The role of business support organisations in the process of retailer internationalisation

In the field of international retail research, there has been little attention paid to the role of business support organisations in the process of internationalisation. Given the barriers to foreign market expansion, the focus of this study is to investigate the importance of facilitating factors, in the form of business support organisations, which can assist retailers in the process of international expansion. A qualitative research methodology was employed and the findings provide evidence relating to three important areas: firstly, the types of business support programmes available to retailers seeking to internationalise from the UK, secondly, the barriers encountered by retail companies expanding overseas, and thirdly, how government and private organisations can assist in helping retailers overcome these hurdles.     

An object-oriented architecture for group decision support systems

An object-oriented GDSS can produce a rich environment for easily accessing software tools or applications running under a Graphical User Interface and can provide communication among meeting participants. This requires definition of (1) objects to manage the meeting and participant sessions, (2) applications that can run under these sessions, and (3) data storage and data communications capability that handle both private and shared data. This article suggests that a GDSS system can operate under three layers of software: an application-layer, a GDSS environment, and an operating system environment. It defines the structure and behavior of the GDSS environment layer in terms of (1) objects and messages used to communicate among these objects and (2) a message passing protocol between the GDSS environment and the other two layers. These specifications result in an architecture that is sufficiently modular to enable addition of various GDSS software. This article also discusses a prototype implementation of the architecture that is developed in Smalltalk and runs under Microsoft's Windows 3.0.     

Designing the spreadsheet-based decision support systems course: An application of Bloom's taxonomy

Decision support systems (DSS) have played an important role in organizations for many years. As DSS continue to be developed for industry applications, a number of business programs in universities offer a specialized course aimed at helping students better understand and develop DSS systems to support decision making. Spreadsheet software coupled with an application programming language can serve as a useful DSS generation software package for such courses. To help students develop their technical skills for spreadsheet-based DSS, the principles underlying Bloom's taxonomy of educational objectives can serve as a guiding framework for instructional design. This article describes how Bloom's taxonomy has been used to support the design of two different DSS courses, an undergraduate course and an MBA course. Student survey data collected over the past four years from students enrolled in nine sections of the DSS courses are reported. Based on the survey findings, as well as the instructor's observations, it appears that a teaching strategy based on Bloom's taxonomy offers a worthwhile framework for instructors who teach a spreadsheet-based DSS course.     

Twenty-five years of business systems research and lessons for international business studies

Since 1992, the national business systems (NBS) approach has been increasingly used to analyse not only firm characteristics, structures and strategies within NBS, but also the nature of international business and its interactions with both national and transnational institutions. In reviewing 25 years of NBS literature, we heed calls in IB journals urging researchers to use NBS notions and findings in IB research. Our systematic review of 96 articles analyses the patterns and contributions of NBS literature, revealing four thematic junctures: (1) comparative business systems, (2) firm internationalisation and the management/organisation inside MNCs, (3) the role of internationalisation in the development of organisational capabilities and innovation and (4) the emergence of transnational communities in and across firms and societies. Themes are described in terms of (a) the research questions (RQ) they focus on, (b) how NBS approach investigates the RQ and what are the major findings, (c) how IB frames and approaches the same RQ, (d) how does the NBS approach extend the perspectives of IB and (e) what are the problems faced by NBS in terms of developing further insights into the RQ. Our review contributes to the recent endeavour of IB research to institutionalism, encouraging a productive dialogue between IB and NBS research.     

The key to running a high-tech business: relational teams

Small firms find it hard to make sustained profits in high technology areas. Not only can big firms undermine their lead, destructive and rivalrous behaviour within the firm is also a threat. Here, Beverly Aston describes some of the problems and looks at two companies who seem to have coped with them.     

A framework for communication support in group work with special reference to negotiation systems

Communication is central to all group interactions, including negotiations. Group interfaces can limit or enhance communication flows among participants. Hence, group interface design requires the identification of the communication flows among participants, which in turn requires an identification of the various dimensions of intragroup communication. This article outlines a framework to guide researchers in examining the communication needs of group members in computer-supported collaborative work (CSCW), highlighting its application to the context of negotiation. An analysis of communication flows is provided along four dimensions:concurrency, message, channel andparticipant characteristics. The framework is intended to encourage a detailed focus on key aspects of the group interface, to provide a scheme for categorizing the contributions of empirical work, and to identify factors worthy of empirical scrutiny.An earlier version of this article, A Communication-Based Framework for Group Interfaces in Computer-Supported Collaboration by F. Lim and I. Benbasat, appeared in theProceedings of the 24th Hawaii International Conference on Systems Sciences, pp. 610–620.     

Strategic business communications for graduate accounting students: A fully integrated learning experience

The authors describe a component of Babson College’s master of science in accounting program that links a technical analysis course with writing and oral communication courses to provide students with skills necessary to efficiently manage group-centered projects and effectively communicate technical information. Initial quantitative and qualitative results suggest that student outcomes are positive. The authors believe that their pedagogy can also be applied in other technical fields such as economics, engineering, statistics, and other quantitative disciplines.     

Mapping international business and international business policy research: Intellectual structure and research trends

This paper analyzes the core international business (IB) areas covered by ten IB-focused journals to date using 13,937 documents reflecting more than 300 years of combined publication history. Using bibliometric and citation analysis, it provides a systematic understanding of the current IB landscape, explicates the relevance of the future of IB research and depicts trends in this research field with emerging prevalent themes identified. The strongest themes across IB journals are performance, perspective and emerging economies/MNEs, shared strongly across UK/Europe, US and Asia-based journals. Our findings report on the prevalent research field, economy and geography, the latter analyzing the impact of author numbers and distribution, and thus, scale effects. Within this context, sole authorships are largely replaced by co-authorships, yet often on national level. We further limited the study to IB policy and found the focus centers on key themes of foreign business attraction, transnational governance and IB promotion.     

Towards a theory of entrepreneurial teams

This article examines the role of entrepreneurial teams in processes of entrepreneurial discovery. It addresses two main questions. The first investigates the implications of economic theory for the possibility of team entrepreneurship. Because leading economic theories focus almost exclusively upon individual decision-makers, we propose a broader notion of entrepreneurship that includes enterprising teams as well as individuals. We define entrepreneurship as a profit-seeking problem-solving process that takes place under conditions of structural uncertainty.The second question examines the conditions that are conducive to joint entrepreneurial action and the formation of entrepreneurial teams. We suggest that bounded structural uncertainty and perceived strong interdependence arising from common interest can jointly “prime” team entrepreneurship.     

Distributed group support systems: Social dynamics and design dilemmas

A “distributed group support system”; includes decision support tools and structures embedded within a computer‐mediated communication system rather than installed in a “decision room.”; It should support groups who are distributed in space but not time ("synchronous”; groups), as well as “asynchronous”; groups whose members participate at different times. Pilot studies conducted in preparation for a series of controlled experiments are reviewed in order to identify some of the problems of implementing such a system. Many of the means used by groups meeting in the same place at the same time to coordinate their activities are missing. Embedding decision support tools within a different communications medium and environment changes the way they “work.”; Speculations are presented about software tools and structuring or facilitation procedures that might replace the “missing”; coordination channels.     

一种基于模式的集中控制软件架构的设计

为适应各种控制管理类系统的发展,传统的软件设计开发方式已不能满足需求。为此,研究并设计了一种基于模式的集中控制系统软件架构。实际应用结果表明,该软件架构具有较强的可复用性和扩展性。     

Loving my local business as my neighbor: Religiosity's influence on local business support during a crisis

Many local businesses have and are continuing to struggle as a result of the pandemic crisis due in part to reduced consumer spending. However, the motives behind why some consumers are more supportive than others toward local businesses in such a crisis are not adequately understood. We address this gap in the literature through three experimental studies where we examine how the core consumer value of religiosity explains consumer response to the crisis as consumers seek to act in ways that align with their value system. Study 1 (257 adults from MTurk) shows a positive relationship between religiosity and support for local businesses but only during a pandemic. Study 2 (307 adults from MTurk) shows that this relationship is greatest for local (vs. non-local) businesses, and caring for one's neighbors mediates this effect. Finally, Study 3 (200 adults from MTurk) uses advertising to prime focus on one's neighbors, revealing that a neighbors-focused ad increases local business support to similar levels for consumers of all religiosity levels. Findings build on belief congruence theory with implications for marketing practitioners in the current pandemic crisis and other crises of medical, environmental, and other origins.     

The Chinese business system and its authoriliberal economic model

China's position as one of the most powerful nations in the world is undisputed. However, in an evolving landscape, China's utilization of a path-dependent business system may hinder the ability of the country's institutions to undergo necessary change, which will have important implications for international business literature. Through business system theory, empirical evidence, and a mixed methods approach, we discuss China's business system explaining how the system may impair sustainable growth and the transformation required by a less dependent industrial society. Our research suggests that the Chinese business system is still very arrested due to its recent past, and the Chinese Communist Party has only partial interest in improving some of the most important bases for the development of modern enterprises, even if fostering a somewhat liberal economic approach. Since similar political (authoritarian) and economic (liberal) approaches are found elsewhere, we theorize on what we called an authoriliberal economic approach.     

Using GSS to Design Organizational Processes and Information Systems: An Action Research Study on Collaborative Business Engineering

During an action research study a collaborative business engineering approach was developed, applied, and evaluated. Key characteristic of the approach is its focus on the participative design of organizational processes and supporting information systems. Following the approach, various design activities are carried out in close cooperation with groups of stakeholders supported by a Group Support System (GSS). This paper describes and reflects on the execution of these collaborative design activities in a police organization. Lessons learned with respect to GSS and collaborative design are formulated. Key insights illustrate the stakeholders' perception of the group technology and the way in which it facilitated an efficient design process.     

Perceptions of facilitators of a keypad‐based group support system

Organizations are using Group Support Systems (GSSs) to improve the quality of group meetings. Keypad‐based GSSs are a widely used form of this technology, yet there has been little research on their use and effects. This paper reports the findings of a survey of facilitators of a particular keypad GSS. Facilitators indicate that keypad technology improves the quality of meetings for a variety of tasks in a range of group settings and cultures. The findings are in general agreement with field studies of workstation‐based systems.     

软件企业应收账款管理的对策

我国软件企业应收账款的现状堪忧,对企业造成了巨大负担.软件企业产生应收账款的成因包括以赊销为普遍竞争手段、内控管理不到位、会计基础工作不规范、客户需求表达不准确等.软件企业应收账款的解决有待于客户信用管理的强化、业务培训力度的增强以及应收账款管理制度和内控管理制度的建立健全.     

Transforming business education to produce global managers

In recent years, globalization of businesses has occurred faster than the internationalization of business schools—in terms of faculty, students, and curriculum. Indeed, there is now a disconnect between global economic realities and the ability of business schools to produce global managers. This article discusses mission-based strategies for international business education and proposes opportunities that increase global awareness, global understanding, and global competence through student and faculty engagement and development. These changes will advance business schools’ mission of producing global managers.     

An international perspective of the business incubators' perception about business model canvas for startups

This work aims to approach the reasons for Business Incubators (BINCs) to replace Business Plan by Business Model Canvas (BMC) for creating and accelerating the startup process. The main value of this study lies in its empirical appliance to test the adoption of business modeling for startups in two different entrepreneurial ecosystems. A qualitative approach has been used in analyzing two case‐studies, one from Brazil (Supera) and the other from Portugal (Fabrica). The method used was inquiring into the managers' impressions when helping to create startups and accelerating their development. The analysis was based on the data obtained from interviews and secondary data through a content analysis technique supported by ATLAS ti 7.0 software. The findings highlight how the use of BMC is bringing real opportunities for the development of nascent businesses. Furthermore, the perceptions of the BINCs studied suggest the adequacy of this model to startups due to their flexibility, user‐friendliness, and capability to manage innovation, communicate, and share business logic.     

Taking international business education programs and pedagogy to new heights: Fundamental questions for educators and students

As the dynamic global business environment continues to force organizations to be agile and adaptive, international business (IB) education pedagogy is transforming. Building on previous literature describing gaps in IB pedagogy, as well as unaddressed stakeholder needs, we first use our institution—the United States Air Force Academy—as an example of IB program development. In examining our program's evolution, we develop five questions that may provide insight regarding more generalizable IB pedagogy trends. To assess this possible generalizability, we explore questions related to the development of our program using self-reported, publically-available websites of the top full-time MBA programs throughout the United States. Our questions focus on the role of foreign languages, study abroad opportunities, integrative courses, capstone/thesis projects, and faculty development. Our exploration indicates that these five questions are important not only for educators developing future programs, but also for students examining potential IB programs. Additionally, our research examines a sixth question focused on the development of competitive positioning and program differentiation in IB programs. We hope to motivate future inquiry into IB pedagogy, which could inform more effective means of improving IB education.