Unbounded Rationality

The paper discusses bounded and unbounded rationality in purposeful complex adaptive systems (PCAS) modeled by the Evolutionary Systems Design (ESD) framework. Due to Herbert Simon, bounded rationality is the rationality of cognition. Unbounded rationality is the generalized rationality of connectedness represented mathematically, of spirituality, and of right decision/negotiation. Operational procedures for defining/solving and validating a problem in group decision and negotiation under unbounded rationality are discussed. With human PCAS as a focus, the paper more generally considers rationality in multiagent systems with natural and/or artificial agents.     

Consciousness, Spirituality and Right Decision/Negotiation in Purposeful Complex Adaptive Systems

Both cybernetic and self-organizing, purposeful complex adaptive systems (PCAS) express purpose by solving problems defined by choosing and delivering values to participants as operational goals through decision making. Individuals, groups, organizations, and economies are PCAS. Here we focus on indviduals and groups. Evolutionary Systems Design (ESD) is a universal (culture independent) general problem solving, formal modeling/design framework for PCAS that can be computer implemented in same time/same place or telework modes. Formally, in ESD sets of elements and their relations modeling a PCAS evolve through cybernetics/self organization. Spirituality and the concept of right decision/negotiation in PCAS are discussed in relation to consciousness. Rightness comes from spirituality, i.e., consciousness experiencing oneness. Oneness is integrally bound with love; hence the term oneness/love. Through right decision/negotiation PCAS try to realize their ultimate purpose to live Two (the relative, the process of all there is) as One (the absolute, all there is). Oneness/love, connectedness to One, promotes problem solving and negotiation - expressed formally in the ESD problem representation - that is at the same time right. Simply put, right problem solving requires oneness/love and delivers oneness/love. Computer and receiver modes of consciousness are discussed in relation to oneness/love and its absence experienced as separateness/fear. Ways to transit from the latter to the former are considered. P.L. Yu's Habitual Domain (HD) framework is introduced and discussed in relation to ESD. Evolutionary heuristics for evolution of an ESD right problem representation through cybernetics/self-organization are presented based on combined HD and ESD concepts. Then operational procedures for defining and validating a right problem for an individual or group and associated right decision/negotiation outcome are considered. Thus, the work contributes to procedural rationality - how decisions should be or are made - in purposeful complex adaptive systems. The paper suggests that for humans to live fully (awake) is to live in our love-based spirituality, in the moment, consciousness experiencing oneness/love at the edge of chaos, challenged in our purpose to live Two as One by spiritual or right decision/negotiation through cybernetics/self-organization, i.e., problem solving under oneness. Artificial agents in PCAS may participate in right decision/negotiation. They may in principle have consciousness but the nature of the subjective experience is unclear.     

The Connectedness Decision Paradigm: Group Decision, Negotiation and Leadership in World Problems

We discuss connectedness, a dynamic unity relation experience. The Connectedness Decision Paradigm (CDP) is a formal, general systems-spirituality framework, technology-supported, for group decision and negotiation (GDN) and leadership in making “right” decisions. A right problem/solution is validated by a spiritual rationality validation test involving connectedness. A participant (agent) may experience connectedness with purposes (intended results). Purposes for which there is reciprocated (shared) purpose connectedness across agents constitute common ground for these agents. A basic idea is to identify and expand such common ground. Even in difficult problem solving, as with polarization, where there seems to be little or no common ground, a priori there is always the ultimate purpose common ground of connectedness with One (spirituality) from which other common ground as connectedness with the “other” can arise. Common ground can lead to additional common ground and to an agreed problem solution—itself constituting common ground—that can be tested for rightness. Our focus here is on human agents considered as spiritual purposeful complex adaptive systems in multiagent environments. The ideas are applicable to other agents with lesser or greater capabilities than humans according to their capabilities. Expanding earlier work, this commentary on CDP is also based on GDN 2012, 2013 meeting remarks by the author, as well as on a lecture, “Hope on the Edge of Chaos: The New Connectedness Paradigm in World Affairs”, Hamilton Hall, Salem, Massachusetts, February 2012. In presenting CDP, this commentary is also a call for problem solving frameworks for GDN and leadership, and solutions to world problems.     

Right Problem Solving: Doing the Right Thing Right

This paper discusses right problem solving to define/solve a right problem for doing the right thing right. In so doing, the paper operationally considers purposeful complex adaptive systems (PCAS), Evolutionary Systems Design (ESD), group/negotiation support systems, consciousness, connectedness, spirituality, rationality, problems, and right rationality in theory and practice. System agents may be natural (human) and/or artificial.     

Modeling and supporting task-oriented group processes: Purposeful complex adaptive systems and Evolutionary Systems Design

Evolutionary Systems Design (ESD) is a universal general problem solving, formal modeling, design framework for purposeful complex adaptive systems (PCAS) and processes, i.e., task-oriented group processes. These processes constitute policy making, group decision, negotiation, and multiagent problem solving with human and/or artificial agents. ESD is also a framework for computer group support systems (GSS) that support these processes. The ESD general framework can be applied to define and solve specific problems. In this article the ESD framework is presented and illustrated by example. The article provides background for ESD computer implementations discussed in two other related articles (Lewis and Shakun 1996; Bui and Shakun 1996).     

Evolving and Taking CATNAPS to Negotiation/Problem Stories

In this GDN 2010 meeting commentary, the author presents an overview of CATNAPS (Connectedness And Technology for Negotiation And Problem Solving)—as a technology framework for evolving “right” problems/solutions in individual and group negotiation and problem solving. Although the focus in this commentary is mostly on humans, negotiators (agents) may be humans or computers. We consider taking CATNAPS to negotiation/problem stories meaning applying CATNAPS to various specific problems, negotiation/problem stories.     

An ESD Computer Culture for Intercultural Problem Solving and Negotiation

Intercultural problem solving and negotiation involves interaction of two or more cultures. These processes may be formally modeled using the Evolutionary Systems Design (ESD) framework implemented by appropriate computer group support systems (GSS). The ESD/GSS combination provides an ESD computer culture for intercultural problem solving and negotiation in a same place/same time or telework mode. With this, players in a multicultural group can be computer supported in generating and formally representing an evolving common culture (a situational culture) with regard to the specific problem at hand - an intercultural evolving group problem representation and solution. At the same time, the ESD computer culture provides an operational cybernetic/self-organization framework for the empirical study of cultural emergence in a multicultural group. This paper uses and develops work by Shakun (1996b).     

ESD: A Formal Consciousness Model for International Negotiation

We develop the Evolutionary Systems Design (ESD) formal consciousness model for international negotiation extending the usual cognitive rationality of formal models to right rationality validated subjectively by cognition, affection, conation, holistically, and spiritually. Two subjective validation tests for right rationality are described. The purpose is to attain right negotiation agreements in international negotiation. Practice and computer implementation are discussed and applications presented. Though the ESD general formal mathematical model is an evolving difference game, in applying it to specific problems mathematical symbols are not normally used, relations between generally familiar sets of elements being expressed by tables (matrices). We believe that ESD can help close the gap between formal modeling and practice of international negotiation.     

Negotiation processes,Evolutionary Systems Design,and NEGOTIATOR

A negotiation accord is often the result of an intense, laborious, and evolutionary negotiation process. During this process, disputing parties are confronted with goal, judgment, and outcome conflict. This article demonstrates the utility of a conflict resolution framework—Evolutionary Systems Design (ESD)—by using a Negotiation Support System. ESD seeks to guide negotiators to move their individual goals and judgments in such a way as to enhance the chance of achieving a common solution. As illustrated by the use of NEGOTIATOR, a multiattribute utility negotiation support system, we argue that computer mediation can prove to be an effective means to implement the ESD framework.     

Connectedness Capitalism

As an approach to attenuating economic crises and enhancing sustainability in capitalism, the authors in this GDN 2009 keynote commentary present connectedness capitalism. In doing so, they consider social connectedness, purpose connectedness, common ground, right action and other key ideas of connectedness problem solving and negotiation, and apply these to problems in current capitalism.     

A prototype NSS based on problem structure and suggestions toward more comprehensive negogiation support

Seeking an effective approach to supporting negotiation through the use of computer technology, we have constructed a prototype negotiation support system based on the concept of problem structure. Problem structure refers to the characteristics of the feasible settlement space and efficient frontiers as defined by the joint utility distribution of negotiators' utilities. Problem structure is recognized as playing a major role in negotiation processes and outcomes. The cognitive complexity and inherent uncertainty of typical negotiations make it difficult for negotiators to effectively visualize and “navigate” the settlement space defined by the problem structure. As a result, negotiators often resort to suboptimizing heuristics which produce inefficient and/or unsatisfying outcomes. It follows that a promising approach to negotiation support is to exploit the computational speed and graphics capabilities of computer technology to make problem structure and its implications more accessible. Thus, our prototype is designed to allow negotiators to hypothesize problem structure and to explore and manipulate the resulting settlement space quickly and easily. Preliminary experimentation has demonstrated the value of this approach and has suggested areas for extended, comprehensive support. A negotiation process formalism, Cognitive Action Theory, neural network technology, and computer simulation are well-suited to providing more comprehensive support, and we suggest an architecture for delivery through NSS.     

Workplace Spirituality and Business Ethics: Insights from an Eastern Spiritual Tradition

The author extends theory on the relationship between workplace spirituality and business ethics by integrating the “yamas” from yoga, a venerable Eastern spiritual tradition, with existing literature. The yamas are five practices for harmonizing and deepening social connections that can be applied in the workplace. A theoretical framework is developed and two sets of propositions are forwarded. One set emanates from the yamas and another one conjectures relationships between spirituality and business ethics surfaced by the application of these spiritual practices from yoga.     

Mediating roles of karma and self-enhancement in the effect of religious and spiritual primes on bystanders' reporting intention

Religious priming promotes engagement in prosocial action; however, findings about spiritual priming are relatively scant. Using Hindu (India) and Christian (U.S.) participants, a two-part study was conducted. The aim of the first part (i.e., Study 1) was to observe which motives to volunteer (i.e., egoistic or altruistic) related to religiosity and spirituality. Findings show that religiosity had a positive impact on egoistic volunteering, while spirituality had a positive impact on altruistic volunteering. The aim of the second part (i.e., Study 2) was to apply the findings from Study 1 to test priming effects in public service announcements about domestic violence prevention. The mediating effects of karma and self-enhancement in the relationship between religiosity or spirituality and reporting intention were also examined. Findings show that the religious ad was more effective than the spiritual ad in priming religiosity and spirituality among Hindus; that is, karma mediated the effect of religiosity and spirituality on their reporting intention. Among Christians, spiritual primes were effective, and self-enhancement mediated the impact of spirituality on reporting intention; at the same time, religious primes led to the direct impact of religiosity and spirituality on reporting intention. Overall, the apparent efficacy of religious and spiritual priming is promising, and the findings indicate the significance of spirituality in domestic violence prevention messaging. Theoretical and managerial implications are discussed.     

Search reduction in hierarchical distributed problem solving

Knoblock and Korf have determined that abstraction can reduce search at a single agent from exponential to linear complexity (Knoblock 1991; Korf 1987). We extend their results by showing how concurrent problem solving among multiple agents using abstraction can further reduce search to logarithmic complexity. We empirically validate our formal analysis by showing that it correctly predicts performance for the Towers of Hanoi problem (which meets all of the assumptions of the analysis). Furthermore, a powerful form of abstraction for large multiagent systems is to group agents into teams, and teams of agents into larger teams, to form an organizational pyramid. We apply our analysis to such an organization of agents and demonstrate the results in a delivery task domain. Our predictions about abstraction's benefits can also be met in this more realistic domain, even though assumptions made in our analysis are violated. Our analytical results thus hold the promise for explaining in general terms many experimental observations made in specific distributed AI systems, and we demonstrate this ability with examples from prior research.This research has been sponsored, in part, by the National Science Foundation under grants IRI-9015423 and IRI-9010645, by the University of Michigan Rackham Graduate School, and by a Bell Northern Research Postgraduate Award.     

Spiritual Development in Organizations: A Religious-based Approach

Both the spirituality in organizations and managerial issues have been addressed through different religion-based beliefs. In this article, one intends to enlarge it through the perspective of the Spiritist Doctrine (SD). Thus, it reviews the SD literature, as well as spirituality in organizations theory to find common views. In addition, it (1) argued that SD tenets, codified by Allan Kardec, also bring helpful contributions to work settings that differ from the traditional religion approaches and (2) discussed its implications to managers’ spiritual development. It is posited that the SD tenets, while building on and expanding Jesus Christ’s teachings, disclose us some severe implications related to our future. In a broader view, SD tenets provide important warnings that encompass people work lives as well. Finally, we depict a framework that embraces corporate life coupled with some factors that may likely build and enhances one’s spiritual progress, the potential spiritual rewards derived from these factors, and the loci where the rewards are enjoyed.     

Negotiation and design: Supporting resource allocation decisions through analytical mediation

The common element of all negotiations is change. Design is the key to directing and managing change, and resource allocation is the most critical component of design. Negotiations about change are, therefore, fundamentally, negotiations about design and resource allocation. Negotiations vary along a continuum, from those in which negotiators have consonant interests (share objectives) to discordant ones (disagree about appropriate objectives). The joint distribution of all possible payoffs defines thestructure of the negotiation problem—the opportunities the problem affords and constraints it imposes on negotiators. The analytical mediation approach supports the activities of an impartial, neutral third party who attempts to assist the disputants to reach a mutually satisfactory agreement. It makes use of different types of techniques to support negotiations, depending on their location along the negotiation continuum. Two case studies involving analytical mediation are reported. One case study involves a budgeting exercise, in which the negotiators' interests were essentially consonant. The second case study involves a labor-management contract problem, in which the negotiators' interests were highly discordant.     

Qualitative representations of negotiations: Tutorial on a rule-based approach

This article introduces a logic-based approach for structuring and representing negotiation problems and for supporting negotiators. It is argued that rule-based formalism allows for integrating decision-making aspects unique and specific to negotiations with general reasoning mechanisms based on rationality postulates. The discussion of the rule-based systems and its application to negotiation modeling and support is preceded by an outline of qualitative and quantitative approaches to problem representation and reasoning, and an overview of predicate calculus. The advantages and disadvantages of rule-based systems and their ability to capture complex negotiation decision processes and reasoning are also given.     

Consumer spirituality

ABSTRACT

Consumers increasingly turn to the marketplace in search of spiritual well-being. In this introduction to the special issue, we unpack the concept of consumer spirituality. We define consumer spirituality as the interrelated practices and processes engaged in when consuming market offerings (products, services, places) that yield 'spiritual utility'. The market offerings are purposely designed to quench consumers’ thirst for meaningful encounters with one’s inner self or a higher external power. We identify three vehicles – materiality, embodiment, and technology – that consumers engage with to access consumer spirituality. By unpacking the concept of consumer spirituality along three themes - (1) shaping markets for consumer spirituality, (2) the means for accessing consumer spirituality, and (3) making sense of and researching consumer spirituality - we provide a future research agenda to advance scholarly explorations of consumer spirituality and to facilitate a systematic development of this nascent body of literature in marketing and consumer research.     

Nurturing the Whole Person: The Ethics of Workplace Spirituality in a Society of Organizations

In a world which can be increasingly described as a “society of organizations,” it is incumbent upon organizational researchers to account for the role of organizations in determining the well-being of societies and the individuals that comprise them. Workplace spirituality is a young area of inquiry with potentially strong relevance to the well-being of individuals, organizations, and societies. Previous literature has not examined ethical dilemmas related to workplace spirituality that organizations might expect based upon the co-existence of multiple ethical work climates, nor has previous literature accounted for the relevance of the cosmopolitan (external, societal) source of moral reasoning in the ethical treatment of workplace spirituality. The purpose of this paper is to address these gaps by articulating two such ethical dilemmas related to workplace spirituality: the “quiet desperation” dilemma and the instrumentality dilemma. Moreover, I propose two theoretical contexts that foster “both-and” rather than “either-or” thinking, thereby mitigating (moderating) the relationships between climate combinations and conflictual aspects of the ethical dilemmas. For the “quiet desperation” dilemma, I propose a person–organization fit perspective to emphasize diversity of individual preferences instead of a managerially prescribed uniformity of spirituality. For the instrumentality dilemma, I propose a multiparadigm approach to workplace spirituality research to avoid the privileging of one research interest over another (e.g., instrumentality, individual fulfillment, societal good). I conclude with suggestions for future research.