The impact of women's empowerment on sustainable tourism development: Mediating role of tourism involvement

Women's empowerment has been prioritised in the Kingdom of Saudi Arabia (KSA) recently, in line with the Saudi Vision 2030; albeit, women are still underrepresented in tourism industry. However, if robust women's empowerment is consolidated into planning and implementation processes, tourism can act as a vehicle for encouraging gender parity. This study examines the direct impact of women's empowerment (psychologically, politically, and socially) on sustainable tourism development (STD) and the indirect impact through tourism involvement. A total of 1000 women involved in the tourism industry in KSA filled out self-administrated questionnaires, analyzed using SPSS™ and Structural Equation Modeling (SEM) with AMOS. The results suggest that tourism involvement partially mediates the relationship between psychological and political empowerment and STD. Nonetheless, it fully mediates the relationship between social empowerment and STD. Several implications of the results for both policy-makers, tourism planners and tourism scholars are discussed.     

Visitor Books and Guest-generated Discourses of Hospitality: The Case of the Hanok

This study analyzes visitor book entries as cultural repositories of guest-generated hospitality discourses to understand how guests articulate/narrativize hospitality. Inquiry into visitor book entries offers insight into ways in which tourists render people and place intelligible. Utilizing textual analysis, this study examines discursive entries contained within visitor books displayed at a traditional South Korean hanok guesthouse/commercial home. The findings indicate that tourists' entries could be classified into three emergent categories: Structural Esthetics, Emotions/Affective State, and Inter-personal Engagement. Guests' entries indicated that there was an appreciation for the display of traditional architecture, which facilitated sentiments of relaxation, contentment, tranquility, and homeliness. The hanok is thus regarded as a therapeutic landscape in which positive emotions are nurtured. Guests' entries also showcased evidence of genuine and personalized exchanges with hosts. This study points to the need for further theorizations on the role of indigenous knowledge in informing the performance and reception of hospitality.     

Performance analysis of the Gulf hotel industry: A Malmquist index with bias correction

This study uses the Malmquist index with bias correction to analyze the performance of hotel chains from the UAE, Saudi Arabia and Oman. We show that Saudi Arabia hotel chains have the highest productivity growth, followed by the UAE and Omani hotel chains. A further decomposition of productivity indicates that a small number of hotel chains experienced an increase in revenues for lower occupancy rate, while most other hotel chains experienced an increase in occupancy rate for lower revenues. Related market discussions of the results are provided.     

The Implementation of Saudization in the Hotel Industry

Saudi Arabia's localization policy, “Saudization,” aims to decrease reliance on expatriate workers, but it has been more successful in the public sector than in the private sector. This study explores the issues involved in effectively implementing the policy in the hotel industry in Saudi Arabia, specifically four- and five-star hotels. Tourism professionals, HR professionals, and hotel managers were interviewed and hotel managers and employees surveyed. The research specifies criteria for the effective implementation of Saudization and identifies the issues involved in implementing this policy in four- and five-star hotels. It makes recommendations, which could assist in implementing the policy effectively in the hotel industry.     

Lithuanian genocide heritage as discursive formation

This paper presents a synthesis of Foucault’s Archaeology of Knowledge and the concept of discursive formation to critique museums and sites of memory as spaces in which competing discourses of cultural identity emerge. The research context is the troublesome place of genocide and victimhood in discourses of occupation in Lithuanian museums and sites of memory. Analysis suggests that these exhibitions produce a rarefied field of knowledge around the ideas and concepts that they reveal, and, as discursive tourism texts, they play a role in maintaining the cultural identity of Lithuania. The contribution offers a novel, post-structuralist framework for understanding exhibitions as sites of discourse production, since it is the first study to deploy the ideas from Archaeology of Knowledge into an analysis of specific heritage sites.     

Mediating urban transition through rural tourism

This study examines China’s urban–rural transition in the process of development and change. Regarding tourism as a discourse of difference, it focuses on a rural ethnic community, Jiabang, in Southwest China. It aims to highlight the role of tourism in providing a stimulus for the creation of a local group identity that subverts wider discourses of rural areas. With the goal of understanding how toured places are imagined, presented and consumed, this study utilises mixed data sources collected from tourism promotional materials and ethnographic fieldwork. The findings suggest that the forces behind the touristic place creation and consumption are both integral to and the result of the changing attitudes and perceptions of people and places in contemporary China.     

Intern newcomers’ global self-esteem,overall job satisfaction,and choice intention: Person-organization fit as a mediator

This study examines an integrative mediation model, in which person-organization fit (PO fit) mediates the effects of global self-esteem (GSE) on choice intention (CI) and overall job satisfaction (OJS), respectively. Intern newcomers who just finalized their placement in hospitality and tourism organizations responded to self-completed questionnaires. They were 336 senior undergraduates from two institutes of higher learning in China's Hainan Island. Structural equation modeling results indicated that PO fit mediates the relationship between GSE and CI fully, and between GSE and OJS partially. The study's findings as well as its implications are discussed within the context of newcomers’ organizational socialization, in general, and human resource development practices in the hospitality and tourism organizations, in particular.     

Factors affecting undergraduates' commitment to career choice in the hospitality sector: Evidence from Saudi Arabia

Little is known about the factors underlying students’ commitment to career choices in the hospitality industry in non-western contexts. This research explores the drivers of commitment to career choice among undergraduates studying hospitality in Saudi Arabia. Employing the Social Cognitive Career Theory, this research examines commitment to hospitality career against personal and contextual variables, together with two control variables of (i.e., “year of study” and “industry experience”), expected to influence students’ career decisions. From a valid sample of 227 students, it was found that “self-interest,” “outcome expectations,” “the nature of working environment,” “the nature of working day,” “nepotism (wasta),” “industry experience,” and “year of study” were the best predictors of students’ commitment to career choice; in contrary, “social status” and localization (saudization) of workforce were not significant determinants. Implications of the findings and avenues for future research are also discussed.     

How rational thinking style affects sales promotion effectiveness

Despite the widespread use of “buy one get one free” (BOGOF) and “multi-unit price” (MUP, e.g., buy two get 50% off, 2 for $Y/2) promotions in the hospitality industry, no prior research has compared their effectiveness. The current study examines consumers’ purchase intention as a function of (a) BOGOF vs. MUP promotions and (b) rational thinking style, which reflects the level of capability and enjoyment of thinking analytically and logically. The results indicate that people low in rational thinking style exhibited a higher purchase intention toward BOGOF (vs. MUP) promotions while their counterparts high in rational thinking style were indifferent across the two promotion types. Further, this study identifies an important boundary condition. When the amount of savings (e.g., buy 2, save $Y/2) is salient in the MUP promotion, consumers low in rational thinking style are equally attracted to both types of offers. Theoretical and managerial implications are discussed.     

The impact of insider managerial ownership on corporate performance of Taiwanese tourist hotels

This study examines the impact of insider managerial ownership on financial performance of publicly traded tourist hotels in Taiwan. Insider managerial shareholding (IMS) includes two different classes of owners: managers and directors (i.e., managers’ shareholding [MAS] plus directors’ shareholding [DIRS]). The indicators of financial performance under consideration are return on assets (ROA), return on equity (ROE), stock return (SR), and Tobin's Q. In addition to analyzing total insider managerial ownership (IMS), the study splits IMS into two components (MAS and DIRS) and examines each of them, separately. Subsequently, panel regression tests examine the effects of IMS, MAS, and DIRS on financial performance of Taiwanese tourist hotels. Test results suggest that IMS explains ROA, ROE and Tobin's Q, but not SR. Further, compared to MAS, DIRS has a more significant impact on hotel performance. Specifically, an inverted U-shape represents the effects of IMS and DIRS on hotel performance (ROA, ROE and Tobin's Q), indicating that both IMS and DIRS have a significantly positive impact on hotel performance up to an optimal point (supporting the convergence-of-interests hypothesis). Further, when IMS and DIRS are greater than their corresponding optimal points, these two factors can significantly deteriorate hotel performance (supporting the entrenchment hypothesis).     

‘Contested knowledges’ and leisure studies provision

This paper discusses an initial exploration of some of the processes of leisure education. Focusing upon a level 2 module titled Gender, Difference and Leisure (GDL), which is concerned not only with developing knowledge but also critical reflection, it examines a number of interrelated emergent issues. These issues are concerned with formal and informal affects/outcomes of the provision of a module concerned with ‘contested knowledges’. The research examines a number of undergraduate student experiences of undertaking the module, which at times necessitated discussions of a sensitive or contentious nature. The majority of students undertaking this module were young men, many taking a sports specialization. The paper considers the module's impact upon students' perceptions. Rather than assessing students' experiences of the module in a quantitative manner, the research adopts a qualitative approach to interpreting students' understanding and experiences of the module content and its delivery, through the use of participant observation and interviews. Furthermore, it examines interactions in seminars, highlighting different perspectives on the relative significance of sex and ‘race’ issues. The problematic of the ‘silencing’ of ‘race’ and the strategies some students adopted to resist challenges to their gendered values and beliefs are examined. The findings show that making available ‘contested knowledge’ within a culture heavily steeped in masculinist, racist and positivistic discourses is difficult, beset with tensions and requires considerable sensitivity in approach and an awareness of current popular discourses.     

Leisure and resistance in an ageing society

This paper examines the development of a dominant discourse on ageing in a culture which devalues the aged and excludes them from the productive sphere. Through literature, the media, language, humour and in social science theory, research and social policy the underlying assumption has been that ageing means deficiency and a necessary curtailment of physical activities and social involvement. In contrast, the developing discourse on leisure emphasizes both what a person can do rather than what she or he cannot do, and the importance of an individual's own choice of leisure experience. In applying Foucault's ideas on discourse and resistance, this paper argues that in the intersection of these contradictory discourses, resistance to ageism is possible. Specific case studies from qualitative leisure research demonstrate that various resistances to the dominant discourses on ageing can be made through leisure. Thus leisure presents the potential to challenge ageism and the self-fulfilling prophesy of underuse of physical and mental abilities in old age.     

Household composition and the importance of experience attributes of nature based tourism activity products – A Norwegian case study of outdoor recreationists

This study examines the relationship between household composition and the consumption of nature based tourism products by analysing the results of a survey among members from two of Norway’s largest outdoor recreation NGOs. Survey respondents were categorised into five main household types, namely: nuclear family, single parent, couples without children, single, and adults living together. These five main household types were then further divided into 19 age-based subgroups. Four key experience attributes connected to nature based tourism activities were identified, namely: Risk/challenge, Facilitation, Learning and Family/children friendly. This study reveals differences between household types in terms of the importance of the experience attributes sought from nature based tourism activity products. The tourism sector needs to be aware of variations in the key experience attributes different household types seek and to adapt to the process of changes in household structures in post-industrialised societies.     

Perceptions of Job Satisfaction and Job Performance in the Timeshare Industry

ABSTRACT

This study examines timeshare sales representatives' perceptions with respect to demographic and job related factors. Three leading U.S. timeshare companies were solicited to participate in this research. They were asked to distribute surveys to their sales representatives. The data were analyzed through the use of analysis of variance and a post hocmultiple comparison procedure to understand the timeshare sales representative perceptions of job satisfaction and job performance. The results show that there are demographic influences on the perceptions of job satisfaction and job performance.     

A review of research into air transport and tourism: Launching the Annals of Tourism Research Curated Collection on Air Transport and Tourism

This paper launches the Curated Collection of Annals of Tourism Research on air transport and tourism. Starting with a structured and historical review of the literature, the paper then discusses an analytical framework based on microeconomics and economic geography tools to highlight the implications of air transport accessibility for tourism development. Moreover, the paper examines the airline – airport – tourism destination authority systemic relationship. By highlighting key features of each stakeholder, a total of 10,554 related intra- and inter-stakeholder possible relationships are identified. A thorough understanding of these relationships may prove of added value to address conflicts, capitalize on synergies and rejuvenate air transport and tourism in the post COVID-19 business environment to the benefit of all involved stakeholders.     

‘Freaky is just how I get down’: investigating the fluidity of minority ethnic feminine subjectivities in dance

This article addresses a lacuna of research into minority ethnic young women’s leisure participation by specifically focusing on the experiences and embodied subjectivities of two ethnic young women participating in dance. In the context of a qualitative research study based in an American inner‐city, post‐structural theory is used to signal the operation of intersecting racial, ethnic, gender, and class discourses and power relations. This analysis focuses on how the two young women engaged with dance cultures that were underpinned by particular dance forms; these dance forms arguably reproduced specific versions of ‘normalised’ femininity. The article then illustrates how the young women actively negotiated their dance cultures in order to construct multiple and shifting minority ethnic subjectivities. Commentary from one young woman, ‘Carrie’, indicates that she used her high school dance spaces as well as festival and club dance spaces to take up fluid white, black and ‘mixed’ subjectivities. I then investigate how a Salsa dance space provided the discursive resources through which another young woman, ‘Jenny’, constructed a proliferating diasporic identity. While Jenny identified as both black and Haitian, her hyperbolic dance performances re‐enacted various other subjectivities. These accounts demonstrate the possibility that young women can take up multiple versions of femininity in their leisure participation. These femininities reflect both alignment and resistance to dominant discourses which have ascendancy within young women’s leisure contexts.     

Social contact theory and attitude change through tourism: Researching Chinese visitors to North Korea

Drawing on 34 interviews with Chinese visitors to North Korea, this paper adopts the social contact theory to examine their attitude change through tourism. The paper first examines how Chinese tourists imagine North Korea as a tourism destination prior to their visits. Then the paper focuses on both the regulated and agentive dimensions involved in their travel, asking how individual Chinese tourist negotiates with the externally imposed restrictions to obtain more tourist-host contact. Third, it identifies both positive and negative post-trip attitude changes. In doing so, the paper creates a deeper and more comprehensive understanding of tourism conducted between China and North Korea which are perceived as “friendly” neighbors with conflicts. Apart from offering empirical and policy implications, this paper extends the use of intergroup social contact theory by focusing on a destination with restrictions on tourist-host contact.     

Between Authenticity and Ethnicity: Heritage Tourism and Re-ethnification Among Diaspora Jewish Youth

Heritage tourism takes on a new meaning when conceived and implemented in the framework of a diaspora – homeland context. Trip organisers utilise heritage tourism that identifies the signifiers of national collective identity or Peoplehood and construct an experience of authenticity that supports a newly reconstructed narrative of personal and collective identity that bridges the diaspora and homeland identities. This paper examines into the differential consequences of heritage tourism on the ethnic identity of diaspora travellers from North America and the former Soviet Union to their homeland, specifically contrasting Jewish tourists from different diaspora localities making an otherwise almost identical birthright Israel trip. For both groups, Jewish ethnic identity was strengthened, particularly their emotional attachment to Israel. However, the difference between the two groups was found in the actual factors that explain this post trip attachment to Israel. The experiential component was more prominent among participants from the former Soviet Union, while among North American student participants, Jewish background as well as their higher pre-trip motivations provide an explanation for their high post-trip scores of attachment to Israel. Israel thus serves as the liminal domain of diaspora tourists, where existential authenticity and pre-trip ethnicity as latent as the latter may be, intertwine experientially to generate an expansion of the frame of individual identity of diaspora tourists in their homeland.     

Are we any closer to sustainable development? Listening to active stakeholder discourses of tourism development in the Waterberg Biosphere Reserve,South Africa

‘Biosphere reserve’ is a United Nations (UN) designation stipulating that a region should attempt to follow the principles of sustainable development (SD). This paper adopts a stakeholder analysis framework to analyse the discourses of those tourism stakeholders who can actively affect SD in the Waterberg Biosphere Reserve (WBR), South Africa. Adopting an inductive qualitative methodology generated multiple research themes which were subsequently analysed using critical discourse analysis (CDA) techniques. These themes indicate that seeking SD in biosphere reserves is problematical when there are distinct ideological differences between active stakeholder groups and power relations are unequal. Adopting CDA allows us to make some sense of why this is the case as the technique appreciates not only how tourism development occurs, but also why it occurs in a particular way. This paper adds to the literature on stakeholder analysis in tourism specifically and also has wider implications for SD more generally.     

Children’s stories about team selection: a discourse analysis

The aim of our study was to identify and problematise messages and value principles visible in children’s stories about team selection in sport. To achieve this, we adopted a discourse analysis approach. Semi-structured face-to-face interviews were conducted with 24 children aged 10–11 years who participated in four team sports in 12 different Swedish sports clubs. Based on the children’s stories, the findings reveal two discourses of team selection: one participation/inclusion-oriented and one performance/exclusion-oriented discourse in which four different forms of team selection work. The participation/inclusion-oriented discourse constructs sport as a fun game that involves all participating children. The performance/exclusion-oriented discourse shows that coaches select the best children in the team to obtain the best chance of winning games. Some of the coaches have given conflicting messages that align with both discourses, which are revealed by both the girls’ and the boys’ voices in varying degrees. The findings also demonstrate that children’s reasons for playing sport are in harmony with the participation/inclusive-oriented discourse. This discourse represents a child’s perspective, promoting every child’s right to participate under the same conditions. However, the selection procedure in both discourses exhibits strong classification, since coaches are the ones who possess the power to select.