Biological implicit measures in HRM and OB: A question of how not if

Scholars in the disciplines of human resource management (HRM) and organizational behavior (OB) have primarily focused on explicit processes and measures in their research, but much of human feeling and behavior is triggered through implicit processing outside of conscious awareness. In this article, we discuss how explicit and implicit processes interact to shape work emotions, attitudes, and behaviors, and we suggest that scholars should incorporate biological measures for assessing implicit as well as explicit processes into their research designs. We provide guidance for such endeavors by describing how several biological implicit measures can be used in HRM and OB research. These measures include cortisol measurement, skin conductance, event related potential (ERP), and functional magnetic resonance imaging (fMRI).     

Explicit reforms,implicit theories and public service improvement

A framework for the explication of the theoretical basis of public management reforms is developed. The framework is applied to the Best Value regime in UK local government. The implicit assumptions of policy makers are that the Best Value regime will generate service improvements through changes in organizational structures, processes, culture and strategy content. Empirical evidence on the relationship between these variables and organizational performance is critically reviewed, and policy makers' implicit ‘theories in use’ are made explicit in the form of a simple additive model of public service improvement. In practice the actual pattern of change is likely to be mediative, reciprocal and contingent on local organizational circumstances. However, theorizing public management reforms in this way is valuable because it provides a basis for evaluating the logic of programme design, predicting effectiveness and generating testable models of the relationship between public policies, organizational changes and public service improvement.     

Toward an overarching multi-level conceptualization of emergent leadership: Perspectives from social identity,and implicit leadership theories

Organizational leadership research has typically focused on hierarchal top-down leadership where the leader has legitimate authority over organizational tasks and roles. However, rather recently, research has emphasized the emergence of leaders within teams and groups, which is referred to as emergent or horizontal leadership. Due to its infancy, the concept has limited theoretical development and coherence. To further extend our understanding of the topic, we draw on social identity, and implicit leadership theories and offer a multi-level conceptualization of emergent leadership. We first compare emergent leadership to various leadership concepts and through a detailed review, identify mechanisms through which emergent leadership can be identified. Following that, we design an organizing framework based on existing research and then offer propositions presenting a multi-level conceptual model highlighting how different factors at different levels relate to informal leader emergence. We hope that by reforming the research of leadership emergence with a multi-level approach, we renovate the idea considering contextual factors and process mechanisms.     

Digging deeper or piling it higher? Implicit measurement in organizational behavior and human resource management

Organizational researchers can dig deeper into peoples' thoughts, attitudes, and self-concepts to understand how automatic processes may impact judgment and social behavior in organizations. Measures of these automatic processes, including the Implicit Association Test (e.g., IAT; Greenwald, McGhee, & Schwartz, 1998), Semantic Priming (e.g., SP; Wittenbrink, Judd, & Park, 1997), Affect Misattribution Procedure (e.g., AMP; Payne, Cheng, Govorun, & Stewart, 2005), Word Completion Tasks (e.g., WCT; Johnson & Saboe, 2011), among many others, deserve greater attention as alternatives or supplements to traditional self-report measures of variables important in organizations (e.g., job satisfaction, personality and trait measurement, diversity attitudes). In this paper, we first provide a primer on implicit social cognition and its relationship to automatic and controlled cognitive processes, discussing major types of implicit measures, how these might operate, criticisms of this approach, and how these implicit constructs may give rise to behavior in organizations. Second, we discuss models of automatic processes and explore their validity and how these may predict behavior. Third, we offer advice for selecting, constructing, and improving implicit measurements when used in organizational research to enhance human resources and organizational functioning.     

The organizational environment with its measures,antecedents, and consequences: a review and research agenda

The organizational environment is a focal element of multifaceted managerial decisions. Consequently, research has shown a long lasting and still growing interest in investigating the organizational environment and understanding its impact on a firm. Because it is widely assumed that the business environment will become more dynamic, changes in the organizational environment have drawn the particular attention of many scholars. While the extant research has established valuable knowledge, its fragmentation due to differing definitions and contradictory findings calls for a broad review to establish a foundation for future research. By analyzing 279 studies that have investigated different aspects of the organizational environment between 1958 and mid-2017, we contribute to various research streams that involve this environmental factor. We use a comprehensive research framework to categorize and review the previous work. In particular, we distinguish between studies that define or measure the organizational environment, as well as studies that investigate antecedents, outcomes, and moderating effects of the organizational environments. Among those categories, we discuss our findings, before subsequently synthesizing existing works and deriving an agenda for future research.     

An essay on organizational citizenship behavior

This article advocates a more comprehensive understanding of job performance and organizational citizenship behavior (OCB) than that employed by earlier researchers on those topics. Using the intellectual heritage of the word citizenship from political philosophy and related disciplines, OCB is positioned as the organizational equivalent of citizen responsibilities, of which there are three categories: obedience, loyalty, and political participation. Two other key citizenship concepts, relational ties and citizen rights, are described, and a set of ten research propositions is offered relating the citizenship concepts to one another. Suggestions for other areas of investigation are also provided. Finally, the advantages of using OCB as a global measure of individual behavior at work are defended.     

Customers cocreating value with the firm: implications for IHRM

The purpose of this article is to develop a theoretical framework for governing an organization's relationships with customers engaged as contributors to the organization's business processes (i.e. customers as quasi-employees). Based on our suggested framework, we explain how appropriate customer-centric HRM practices can support more cost-effective and accommodating adaptations in the organization's governance of its relationships with customers. We complement these propositions with practical examples illustrating how customers who take different cooperative roles will increasingly become valuable organizational assets. The collaborating customers not only provide the information necessary for the successful performance of the service exchange, but also contribute human and social capital in performing tasks that are a complement to or a substitute for employee tasks. In conclusion, we outline implications for international human resource management (IHRM), as well as future research directions for examining the relationships among customer governance, role configurations, and IHRM practices.     

Emergenz organisationaler Fähigkeiten

The capabilities based view of the firm is a major approach in current strategic management research. It focuses on organizational capabilities as the fundamental unit of analysis and states that firms evolve through evolutionary processes. What organizational capabilities are and how they emerge and evolve are central research questions. Existing research focuses only on partial aspects of the emergence of organizational capabilities. Hence, an integrative framework to address these issues is missing. This contribution aims at developing such an integrative framework by a critical review of existing research. Different perspectives are combined to explain the emergence and evolution of organizational capabilities while focusing on a lifecycle model. This contribution starts with an explanation and a taxonomy of pivotal terms of the capabilities based view. Different ways of the emergence and the development of organizational competencies and their relationships will be systematically explained by examining theoretical backgrounds of evolutionary economics and path dependency theory. This contribution ends with a summary and discusses future research streams.     

Structural influences upon coordination and performance in multiteam systems

Building upon organizational design and boundary spanning and multilevel literatures, we propose a theoretical framework that extends previous work on the drivers of multiteam system (MTS) coordination and performance. Our proposal integrates aspects of functional process interdependence and different integration mechanisms used within MTSs to better elucidate how different coordination processes emerge. The framework exposes potential countervailing or confluent effects of coordination processes on performance and, thereby, reconciles seemingly incongruent findings regarding the effect of different approaches to coordination on MTSs performance. In addition, our framework helps managers consider the multilevel nature of MTS coordination processes in ways that assist them in selecting an approach to effectively address the coordination challenges inherent in these complex systems.     

More than just a special case: The value of double bind theory for bringing light into the dark side of organizational paradoxes

In their recently published article, Berti and Simpson introduced a comprehensive framework for the systematic analysis of the dark side of organizational paradoxes. While I follow the authors in connecting the analysis of this dark side to types of organizational power, I am concerned with the narrow view on double binds as an expression of coercions only. This narrow view not only runs counter to the basic idea of double bind theory, but also neglects or even denies transition dynamics between different types of organizational double binds. To address these issues, I develop an alternative framework for the analysis of the dark side of organizational power that considers double binds in a broader and more fruitful way. This framework not only facilitates the analysis of transition dynamics between types of double binds, but also reveals practical strategies for mitigating paradoxes and disentangling them from implicit structures that are in the blind spot of Berti and Simpson's framework.     

A classification system for understanding individual differences in temporal orientation among processual researchers and organizational informants

This paper develops a classification system of temporal orientations in an effort to provide processual researchers with a framework for understanding the potential impact of temporal orientations on processual research methods and findings. In developing the classification system four general conceptions of time are reviewed, including physiological, objective, psychological, and socially constructed relative time. Specific dimensions of temporal orientation previously studied are identified, and additional dimensions are offered. It is suggested that temporal concerns are endemic to management and organizational processes, and that differences in temporal orientations among researchers and organizational informants should be considered when conducting processual research.     

Developing a scale to measure liabilities and assets of newness after start-up

New ventures can simultaneously face survival challenges and benefit from distinct advantages based on their newness. Despite the importance of these issues, extant entrepreneurship studies, with limited exception, have often employed only rudimentary measures (e.g., venture age) to investigate important issues related to organizational newness. Accordingly, we develop and refine a scale to measure critical dimensions of newness that stakeholders perceive after NV start-up. We first discuss the theoretical background and previous research related to various newness dimensions. We then introduce a new construct, organizational energy, that heretofore has received scant attention in NV research. Next, we present results from an inductive study conducted to generate various dimensions of newness as well as two empirical investigations that further refine these dimensions into a reliable scale for measuring different newness dimensions. We conclude by discussing our empirical findings, the study’s limitations, and potential future research directions.     

Opportunistic hiring and employee fit

Most research on selection processes and organizational fit deals with existing, unfilled positions where expectations and tasks are known and measurable. This article instead evaluates the reasons, processes, and implications of opportunistic hiring—hiring employees before their jobs exist. Examples from an exploratory study show how “fit” factors into selection decisions. A typology is offered along the dimensions of whether opportunistic hiring is used to meet immediate or anticipated needs and the extent to which these needs are articulated prior to selection. © 2005 Wiley Periodicals, Inc.     

Patient and Public Participation in the English NHS: An assessment of experimental implementation processes

This article analyses the impact of the implementation of a set of policies introduced after 1997 in the English National Health Service aimed at increasing patient and public involvement in organizational decision-making processes. Adopting the ambiguity/conflict policy implementation model and based on a year-long research project, it shows that patient and public engagement can be more effectively achieved when there is room for interpretation and discretion in selecting the means for involvement. Local initiatives, based on effective leadership governance mechanisms and organizational learning processes, are more likely to generate inclusiveness, shared ownership, and user-centredness than a top-down framework for involvement.     

Sustainable Development in Supply Chain Management: The Role of Organizational Learning for Policy Implementation

Implementing sustainable policies in supply chains is a significant challenge for businesses. Recent evidence has shown that failure to manage supply chains responsibly can have significant impacts on firms' reputation and financial performance. In this paper, we develop a conceptual framework, which focuses on organizational learning, and outline specific channels through which firms can generate learning processes and build appropriate capabilities to successfully implement social and environmental supply chain policies. Drawing on 57 in‐depth interviews from a cross‐sectional sample of seven UK and nine German companies, we empirically assess our conceptual framework in accordance with a grounded, in‐depth case study analysis approach. We find compelling evidence to suggest that organizational learning is an important factor for a successful implementation of sustainable supply chain management. Organizational learning is often established as a result of training, knowledge acquisition, stakeholder engagement and collaboration between intra‐organizational and inter‐organizational partners, including suppliers and NGOs. Nonetheless, our results also emphasize that firms often have few systematic processes through which organizational learning is developed, and that such learning processes are often ad hoc at best, which in turn has significant implications for the responsible supply chain practices. Copyright © 2014 John Wiley & Sons, Ltd and ERP Environment     

Time in the New Economy: The Impact of the Interaction of Individual and Structural Temporalities on Job Satisfaction

The 24/7 economy creates new organizational temporalities including a temporal structure called layered‐task time (LTT), characterized by greater simultaneity, fragmentation, contamination, and constraint. This paper develops a measure of LTT, and examines the relationship between its components and job satisfaction as moderated by an individual's polychronicity, or propensity for multitasking. A total of 306 employees from various jobs, organizations, and industries were surveyed. The LTT measures provide promising initial evidence of reliability and content validity. We also find that those who are more polychronic are more satisfied in environments characterized by a need for multitasking and using dissimilar skills, as well as organizational temporal constraint and unpredictable shifts in temporal boundaries. Finally, we discuss implications for research on temporal structures in the workplace.     

Creating Value with Wastes: A Model and Typology of Sustainability Within Firms

The objective of this paper is to construct a model and propose a typology of residual material reclamation practices in manufacturing facilities. The qualitative study based on in‐depth interviews with 60 managers demonstrated that residual material reclamation can be characterized by six key dimensions associated with the recovery and transformation of residuals: reclaiming goals, reclaiming scope, awareness of activities, manufacturing processes, environmental management and variety of materials used. The analysis of each dimension from a managerial point of view suggests five types of residual material reclamation: craft, broad consolidated, narrow consolidated, broad leverage and narrow leverage. The model and typology expand our understanding of residual material reclamation activities within organizations actively involved in sustainable initiatives. This study contributes to proposing an analytical framework aimed at understanding how practices concerning residual material reclamation are managed. Implications for organizational research and management are also discussed. Copyright © 2011 John Wiley & Sons, Ltd and ERP Environment.     

Stages of Organizational Transformation in Transition Economies: A Dynamic Capabilities Approach

How do organizations previously dominated by the state develop dynamic capabilities that would support their growth in a competitive market economy? We develop a theoretical framework of organizational transformation that explains the processes by which organizations learn and develop dynamic capabilities in transition economies. Specifically, the framework theorizes about the importance of, and inter‐relationships between, leadership, organizational learning, dynamic capabilities, and performance over three stages of transformation. Propositions derived from this framework explain the pre‐conditions enabling organizational learning, the linkages between types of learning and functions of dynamic capabilities, and the feedback from dynamic capabilities to organizational learning that allows firms in transition economies to regain their footing and build long‐term competitive advantage. We focus on transition contexts, where these processes have been magnified and thus offer new insights into strategizing in radically altered environments.     

Targeted employee retention: Performance‐based and job‐related differences in reported reasons for staying

What makes employees stay with a particular employer? To find out, we developed a content model of 12 retention factors in the context of previous theory and research and analyzed open‐ended responses from 24,829 employees in the leisure and hospitality industry. Our coding of their comments supported the identified framework and revealed that job satisfaction, extrinsic rewards, constituent attachments, organizational commitment, and organizational prestige were the most frequently mentioned reasons for staying. High performers and nonhourly workers were more likely to cite advancement opportunities and organizational prestige as reasons for staying, whereas low performers and hourly employees were more likely to cite extrinsic rewards. These findings highlight the importance of differentiating human resource management practices when the goal is to retain valued employees. © 2009 Wiley Periodicals, Inc.