消费者权益保护法的社会实施

消费者权益保护法(下称消法)的实施可分为公共实施、私人实施和社会实施三种方式.社会实施尽管主要作为一种辅助性、替补性维权机制而存在,但仍然是消法实施中的一股巨大力量.我国现行消法的实施机制具有私人实施主导的特色,公共实施的制度供给也较完善,但社会实施机制十分薄弱.实现社会实施的方式拓展与制度保障,需从完善消费者组织体系建设、丰富公益诉讼的模式、拓展社会实施机制的内容和健全企业信息披露体系等方面着手.     

论企业客户关系管理的实施

在激烈的市场竞争中,企业实施客户关系管理是提高企业核心竞争力的必然选择,本文从目前我国企业实施CRM的现状入手,找出实施过程中存在的问题,并指出企业实施CRM必须首选根据自身条件选择实施目标,然后再根据实施目标选择不同的途径进行实施,并着重讨论了不同类型的企业在实施客户关系管理过程中在信息技术方面应做的工作.     

浅议工程项目实施成功的决定性因素

一个工程项目实施成功影响的因素很多,起决定性作用的是:建设高绩效的团队是工程项目实施成功的关键,有效沟通是工程项目实施成功的最佳手段,细节是决定工程项目实施成功的保证,形象建设是决定工程项目实施成功的基础,总结分析是工程项目实施成功重要途径.     

制造业ERP项目实施全过程风险管理

在信息技术高速发展的今天,制造业企业管理具有的复杂性特点,使企业实施ERP系统面临诸多风险。文章就制造业ERP项目实施全过程执行风险管理,分别从实施前、实施中及实施后3个阶段探讨风险识别、风险驱动因素分析、风险管理策略,为企业实施ERP项目的风险管理提供参考依据,以帮助企业成功实施ERP项目。     

浅析物资供应管理系统的实施

物资供应管理系统的实施是ERP系统实施的重要组成部分。物资供应管理作为ERP(Enterprise Resource Planning,REP)系统中物流的最前端,实施工作很重要,它实施成功与否直接影响其它子系统的实施效果和整个系统的集成化。下面介绍如何有效实施ERP,并在ERP实施对策的基础上,结合实际情况总结物资供应管理系统的实施经验。     

现代物流企业客户关系管理

从客户关系管理实施对物流企业的作用,物流企业实施客户关系管理实施中存在的问题分析着手,探讨了物流企业实施客户关系管理的策略,为物流企业客户关系管理实施提供理论支持。     

浅议药店会员制创新营销策略研究

目的:为我国药店实施会员制营销提供参考。方法:分析药店实施会员制营销的优劣势,提出实施前的三点思考以及确定实施后的五大策略。结果与结论:药店实施会员制营销切记三思而后行。     

VMI策略在旭电库存管理中的应用

首先研究了成功实施VMI的条件,如VMI协议、实施双方的VMI流程及对接技术、实施VMI的信息技术基础、VMI HUB技术以及运行模式的选择。然后,进行了实施前对供应商的培训及VMI实施描述,最后阐述了实施VMI后对旭电库存管理带来的好处。     

知识管理的评估与制度化

虽然知识管理本质上是一种管理思想,但实施知识管理也是组织的一项投资,任何投资都要对其投人效果进行评估和测量。知识管理的评估在知识管理实施的整个过程中,在知识管理实施之前,需要对知识管理实施的风险及收益进行评估和测量,在知识管理每个实施阶段都要对该阶段的实施效果及未来工作进行评估,在知识管理工作实施完成之后,需要对最终的实施效果进行测量和评价,因此知识管理评估应该是一个贯穿知识管理实施始终的重要工作,以保证知识管理的顺利实施。     

关于培训实施过程管理的探索

何谓培训实施过程管理?首先应明确什么是培训实施。培训实施,是指培训实施部门接到培训信息后,对即将开展的培训工作做出系列安排,确保培训实施过程高效顺利完成;并及时完成由于该培训所形成的系列报表及相关信息统计汇总、反馈等系列工作。培训实施过程管理,就是对培训实施的系列工作过程进行有序、保质、高效的协调与组织。     

The Geography of Innovation in China and India

The BRICS countries in general, and China and India in particular, are now widely regarded as the areas of the world likely to challenge the economic leadership of the United States (US) and the European Union (EU). A large part of this challenge will come from rapid technological catch‐up by China and India. Yet, despite a recent rise in interest, there is limited knowledge about how and where innovation takes place in these two leading emerging countries and to what extent the Chinese and Indian territorial systems of innovation differ from those in the EU or the US. In this article we explore the geography of innovation in China and India, concentrating on understanding key territorial‐level innovation trends by country, region and technology field, using the US and the EU as benchmarks. We find significant contrasts between the geography of innovation in China and India and that of the US and the EU. First, the degree of concentration of innovative activities in both countries is extremely high. Levels of agglomeration of innovation in the coastal provinces of China, as well as in Delhi and the South of India, significantly exceed the levels of agglomeration found in the USA and the EU. Secondly, China has witnessed a more rapid increase in the degree of concentration of innovation than India. We posit that the differences in the geography of innovation between, on the one hand, China and India and, on the other hand, between these countries and the developed world are rooted in different institutional settings, different systems of innovation and different national innovation strategies.     

城市灾害风险与中国城市减灾战略

社会管理和公共服务是现代城市的两大基本职能.保障城市公共安全,实施防灾减灾是城市履行管理与服务职能的重要内容.首先,综述国际城市防灾减灾的合作和研究的主要进展;其次,基于城市生态经济系统特征,探讨城市灾害系统的结构功能和形成机制,分析中国城市灾害风险的特征;再次,提出中国城市防灾减灾体系的建设战略,包括:确立城市安全发...     

预算外资金管理中存在问题和对策建议

预算外资金是我国特有的财政概念,是在财政管理体制改革和发展过程中逐步形成的,在历史各个时期都为国家经济建设和社会事业发展起到重要作用。但由于受传统经济以及市场经济的共同影响,近几年来预算外资金管理中出现很多问题,并且有些问题已经发展到非常严重的程度,造成了政府财政财力的过度分散,政府公共分配秩序的混乱等。因此随着改革开放的不断深入,预算外资金的不断扩大,越应采取相应的措施,引导和强化预算外资金的管理,使之能为促进社会各项事业的发展和改善人民的生活起到积极的作用。     

Human resource management and industrial relations in multinational corporations in and from China: Challenges and new insights

The purpose of this article is to provide an overview on the state of research in the field in human resource management (HRM) issues in multinational corporations (MNCs) in and from China. We integrate previous studies from multiple disciplines to articulate the contextual importance of research on this topic, and suggest overarching themes to expand the field of research. HRM research in the intercultural, interinstitutional context of MNCs in and from China has the potential to provide contextualized insights for longstanding debates in the field such as HRM standardization versus localization and convergence versus divergence and contextual factors behind these patterns. To this end, we call for future research to center on the changing cultural, institutional, technological, and globalization context in understanding HRM and industrial relations issues in these MNCs. Practically, knowledge in this area can help global managers and top management teams in multinational organizations navigate various context complexity, foster more productive coordination and cooperation across borders, and gain legitimacy and MNCs in and from China additional competitive edge in the global marketplace.     

外商投资我国服务业:现状与建议

20世纪80年代以来,随着全球产业结构调整和国际分工的日益深化,服务业已取代制造业成为对外投资领域的主流。与此相适应,我国服务业吸收的外商直接投资也呈现快速增长的态势。但由于我国服务业发展滞后,服务体系不完善,法律法规不健全,一定程度上制约了我国对服务业外资的吸收和高效利用。文中对我国服务业在利用外商直接投资中出现的问题及其应对策略进行初步的探讨。     

我国现存城郊水环境管理改革探讨

随着我国社会经济的快速发展,城市对水的需求量增加,随之而来的水污染、浪费等问题的程度也在进一步加重,进而城郊地区也就面临着更严峻的水资源和水污染形势。针对这种现状,许多不同层面的学者对此进行了广泛研究。本文通过对城郊地区的水环境现状进行概括和探讨,讨论出现行管理体制和法律制度所存在的直接原因,提出了城郊地区水环境管理的改革方法。城郊地区是城市发展的最具有前景的区域,当下城郊地区水环境的现状十分不容乐观,所面临的水资源和水环境的问题更为普遍和严峻,城郊地区水环境所面临的复杂形势对加强城郊地区水环境管理、现行条列的改革提出了亟待解决的问题。     

Managing AIDS in Africa: HRM challenges in Tanzania

The impact of the AIDS epidemic in developing countries, and in Africa in particular, is now a matter of great concern to policy makers, managers, and academics on a global scale. The magnitude of the potentially disastrous effects of the disease has severe implications for management in organizations, and, in particular, for HRM. The AIDS epidemic is imposing, and will continue to impose, in the foreseeable future, a significant burden on the way people are managed. Little has been written on HRM in Africa, and the present literature on AIDS and HRM in Western societies is inappropriate and insufficient in relation to African organizations. Fifteen organizations in Tanzania took part in this study, which is probably the first of its kind, to produce a picture of current developments and approaches in managing people under the threat of AIDS.     

公共治理视角下城市固体废弃物系统化管理机制研究

基于公共治理的视角,从我国城市固体废弃物管理中的"遗留旧账"、治理意识、治理动力、技术水平、整体规制与管理等方面,详细解析了目前我国城市固体废弃物管理中的缺失和困境,并借鉴发达国家废弃物管理中形成的"完整的管理体系"、"管理过程一体化"等先进的经验,从法律、技术、管理层、企业、社会意识等诸多层面,构建我国城市固体废弃物系统化处理的管理范式,这对于改变我国现有的城市固体废弃物管理体制、促进城市循环经济的发展有着重要的意义。     

武汉建设物流中心枢纽城市的SWOT分析

武汉是华中地区的特大中心城市之一，同时也是我国东部和西部的联结点．是东部和西部物资进出的大通道，将武汉建成华中地区的物流中心枢纽城市，对实施西部大开发战略、发展中部地区经济具有重要意义。把武汉建设成为物流中心枢纽城市．在内部条件上优势与劣势同在．在外部环境上机会与威胁并存．论文采用SWOT分析方法对武汉建设物流中心枢纽城市的优势、劣势、机会和威胁等四方面进行分析并以此为基础提出若干对策建议。     

Employee reactions to voice and choice in the workplace: the influence of culture

The present study investigated the effect of culture on a much-prescribed management practice, that of employee participation in decision making. A survey was conducted among employees from two countries culturally distinct in the dimensions of power distance and individualism, namely Canada and the Philippines. Given eight decision-making scenarios that varied in terms of whether voice and/or choice was given to the employee and in terms of the importance of the outcomes, the respondents were asked about their perceptions of fairness of the procedures and outcomes, satisfaction with the procedures and outcomes, and preference for the decision-making procedures. Results show a highly significant country decision-making mode outcome importance interaction effect, but not in the directions expected. Overall, the Philippine sample registered more positive reactions to participation in decision making, although the Philippines' higher rank in power distance and lower rank in individualism than Canada seem to indicate otherwise. The results, together with a previous study conducted in high power distance-low individualism Mexico, forcefully suggest that employee participation in decision making may be successfully transferred.