Motivation,emotion and world heritage status in discerning the heritage tourists: A segmentation perspective

Heritage tourists' motives are heterogeneous but few studies examine the relationship between these motives, emotions felt after the visit, and tourists' perceptions of the attributes that contribute to World Heritage Status (WHS) listing of a site. Using cognitive appraisal theory (CAT) as the theoretical lens, we evaluate the relationship between motivation, emotion and site characteristics. Based on a sample of 1531 international visitors to Petra, we segment their motives and emotions and profile these with respect to perceptions of the attributes for WHS listing. The results show the existence of two motivation clusters “General Tourists” and “Heritage Tourists”, with the latter being drawn to Petra for reasons related to both site characteristics and heritage. Three clusters of emotions were identified namely, “Positive Arousals”, “Low Arousals” and “Mixed Arousals”. Significant relationships were identified between the motivation and emotion clusters and their respective perceptions of the attributes for WHS listing. A logit model confirmed that the emotion felt by the different clusters can be predicted by motivation clusters, demographic and travel characteristics. Implications for theory and practice are offered.     

Analysis of international tourist arrivals worldwide: The role of world heritage sites

This study examines the impact on inbound tourism caused by the presence of world heritage sites. The statistics are derived from panel data for 66 countries for the period 2006–2009. The results indicate that there exists a positive relationship between having such heritage sites and tourist numbers, and the relationship is stronger for natural rather than for cultural heritage sites. The evidence also indicates the presence of a U-shaped relationship between numbers of world heritage sites in a country and tourist numbers. These relationships are found to be robust even though differences in patterns are found in different regions.     

The comparative analysis of Hong Kong as an international conference destination in Southeast Asia

The purpose of this study was to analyze the competitiveness of Hong Kong as an international conference destination in Southeast Asia. Survey questionnaires were sent to the conference end-users, organizers, and venues in Hong Kong and Singapore to study the limitation of holding a large conference in Hong Kong, and the importance and satisfaction of site selection criteria for holding conferences in Hong Kong and Singapore. The pair mean t test was used to compare satisfaction differences on the selection criteria in Hong Kong and Singapore. The ANOVA analysis was conducted to identify the selection criteria perceived differently by end-users, organizers and venues. The finding showed that Hong Kong was perceived as less competitive than Singapore as an international conference destination. The study suggested that Hong Kong must overcome its weaknesses and develop competitive advantages to maintain itself as an ideal international conference destination in Southeast Asia.     

Sights of sites: picturing heritage,power and exclusion

This paper explores the visual representations used to illustrate, promote and communicate a particular idea of heritage in the tourism literature, which provides an instance within which to examine the material consequences of a dominant discourse. This examination takes place within the context of current New Labour policy initiatives, which have put forward a new role for heritage, both in terms of the touristic experiences it can provide and as an instrumental tool for social inclusion and civic engagement. It is argued in this paper that these consciously designed objectives have also opened up a conceptual space within which images of heritage are drawn upon to undertake a course of ideological work that affectively reaffirms and legitimizes the cultural symbols of an elite social group as a consensual representation of national heritage.     

The impacts of world cultural heritage site designation and heritage tourism on community livelihoods: A Chinese case study

This article examines how cultural heritage conservation, often reflective of Western values, impacts local sustainable livelihoods (SL) in a living cultural heritage site. The article argues for the modification of the SL framework for analysing cultural heritage tourism through including an explicit focus on the transforming structures and processes of local livelihoods in Fujian tulou, China, a World Cultural Heritage Site. Drawing on data collected through in-depth interviews, non-participatory observations, and secondary sources, findings show that changes related to tourism development and heritage conservation can reduce the sustainability of livelihoods in living heritage sites. Tulou clusters tend to be regarded as tourist attractions and cultural relics rather than lived-in places. Traditional livelihoods have been affected as residents are forced to adapt to the demands of tourism. This research helps to expand the SL theory by incorporating cultural heritage capital and community self-organisation, and highlighting residents' self-controlled capacity toward assets.     

Economic valuation of cultural heritage sites: A choice modeling approach

Despite growing attention by researchers and policy makers on the economic value of cultural heritage sites, debate surrounds the use of adequate methods. Although choice modeling techniques have been applied widely in the environmental economics field, their application in tourism and cultural economics has been much more limited. This paper contributes to the knowledge on the economic valuation of cultural heritage sites through a national choice modeling study of Old Parliament House, Australia. The study sought to value marginal changes in several attributes of this site and revealed that only some of them are valued positively: extending the period of temporary exhibitions, hosting various events, and having ‘shop and café’ and ‘fine dining’. Advantages of using a mixed logit model are provided and managerial and policy implications are discussed.     

Cognition of disaster risk in a tourism community: an agricultural heritage system perspective

Cognition of risk is the first step in reducing disaster damage and losses. In this study, risk cognition in the Hani Rice Terraces, the core tourism attraction in Yuanyang County, Honghe Prefecture, Yunnan, China, is analyzed based on field survey and participatory geographic information system (GIS). The results show that tourism communities have cognition of risk; are more sensitive to hazards (especially drought); have more severe potential damage and losses from hazards; and also have more enthusiasm to adapt to disaster risk, when compared with a non-tourism community. On disaster vulnerability maps, the tourism communities identified the unique “Forest – Village – Terrace - River” landscape while the non-tourism community only recognized the terrace and the village as the main elements affected by hazard. Also, the tourism communities had deeper understandings of drought, flash floods and landslide disaster risks. A conceptual model based on “Pressure – State – Response” relationships is put forward to explore the situation in which, in the tourism community, terraces have a greater variety of functions and enhanced values resulting in the spatial expansion of hazard effects.     

Negotiating identity at religious sites: a management perspective

Travel to religious sites has increased in the past few decades. In the eyes of some scholars, this increased visitation adds to the already prevalent view of religious sites as contested spaces and places. This paper adds to the literature on religious tourism and contested places by looking at the ways in which religious sites act as a nexus for modernist/post-modernist tensions surrounding personal and group identity formation. After briefly discussing travel as an identity-building exercise, the case study of Temple Square in Salt Lake City, UT, is used to examine the ways in which religious site managers at Temple Square negotiate these modernist/post-modernist identity tensions.     

Benefits received by visitors to heritage sites: a case study of Warkworth Castle

Heritage sites attract many visitors each year. However, the revenue collected in entrance charges does not represent the total benefit provided by heritage sites. Some visitors value their visit more than the entrance charge; some decline to enter at the price but are willing to pay something to enter; other people derive utility from the contribution of heritage buildings to the landscape; whilst others benefit from the knowledge that the heritage sites are being preserved for future generations. For one heritage site, Warkworth Castle in Northumbria, benefits received by those entering the castle were estimated to be more than twice the financial revenue derived from entrance charges. This would suggest funding for heritage sites should not be determined by visitor numbers alone. However, as benefits derived in terms of recreational enjoyment and educational value from the site were estimated to be larger than their non-use benefits or preservation value, this suggests that access to such sites is an important determinant of heritage value.     

Archaeological heritage tourism in China: the case of the Daming Palace from the tourists' perspective

Archaeological heritage tourism has been critical in historic cultural revival, archaeological knowledge dissemination, environment upgrading, and local community improvement. Little has been undertaken to evaluate the effectiveness and consequences of archaeological heritage projects in China from the tourist perspective. This study of the Daming Palace Heritage Site in Xi’an illustrates how archaeological and cultural resources have contributed to tourists' experiences. Through investigating an array of approaches that have been applied to advance tourists' understanding of archaeological and cultural resources, the paper proposes that more versatile methods and creative works are to be integrated to develop effective interpretative methods for both education and entertainment purposes. Local government needs to change its top-down approach to a more inclusive one, to establish strong networks among state and non-state stakeholders, and to promote their collective involvement in archaeological heritage tourism. Heritage site packaging strategies and partnerships among heritage resources citywide are advocated. More attention should be given to how to integrate various resources of local communities into heritage tourism. The current organization of government-run archaeological heritage in China calls for more opportunities for archaeologists to contribute actively with their expertise to enhance interpretive programmes and general tourist experience.     

Ethnic tourism,the state,and cultural change in Southeast Asia

International tourism in Southeast Asia increasingly involves a restructuring of the relationship between the state and local cultures. A typology identifies the roles that culture and ethnicity play in Southeast Asian tourism. Tourism involves the state in new relationships with local cultures—as planner of tourist development, as marketer of cultural meanings, as arbiter of cultural practices displayed to tourists, and as an arena for new forms of politics. The state's role is contradictory and complex, as tourism leads to increased state intervention in local cultures and, at the same time, provides cultural groups with new means of pressing claims against the state.     

Factors affecting the willingness of tourists to visit cultural heritage sites in Jordan

This study examined the factors affecting the willingness of tourists to visit the cultural heritage sites (CHS) located in the Northern Badia of Jordan, and estimated expenditures for their visit to the CHS. A questionnaire was developed to collect demographic and economic information about tourists during their visit to Jordan. Three hundred tourists were included in the survey at nine different sites during the summer of 2010. A logistic regression model was employed in the analyses. Factors that affected tourism at CHS included: education, variety of sites, multiple destinations, cost, and reasons for the visit. These factors had a significant impact on tourists' willingness to travel to CHS in the Northern Badia. This study recommends improving CHS and working closely with local communities to expand training and funding.