The uncompromising leader

Managing the tension between performance and people is at the heart of the CEO's job. But CEOs under fierce pressure from capital markets often focus solely on the shareholder, which can lead to employee disenchantment. Others put so much stock in their firms' heritage that they don't notice as their organizations slide into complacency. Some leaders, though, manage to avoid those traps and create high-commitment, high-performance (HCHP) companies. The authors' in-depth research of HCHP CEOs reveals several shared traits: These CEOs earn the trust of their organizations through their openness to the unvarnished truth. They are deeply engaged with their people, and their exchanges are direct and personal. They mobilize employees around a focused agenda, concentrating on only one or two initiatives. And they work to build collective leadership capabilities. These leaders also forge an emotionally resonant shared purpose across their companies. That consists of a three-part promise: The company will help employees build a better world and deliver performance they can be proud of, and will provide an environment in which they can grow. HCHP CEOs approach finding a firm's moral and strategic center in a competitive market as a calling, not an engineering problem. They drive their firms to be strongly market focused while at the same time reinforcing their firms' core values. They are committed to short-term performance while also investing in long-term leadership and organizational capabilities. By refusing to compromise on any of these terms, they build great companies.     

The wise leader

In an era of increasing discontinuity, wise leadership has nearly vanished. Many leaders find it difficult to reinvent their corporations rapidly enough to cope with new technologies, demographic shifts, and consumption trends. They can't develop truly global organizations that operate effortlessly across borders. And they find it tough to ensure that their people adhere to values and ethics. The authors assert that leaders must acquire practical wisdom, or what Aristotle called phronesis: experiential knowledge that enables people to make ethically sound judgments. Wise leaders demonstrate six abilities: (i) They make decisions on the basis of what is good for the organization and for society. (2) They quickly grasp the essence of a situation and fathom the nature and meaning of people, things, and events. (3) They provide contexts in which executives and employees can interact to create new meaning. (4) They employ metaphors and stories to convert their experience into tacit knowledge that others can use. (5) They exert political power to bring people together and spur them to act. (6) They use apprenticeship and mentoring to cultivate practical wisdom in orders.     

The failure-tolerant leader

"The fastest way to succeed," IBM's Thomas Watson, Sr., once said, "is to double your failure rate." In recent years, more and more executives have embraced Watson's point of view, coming to understand what innovators have always known: Failure is a prerequisite to invention. But while companies may grasp the value of making mistakes at the level of corporate practices, they have a harder time accepting the idea at the personal level. People are afraid to fail, and corporate culture reinforces that fear. In this article, psychologist and former Harvard Business School professor Richard Farson and coauthor Ralph Keyes discuss how companies can reduce the fear of miscues. What's crucial is the presence of failure-tolerant leaders--executives who, through their words and actions, help employees overcome their anxieties about making mistakes and, in the process, create a culture of intelligent risk-taking that leads to sustained innovation. Such leaders don't just accept productive failure, they promote it. Drawing from their research in business, politics, sports, and science, the authors identify common practices among failure-tolerant leaders. These leaders break down the social and bureaucratic barriers that separate them from their followers. They engage at a personal level with the people they lead. They avoid giving either praise or criticism, preferring to take a nonjudgmental, analytical posture as they interact with staff. They openly admit their own mistakes rather than trying to cover them up or shifting the blame. And they try to root out the destructive competitiveness built into most organizations. Above all else, failure-tolerant leaders push people to see beyond traditional definitions of success and failure. They know that as long as a person views failure as the opposite of success, rather than its complement, he or she will never be able to take the risks necessary for innovation.     

The work of the leader

Lieutenant General William G. Pagonis led the 40,000 men and women who ran the theater logistics in the Persian Gulf War during its three phases of operation: Desert Shield (buildup), Desert Storm (ground war), and Desert Farewell (redeployment). By military standards, it was a challenging assignment. By the conventions of any nonmilitary complex organization, it was unheard of. In the Persian Gulf, Pagonis's challenges included feeding, clothing, sheltering, and arming over 550,000 people. All of this in an hostile, desert region with a Muslim community distrustful of the "infidels" sent there to protect them. The lessons of leadership gleaned through Pagonis's experiences in the Gulf cross military boundaries--they apply equally to general management and leadership development in the private, civilian sector. To gain a clear sense of the overall organization in an area the size of the Southwest Asian theater, Pagonis deputized proxies, dubbed "Ghostbusters," to be his eyes and ears throughout the desert. His goal was to build a leadership-supporting environment, combining centralized control with decentralized execution. Pagonis believes vision is defined by the leader, but the subordinates define the objectives that move the organization toward the desired outcome. The roots of leadership, Pagonis claims, are expertise and empathy. A leader's work is not only to apply these traits but also to cultivate them--both on a personal and organizational level. True leaders create organizations that themselves cultivate leadership. This can only be achieved through rigorous and systematic organizational development.     

The seven ages of the leader

Leaders go through many transitions in their careers. Each brings new crises and challenges--from taking over a damaged organization to having to fire somebody to passing the baton to the next generation. These moments can be wrenching--and can threaten your confidence--but they're also predictable. Knowing what to expect can help you get through and perhaps emerge stronger. In this engaging article, Warren G. Bennis, professor and founding chairman of the University of Southern California's Leadership Institute, reflects on leadership, recounting his own experiences as a young lieutenant in the infantry in World War II, as the new president of a university, and as the mentor to a unique nursing student. Bennis also describes the experiences of other leaders he has known throughout his career. Drawing on more than 50 years of academic research and business expertise--and borrowing from Shakespeare's seven ages of man--Bennis says the leader's life unfolds in seven stages. "The infant executive" seeks to recruit a mentor for guidance. "The schoolboy" must learn how to do the job in public, subjected to unsettling scrutiny of every word and act. "The lover with a woeful ballad" struggles with the tsunami of problems every organization presents. "The bearded soldier" must be willing--even eager--to hire people better than he is, because he knows that talented underlings can help him shine. "The general" must become adept at not simply allowing people to speak the truth but at actually being able to hear what they are saying. "The statesman" is hard at work preparing to pass on wisdom in the interests of the organization. And, finally, "the sage" embraces the role of mentor to young executives.     

卓越团队需要卓越的明星领导

韦尔奇之于GE、郭士纳之于IBM、柳传志之于联想、张瑞敏之于海尔……这些明星领导对国际和国内顶尖企业的作用是显而易见的。对内．起到统一企业价值观．引领企业战略发展走向．推动企业变革等巨大作用；对外．以个人的明星效应强化着企业品牌。特别是在企业需要巨大变革的关键时期．更是起着决定性的作用。没有郭士纳的强力推行．IBM向服务型企业的转变会异常艰难，也许会就此走向衰败；没有韦尔奇的大刀阔斧．甚至独断专行．GE如大象般臃肿的机构难以变得如此轻灵。     

In praise of the incomplete leader

Today's top executives are expected to do everything right, from coming up with solutions to unfathomably complex problems to having the charisma and prescience to rally stakeholders around a perfect vision of the future. But no one leader can be all things to all people. It's time to end the myth of the complete leader, say the authors. Those at the top must come to understand their weaknesses as well as their strengths. Only by embracing the ways in which they are incomplete can leaders fill in the gaps in their knowledge with others' skills.The incomplete leader has the confidence and humility to recognize unique talents and perspectives throughout the organization--and to let those qualities shine. The authors' work studying leadership over the past six years has led them to develop a framework of distributed leadership. Within that model, leadership consists of four capabilities: sensemaking, relating, "visioning," and inventing. Sensemaking involves understanding and mapping the context in which a company and its people operate. A leader skilled in this area can quickly identify the complexities of a given situation and explain them to others. The second capability, relating, means being able to build trusting relationships with others through inquiring (listening with intention), advocating (explaining one's own point of view), and connecting (establishing a network of allies who can help a leader accomplish his or her goals). Visioning, the third capability, means coming up with a compelling image of the future. It is a collaborative process that articulates what the members of an organization want to create. Finally, inventing involves developing new ways to bring that vision to life. Rarely will a single person be skilled in all four areas. That's why it's critical that leaders find others who can offset their limitations and complement their strengths. Those who don't will not only bear the burden of leadership alone but will find themselves at the helm of an unbalanced ship.     

What your leader expects of you

The success of an executive team depends heavily on the relationships the boss has with his or her direct reports. Yet the leadership literature has had little to say about what is expected in those relationships-on either side. Larry Bossidy, formerly the chairman and CEO of Honeywell, and before that of AlliedSignal, shares what he calls "the CEO compact," detailing the behaviors a leader should look for in subordinates and what they should be able to expect in return. A CEO's best people, he says, know when a situation calls for them to get involved. They generate ideas-remembering that some of the best ones may sound crazy at first. They are willing to collaborate, putting the long-term good of the company above short-term goals of their divisions. They step up to lead initiatives, even if the outcome is uncertain. They develop leaders among their people, especially through direct involvement in performance appraisals. They stay current on world events and anticipate how those events may affect the company and its competition. They drive their own growth by exposing themselves to new people and ideas and by accepting demanding assignments. And they sustain these behaviors in bad times as well as good. On the other side of the compact, the boss should provide clarity of direction; set goals and objectives; give frequent, specific, and immediate feedback; be decisive and timely; demonstrate honesty and candor; and offer an equitable compensation plan. Executives who aren't lucky enough to have such a boss can create a compact with their own subordinates, Bossidy says, and demonstrate by example. The result will be to improve team and company performance and accelerate individual growth.     

Creativity and the role of the leader

In today's innovation-driven economy, understanding how to generate great ideas has become an urgent managerial priority. Suddenly, the spotlight has turned on the academics who've studied creativity for decades. How relevant is their research to the practical challenges leaders face? To connect theory and practice, Harvard Business School professors Amabile and Khaire convened a two-day colloquium of leading creativity scholars and executives from companies such as Google, IDEO, Novartis, Intuit, and E Ink. In this article, the authors present highlights of the research presented and the discussion of its implications. At the event, a new leadership agenda began to take shape, one rooted in the awareness that you can't manage creativity--you can only manage for creativity. A number of themes emerged: The leader's job is not to be the source of ideas but to encourage and champion ideas. Leaders must tap the imagination of employees at all ranks and ask inspiring questions. They also need to help their organizations incorporate diverse perspectives, which spur creative insights, and facilitate creative collaboration by, for instance, harnessing new technologies. The participants shared tactics for enabling discoveries, as well as thoughts on how to bring process to bear on creativity without straitjacketing it. They pointed out that process management isn't appropriate in all stages of creative work; leaders should apply it thoughtfully and manage the handoff from idea generators to commercializers deftly. The discussion also examined the need to clear paths through bureaucracy, weed out weak ideas, and maximize the organization's learning from failure. Though points of view varied, the theories and frameworks explored advance the understanding of creativity in business and offer executives a playbook for increasing innovation.     

中关村：低碳产业的弄潮儿

中关村已覆盖低碳经济主要领域2009年经济危机,将＂低碳经济＂推向了无可取代的重要位置。然而,短期内大力发展低碳技术无疑是目前中国向低碳经济转型中面临的最大挑战。此时,中关村积极利用自身优势,大力推进低碳技术创新,继续保持和提升科技应用能力和核心竞争力。一场自上而下的“低碳模式”探索于中关村正在进行时。     

科林能源:太阳能发电产业技术升级的引领者

打破瓶颈,开启清洁能源新篇章 近年来,面临资源枯竭危机,开发利用太阳能和可再生能源已成为各国制定可持续发展战略的重要内容,欧盟、日本和美国已把2030年以后能源供应安全重点放在了太阳能等可再生能源方面,从能源供应安全和清洁利用的角度出发,太阳能的商业化开发及利用已成为不可阻挡的发展趋势.预计到2020年,太阳能发电将占世界电力供应的10%以上,市场容量在5~7.5万亿美元,2050年将达到20%以上.     

What every leader needs to know about followers

Countless studies, workshops, and books have focused on leaders--the charismatic ones, the retiring ones, even the crooked ones. Virtually no literature exists about followers, however, and the little that can be found tends to depict subordinates as an amorphous group or explain their behavior in the context of leaders' development. Some works even fail to sufficiently distinguish among varying types of followers--barely registering the fact that those who tag along mindlessly are a breed apart from those who are deeply devoted and consciously, actively involved. These distinctions have critical implications for the way leaders should lead and managers should manage, according to Kellerman, a professor at Harvard's Kennedy School of Government. Additionally, today's followers are influenced by a range of cultural and technological changes that have affected what they want and how they view and communicate with their ostensible leaders. In this article, Kellerman explores the evolving dynamic between leaders and subordinates and offers a typology that managers can use to determine and appreciate how their followers are different from one another. Using the level of engagement with a leader or group as a defining factor, the author segments followers into five types: Isolates are completely detached; they passively support the status quo with their inaction. Bystanders are free riders who are somewhat detached, depending on their self-interests. Participants are engaged enough to invest some of their own time and money to make an impact. Activists are very much engaged, heavily invested in people and process, and eager to demonstrate their support or opposition. And diehards are so engaged they're willing to go down with the ship--or throw the captain overboard.     

大连:人才争夺硝烟先至

自从加入WTO后,大连成为首批对外资银行开放的城市之一.这对于一个就业人口中外贸、金融及其相关行业的人员占比相当高的城市而言,外资银行的进入将带来怎样的影响自不待言,但大连对此的反应看上去却相当平静.从前华俄道胜银行和横滨正金银行老楼所在的大广场(现在的中山广场)如今仍然是这个城市的心脏地带,绕中山广场走一圈,撞到眼帘里最多的仍然是银行的气派门脸.这些门脸背后仍然是一副气定神闲的景象.     

Relationships between leader behaviors and audit team performance

This study considers the nature and importance of leadership in the audit process. The relationships between audit team performance and leader behaviors, which are practised by in-charge auditors to supervise staff assistants, are examined in a field experiment. The results identify a number of leader behaviors which relate, either directly or through some intermediary factors, to audit team performance. For example, high performing audit teams tended to be supervised by in-charge auditors who allowed staff innovation, were considerate to the staff's personal needs, administered frequent positive reinforcement, relied heavily on time budgets, assigned a small number of tasks per staff member and administered negative reinforcement infrequently. These and other results appear to have implications for practicing auditors as well as future research in the area.     

Determinants of leader behavior in an audit environment

Although leader or supervisory behaviors are generally thought to have a significant effect on subordinate performance, motivation and job satisfaction, the variables which affect an auditor's approach to supervision have not been investigated. In this paper we examine two categories of variables (situational variables and leader-person variables) which determine an auditor's use of key leader behavior. The determinants of leader behavior are examined in the context of an audit team composed of an accountant in charge (leader) and one or more staff assistants (subordinate). The results of our empirical tests provide some evidence that leader behavior is related to three variables: (1) the match between the accountant in charge's perception of the complexity of the task assigned to the staff assistant and the staff assistant's job experience, (2) the staff assistant's intolerance of ambiguity and (3) the accountant in charge's personality dominance.     

中关村:科技金融创新的领航舰

改革开放以来,中关村科技园区管理委员会(以下简称"中关村管委会")服务国家战略,勇于探索、锐意进取,在探索体制机制改革、推动科技创新和高技术产业化方面发挥了重要的引领和示范作用。经过多年的发展,中关村国家自主创新示范区(以下简称"中关村示范区")已成为初具国际影响力的科教创新资源密集区、中国最具特色和活力的创新中心、中国高技术产业发展的引领区。2009年3月,国务院做出建设中关村国家自主创新示范区的批复,要把中关村建设成为具有全球影响力的科技创新中心,继续发挥其在推进创新型国家建设、探索中国特色自主创新道路中的示范作用。2011年1月,国务院批复同意了《中关村国家自主创新示范区发展规划纲要(2011～2020年)》,进一步明确了中关村示范区今后10年的战略定位和发展思路,同时指出,要集聚整合核心创新要素,将中关村示范区建设成为国家科技金融创新中心。近年来,中关村示范区在促进金融和科技融合、利用多种金融手段缓解企业融资难方面进行了卓有成效的探索和实践,为在全国范围内推广科技与金融的结合积累了丰富的示范经验,成为打造科技金融创新中心的领路者     

The benefit of being a local leader: Evidence from firm-specific stock price crash risk

This paper investigates whether being a local leader affects a firm's stock price crash risk. We find that local leadership, in terms of being a relatively large firm in a surrounding locality, decreases a firm's stock price crash risk. The results are robust to both an instrumental variable and a difference-in-differences regression approach. We also document that the impact on crash risk depends on the extent to which local communities are likely to be monitoring local firms through their stock market participation rates, the information environment surrounding these firms, and the level of industry competition. Overall, our results highlight a novel benefit of being a local leader, as it is associated with a higher level of local monitoring which renders the firm less prone to crash risk.     

Be a better leader, have a richer life

Work fills most executives' lives to the brim, leaving insufficient time for their families, their communities, and themselves. But Wharton professor Friedman suggests that, rather than view the problem as a set of trade-offs, executives use their leadership talents to benefit all four domains at once. The idea is to design experiments--small, short-term adjustments to their daily routines--that incorporate and mutually benefit the various aspects of their lives. If an experiment works out, everyone wins--employer, employee, family, and community; if it doesn't, it simply becomes a low-cost learning opportunity. Over time, the combination of small gains and lessons learned can lead to larger-scale transformation. The "Total Leadership" process involves identifying what's important to you, identifying what's important to everyone in your life, using those insights to creatively explore possibilities for experiments, and then selecting and implementing a few at a time. Drawing on decades of experience, Friedman has distilled nine categories of experiments that offer a manageable, systematic approach to the daunting task of conceiving projects with four-way benefits. In one such experiment, an executive might raise money for a charity her company sponsors by running a marathon with her son, thus simultaneously gaining greater visibility at work, spending more time with her family, giving back to the community, and improving her health. To move toward the goal of becoming a CEO, another executive might join the board of a nonprofit agency in his neighborhood together with his wife. Friedman suspects that there are far more opportunities for simultaneous benefits than people realize. They are there for the taking. You just have to know how to look for them and then find the support and courage to pursue them.