共查询到20条相似文献,搜索用时 250 毫秒
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曹进堂 《中国商贸:销售与市场营销培训》2010,(1):26-27
<正>餐饮行业作为民生产业,一直没有一个权威的调查报告。在众多业界人士的期盼下,中国饭店协会携手北京饮食行业协会、上海餐饮行业协会、天津市饭店协会、重庆市饮食行业协会、广东省餐饮服务行业协会、四川饭店与餐饮娱乐行业协会、杭州市 相似文献
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国际社会已进入了信息网络时代,全球化市场正在形成,在这样的环境下,.我国的饭店业跨入了 新的世纪。面对新的形势,新的环境,中国饭店业如何抓住机遇,迎接挑战,实现质和量的再次飞跃, 企业再造、创建以网络营销为核心的经营模式势在必行。 相似文献
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The financial impact of loyalty programs in the hotel industry: A social exchange theory perspective
Johnny JiungYee Lee Michael L. Capella Charles R. Taylor Mi Luo Colin B. Gabler 《Journal of Business Research》2014
With increased competition across the hotel industry for frequent travelers, who generate a disproportionate portion of revenue, loyalty programs appear to be a rational response to the competitive environment. The question remains, however, as to whether these programs are effective at increasing the profitability of hotel operators. This study analyzes the impact of customer loyalty programs on the industry specific performance metrics of occupancy rate, revenue, and operating margin. Utilizing a comprehensive database of 36 different hotel brands (e.g., Marriot, Hilton) encompassing 31 loyalty programs and 435 different hotel properties, we examine whether a loyalty program is indeed an effective tool to increase operating margin. In summary, empirical results suggest that investment in hotel loyalty programs has a positive impact on occupancy rates and profitability. And although the overall effect is modest, these results have several managerial implications for the hotel industry. 相似文献
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高雯 《四川商业高等专科学校学报》2012,(3):108-111
人才是酒店资源中最重要的资源,酒店的人才管理兼具投资性大和流动性强的特点,如何进行有效的人才投资、又防止人才过度流失是酒店人力资源开发和管理中的一个重要课题。按照人才流动的增智效应理论,人才的合理流动将带来酒店业的发展;即使显而易见的酒店业之间的人才流失,也会带来酒店人才开发管理中深层次的增智效应,必将有利于提升酒店管理水平和服务质量,并给出积极的应对策略。 相似文献
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《Journal of East-West Business》2013,19(3-4):83-101
Abstract Existing studies addressing the modal choice in the global hotel industry have discussed to a limited extent the restrictions posed to the choice of entry mode by the local environment, mainly the host government. This paper describes entries of foreign hotels in a market, Russia, in which the local (city) government has an active role in the hotel industry. The study proposes that, in the Russian market, the foreign hoteliers have to take into account the interests of the local governments regardless of the operation mode. On the basis of secondary data collected mainly from industry reports and Russian newspapers, the strategic choices made by the foreign hotel companies can be divided into two categories. First, some hotel chains have brought their brands to the Russian market early, but have made strategic concessions in the mode of entry. Second, there are companies that have stuck to their general strategies and postponed entry to Russia until it could be done with the mode preferred by the company. 相似文献
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西方精品小饭店的成功启示 总被引:3,自引:0,他引:3
无论是在西方还是东方,个性化消费是一种趋势。面对这一趋势,西方饭店业对市场进行了高度细分,为各个细分市场设计了不同的产品,运用了差异化竞争战略和补缺营销的思想。精品小饭店是西方饭店市场高度细分过程中出现的一类较为特殊的产品。它运用了先进的管理理念,满足了特定补缺市场(niche)的需求并以其独特的优势获得快速的发展。西方精品小饭店的成长折射出饭店业发展的某些趋势,而对于这些趋势或者说成功理念的分析将有助于饭店业学习和借鉴,进而提高经营业绩。 相似文献
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产权、竞争、中国饭店业绩效及改进路径研究 总被引:1,自引:0,他引:1
本文分析表明我国饭店业是国有饭店主导的竞争性行业,国有饭店主导和竞争性行业的不相容性是造成我国饭店业整体绩效水平较差的根本原因。根据这一分析结论,本文提出我国饭店业最终目标是建立为非国有饭店主导的垄断竞争性行业,改进我国饭店业整体绩效的具体路径是积极推进国有饭店退出和实施饭店集团化经营。 相似文献
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论我国饭店品牌创立的必要性与方法 总被引:3,自引:0,他引:3
随着饭店业由卖方市场向买方市场转变的时期,各饭店之间的竞争越来越激烈,他们纷纷采取多种对策和措施来建立竞争优势,使自己在市场处于领先地位。在众多观点中,笔者认为,根据饭店品牌独特优势以及结合饭店业特点的要求,创立饭店品牌才是饭店业长久和稳定发展的最好策略。以下从初创饭店品牌、宣传饭店品牌、发展和完善饭店品牌三个方面讨论创立饭店品牌的步骤和方法。 相似文献
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Dynamic efficiency assessment of the Chinese hotel industry 总被引:1,自引:0,他引:1
The paper introduces for the first time a totally dynamic two-stage approach to analyzing the hotel industry's technical efficiency at the sub-national level. The first stage uses data envelopment window analysis (DEWA) to assess regional hotel sectors' technical efficiency over time. Unlike previous studies, the second stage uses a dynamic Tobit model to investigate the impact of macro contextual factors on the hotel sector efficiency. The study chooses the Chinese hotel industry during the period 2001-2006 as its application setting. The findings of the investigation indicate that the Chinese hotel industry is approaching an efficient operation in general, recovering from a major dip in 2003 resulting from the Severe Acute Respiratory Syndrome (SARS) outbreak. In addition, the study introduces a novel two-dimensional efficiency-based matrix to assess the competitive advantage of different regions of the Chinese hotel sector. The paper presents strategic market implications for hoteliers, government decision-makers, and destination management organizations. The proposed methods are applicable for situations in which an exogenous event of a destabilizing impact (e.g., SARS) does occur. 相似文献