Open process and open-source enterprise systems

Enterprise systems have become pervasive, especially at the high end of the market where SAP and Oracle service large organisations. There is a great deal of value in enterprise systems offered to all organisations, but many small and medium businesses (SMBs) cannot afford the excessive software costs of established ERP systems. There have been a number of alternative forms of enterprise systems developed, to include open-source software. Service-oriented architecture (SOA) allows vendors to efficiently adopt new processes within their products. Organisations (and open-source ERP systems) can use SOA in customising or improving their systems. Web 2.0 helps collaborative development of knowledge which can be invaluable in identifying better business processes. The Web 2.0 era makes innovative access to enterprise systems possible for many SMBs. This paper reviews the role of SOA and Web 2.0 in making ERP systems more open, and classifies open enterprise systems on the dimension of process. We propose that organisations should conduct knowledge development for business processes through Web 2.0 prior to implementing external to enterprise systems. Once better processes are developed, they can be implemented to improve enterprise systems.     

公共物流信息平台功能评价指标体系构建

建设公共物流信息平台是我国物流企业信息化的重要途路径。本文通过对公共物流信息平台功能指标体系的构建,为规范和指导公共物流信息平台的建设提供依据。     

公众综合防灾意识测评——以上海市为例

公众防灾意识的减灾效应是城市减灾的基础,是减少灾害损失的有效途径;公众综合防灾意识水平的测算是评价、衡量公众参与救灾、减灾程度与能力的基础。基于系统观念,建立了一套综合评估公民防灾意识水平指标体系,针对上海市民开展实证调查研究。抽样结果显示:上海市民综合防灾意识水平一般;对于城市灾害的关心程度较高,对居住区灾害危险性认识一般,应对突发灾害时,应急避难逃生能力较低;不同特征人群综合防灾意识水平存在差异,且空间分布不均匀。     

A resilience-based model for performance evaluation of information systems: the case of a gas company

Information systems (IS) are strongly influenced by changes in new technology and should react swiftly in response to external conditions. Resilience engineering is a new method that can enable these systems to absorb changes. In this study, a new framework is presented for performance evaluation of IS that includes DeLone and McLean’s factors of success in addition to resilience. Hence, this study is an attempt to evaluate the impact of resilience on IS by the proposed model in Iranian Gas Engineering and Development Company via the data obtained from questionnaires and Fuzzy Data Envelopment Analysis (FDEA) approach. First, FDEA model with α-cut = 0.05 was identified as the most suitable model to this application by performing all Banker, Charnes and Cooper and Charnes, Cooper and Rhodes models of and FDEA and selecting the appropriate model based on maximum mean efficiency. Then, the factors were ranked based on the results of sensitivity analysis, which showed resilience had a significantly higher impact on the proposed model relative to other factors. The results of this study were then verified by conducting the related ANOVA test. This is the first study that examines the impact of resilience on IS by statistical and mathematical approaches.     

Patient and Public Involvement in Healthcare Quality Improvement: How organizations can help patients and professionals to collaborate

Abstract

Citizens across the world are increasingly called upon to participate in healthcare improvement. It is often unclear how this can be made to work in practice. This 4-year ethnography of a UK healthcare improvement initiative showed that patients used elements of organizational culture as resources to help them collaborate with healthcare professionals. The four elements were: (1) organizational emphasis on non-hierarchical, multidisciplinary collaboration; (2) organizational staff ability to model desired behaviours of recognition and respect; (3) commitment to rapid action, including quick translation of research into practice; and (4) the constant data collection and reflection process facilitated by improvement methods.     

Supplier evaluation in the context of circular economy: A forward step for resilient business and environment concern

Resource depletion is a concern for the global economy; many think that available resources on the planet will not be able to cater to an ever-growing population. Thus, economies are trying to become circular, leaving behind the linear tradition linear approach. In the circular economy (CE), physical resources and energy are made to loop back into the supply chain (SC) for a more extended period. Proper selection of suppliers is an essential criterion towards proper execution of the CE principle in SC. In this research, we have constructed a framework for evaluating the supplier concerning the CE implementation. Further, this research identifies the criterion and sub-criterion, which are pertinent for evaluating the supplier in CE context. Fuzzy-based ‘Criteria Importance Through Inter-Criteria Correlation (CRITIC)’ method is justifiably applied to determine the aggregated weights of the criteria. Finally, ‘Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS)’ method is used to determine the suppliers' ranking in the Indian automobile industry. Six criteria and 24 sub-criteria are obtained as per recent literature and then inputs from experts. ‘Environment’ criterion came out as the most favourable criterion with a subjective weight of 0.230. The current research is one of the first such attempts to provide criteria for supplier selection in a CE environment. The developed framework would help organisations in implementing CE-based supplier selection. The identified criteria and sub-criteria would provide organisations with means to evaluate suppliers and help suppliers develop an effective and efficient CE based on the SC.     

A knowledge sharing framework for black,grey and white box supplier configurations in new product development

Managing supplier collaboration is increasingly cited as a key success factor in new product development (NPD) performance. Knowledge sharing between customer and supplier is a critical issue to manage collaboration but one which has only been partially investigated in the inter-organisational NPD context. This means that the specific characteristics of knowledge sharing according to the three classical supplier involvement configurations (black box: design is supplier driver, grey box: joint design and white box: design is customer driven) are still largely unknown. This research proposes to fill this gap by presenting a conceptual framework for knowledge sharing according to the supplier involvement configuration. Knowledge sharing integrates knowledge transfer, translation and transformation. A qualitative methodology based on cross-case comparisons of six projects in two companies is used. This research shows that the dynamics of knowledge sharing depend on each configuration. Thus, for black box projects, knowledge translation is a prerequisite for knowledge transfer. For grey box projects, knowledge transfer and translation are initiated simultaneously in a continuous loop. For white box projects, knowledge transfer is the key activity and potentially generates knowledge translation. The results suggest that managers should pay attention to translation activities which are critical for the success of co-development projects.     

基于F-AHP的中小企业生产车间安全评价模型研究

文章针对中小企业生产车间的安全现状,分析了企业生产车问生产事故原因,建立企业体制、人的因素、生产设备、作业环境、安全管理和企业安全文化等6大类和29个小类的安全评价指标体系.在层次分析法与模糊综合评价法等研究基础上,构建了企业生产车间的F-AHP评价模型,确定了各层次的权重集.并给出评价实例,且评价结果符合实际情况.实践表明,基于F-AHP的中小企业生产车间安全评价方法是可靠与实用的,对现今我国中小企业的安全评价具有一定指导意义.     

Evolving Purchasing and Supply Organizations: A contingency model for structural alternatives

Purchasing and Supply Management (PSM) is under significant pressure to find levers to further increase its contribution to corporate goals. In order to improve performance in line with expectations, Purchasing and Supply Organizations (PSOs) have to evolve continuously. To help address this challenge, a comprehensive contingency framework of PSO structures is presented. The framework is based on existing literature on PSO contingency factors as well as analysis of two case companies. The findings highlight the importance of taking a contingency perspective for understanding the PSO and combining a detailed view of macro-level structural dimensions with micro-level characteristics. These macro-level dimensions comprise category, business unit, geography and activity. The micro-level characteristics comprise centralization, formalization, specialization, participation and standardization. From a theoretical perspective, the contingency framework opens up insights that can be leveraged in future studies in the fields of hybrid PSOs, global sourcing organizations, and International Purchasing Offices (IPOs). From a practical standpoint, an assessment of external and internal contingencies and their relation to specific structural dimensions and characteristics provides the opportunity for more consciously evolving the PSO to continue to improve PSM's contribution.