75后：试以真诚待之

新生代员工理解的家长跟老一代理解的家长完全不同,传统的＂父为子纲＂早已无立足之地,这种情况下领导应该扮演兄长的角色,传统的＂立威＂开始被＂立魅＂所取代。     

Implementing the third way

This article examines the transfer of NPM strategies by comparing Service Charter initiatives in the United Kingdom, United States and Australia. These three countries, together with Canada and New Zealand,are partofwhathas beendescribedas the ‘core’ new public management (NPM) policy community (Common 1998). Service Charters are an NPM strategy intended to change the culture of public service delivery to focus on the needs of the users, identified as ‘clients’ or ‘customers’. The objectives are to make service providers more responsive to users by guaranteeing specific standards for service delivery, providing a substitute for competition and a benchmark for measuring service quality. The first section examines the historical and political context of the development of the Citizen's Charter and Service First programmes in the UK, customer service plans in the USA and Government Service Charters in Australia. The second section explores the similarities and differences between these charter initiatives based on analysis of public documents. There is evidence of convergence at the ideological level as managerial values underpin the service charter frameworks in all three jurisdictions (Walsh 1994; Pollitt 1995; Kettl 1997). Despite drawing from a similar toolkit influenced by private sector techniques, significant differences between the country contextshaveresultedindivergent strategies. Timing in the three countries examined suggests that national politics rather than global policy convergence is more significant in explaining the development of service charters. This case study provides evidence of policy transfer rather than policy convergence (Common 1998). The final section considers the limitations of the customer service model. Monitoring quality iscentral to theprogrammes in all three countries. Performance monitoring is essentially a quantitative methodology that requires criteria and indicators for measuring the quality of service delivery and programme outcomes. Two problems are considered. The first is the difficulty of specifying and measuring service quality. The second is that quality indicators derived from services marketing and management research do not take into account the characteristics of public services.     

Leading to Learn

“You don't see to draw, you draw to see.” And then Fred said, “It's just the same for leadership, you don't learn to lead, you lead to learn.” The arts can teach us to stay with our senses and not know and in that way to provide a balance to the dominance of the analytic approaches to our organizational worlds. There is an old saying that you can only manage what you can measure. The arts can help us to work with what we cannot measure and the way to do that is by leading to learn. The current article explores the qualitatively different way in which the arts teach us to apprehend the world and how that is central to leadership.     

宝马领跑节能豪车

“2010年底前,宝马将引入50台纯电动MINI E进行实路测试,将来我们会把全线电动汽车带进中国。”4月22日．在北京车展开幕的前一天,宝马集团董事长雷瑟夫首次发布了宝马在中国的电动汽车战略.     

走在中国重卡发展的潮头--访中国重型汽车集团有限公司高级经济师米英峰

50年前，济南汽车制造厂诞生在齐鲁大地，它就是中国重型汽车集团有限公司的前身。50年来，中国重汽共生产各种汽车45万台。中国重汽集团改革重组5年来产销重型汽车近14万台。现在，中国重汽已拥有9大系列产品，涵盖了重型、准重型和中型卡车，1200多个车型为国内外用户提供了丰富的选择。     

领导科学课程教学改革研究

为了适应部队人才模式的转型,本文明确了领导科学课程教学改革的目标指向,阐述了课程教学改革的思路,对课程教学内容改革和教学方法改革进行了深入研究,对网络课程建设改革的功能模块进行了分析。领导科学课程教学改革对于培养和锻炼学员第一任职岗位必需的领导管理能力具有重要作用。     

党政领导干部领导科学发展能力研究

本文对如何提升领导干部发展能力的意义、途径与方法进行一定程度的探讨分析,从而为领导干部发展能力的提升提供一定的帮助。     

企业家的领导艺术：—北京医药股份有限公司总经理陈济生访谈录

企业家应该具备这素质、那素质,人们议论得已经不少了.然而,领导艺术这个素质,却没有引起人们足够的重视.最近,记者采访了陈济生之后,越发感觉到领导艺术对于一个成功企业家来说,实在是太重要了.     

领舞大佛山—佛山合富辉煌竞争密码解读

合富的成功，在其优质的品牌形象，在其良好的管控模式，在其优秀的团队行销，也在其对未知市场的充分把握和对大佛山发展前景的信心。     

Leading with metaphoric intelligence

This paper argues that metaphoric intelligence plays a major role in successful leadership. We are embarking on the understanding of metaphoric intelligence by reporting partial research surrounding successful metaphors that can potentially account for metaphoric intelligence. We analyzed recent ideas on the effective use of metaphors by leaders of countries, providing the reader with a useful, convenient base for investigation on the general role of metaphor in leadership, and the role of metaphoric intelligence as manifested in speeches for special purposes in particular. Only the first step in the direction of providing a comprehension of metaphoric intelligence for leadership, this paper opens a number of interesting avenues of future research. In particular, this study calls for more empirical research, especially research focusing on how metaphoric intelligence foster leadership's role in organization.     

财信物业:筑梦路上,且思且行

<正>未曾哭过长夜的人不足以语人生,同样,在重庆财信物业管理有限公司的发展历程中,也正是在经过一段低谷期后,才用自己的亲身经历总结出更具自身特色的发展理念与服务模式。成立之初的财信物业只是地产公司下属的一个小部门,公司定位不清晰,发展过程中又处处受限,用了4年才完成了部门向公司化的运作。至于公司下一步发     

Leading in the chaos of the 21st century

In the transition from a Newtonian paradigm of control and equilibrium to one of chaos and disequilibrium, organizations have substantially changed their structures (e.g., moving to diverse project‐based teams, advancing knowledge management, and building innovative cultures), but they have only minimally changed their leadership styles and practices. This paper describes a model of leadership proposed by Ron Heifetz that optimizes the characteristics of the 21st century in which the leader's role is to disturb equilibrium, differentiate between technical and adaptive challenges, and engage the followers in solving the organization's problems. This model is contrasted with other leadership models to validate its usefulness in the face of chaos, ambiguity, and rapid change. The commitment of the leader to holding steady in the face of predictably strong resistance and the dangers to the leader in using this model are discussed.     

沥青混凝土路面水损坏探讨

文章依据高速公路的路面结构设计原则,针对高速公路路面结构设计中为提高行车安全、增加摩擦系数而采用半开级配沥青混凝土路面面层的思路,结合实际情况,分析沥青混凝土路面水损坏的作用原理和特点,简要介绍了防止水损坏的经验和方法。     

绿色产业才是未来的出路

只有有危机的企业,没有有危机的市场。危机已见底。其实国内经济没有特别大的下滑,只是出现了较大的波动,目前处于回暖阶段,从房地产及很多企业的快速增长便能看出。国际市场目前要应对贸易保护,有些行业受影响比较严重。