Activity Segmentation of the International Heritage Tourism Market to Taiwan

The heritage tourism market has developed from being regarded as a small niche segment to a mainstream market of considerable size. In Taiwan, diversified heritage resources hold considerable appeal to the international tourism market. Little research has been completed on international heritage tourists to Taiwan, so this study utilized Taiwan as a case study and examined international tourists to the destination. It first employed cluster analysis based on activity participation to segment the market and test for the existence of “heritage tourists”. Three groups of international tourists to Taiwan were identified and they were labelled as “heritage”, “shopping” and “non-specialists”. The heritage group had a high participation rate in visiting heritage relics (90.6%). The study also profiled tourists according to the reasons they travelled to Taiwan and socio-demographic variables. The heritage tourists and other activity participation groups were compared to reveal the major motivational and socio-demographic differences involved. The findings showed that “international heritage tourists to Taiwan” were a group of visitors with relatively younger ages, middle levels of income and higher educational levels. The study defined heritage tourists who indicated visiting heritage sites as part of their reason for visiting Taiwan as “motivated heritage visitors”. Other heritage tourists who participated in heritage activities, but did not list heritage tourism as a reason for visiting Taiwan, were defined as “heritage site visitors”. Finally, the study profiled the two groups of heritage tourists and compared them, with significant differences being found in ages and nationalities.     

Cultural and non-cultural tourism: Evidence from Italian experience

Cultural tourism is recognized as one of the main resources used to counteract seasonality in tourist destinations, being by its very nature non-seasonal. Moreover, according to the generally accepted stereotype, cultural tourists tend to be ageing and therefore more likely to travel also during the off-peak season than younger tourists. Our data show that international cultural tourism has increased in Italy during the last 15 years, but this increase has not contributed to reducing seasonality. We have conducted a statistical analysis of the data in an attempt to explore the possible reasons behind such an unexpected finding. By comparing foreign cultural and non-cultural tourists through several socio-economic-demographic variables, our results highlight the fact that a “new (and younger) cultural tourism” is emerging in Italy. Consequently, promoting cultural tourism is just one component for effectively counteracting seasonality. Nevertheless, promotion should also focus on the dual concept of “cultural tourism/ageing tourists”.     

Tourist development and host–guest interaction: An economic exchange theory

Theoretical research on the impacts of tourism has a discernible bias towards residents’ perceptions. To understand the evolution and dynamics of tourism, residents’ perceptions have to be analyzed as part of an exchange process involving both residents and tourists. A conceptual framework of host–guest relations is required. This paper presents an economic model that builds on evidence that tourism involves the meeting of two populations. Their interactions and experiences influence their attitudes and opinions. This causes structural changes in individual preferences that affect residents’ perceptions of tourism and tourists’ willingness to pay. To interpret this process we use the Edgeworth Box, representing the “exchange” in terms of “resource-space” against income.     

Residents' Perceptions Toward the “Chinese Tourists' Wave” in Hong Kong: An Exploratory Study

Mainland China experienced an extraordinary progress in its economy in the past two decades which directly stimulates more outbound travels. Considering the geographical proximity and political ties between Hong Kong and Mainland China, the share of inbound tourists to Hong Kong has been, and will continuously be, largely occupied by Mainland Chinese tourists on an uprising basis. The phenomenon of the “Chinese tourists' wave”, operationalizing as the influx of tourists from Mainland China, has brought tremendous change on Hong Kong's tourism industry, economy and local community. It is, thus, of necessity to understand the perceptions and response toward this phenomenon from local residents' perspective as they are the stakeholders of local tourism. Drawing on the findings from three focus group interviews with 18 Hong Kong residents, three conventional dimensions, namely “Economic”, “Social-cultural” and “Environmental” were identified and discussed to demonstrate the local residents' perceptions toward the impact of “Chinese tourists' wave” phenomenon. Generally, residents tend to recognize the positive economic impacts as well as negative social–cultural and environmental impacts generated from this tourism phenomenon. The recommendations suggested in this study also serve as a reference for tourism authorities concerned to redress the existing problems.     

Shopping experiences: International tourists in Beijing's Silk Market

This study examines international tourists' experiences in Beijing's Silk Market, one of the China's most well-known tourist markets. Tourists' spontaneous reviews on TripAdvisor were analyzed through Leximancer, a computer-assisted qualitative data analysis software. The study confirms that markets can be major tourism attractions and can provide important experiences for international tourists. Most international tourists were impressed with their Silk Market trip. The dominant narratives of their experiences were the “price” of the items they “bought”, the “fun” of “bargaining”, and the “fake” quality of the products. Further analyses show that different satisfaction groups used somewhat different narratives to represent their shopping experiences and that male international tourists enjoyed the Silk Market experiences more than their female counterparts.     

Tourists and severe weather – An exploration of the role of ‘Locus of Responsibility’ in protective behaviour decisions

Severe weather events can impact negatively on tourism and put tourists at risk. To reduce vulnerability, tourists should be aware of and be prepared for possible severe weather. Seeking risk information, a type of protective action behaviour, is an important way to reduce vulnerability. This paper presents the results of a study that investigated the role of Locus of Responsibility (LoR) for protection behaviour for severe weather, by linking it with Information Seeking and related intra-personal antecedents. LoR has previously been found to impact protective action decisions, but not within the context of severe weather and tourism. Our survey research among tourists in New Zealand provided evidence for three Loci of Responsibility; “Internal”, “Shared” and “External”. Significant differences between these groups were found for Information Seeking antecedents, though not for Information Seeking. Next, significant differences were found for weather information preferences, both source and content. Findings and implications for tourism and safety management in New Zealand are discussed.     

The Sustainable Tourism Development in Hong Kong: An Analysis of Hong Kong Residents’ Attitude Towards Mainland Chinese Tourist

This study examines the local residents’ attitudes towards the Mainland Chinese tourists visiting Hong Kong and identifies both the extrinsic and intrinsic factors influencing these attitudes. Results showed that Hong Kong residents perceive Mainland Chinese tourists very positively due to their important role in Hong Kong’s economic development. However, it is undeniable that their negative and dissatisfactory attitudes are also very apparent. Based on the findings, Hong Kong residents can be defined as “ambivalent supporters,” and the negative impact of this attitude on tourism development in Hong Kong is becoming very influential. In the long run, how to change local residents from “ambivalent supporters to “ardent supporters” needs to be addressed in order to ensure the healthy development of Hong Kong inbound tourism.     

Investigating the motivation–experience relationship in a dark tourism space: A case study of the Beichuan earthquake relics,China

This study identifies implications of dark tourism and describes how tourists and destinations, which are principal collateral cores, define what constitutes “dark” travel. The study also examines the dimensions of dark tourism motivation and experience and finds that the former partly affects the latter. The exploratory factor analysis and confirmatory factor analysis aimed to examine why tourists approach and engage with disaster sites and how such experiences may affect tourists motivation and emotional reaction. It is the first paper that applies structural equation modelling to dark tourism research. We focus on the causal relationships between dimensions of motivation and experience, and the relationship that the emotional reactions effect on tourist experiences. We find that the curious visitors are likely to engage cognitively by learning about the incident or related issues and tourists' emotional reaction to the “dark” space influence more heavily emotional tourist experiences than cognitive experiences do.     

Opportunity or threat? Finnish hunters’ attitudes to hunting tourism

This article examines elements of the social sustainability of hunting tourism development by scrutinising Finnish hunters’ opinions on three possible scenarios related to hunting tourism: the threat of an exclusion of local hunters, the threat of rising rents of hunting land and the threat to Finnish hunting customs and practice due to increasing numbers of foreign hunting tourists. Hunters’ positions on these three issues are mapped and the determinants of their attitudes are analysed using unique national survey data on Finnish hunters and their attitudes (N= 1193). The results show a clear ambivalence to hunting tourism among hunters. While a majority of hunters tend to view hunting tourism as a threat, a large minority relate to it more positively. These attitudinal patterns can be explained only partly by socioeconomic factors, whereas factors pertaining to hunting experience and hunting profile play a somewhat more prominent role in understanding the legitimacy that hunting tourism enjoys in the eyes of hunters in Finland. Age, rural residence and participation in wildlife management are also found important for some issues. The ambiguities revealed could pose major problems for social sustainability and hunting tourism management and development.     

The ubiquitous tourist brochure explorations in its intended and unintended use

The format and content of tourist attraction brochures are examined. Emphasis is on their function in encouraging tourists to establish authentic “traveler-like” personal contact with the local people and area. The Old Order Amish community in Lancaster County, Pennsylvania, is the setting studied. Findings indicate that brochures advertising staged tourist attractions implicity encourage tourists to move away from contact with the indigenous population and culture. Attractions are presented as convenient, efficient, and authentic means of “sampling” the region. Questions are raised about the probable consequences for a local area and its people, should large numbers of tourists choose to seek our direct and “authentic” contact with the indigenous community. It may be the staged attractions, while often the object of intellectual critique, protect the community from the pressures of mass tourism.     

Changes in tourist personal values: impact of experiencing tourism products and services

This study examines how tourist personal value networks are constructed, and examines whether the structure of such networks differs if experience or consumption of tourism products or services influences the importance of these personal values. Through laddering and implication matrix, the abstraction score of each value can be computed and its position within the value structure identified for constructing a personal values network. By comparing the structure of the personal values network before and after traveling experience, the researchers found that tourists may hold identical values but assign them different degrees of importance, changing the value network structure. Thus, marketers targeting before-the-trip tourists should emphasize that their products or services meet tourist desires for “imaginative” and “an exciting life” and can help tourists achieve a feeling of “freedom.” If marketers targeting tourists who have just come back from a trip, they should emphasize the “cheerful” feelings of the trip and project an image of “happiness” and “freedom” to attract tourists and satisfy their desire for “inner harmony.” This finding not only provides marketers with information regarding tourist cognitions, but also helps marketers to effectively formulate marketing strategies.     

游客感知与政府宣传:资源相似型旅游目的地形象维度对比研究——以云南西双版纳州和德宏州为例

旅游形象研究对资源相似型旅游目的地发展具有现实意义。在已有研究基础上将政府宣传形象纳入资源相似型旅游目的地旅游形象研究范畴,并选取资源禀赋高度近似的西双版纳州和德宏州为案例,实现游客感知与政府宣传旅游形象对比,选择两地游客网络游记与政府宣传网络文本为研究样本,运用内容分析法和IPA模型对两地游客感知与政府宣传旅游形象进行对比研究。研究结果表明:旅游吸引物形象维度在资源相似型目的地旅游形象中具有“非敏感性”;资源相似型旅游目的地游客感知与政府宣传旅游形象呈现出“差异—趋同”特征;资源相似型旅游目的地在“认同—错位”和“差异—趋同”效应的叠加作用下,具有各自的优势旅游形象维度。     

Tourists and researcher identities: critical considerations of collisions,collaborations and confluences in Svalbard

ABSTRACT

Svalbard is an “edge-of-the-world” hot spot for environmental change, political discourse, tourism and scientific research in the Anthropocene. Drawing on ethnographic and qualitative research, I use this context to critically explore the identity-categories of “researcher” and “tourist”. Through the lens of political ecology, I draw out the uneven power relations of knowledge production that are attached to these labels and their consequences for ongoing efforts for managing sustainable tourism. By considering the experiences of tourists, researchers and “scientific tourists”, both practically and from an embodied experiential perspective, I challenge the distinctions typically made between these roles. I bring to light several common aspects, goals and experiences these practices share. In doing so, I aim to disrupt the existing hierarchies of knowledge that champion an impersonal, rational scientific approach and call for a more varied array of knowledge and practices to be taken into account when considering the future ecologies of Svalbard and the broader Arctic region.     

Community and cosmopolitanism in the new Ubud

Ubud has, since the 1930s, represented a distinctive model of tourism in Bali—based on “traditional culture” but also engagement of foreigners with the local community in which the line between “tourists who stay longer” and an expatriate community has been blurred. From the 1970s tourist and expatriate numbers increased steadily and since 2010 numbers have exploded and new kinds of tourists and expatriates and new relationships with local culture and community have developed. Ubud is no longer a village-with-tourists but a diversifying international town. This article documents this “new Ubud” and argues that the categories of tourism studies are inadequate for making sense of it, suggesting instead cosmopolitanism as a potentially more useful tool for understanding this transformation.     

Tourist Motives and Destination Competitiveness: A Gap Analysis Perspective

This study explores the use of gap analysis in examining the demand-side and supply-side perceptions of international tourists’ motives for visiting Botswana, along with Botswana’s competitiveness as a tourist destination. Statistically significant negative gaps between tourists and tourism providers’ perceptions mean that further understanding of tourists by providers is necessary to enhance the destination’s competitiveness. The analysis of findings was based on 14 “pull” motivations adapted from Kozak (2002) and 104 destination competitiveness measures, some of which were adapted from Omerzel (2006). Factor analysis, reliability analysis, and a series of independent t-tests were used to analyze the data. Study results indicate that tourists visit Botswana mainly for pleasure seeking rather than culture. The study further reveals that Botswana’s competitiveness as a destination is average. Furthermore, the study found statistically significant differences between tourists and tourism providers on all of the “push” factors and nine of the 15 destination competitiveness factors. In order for Botswana to be globally competitive, there is need for further improvement with a view to match international tourists’ expectations. Particular attention should be directed at improving the way the destination is managed. Further developments should be made on created resources, safety, demand conditions, historical and cultural heritage resources, organized excursions, and cleanliness.     

Place branding performances in tourist local food shops

This article adopts a performative approach to analysing encounters between tourists, retailers, objects, architectures, detailing the communication devices inherent in bringing “to life” a thematic selection of a place’s multiple identities to promote tourism. It draws on integrated interpretations of performative approaches, illustrating them relative to the place branding enacted at local food & wine shops to address tourists visiting Verucchio, Italy. The study contributes to the literature on tourism by proposing the concept of performative place branding, enabling a more creative, hybrid, and open-ended consideration of the relationship between tourist places and place branding. This contrasts with the “top-down” logic employed in previous studies and policies for promoting tourist destinations.     

Marginal paradises: Bungalow tourism on the islands of Southern Thailand

In a longitudinal comparative study, some current issues concerning the nature, penetration, and impact of youth tourism on two beaches on two differentially developed islands in southern Thailand are examined. The beaches are “marginal paradises”—touristic paradises marginal to both the life plan of the tourists and the ecology and economy of the native society. Contrary to a widespread idea, vacationing youth tourists seek mainly “recreational” experiences, resembling those sought by most mass tourists, and show marked narcissistic tendencies. They have few relations among themselves or with the natives. Superficial native friendliness covers up a deeper resentment of the foreigners; while nude bathing causes inter-cultural misunderstanding, animosity finds expression in tourist- oriented crime. Though tourism development is of the small scale “craft” type, its benefits for the surrounding native villages are few, especially on the more developed island, where urban businessmen control the beach. The study lends some support to the multi-lineal model of touristic development, with the two beaches mainfesting differential development dynamics     

Factors Influencing Chinese Students’ Behavior in Promoting Australia as a Destination for Chinese Outbound Travel

The importance of Chinese students in Australia has been largely neglected in the tourism development and place branding of Australia. This study explores the factors that influence Chinese students’ word-of-mouth behaviors, as well as other behaviors influencing Australia as a tourism destination. Following a literature review, a taxonomy of word-of-mouth behaviours is proposed in terms of the way information is communicated. “Place attachment to Australia”, “place attachment to China”, and “place satisfaction in Australia”, are proposed as the key factors that influence such behaviors. Using structural equation modelling, the authors find that “place attachment to Australia” and “satisfaction” with Australia are positively related to different behavior outcomes including Chinese students’ word-of-mouth, intentions to recommend Australia as a tourism destination, and willingness to help Chinese tourists to create satisfying experiences in Australia. Based on these findings, the theoretical and practical implications are discussed.     

The Collective Effect of National Culture and Tourist Culture on Tourist Behavior

Cross-cultural understanding in tourism is a well-researched area, but in spite of great amount of time and money spent on cross-cultural training programs, this study suggests miscommunication continues to exist, caused by differences between expected and actual host or guest behavior. A gap, therefore, appears to exist between theory and practice. This article argues that much of this gap can be attributed to international tourists behaving in a manner that diverges from their expected cultural norms when they travel. They join a temporary “tourist culture” that sanctions, and indeed, encourages alternate behavior. Tourist behavior, therefore, represents a combination of national and “tourist” cultures. This proposition is tested by comparing the expected and actual behavior of Korean tourists visiting Australia. The study found that both tourists and frontline hotel staff noted that tourists behaved in a less restrained manner than expected. These findings have significant implications for cross-cultural training.     

Lucky 13: conservation implications of broadening “Big 5” flagship species recognition in East Africa

Sustainable tourism experiences seek to inspire tourists to perform behaviors that enhance the environment on site and at home. In sustainable wildlife tourism, flagship species are used as icons to attract attention for conservation initiatives. Parks and protected areas also rely on flagship species to attract visitation. Expected tourist responses from the use of flagship species include raising concern and stimulating pro-conservation behaviors. However, flagship-based ecotourism has been criticized for not delivering expected conservation benefits for species of interest or biodiversity, and having negative impacts for wildlife on site. Using interactional theory as a framework, this study investigated the potential of the African “Big 5”, and eight other commonly observed African species, to stimulate an emotional connection and intention to perform species and biodiversity oriented conservation behaviors. Data were obtained from 416 tourists at Kilimanjaro Airport and analyzed with structural equation modeling. Tourists reported a connection to all 13 species, and this connection was strongly predictive of species and biodiversity oriented behavioral intentions. No differences were observed between the traditional “Big 5” and additional species. Results suggest that species beyond the “Big 5” may be effective flagship species for African parks and protected areas and the associated tourism industry.