From Taken‐for‐Granted to Explicit Commitment: The Rise of CSR in a Corporatist Country

This article contributes to a thriving line of research that examines issue interpretation and social accounts in order to study the adoption and diffusion of organizational concepts and management practices. It employs the empirical example of the rise of corporate social responsibility (CSR) in Austria between 1990 and 2005 to investigate the complex role institutional pressures and social positions of actors play in the local adoption of globally theorized ideas. More specifically, the study reveals distinct patterns in rhetorical CSR adoption that illustrate the initial hesitation and reluctance of an established elite in the Austrian business community towards the Anglo‐American notion of ‘explicit’ CSR, while non‐elite actors who were less favourably positioned in the social order readily embraced the concept. It is in such a sense that CSR is nevertheless instrumentalized to challenge, reinterpret, or explicitly evoke the autochthonous idea of institutionalized social solidarity. Conceptually, this research takes into account social structure, actors' positions in the social order, and resulting divergent adoption motivations – i.e. the individual, yet socially derived, relevance systems of actors – and relates these to mechanisms and processes of institutional change.     

Understanding the adoption and institutionalization of workforce analytics: A systematic literature review and research agenda

Data analytics plays a crucial role in enhancing organizational decision-making. Various organizational disciplines have already embraced data analytics. However, human resources management is lagging in data-driven decision-making and, specifically, workforce analytics. Although an increasing number of studies explore the diffusion of workforce analytics, our understanding of why organizations decide to adopt workforce analytics and how organizations further institutionalize workforce analytics remains limited. Taking an HRM innovation and contextualized perspective, this systematic literature review aims to provide in-depth knowledge on factors driving workforce analytics adoption and institutionalization. The results, including relevant learnings from business analytics research, show the importance of competitive, institutional, heritage mechanisms, key decision-makers and actors, and HRM fit-related factors in the diffusion process. Based on the results of this review, various avenues for future research are presented. Additionally, insights from this literature review can help decision-makers allocate their scarce resources effectively and efficiently to cultivate workforce analytics as an organizational practice.     

‘Ideational power’ as a resource in union struggle

Contributing to our understanding of ideas as power resources in union struggle, this article analyses a labour dispute in Israel's shipping industry. The article follows the union's foregrounding of a specific idea of the state contained within the collective understanding of Israel's history, by which the union legitimised its position in the dispute and significantly influenced a government decision. The article therefore suggests that ideas can be an important power resource, particularly when other power resources are lacking but that this power resource is dependent on the specific ideational context: effective foregrounded ideas draw on a shared narrative that enables political actors to claim the moral high ground, while accusing their adversaries of failing to fulfil their moral obligations as understood via the frame of that shared narrative.     

Building the Theory of Comparative Hrm

The study of comparative HRM is needed to complement and condition the field of international HRM. But the task of building a theory of comparative HRM is not a simple one. This article argues that the goal of such theory should be to account for differences in workforce capability and labour productivity across nations. Suggesting what ought to be explained, however, is much easier than providing credible explanations. the article argues that it is important to identify dominant models of HRM in each country, recognising that there is significant variation both within and between nations. Management in firms plays a critical role in shaping models of labour management but analysis must also take account of the impact of other actors such as the state and labour.     

Managing the duality of IHRM: unravelling the strategy and perceptions of key actors in South Korean MNCs

This research aims to extend our understanding of the duality between global integration and local responsiveness in multinational corporations (MNCs) by exploring the perceptions of corporate HR actors regarding the intra-organisational factors that alter the balance between these pressures. It examines the perceptions and actions of key actors in the context of two Korean MNCs. The study shows the importance attributed to a range of socio-procedural factors by corporate actors and which, therefore, inform the practical management of the dual forces, notably: HR expertise, social ties, trustworthy relationships and co-involvement in decision processes.     

Core and periphery of the ‘collective’: labour segmentation in the Russian industrial enterprise

The present paper tries to fill an important gap in our understanding of the specific nature of wage and employment differentiation in Russia during the period of transition. By presenting evidence from case studies at Russian industrial enterprises the account examines the role played by hierarchies in production, specifically the dynamics of core/periphery workforce segmentation, in helping to explain how the present economic conditions have acted to re-entrench specific forms of inequality. Exploring the processes of decision-making regarding employment, work and pay allocation, and promotion the paper will conclude with some central inferences as to why workforce segmentation is seen as an important means of obtaining control over labour.     

The contours of employee voice in SMEs: the importance of context

This article develops a context‐sensitive approach to analyse how and why voice operates in small‐ to medium‐sized enterprises (SMEs), an area that remains under‐theorised and under‐researched. By building on a priori frameworks with proven ability to unpack complexity and take account of the wider context of SMEs, this article explores how resources (human and social capital) and constraints (product market, labour market and strategic orientation) interact to shape voice practices. The article finds significant differences between ‘reported’ compared with ‘actual’ practices in situ, and identifies different types of firms (‘strategic market regulation’, ‘strategic market‐led’ and ‘non‐strategic market‐led’) along with the factors that influence the form and practice of voice. Overall, the article argues that researchers should further pursue research that appreciates the layered nature of ontology and the role played by firm context to explain complex organisational phenomena, if we are to advance our understanding of voice practices in SMEs and beyond.     

ENVIRONMENT, ORGANIZATION AND EFFECTIVENESS: A BIOGRAPHICAL APPROACH[1]

Answers to the question of what makes an organization effective have proved elusive despite more than 20 years of intensive theorizing and research. Yet the search for answers, which gained momentum with Lawrence and Lorsch's (1969) Organization and Environment, clearly has had salutary effects on students of organizations and their work. This paper offers an approach to analysing organizations explicitly based on two of those benefits. The first is the shift toward a more dynamic orientation for explaining organizational configurations and outcomes. The second is the identification of strategic decisionmaking as the key link between organizational environment, structures, and effectiveness. By merging these two, we construct a biographical approach to the study of organizations. This approach sees organizations as evolving through time in response to, or in anticipation of, both external and internal forces. We view effectiveness as the outcome of a variety of decisions taken by one or more groups of organizational actors - elites or coalitions - in the context of bounded rationalities and environmental and structural constraints. So decision processes underpin observed configurations of environmental and structural features and link these configurations to effectiveness. An organization's biography - the pattern of its evolution - can be conceptualized as a succession of decisions and their consequences, with some decisions having a major long-term influence on the direction taken by the organization and its effectiveness, while others have but an incremental influence. This article is an initial effort to make concrete our ideas. The opening section discusses organizational decision-making and organizational effectiveness. This is the core of our approach: a basis for categorizing organizational decisions and in particular for singling out those which can be regarded as strategic. It is our contention that significant decisions vary across organizations and that it will embrace rather than ignore history and context. And ultimately, it will enhance our understanding of organizational effectiveness.     

Context and the processes of ICT for development

This paper argues for a rethinking of the notion of context in the information and communication technology for development (ICT4D) research domain. We argue that context can be conceived of as a dynamic outcome constructed through processes of development and interpretation rather than as an entity which can be isolated and represented. Instead of focusing on the adequacy of the representation of context—the motivation of contextualism—researchers should consider the processes by which context is represented. Three principles are proposed to assist in this endeavour. Firstly, representation of context is a relational process in which both ‘macro’ and ‘micro’ actors engage. Understanding the context of ICT4D requires multiple accounts drawn from different actors. Secondly, while research needs to describe the concepts used by ‘macro’ actors to represent context, it is crucial to recognize them as outcomes of processes of development and not as self-evident entities. Finally, we suggest that research needs to attend to how these accounts are produced, be they by ‘macro’ and ‘micro’ actors. This can be understood as an emergent activity showing not only unexpected outcomes but also that the concepts describing actors change in development. These principles are applied to the case of M-PESA, now widely known as an innovative mobile banking application from Kenya. One outcome of this approach is that it helps explain why ICT4D projects in general, and M-PESA in particular, are often difficult to replicate successfully.     

Reflections on developments in institutional theory: Toward a relational approach

In this review article, we reflect upon recent developments in institutional theory with particular emphasis on first, how organizational fields have been conceived and second, on how action has been conceptualized and incorporated into institutional accounts. We show that progress has been made in regard to our understanding of field level processes and the role of institutional actors. However, we also identify a number of weaknesses and challenges, which we assess in the context of developing a relational approach to institutional analysis.     

Industrial relations and the management of flexibility: factors shaping developments in Spain and the United Kingdom

Any analysis of workforce flexibility within particular countries needs to take account not only of the character of industrial relations and union organization at workplace and company levels, but also of how actions at those levels are influenced by broader regulatory arrangements covering employment and work practices. In other words, to avoid the over-simplifications and over-generalizations which much of the flexibility debate has in the past been (correctly) accused of and to expand the analysis offered by the relatively broad-brush, multi-country studies, it is necessary to locate issues of flexibility more securely within both existing national regulatory and institutional frameworks, and also to take account of patterns of union organization and job regulation at the local level, and the ways unions and workforces have responded to (and at times even shaped) different flexibility initiatives by employers. By analysing different types of enterprise in Spain and the United Kingdom, this article seeks to illustrate the role and significance of these factors for the particular development of workforce flexibility in the two countries.     

The effects of workforce strategies on manufacturing operations

This paper tests the effects of three workforce strategies on a multistage, multiproduct manufacturing system under various operating conditions. These three strategies are those that are predominant in today's world economics. One type is a chase strategy, often used by firms that employ low skilled workers and faced with seasonal product demands, where workforce levels fluctuate according to increases and decreases in production requirements. A level-flexible strategy, commonly called the Toyota system, keeps the aggregate workforce at a constant size but by having flexibly trained workers it can allow transfers of workers between various departments and processes as production requirements dictate. The third major type is a level-inflexible strategy, such as that used on mass-assembly lines employed by American automobile manufacturers. Under this strategy, the number of workers remains constant in each department as well as at the aggregate level regardless of short term changes in the production requirements. The manufacturing system is envisioned as a sequential planning process with interrelated decisions made at the levels of aggregate planning, master production scheduling, and departmental planning. This process is modeled as a zero-one mixed integer program. The operating conditions under which the strategies are tested are the variability of demand, the level of service, and the degree of inventory investment. The strategies are statistically tested as to their effects on five criteria: average weekly workforce size, average quarterly inventory investment, average weekly overtime, total setups and the average weekly ratio of departmental load to capacity.Using four different products and an experimental manufacturing environment described within the paper, we tested for any statistical differences between the three strategies. We found that none of the strategies had significantly different workforce sizes. Also, the chase strategy had the smallest average quarterly inventory investment. This implies that the “Japanese” level-inflexible strategy does not have the smallest workforce or lowest inventory as claimed by some.We also tested the effects of the operating conditions on the workforce strategies. The level-flexible strategy was most insulated from the seasonality, inventory restrictions, and service level. Thus again the claims made for the level-inflexible strategy about being insulated from its environment were not substantiated. It was found that the seasonality of demand had the greatest impact on the three workforce strategies. Also, the level of service greatly affected the utilization of labor resources.The major overall conclusion is that the level-flexible strategy which is associated with some Japanese manufacturing firms does not achieve the claims that some of its adherents have made for it. It does not have the smallest workforce or the lowest inventory nor is it best insulated from its environment. Furthermore, the seasonality of demand and the level of service do effect this strategy.     

Insurgent Building: Emerging Spatial Politics in the Bedouin–State Conflict in Israel

In the conflict between Bedouin representatives and government authorities in the southern Israeli Negev, the term ‘insurgent building’ refers to the construction of buildings erected in the full expectation that they will be demolished by the Israeli police shortly thereafter. This article analyses how insurgent building is employed as a spatial practice by emerging political actors to claim contested Bedouin landownership. Importantly, insurgent building relies on the ability of media and advocacy organizations to mobilize behind the issue. Most of the relevant scholarship takes the interpretative categories advanced by these actors at face value. Following anthropological debates regarding objectification and categorization, I examine the context of a specific case of insurgent building. Emerging political actors who employ insurgent building often rely on predefined ethnic categories and clear‐cut people–state polarities. This case demonstrates the need for a more differentiated understanding of multilayered local dynamics than the one offered by mainstream linear interpretations. At a more abstract level, political actors contribute to the reproduction of the very categories against which they mobilize.     

Towards an understanding of the female expatriate experience in Europe

The increased participation of women in the workforce has been one of the major changes in the structuring of the labour force in recent years, and it is anticipated that this trend will continue. Despite growing numbers of women in senior domestic management roles, the participation rates of women in international management remains low across the globe. In Europe, international management has generally been a masculine preserve. Much of our knowledge of female expatriation comes from North America and is based on the experiences of female managers working for North American MNCs. This article builds on that base of understanding but highlights a growing stream of research into female expatriation in Europe, which remains largely “invisible” to specialists outside Europe. Given the paucity of empirical research in this area in general and the need for a more international understanding of the phenomena which can arise from examining different contexts, the article suggests that researchers outside Europe may find useful insights in this paper which pulls together and summarises what we know from the existing research on female expatriates in Europe and offers some avenues for future research.     

Strategic Decision Making for the Triple Bottom Line

Corporate social responsibility (CSR) has become a mandate for strategic managers and is often an important element of a differentiation strategy, but there is little research on how managers can make socially responsible decisions within the context of competitive strategy. In this study we explain how data envelopment analysis (DEA) results can be used to determine the trade‐offs inherent in managing the triple bottom line of profits, people and the planet. Once the trade‐offs are well understood, managers can implement sustainable competitive strategies that incorporate socially responsible decisions. Using public data from the electric power generation industry, we demonstrate how DEA can be utilized to determine the trade‐offs between efficiency, costs and pollution reduction, allowing managers to make and champion socially responsible decisions. We discuss the general applicability of our method for making strategic decisions incorporating the triple bottom line. Copyright © 2014 John Wiley & Sons, Ltd and ERP Environment     

San Francisco Through Bogotá’s Eyes: Leveraging Urban Policy Change through the Circulation of Media Objects

This article connects two emerging debates in urban studies—the need to pay more attention to the role of nonhuman actors in urban planning and the ways in which media objects affect urban politics and planning—by examining how a video on Bogotá’s car‐free Ciclovía program facilitated the adoption and implementation of a similar program in San Francisco. The analysis shows that media objects have the capacity to act as fulcrums in processes of leveraging urban policy change owing to their potential to alter urban governance structures. The article analyzes the digital storytelling and ‘eye‐opening’ practices through which the video enabled policy changes to be implemented in San Francisco, while also tracing the local and transnational actors, networks and agendas that were involved in the production and circulation of the video through digital archival research and multi‐sited fieldwork. In doing so, it shows the active role that media objects play in shaping urban policymaking processes and provides an example of a relational methodology for studying the digital materialities through which urban policy ideas increasingly circulate.     

CO2 Emissions and Financial Performance of Socially Responsible Firms: An Empirical Survey

A firm's financial performance is closely related to its environmental behavior. This result is valid especially in the case of socially responsible firms. In the present study a data econometric analysis is conducted based on a GARCH model for socially responsible and conventional firms. According to our findings, the performance of socially responsible firms is negatively related to an increase of global CO₂ emissions. The firms' costs for implementing environmental policies and the investors' attitude towards the aforementioned firms may account for our results. Copyright © 2012 John Wiley & Sons, Ltd and ERP Environment.     

The coalescence between synergies and conflicts of interest in a top consultancy firm: an analysis of the implications for consultants' attitudes and behaviours

The management of human resources represents a critical strategic function for consultancies. For such organisations, the HRM literature aligned to the resource‐based view prescribes practices that centre on strengthening the relationship between a consultancy firm and its staff. However, this insular framework fails to take adequate account of consultants' engagement with external actors, particularly clients. This article explores the interplay between the synergies and conflicts of interest generated by the relational environment in which consultants operate and the implications of these tensions for consultants' attitudes and behaviours in a leading international consultancy firm. The findings from this study advance our understanding of the factors that affect the management of these key human resources and contribute to growing critiques calling for the refinement of the resource‐based view.     

International entrepreneurship and the small business

The topic of ‘international entrepreneurship’ is becoming increasingly popular with researchers concerned with examining how international and entrepreneurial activities intersect when people in organizations engage in pro-active brokering and risk-taking behaviour in cross-border contexts. Some caution is needed in over-generalizing the meaning and significance of international entrepreneurship – especially in relation to small businesses. Not all entrepreneurial risk-taking, brokering and opportunity-seeking activities lead to internationalization (as the statistics on small business international activities indicate). This might suggest then that the only truly internationally entrepreneurial firms are those that are ‘born global’. However, their entrepreneurial activities are more ‘spatial’, concerned with what can be constructed again in relation to global markets rather than in relation to the local/regional context in which the business is located. For small firms that internationalize a few years after start-up (late starters), processes of international entrepreneurship are different. For ‘later starters’, international entrepreneurship is distinctive in that it is characterized by extending and modifying entrepreneurial understandings and practices that have been socially constructed in relation to the local and regional context in which the small firm is located.     

The Urban Unbound: London's Politics and the 2012 Olympic Games

Global events such as London's 2012 Olympic Games raise questions about the ways in which embedded political arrangements take their shape from relationships that stretch across and beyond urban boundaries. In this article, the urban politics that we wish to capture is not one that is merely located in the city, but rather one that has to constantly take into account the mediated demands folded (as it were) into the urban arena. In the first part of the article, the corporate politics of an Olympic‐related urban regeneration are outlined and then considered, first as a staged setting for interaction, a kind of placeless political engagement, and then as a more embedded spatial politics that takes into account the leverage of networked groups acting within and beyond the city. Following that, we explore the politics of regeneration when campaign groups and alternative coalitions of interest raise their own political demands by drawing on references outside of their immediate urban area and attempt to steer political dialogue in ways that extend the reach of urban politics. The urban politics at stake in this context, we argue, appears to work more through topology than a series of mapped connections; through actors registering their presence in ways that often dissolve the tension between inside and outside rather than define it in terms of separate political spaces.