significant differences in the distributions implying substantially different poverty rankings.     

The role of supplier performance in building customer trust and loyalty: A cross-country examination

Building trust in buyer–seller relationships is a focal issue in relationship marketing. However, there are mixed results concerning the performance outcomes of trust. Also, no attention has been given to linking supplier performance aspects to the development of trusting relationships. In this study we propose a conceptual model of supplier performance drivers and customer loyalty consequences of trust in supplier–organizational customer relationships. We test the model relationships using data from three different countries, namely, France, Hungary, and the U.K., in an effort to assess the extent to which the development and outcomes of trust are consistent across different countries. The results suggest that supplier performance in product quality and sales service quality is conducive to trust building across all three countries. Supplier performance in technical repair service support enhances trust in the market contexts of France and Hungary, but has no significant effect in the case of the U.K. Nonetheless, supplier performance in complaint handling has a positive effect on trust in the U.K. and French contexts, but no link is established in the context of Hungary. Further, the results show that trust enhances customer loyalty across all countries. Moreover, we find that firm size negatively moderates the trust–loyalty relationship in all the countries, with this link being not significant among larger firms in France and Hungary. The results have important theoretical and practical implications for international relationship marketing.     

Business and management in China: A review of empirical research in leading international journals

Asia Pacific Journal of Management - China’s growing economic importance has led to a significant increase in the volume of empirical research about business and management in this country...     

Coopetition research in theory and practice: Growing new theoretical,empirical, and methodological domains

In this paper we discuss the theoretical rooting of present research on coopetition and point to the need for an integration of theories on competition dynamics, and cooperative interactions in social networks. We argue that the future growth of the coopetitive research field hinges on creatively combining existing theoretical approaches with novel research methods and contexts. In particular, we suggest that incorporating theories on the micro foundations of strategic action can substantially enhance the field. The aim of this paper is both to raise questions regarding the theory and practice of coopetition research and to give examples of new approaches and trends that may contribute to the advancement of the field in the future. We consider our research practice and explore avenues for further research starting from what, where and how we study coopetition, to when and who we study. In general, we call for a stronger focus on the centrality of multiple stakeholders in forming, executing, and developing coopetition, and on research methods that can investigate in depth the multitude of actors, interests, and interactions using a multi-level analysis, including the micro foundations of coopetition.     

能源国际合作进展评价体系构建及实证研究

“四个革命、一个合作”能源安全新战略是新时代中国能源高质量发展的根本遵循。基于中国《能源生产和消费革命战略(2016-2030)》,构建包括4类一级指标、23类二级指标的能源国际合作指标体系,提出表征中国能源革命国际合作进展的方法,即能源国际合作指数。对比分析2015-2019年中国能源国际合作取得的重要进展,提出2030年的目标期望及对策建议。尽管2015-2019年中国能源国际合作进展成效显著,指数从62.4提升到68.3,但较2030年的目标值100仍有32%的差距。1)“海外油气资源来源多元稳定”较目标值尚有12%提升空间,未来重点要拓展天然气进口多元化和海外石油合作。2)“畅通‘一带一路’能源大通道”距目标值有37%的差距,未来应加强天然气、电力通道以及通道安全合作机制建设。3)“深化国际产能和装备制造合作”距目标值需提升32%,未来应加强全产业链合作以及培育具有竞争力的跨国能源企业。4)“增强国际能源事务话语权”距目标值需提高51%,仍是未来需着重提升的方面。     

Impacts of mobile Internet use intensity on the demand for SMS and voice services of mobile network operators: An empirical multi-method study of German mobile Internet customers

Scholarly and business publications alike convey the message that past and future strong growth in mobile Internet (MI) access and service demand has solely positive commercial implications for mobile network operators (MNOs). This position neglects the possibility that increasing MI use intensity may lead to demand decreases for the highly profitable short messaging service (SMS) and mobile voice telephony. The extant literature provides few insights on relations between MI use intensity, on the one hand, and SMS as well as mobile voice call use intensities, on the other hand. This study developed hypotheses concerning the presence or absence of impacts of MI use intensity and circumstances of MI use (e.g., device type, tariff scheme) on the demand for SMS and mobile voice telephony at the individual customer level. The hypotheses were tested by analyzing actual use behaviors of 304 MI adopters in Germany, for whom objective use intensity data were extracted from the billing system of an MNO. These non-reactive measures were combined with responses collected from the adopters through a telephone survey. Multivariate regression results suggest that though MI use intensity significantly negatively affected both number of SMS sent and received, these effects were so small that their practical relevance is highly doubtful. Further, customers who used MI more intensively did not generate lower volumes of outgoing or incoming mobile voice connection minutes. Conclusions are drawn for MNO, telecommunications sector regulators and scholarly researchers seeking to explain the acceptance of mobile communications services.     

The digital vicious cycle: Links between social disadvantage and digital exclusion in rural areas

The Internet confers benefits on its users in a variety of ways, ranging from simple information acquisition and purchasing goods and services, to interacting with a range of individuals and groups in the wider processes of governance. Rural citizens stand to gain more than most, relatively, since the use of the Internet reduces, if not removes, former barriers (particularly that of distance) to such interaction. To that extent, the shrinking of the ‘digital divide’ (and particularly the increased availability of broadband Internet in the countryside) is very welcome. However, there is a danger that non-users of the Internet are disenfranchised by such developments, and these include some of the most disadvantaged and vulnerable sectors of rural populations. There is thus a risk that, as the Internet increasingly becomes regarded as the default communication medium, a minority becomes progressively disadvantaged, first in relative and then in absolute terms. This paper explores the links between digital exclusion and social exclusion in a rural context, to identify the likely consequences of this ‘digital vicious cycle’, and to consider the options for ameliorating these consequences.     

互联网时代的商业模式创新:基于资源拼凑角度

在互联网时代下,一度盛行的需求为导向的商业模式正走向衰败,而以供求关系作为主导地位的网络式商业模式和价值创造正日益兴起。针对这种现状,本文基于资源拼凑的视角对商业模式创新进行理论分析。首先对商业模式创新和资源拼凑概念进行描述,然后从价值创造的载体、方式和思维逻辑三个方面对商业模式创新分别进行讨论。最后对全文进行总结并对未来进行展望。