Digital divide in a developing country

Enthusiasm for the benefits of the information revolution is boundless; it promises to provide economic opportunity, growth and democratic communication. Yet, these promises are fulfilled only to those with access and competence to use these new technologies. Stark international and national contrasts exist between those who have access to the information technologies and those who have not. Despite the increasing attention digital divide issues have received in the public arena, in the academic literature, there is no consensus regarding the appropriate policy to implement. This paper draws on the different policy trajectories recommended by the literature of telecommunications development and uses them as an analytical lens to examine the case of a developing country like Mexico. It explores the underpinnings of the digital divide in Mexico and provides the data that substantiates the concept. The argument in this paper is that the Social Capital concept is useful in the design and implementation of a universal access policy. From this standpoint, the focus of the debate moves beyond short-term supply considerations to dynamic issues such as technological adoption in an asset-based community development.     

Does the growth of mobile markets cause the demise of fixed networks? – Evidence from the European Union

The increasing usage of mobile communication and the declining demand for fixed line telephony in Europe make the analysis of substitutional effects between fixed and mobile networks a key aspect for future telecommunication regulation. Using a unique dataset which contains information on all 27 European Union members from 2003 to 2009, we analyze substitutability between fixed and mobile telecommunication services in Europe by applying dynamic panel data techniques. We find strong empirical evidence for substitution from fixed to cellular networks throughout Europe. In addition, the paper reveals resulting policy implications.     

Social protection 2.0: Exploring issues, evidence and debates in a globalizing world

This paper reviews the growing literature on social protection. While not new, the concept evolved remarkably in recent years. It is approached from a multitude of perspectives, and intersects with broader bodies of literature – particularly around public policy, pro-poor growth, rights, humanitarian strategies, and aid effectiveness – as well as feeding into specific programmatic issues (e.g. conditionality, targeting and transfer selection). This blend of challenges and approaches has often made debates elusive and polarized. The paper examines the evolution and definitions of social protection, and unbundles critical policy, institutional and implementation quandaries. Taken together, these considerations shape a set of context-specific models of social protection. The paper’s five core conclusions may help chart future directions for social protection research and practice.     

Public policy for fibre-to-the-home

Integrated broadband networks are very costly, but many US industry analysts believe their introduction to the residential sector should be a national policy goal. Unfortunately current policy towards fibre-to-the-home is inherently unstable, and pits public and private needs against one another. A choice must be made between a public infrastructure approach, in which social costs and benefits are given greatest weight, and a private market paradigm, where communications networks develop according to market forces. This article examines some of the implications of each approach.     

Effects of mobile networks and Covid-19 on mobile shopping sales in South Korea

Covid-19 has driven us abruptly to a new world of contactless society. It also compelled us to use online shopping, especially mobile shopping in South Korea, where the dominant mode of wireless communication was already 4G services when Covid-19 broke out. This paper examines the different roles of mobile networks and the Covid-19 pandemic in transforming mobile shopping submarkets in South Korea by estimating the long-term and short-term effects of these two factors on mobile shopping sales. We used a cointegration and an error correction model to estimate long-term and short-term effects separately. This paper finds that Covid-19 was a major short-term factor affecting sales in mobile shopping submarkets, while mobile network subscribers were a key long-term driving factor of mobile shopping sales growth.     

The U.S. National Broadband Map: Data limitations and implications

The 2011 release of the National Broadband Map (NBM) has generated significant interest from the telecommunications policy community. The NBM is a multiagency effort, including the National Telecommunications Administration (NTIA), the Federal Communications Commission (FCC), fifty U.S. states and five U.S. territories, to collect and disseminate information on broadband provision and quality of service for the United States. From a geographic perspective, the NBM represents a marked departure from previous broadband data efforts. Specifically, instead of disseminating FCC Form 477 data on providers at the ZIP code or Census tract level, the NBM reports provision information at the Census block level—the smallest geographic unit in which the Census bureau tabulates survey information. While this increased level of geographic data resolution is a welcome change, there are several notable limitations to these data that are important to consider when conducting spatial econometric analysis for public policy evaluation. With this in mind, the purpose of this paper is twofold. First, this paper explores the salient characteristics of Census block geographic base files, highlighting their strengths and weaknesses as summary units of spatial analysis. This also includes a brief discussion on how the NBM treats geographically large blocks and their use of road segments for aggregating provider data. Second, this paper examines the impacts of empty blocks (i.e. blocks that have no household information associated with them) for the spatial analysis of broadband. Finally, this paper provides a short overview of how these data limitations can impact public policy evaluation and provides a blueprint for improving the National Broadband Map.     

Social networks and a new venture's innovative capability: the role of trust within entrepreneurial teams

This paper examines the effects of social networks and trust on a new venture's innovative capability. The concept of social networks is studied as the configuration of internal and external social networks for entrepreneurial team members. This study collected information about 112 technology-based entrepreneurial teams from the 65 research-based incubators in Taiwan. The results indicate that both internal and external social networks have marginally positive impacts on a new venture's innovative capability, and trust within the entrepreneurial teams is found to be as important a moderator for the relationship between external social networks and innovative capability. Moreover, results reveal that a higher level of trust between entrepreneurial team members can reduce the external social networks spanning the boundaries of the new venture and therefore may cause a 'not invented here' syndrome which will reduce its innovative capability.     

Towards a New Standard Employment Relationship in Western Europe

This paper examines critically the concept of the standard employment relationship (SER), differentiating between form and substance. It explores the social functions served by the SER and its evolution in western Europe. Six major causes underpinning changes in the employment relationship are explored and the contours of a new more flexible SER developed. Two further social functions are added: equal access for men and women to the employment system, and increased internal flexibility in the workplace.     

The reluctant regulator: The Rural Utilities Service and American broadband policy

Drawing on the increasing body of literature on policy stakeholders and the ever-growing acknowledgement that communication policy is crafted by more than just parliamentarians and formal communication regulators this paper examines the role that another set of regulators plays in communication policy: agriculture regulators. Based on a study of the United States Department of Agriculture's Rural Utilities Service (RUS), this paper explores alternative agents of communication policy. More specifically, through document analysis we examine the way in which the Rural Utilities Service has shaped rural broadband policy in the United States over the last three decades. The implications for this research are wide, as it brings another policy actor into the policy making melee, and pushes communication policy scholars to consider the role that non-traditional communication regulators play in the communication policy making process.     

Seeing the full picture? Technologically enabled multi‐agency working in health and social care

The implementation of local e-government in England touched all public services and affected front-line workers across local authorities and partner agencies. Professional 'cultures' are invoked rhetorically as barriers to the translation of this policy into practice. We propose that the concept of 'street-level bureaucrats' offers a more nuanced and grounded framework to think about local responses to centrally driven change.     

Xiaolingtong versus 3G in China: Which will be the winner?

Xiaolingtong (XLT), a new type of mobile phone system based on PHS technology for wireless access of fixed-line telephone networks, has grown very rapidly in China. However, there are many doubts about the future of XLT once 3G (the third generation of mobile communication) is finally employed. This paper proposes a theoretical framework to assess and compare XLT and 3G from four perspectives: technology, market demand, business models and government policy. It concludes that XLT and 3G will coexist with existing 2G/2.5G mobile communication networks for a considerable period of time. With service collaboration and integration, the coexistence of both of these technologies can enhance China's mobile communication infrastructure and support the growth of mobile commerce.     

Texas 9-1-1: Emergency telecommunications and the genesis of surveillance infrastructure

Infrastructures of surveillance—everyday, taken-for-granted, institutionalized and technically mediated practices which identify, observe, and analyze individual actions—permeate society. These infrastructures mediate the production of social knowledge and action toward individuals. This article examines the genesis of one such infrastructure, namely the coordinated practices of identifying and locating mobile phone users during emergency (9-1-1) calls. Implementing this infrastructure has entailed creating and coordinating systems to locate wireless phones, to deliver the emergency calls to the appropriate service agency, and to deliver appropriate services to the emergency event. This implementation has occurred within historically specific regulatory, political, cultural, technological, and economic contexts and has specific implications for general surveillance practice. Focusing primarily on the state of Texas, this article examines the development of systems which store and deliver individuals’ geographic location. It argues that, despite privacy laws tightly restricting the use of information generated in the 9-1-1 process, and despite the special purpose to which the 9-1-1 system is dedicated, the wireless 9-1-1 initiative has created the infrastructure for a general purpose locational surveillance infrastructure capable both of surveilling broad patterns of activities and of responding to particular individuals. Moreover, the infrastructure is more available to police agencies and to well-established and well-funded corporate entities than to grass roots organizations. This trend is driven by the need to coordinate a national emergency response system within a fractured telecommunication industry, by the desire of marketers to understand and address their customers’ habits of mobility, and by an increasing willingness of police agencies to include widespread surveillance under the rubric of “emergency services.” Policy responses such as greater ability to opt out of the surveillance system, public oversight of emergency operations, and greater public access to the infrastructure itself might mitigate the most harmful potential social effects of this infrastructure, while distributing its benefits in a more democratic and egalitarian way.     

Providing incentives for private investment in municipal broadband networks: Evidence from the Netherlands

The paper examines the incentives provided by public–private partnerships (PPPs) to stimulate private market parties to participate in municipal fibre networks in the Netherlands. Although there has been a growing interest of Dutch municipalities in fibre technologies since the beginning of the 2000s, PPP models to implement these technologies developed rather slowly in response to changes in public policy, the legislative environment and experiences gained in early projects. In 2005, the viability of a cooperative PPP model called “Ons Net” Nuenen was tested in an experimental setting for the first time using government subsidies. In undertaking a techno-economic analysis of the PPP “Ons Net” in Nuenen, the paper examines its objectives, boundaries and viability. It shows that the experience of this PPP based on ubiquity, open fibre access and demand aggregation provided important incentives for companies to invest in (other) municipal fibre networks in the Netherlands. The paper concludes furthermore that mandating of open access will become a key task for (local) governments to foster competitive entry and to facilitate innovation in municipal fibre networks.     

Vision of future e-government via new e-government maturity model: Based on Korea's e-government practices

This paper analyze that the social paradigm shift caused by the new IT has brought the current highly-advanced information society following the industrial and information societies, and proposes a new e-government development model called as “E-Government Maturity Model based on Socio-political Development” that incorporates the level of social maturity based on e-democracy and the maturity level of civic society with statistic model. The new model classifies e-Government development into four stages: “Bureaucratic model”, “Information management model”, “Participatory model”, and “Governance model”. This paper also attempted to apply this model to e-government practices in Korea on the flow of time. E-government in Korea has mainly shown features of one distinct type at a time among four stages, as so far explained above. In this case, the former stage developed to the next level after going through the process of maturation in advancement of ICT and social maturity and political stability. This paper defined the ‘smart society’ as the highly-advanced information society from the Korean case study. Instead of literally interpreting the term ‘smart’, it should be comprehensively re-interpreted as a new academic term that reflects perspectives of social and technological changes, introducing new meanings. The definition and concept or the maturity level of the smart society shall be left for the future study suggestions. We have so far analyzed the characteristics of progressing toward the smart society based on Korea's cases of e-government development. The analysis, though started from certain cases of Korea, will be an applicable model to other countries as well, since Korea is in the leading group in terms of informatization. This paper is distinguished from the other studies because it is an analytical study on the non-technological factors of e-government development: especially focused on the political, socio-economic aspects of e-government. Despite the contribution mentioned above, this paper also has an academic limitation on the generalization of findings because of its a single case study on the Korea. So we will try to explain and analyze the other countries' cases with the research framework: E-Government Maturity Model based on Socio-political Development of this paper in the next studies. So, this model will be expected to be generally expandable and applicable to e-government cases of other countries.     

Forming a 5G strategy for developing countries: A note for policy makers

This paper aims to provide policy makers in low income and middle income countries with a pragmatic review of the critical issues in formulating effective strategies and planning to embrace the next generation of mobile cellular technology. In a context of industry lobbying of governments to promote 5G, the paper attempts to bring clarity to just what are the critical issues, specifically for an industrial policy to deal with this novel but complex technology. Planning for 5G is a series of complicated choices as there are issues at the levels of creating ecosystems to support it, unproven business models, with claims for applications which may not be financially viable, yet, plus confusion over choices of radio spectrum, and selection of equipment suppliers, even potential issues over public health, as well as the real level of industrial and consumer demand beyond the hype. The emphasis here is on the importance of making balanced strategic choices, by identifying the basic issues, in a ‘realpolitik’ fashion - including why embrace 5G at all. The paper develops its insights from lessons learnt in the introduction of the previous mobile generation, LTE, also from policy studies on small cells and on designing auctions for 5G networks, as well as various 5G-focused publications from governments, regulatory authorities, mobile industry associations and global suppliers over the past six years (2015–2020). It examines whether to regulate 5G deployment with a heavy or light-touch regime, also whether to focus on more than the traditional indicators, such as penetration and coverage, or on “transformational outcomes” (as the promotional literature terms them) for the private and public sectors.     

The limits to IPR standardization policies as evidenced by strategic patenting in UMTS

The impact of patents and patent royalties are a major concern of standards setting organizations. This study examines the patents filed in the standardization of UMTS, the third-generation mobile phone technology developed under sponsorship of the European Telecommunications Standards Institute (ETSI) and others, using a patent policy developed in response to issues faced in the earlier GSM (née Group Special Mobile) standardization. After contrasting firm strategies and policy effectiveness between the GSM and UMTS efforts, the paper reviews the potential impact of potential changes to the ETSI IPR (intellectual property rights) policy.     

Impact of deregulation on marketplace diversity in the USA

The current deregulatory mood sweeping Washington has changed the policy approach from one of government enforced diversity to one of marketplace-facilitated diversity. This is evidenced in the recent bills to revise the Communications Act of 1934, and the settlement of the AT&T antitrust suit. This article explores these public policy shifts as they relate to the information industries and suggests some impacts on the concept of diversity.     

Global political economy of technology standardization: A case of the Korean mobile telecommunications market

This paper examines empirical cases of standardization in the Korean mobile market as vehicles for approaching the broader political and institutional context of standardization in telecommunications. A consideration of Korean standardization in the mobile telecommunications market is particularly interesting because it reveals how the state's political interests influence standards decisions, which are primarily driven by market and technological changes in telecommunications. Judged from the social construction of technology perspective which sheds light not only on technology itself but also on political, social and economic interests that surround transformations in technology, this paper highlights power relations among the major actors that have made technology standards decisions in Korea regarding second (2G) and third-generation (3G) mobile telephony. The paper also attempts to show how the Korean government has dealt with the diverse interests of various market actors while pursuing its own policy agenda.     

The use of e-government services and the Internet: The role of socio-demographic,economic and geographical predictors

This article explores the use of e-government services from the perspective of digital divides. First, it aims to find out which socio-demographic, economic and geographical factors predict the use of e-government services. Second, the article aims to show whether these factors moderate the way in which the time spent on the Internet is associated with the use of e-government services. The article is based on survey data (N=612) collected in Finland in May–June 2011 and is analysed by using a logistic regression modelling. Results show that gender and income moderate the link between the Internet and e-government service use. The more that women use the Internet, the more they use the government's electronic services. However, among men, the use of e-services does not increase similarly with the use of the Internet. Regarding income indicators, results imply that e-service use increases with Internet use but only among the respondents with low income levels. Additionally, the article shows that education, children, income and the size of the place of residence have major effects on the use of the government's e-services. Lastly, the empirical results are briefly discussed in relation to the digital divide discussion and some policy implications are presented.     

Building social capital in networks

This paper explores the re-emerging concept of social capital in business networks. Spanning a multitude of disciplines and different contexts, the construct remains ill defined and its measurement imprecise, yet researchers in both the developed and transitional economies are increasingly finding it necessary to draw upon social capital as a means of explaining behavior within embedded social networks. We encourage and indeed implore researchers to continue to explore the construct and its impact on the performance of business networks.