基于社会责任的企业信誉资本生成机制

企业信誉是一种资本,能提升企业竞争力和经济业绩.本文基于社会责任讨论了企业信誉资本及其价值,企业社会责任与信誉资本关系,以及信誉资本的生成机制,包括内生机制和外生机制.内生机制是企业为信誉资本生成要主动承担社会责任,尤其处理好企业与利益相关者关系.外生机制是政府、投资者等外在机构选择信誉资本好的企业投资,迫使企业为提升信誉资本而承担社会责任.     

利益相关者影响企业社会责任的研究述评

近几年来,越来越多的国内外学者会基于利益相关者视角探讨企业社会责任影响因素问题。文章对利益相关者影响企业社会责任的相关文献展开述评和总结,进而对未来可能的研究方向和研究内容进行展望,以期为利益相关者在企业社会责任中具体作用的相关理论研究和实践提供参考和借鉴。     

利益相关者需求有助于企业开展社会责任战略吗？--一项三维交互研究

本文通过探讨利益相关者需求对企业社会责任战略的作用机制,分析管理者道德动机和道德滑坡对二者关系的调节效应,对企业实施社会责任战略的机理进行系统性论证。研究结果表明：利益相关者需求对企业社会责任战略具有正向的推动作用;道德动机和道德滑坡对利益相关者需求与企业社会责任战略的关系具有正向调节效应,道德滑坡的程度负向影响管理者道德动机对利益相关者需求与企业社会责任战略关系的正向调节作用。     

企业社会责任作用机制研究

从利益相关者视角出发,本文结合资源基础观等理论,研究了企业社会责任对企业的作用机制和过程,并构建了理论机制作用模型。该模型包含两个作用途径,一是企业对部分利益相关者实施的社会责任,直接对利益相关者的决策起作用,进而对企业产生作用;二是企业社会责任产生两类无形资产,这两类无形资产分别通过特定的作用机制对利益相关者产生作用,最终对企业产生影响。因此,企业社会责任产生的无形资产为企业提供了竞争优势的来源。     

多元化经营对企业社会责任影响的实证分析

从利益相关者理论出发,考察多元化经营对企业社会责任履行情况的影响,通过实证研究发现:多元化经营对利益相关者利益具有显著影响,多元化经营程度与利益相关者的整体利益显著负相关,多元化程度越高政府、员工等利益相关者的利益越低。多元化经营不仅降低了企业价值、损害了股东的利益,还损害了其他利益相关者的利益。     

企业社会责任与财务绩效的关系研究

市场经济条件下,企业损害利益相关者利益,不履行社会责任的例子数不胜数,当前越来越多的声音呼吁企业承担更多的社会责任。因而承担社会责任会对企业产生怎样的影响,怎么样产生影响,越来越受到社会各界的关注。本文首先站在利益相关者的角度,界定企业社会责任的指向对象和内容。其次.以经验证据研究了企业社会责任与财务绩效之间的关系。最后,对于企业如何正确处理社会责任和财务绩效的关系提出建议。     

基于结构方程模型的企业社会责任评价——以石化行业为例

在企业社会责任管理上,第一,要建立利益相关者管理体系,完善利益相关者沟通机制,及时准确地反馈利益相关者的需求,提高企业社会责任的管理水平。第二,建立企业社会责任均衡发展模式,在满足基本经济效益的前提下,实现社会责任和环境责任等全面提高,使多方利益相关者相互促进、相互协调,形成一个良性循环的系统结构。第三,完善企业社会责任披露机制,统一行业内部企业社会责任信息与标准,促进全行业更好地履行企业社会责任。     

盯住你的利益相关者

一个以自我为中心的企业是没有生存空间的,企业信誉与企业利益相关者之间是一种荣辱与共的关系,因此如果不考虑利益相关者的利益,最终的结果必然是损害股东利益。     

盯住你的利益相关者

一个以自我为中心的企业是没有生存空间的,企业信誉与企业利益相关者之间是一种荣辱与共的关系,因此如果不考虑利益相关者的利益,最终的结果必然是损害股东利益。     

企业社会责任:测定、策略及其影响

企业承担社会责任是社会进步和可持续发展的必然趋势。企业对于社会责任的选择和履行对劳动力市场、公共基础设施建设和消费者选择都有重要影响。企业承担社会责任意味着企业要从以前单纯追求自身利益最大化转变为在追求利益最大化的同时,兼顾到其利益相关者甚至社会的利益。要做到这点企业必须从两个方面出发:内部要给员工及其利益相关者创造和谐氛围;外部要对环境、公共事业、社会稳定担负相应责任。社会责任对企业并不仅仅是负担,也会给企业带来诸多益处。     

The Impact of Corporate Social Responsibility Disclosure on Corporate Reputation: A Non-professional Stakeholder Perspective

This paper examines the impact of corporate social responsibility (CSR) disclosure on corporate reputation as perceived by non-professional stakeholders. Proponents of CSR disclosure argue that CSR disclosure can be considered as a tool for reputation management. We empirically investigate this claim using a reputation index which tracks the general public’s perceptions of corporate reputation over time. In our analysis, we focus on disclosure in stand-alone CSR reports and control for CSR performance. We find that, in contrast to the common belief, stand-alone CSR reports do not influence corporate reputation among non-professional stakeholders. However, we are able to document that stand-alone CSR reports influence corporate reputation among professional stakeholders. We also provide some evidence that transparent CSR disclosure on corporate websites can influence corporate reputation among non-professional stakeholders.     

Corporate Reputation Through Strategic Corporate Social Responsibility: Insights From Service Industry Companies

Corporate social responsibility (CSR) has gained global awareness in recent years. The proponents of CSR state that a good corporate reputation may be beneficial to an organization. This research paper reviews the theoretical basis of CSR, and by adopting a qualitative methodology examines the characteristics of CSR strategies and CSR communication tactics of eight companies in Cyprus market through personal in-depth interviews. Results reveal that CSR has a positive impact on the company's employees, the environment, stakeholders and the general public, and highlight that CSR is an important ingredient for the success of the organizations in the Cyprus market.     

大股东侵占、公司声誉与公司绩效——基于中国上市公司的经验证据

外部大股东一方面具有减少管理者机会主义行为的积极效果,另一方面又会利用控制权侵占小股东和其他利益相关者的利益影响公司绩效;约束大股东行为、保护中小投资者利益成为公司治理的核心问题。在诸多约束大股东侵占的机制中,公司声誉机制被认为是约束大股东利益侵占的有效机制。本文采用2004年1261家上市公司为研究对象,对大股东侵占度和公司声誉制约机制对上市公司绩效的影响进行了实证分析,结果表明,大股东侵占度对公司绩效的影响不显著,公司声誉对公司绩效产生了显著的正面效应。此外,我们还发现法律环境对公司绩效产生积极影响。     

Corporate Reputation and Philanthropy: An Empirical Analysis

This paper analyzes the determinants of corporate reputation within a sample of large UK companies drawn from a diverse range of industries. We pay particular attention to the role that philanthropic expenditures and policies may play in shaping the perceptions of companies among their stakeholders. Our findings highlight that companies which make higher levels of philanthropic expenditures have better reputations and that this effect varies significantly across industries. Given that reputational indices tend to reflect the financial performance of organizations above other factors (Fryxell, G. E. and J. Wang: 1994, Journal of Management 20, 1–14) and that elements of the literature emphasise that discretionary aspects of social responsibility, including corporate donations, may not be in the financial interests of organizations (e.g. Friedman, M.: 1970, “The Social Responsibility of Business is to Increase its Profits”, New York Times Magazine, September 13), this is a significant finding. It suggests that philanthropic expenditures may play a significant role in stakeholder management and may, in particular, lead to stakeholders holding more positive impressions of philanthropic corporations.     

Corporate Identity of a Socially Responsible University – A Case from the Turkish Higher Education Sector

Facing increased competition, universities are driven to project a positive image to their internal and external stakeholders. Therefore some of these institutions have begun to develop and implement corporate identity programs as part of their corporate strategies. This study describes a Turkish higher education institution’s social responsibility initiatives. Along with this example, the study also analyzes a specific case using concepts from the Corporate Identity and Corporate Social Responsibility literature. The motives leading the university to manage its corporate identity, the social responsibility initiatives in the local and national communities, and the possible benefits of these initiatives for the parties involved are all identified. The major finding is that philanthropy is one of the main elements of Istanbul Bilgi University’s corporate identity program and that the university has altruistic motives for its social responsibility initiatives. M.G. Serap Atakan is an assistant professor at the Department of Business Administration of Istanbul Bilgi University, Turkey. She is teaching and conducting researches on business ethics, corporate social responsibility and retailing. She has a co-authored article published in the Journal of Business Ethics. Tutku Eker is a doctorate student at the Department of Management of Bogazici University, Istanbul, Turkey. Her research interests include business ethics, corporate social responsibility and branding. She is also a teaching assistant at the Department of Business Administration of Istanbul Bilgi University.     

社会责任:企业永续经营的基石

本文认为,企业的社会责任是企业对社会符合道德的行为,主要包括对消费者的责任,对社会的利益和发展的责任,对自然环境及社会生态平衡的责任,对企业员工的责任。企业要长远发展,必须要有核心价值观,必须讲道德,必须承担社会责任。承担社会责任不仅有利于社会大众,更有利于企业自身,它可以提升企业的社会形象和声誉,提高企业经营效益,建立员工和顾客持续稳固的忠诚,从而使企业获得长期繁荣和持续发展。     

Corporate Social Responsibility and Resource-Based Perspectives

Firms engage in corporate social responsibility (CSR) because they consider that some kind of competitive advantage accrues to them. We contend that resource-based perspectives (RBP) are useful to understand why firms engage in CSR activities and disclosure. From a resource-based perspective CSR is seen as providing internal or external benefits, or both. Investments in socially responsible activities may have internal benefits by helping a firm to develop new resources and capabilities which are related namely to know-how and corporate culture. In effect, investing in social responsibility activities and disclosure has important consequences on the creation or depletion of fundamental intangible resources, namely those associated with employees. The external benefits of CSR are related to its effect on corporate reputation. Corporate reputation can be understood as a fundamental intangible resource which can be created or depleted as a consequence of the decisions to engage or not in social responsibility activities and disclosure. Firms with good social responsibility reputation may improve relations with external actors. They may also attract better employees or increase current employees’ motivation, morale, commitment and loyalty to the firm. This article contributes to the understanding of why CSR may be seen as having strategic value for firms and how RBP can be used in such endeavour. Manuel Castelo Branco is Invited Lecturer of Accounting at the Faculty of Economics, University of Porto. He is a Ph.D. candidate at the School of Economics and Management, University of Minho. His research has been published in journals such as the Social Responsibility Journal and Corporate Communications: An International Journal. Lúcia Lima Rodrigues, Ph.D is Associate Professor at the School of Economics and Management, University of Minho. She is the Head of the Department of Management and the Director of the Master in Accounting and Management. She is the Editor of the Portuguese Journal of Accounting and Management, Editor for Europe of the international journal Accounting History. She is referee in several Portuguese and International journals. Her research has been published in several major international journals in Accounting such as The Accounting Historians Journal, Accounting Education: An International Journal, Critical Perspectives on Accounting and Accounting Forum.     

社会责任活动、社会责任沟通与企业价值

企业履行适当的社会责任是大势所趋,但目前理论与实务界对社会责任经济后果的认识存在困惑,难以指导企业的社会责任实践。企业社会责任对企业价值的影响因不同社会责任类型的收益、成本特征而异,并且社会责任价值实现受制于社会责任沟通的影响,企业应该在整体战略规划的视野里树立社会责任管理理念,对企业社会责任进行事前决策和实时的过程管理。     

Corporate Social Responsibility: Views from the Frontline

This paper offers an evaluation of corporate policy and practice in respect of corporate social responsibility (CSR) deriving from an analysis of qualitative data, obtained during semi-structured interviews with the representatives of 16 companies from a variety of UK sectors including retail, mining, financial services and mobile telephony. The findings of the empirical survey are presented in five sections that trace chronologically the process of CSR policy development. The first identifies the meaning attributed to CSR by the respondent companies followed in the second section by the factors that are driving them to implement the CSR agenda. The third examines the use of the language of CSR and the concept’s role as either a substantive concept or simple label. The fourth identifies the criteria used for determining CSR policies and the objectives underlying them. The fifth and final section offers an analysis of the respondents’ predictions as to the future development of CSR. On the basis of the findings of the survey, this paper argues that, despite genuine attempts on the part of those responsible for CSR policy development to address stakeholder concerns, the context within which CSR has been implemented hinders its potential to offer stakeholders sufficient information by which to evaluate corporate performance in respect of CSR and the ability of CSR to operate as a meaningful and systematic constraint on corporate behaviour. Lisa Whitehouse is a Senior Lecturer in the Law School at the University of Hull. She has published in the areas of the English law of mortgage, the UK railway infrastructure and corporate social responsibility. She received her Ph.D. in Law from the University of Hull.     

仆从领导文化与企业声誉管理

本文将Grahame企业声誉的理论模型运用于仆从领导文化与企业声誉管理内在关系的研究。通过对仆从领导的“齿轮传动模型”的阐释,本文分析了仆从领导文化与企业声誉管理相关的四个特征,即领导知名度、员工参与度、顾客满意度与社区和谐度,揭示了企业文化作用于企业声誉管理的“光环效应”。