Green supply chain management – food for thought?

ABSTRACT

This paper investigates the impact of green supply chain management (GSCM) practices on the performance of UK food retail small and medium-sized enterprises (SMEs). A quantitative approach using a non-probability sampling of 84 participants was employed. Based on the literature review, five hypotheses were developed and tested using the partial least square-structural equation modeling (SEM-Smart PLS 2.03) approach. The reviewed literature revealed that key internal drivers (ID) and external pressures (EP) stimulate organizations to initiate GSCM practices in UK food retail SMEs. Though empirical findings strongly supported the statement that ID influence GSCM practices, they did not show a significant relationship between EP and GSCM practices. Literature also suggests that practicing GSCM can help improve the efficiency, brand image (BI) and profitability, and thus improve the overall firm performance which is also empirically proved. This study helps enrich existing theories on SCM and organizational performance. As to practical impact, this study should facilitate SMEs in GSCM practices and thus help green the economy. While the findings of this study have limited generalisability as the data were collected from UK SMEs only and the sample size was comparatively small, this research establishes a foundation for further study in this domain.     

Levers of logistics service providers’ efficiency in urban distribution

This paper identifies the most important factors that influence the productivity of the urban fleet of a Logistics Service Provider (LSP). Through a regression analysis on a dataset from distribution warehouses of a single LSP, three main levers are shown to have significant impacts on productivity, namely the network design, the vehicle loading strategy, and the business environment wherein the operations are carried out. This paper contributes to bridge the gap about the lack of works addressing the efficiency of LSPs operating in urban areas, by performing a detailed empirical analysis instead of taking an aggregated company perspective.     

Supply chain analysis of e-tailing versus retailing operation – a case study

The swift growth of e-commerce or e-tailing as a consumer retail channel has made it a serious competitor to traditional retail channels and is changing consumers’ purchasing behaviour. The purpose of this case study, based on Target and Amazon.com, is to analyse the attributes of traditional retailing, e-tailing, and hybrid supply chain models to form conclusions about the feasibility of an idealised supply chain model for the future. An integrated and generalised modelling framework is used that incorporates Six Sigma – define, measure, analyse, improve, control methodology leveraging various tools, including process flow maps, cause and effect diagram, performance efficiency metrics, failure mode and effects analysis (FMEA), and Monte Carlo simulation. Based on this analysis and research, the conclusion is that the idealised supply chain of the future may evolve into a hybrid supply chain, which includes both e-tail and retail channels. The main recommendations from this study include assessing the risks of migrating to such a hybrid supply chain and to leverage the recommended actions provided in the hybrid FMEA. To facilitate more effective and mature processes, this study can guide researchers in exhaustive empirical evaluations of hybrid supply chains, gather experiences and lessons learned for practitioners.     

How do crowd logistics platforms create value? An exploratory case study from China

ABSTRACT

Crowd logistics platforms play an important role in value creation, but the extant literature has not clarified how platforms create value. Consequently, this multiple case study identifies three main types of value creation capabilities for crowd logistics platforms: resource matching, operations management, and risk control. Additionally, the study demonstrates that these crowd logistics platform capabilities create value by providing the most accurate matches between resources and requests while also enhancing driver agility and compliance. Based on these findings, we present four propositions that extend our understanding of crowd logistics platforms’ value creation capabilities and the process through which these capabilities lead to value creation. The study also provides valuable insights for crowd logistics companies to improve their value creation capabilities.     

Introducing the paradox theory in logistics and SCM research – examples from a global sourcing context

The purpose of this paper is to introduce and explore the use of paradox theory in a logistics and SCM research context. Although logistics and SCM scholars as well as practitioners have been aware about the existence of paradoxes, they have so far lacked a more formal theoretical framework for further identification and classification of these. Framed in the four general paradox classes of learning, belonging, organising and performing, the paper outlines paradoxes inherent in the global sourcing practices of two case companies. The findings demonstrate the paradox theory to be a useful tool for a systematic illumination and classification of paradoxes valuable for practitioners, researchers as well as teachers in the domain of logistics and SCM. The paradox theory may also help to identify and emphasise inconsistencies among different research fields. This is particularly valuable for research areas built upon multiple research disciplines such as global sourcing. In conclusion, the paper suggests that the paradox theory offers a new lens through which an organisation could be better explored, described and understood.     

Collection of recyclables from cubes – A case study

Collection of recyclable materials is a major part of reverse logistics and an important issue in sustainable logistics. In this paper we consider a case study where paper and glass are collected from recycling cubes and transported to a treatment facility and processed for reuse. We show how outsourcing the planning and transportation of this service may result in conflicts of interest and unsustainable solutions. Finally, we suggest an alternative payment structure which can lead to a common goal, overall financial sustainability, and an improved financial situation for both the public company and the logistics provider.     

Method of evaluating the impact of ERP implementation critical success factors – a case study in oil and gas industries

The so far implemented enterprise resource planning (ERP) systems have in many cases failed to meet the requirements regarding the business process control, decrease of business costs and increase of company profit margin. Therefore, there is a real need for an evaluation of the influence of ERP on the company's performance indicators. Proposed in this article is an advanced model for the evaluation of the success of ERP implementation on organisational and operational performance indicators in oil–gas companies. The recommended method establishes a correlation between a process-based method, a scorecard model and ERP critical success factors. The method was verified and tested on two case studies in oil–gas companies using the following procedure: the model was developed, tested and implemented in a pilot gas–oil company, while the results were implemented and verified in another gas–oil company.     

The role of the physical work environment for creative employees – a case study of digital artists

The purpose of the study was to explore the role of the physical environment for creative employees. The results are based on interviews with office-working digital artists. The physical work environment was considered to offer three types of support for creative work for the participants: functional, psychosocial and inspirational. Creative processes would find better breeding ground if functional support, such as adequate lighting and tools, and psychosocial support, such as spatial possibilities for both privacy and communication, were provided. Without inspirational support, such as brainstorming rooms, dynamic planning and imaginative interior design, the work outcome was believed to become less creative. The physical environmental support model can be used by companies with an interest to provide creativity supportive workplaces.     

Packaging logistics in supply chain practice – current state,trade-offs and improvement potential

Packaging affects the logistical and environmental efficiency of supply chains. The purpose is to increase knowledge of the current state, trade-offs and improvement potential of packaging logistics in supply chain practice. The research is based on 22 cases, each of which consists of supply chain mapping and structured interviews with three supply chain actors (manufacturer, distributor and retailer). The paper identifies and explains improvement areas, trade-offs and gaps in packaging systems from a supply chain perspective for the whole packaging system, each packaging level and each actor. The results highlight a supply chain potential of better incorporating the packaging system requirements from actors not responsible for developing or selecting packaging. The paper discusses models for cost and benefit sharing and for identification and decision-making about trade-offs in packaging systems. Companies should collaborate, apply an integrated approach and find new approaches to integrate customers and suppliers into the packaging development process.     

Retention,turnover and return – a longitudinal study of allied health professionals in Britain

Problems of retention and turnover of allied health professionals are under-researched. A longitudinal (two-year) study of four allied health professions (AHPs) in the British health-care system sampled from three categories – stayers, leavers and returners. Qualitative data identified respondents' (n = 1925) own reasons for staying within the National Health Service (NHS), leaving it or returning to it. Data at the second stage of the study (n = 719) additionally identified reasons for staying in non-NHS employment. Responses show key differences among stayers, leavers and returners for their employment choice decisions. Differences between AHPs in the NHS and those working outside it are also identified. Longitudinal data revealed the influence of the changing employment context on employment choice decisions. Findings are related to the policy context and relevant theoretical literature. Recommendations for future research, particularly focusing on stayers so as to enhance retention strategies, are made.     

Team autonomy,organizational commitment and company performance – a study in the retail trade

The study focuses on the relationship between perceived team autonomy and company performance through highlighting organizational commitment as a mediating factor in this relationship. Data collected in 2007 came from 25 small-sized companies in the retail trade, covering both the employer and employee levels (n = 369). This study aims to shed light on the following questions: first, is team autonomy associated with organizational commitment and company performance? Second, does commitment mediate the relationship between team autonomy and company performance? Results indicated that team autonomy was both directly and indirectly positively associated with company performance. Furthermore, organizational commitment partially mediated the relationship between team autonomy and company performance. Theoretical and practical implications of these findings are discussed.     

Why locate manufacturing in a high-cost country? A case study of 35 production location decisions

In this paper, we examine in detail 35 final assembly location decisions to gain understanding of the manufacturing location decision from strategy and economic policy perspectives. We are particularly interested in the decision to locate final assembly specifically in a high-cost (high GDP per capita) environment. In contrast with the earlier literature, we focus not just on manufacturing activities themselves, but also the key linkages between production, market, supply chain, and product development. These linkages are examined using three key concepts from theories of organization design: formalization, specificity, and coupling. Using these concepts, an analysis of the micro-structure of each case reveals important commonalities that inform our understanding of location decisions. We conclude by discussing the policy implications of our findings.     

Syrian refugee women’s profile and their expectations in their host country: a case study in Turkey

Due to inner conflicts and national or international political instability in their regions, hundreds of thousands of civilians flee from their home countries to some neighboring and safer countries. Among this huge number of migrants women seem to be the most disadvantaged groups because of their social status, their cultural roles as well as their educational background. In this study, a questionnaire was developed and administered to 47 Syrian refugee women living in the Cappadocia region of Turkey. Their profile and their expectations such as the social inclusion were reported. For this purpose, the data were collected via a questionnaire and a detailed review of literature. The quantitative data were analysed using SPSS package program, and the qualitative data were pre-analysed and, subsequently, the code system was adapted. The result of the data analysis illustrated serious social/personal problems and expectations related with communication with the local or inclusion in the social life because of their status in the family, unemployment, or their expectations to go back to their home country.

     

Analysing the impact of restructuring transportation,production and distribution on costs and environment – a case from the Thai Rubber industry

Transportation and distribution are key elements to successful supply chains, however there is some disagreement regarding the impact of distribution and transportation restructuring on costs and the environment. This paper explores the use of an optimisation model of Thailand’s rubber industry supply chain, to assess the impact of distribution and transportation on costs and greenhouse gas emissions. It has previously been observed that there is a positive correlation between transportation cost reduction and environmental impact, nevertheless the correlation is not clearly established when the distribution system is restructured. This paper is divided into two parts: the first part examines the impact of transportation service capacity on distribution decisions; the second part of the paper aims to examine the impact of restructuring the distribution network considering multi-modal options on cost and greenhouse gas emissions. For both parts a scenario analysis is utilised in conjunction with an optimisation model to derive the best possible answer in terms of costs and GHG emissions. In this paper, the results obtained indicate that the impact on cost minimisation from the increase in rail freight service capacity is marginal, while the impact on GHG emission minimisation is more significant. In terms of short-sea shipping prices and service capacity, the scenario analysis shows a slight positive impact on cost minimisation but no positive or negative impact on GHG emission minimisation. Results also confirm that in terms of economic advantages, distribution network restructuring provides greater benefit to the industry than does capacity development for the transportation service.     

Job rotation and employee performance – evidence from a longitudinal study in the financial services industry

Job rotation, i.e. a lateral transfer of an employee between jobs within a company, is frequently used as a means to develop employees, learn about their abilities as well as to motivate them. We investigate the determinants and performance effects of job rotation empirically by analyzing a large panel data-set covering the German banking and financial services sector. In particular, we study (i) how prior individual performance affects the propensity to rotate and (ii) how performance changes after the rotation. We find that while both, low- and high-performers rotate, lateral moves are more frequent among low performers. However, those having been rotated between jobs achieve a higher performance in subsequent years as compared to other non-rotating employees in a comparable position. Interestingly, this effect is driven by high performers, whereas for low performers, we find no significant relationship between job rotation and future performance. The results thus suggest that firms should focus their job rotation programs on high performers and should not expect that low performers achieve performance gains when being rotated to a different function.     

Think talent – think male? A comparative case study analysis of gender inclusion in talent management practices in the German media industry

This paper contributes to our knowledge on talent management (TM) by conceptually and empirically investigating the peculiarities of TM and gender inclusion in talent development in the German context, as well as by analyzing whether TM is an inclusive HRM practice with respect to gender. Thus, we add an interdisciplinary perspective to the study of TM by linking it to important findings of gender and HRM studies with a specific focus on inclusion. A conceptualization of inclusive TM is suggested, and as a result of a comprehensive literature review, we identify five TM elements (talent definition, underlying career orientation, the content of talent development programs, the TM approach, and the talent selection process) which – depending on their design and characteristics – have an impact on the degree of gender bias and the discriminatory risk of TM. Respective propositions are suggested, and based on a qualitative comparative case study analysis, this paper provides empirical evidence from the German media industry, which shows important differences between cases in the identified TM elements and indicators concerning the gender inclusion of TM practices.     

The role of wasta in repatriates’ perceptions of a breach to the psychological contract: a Saudi Arabian case study

This study examines the influence of a national cultural dimension, specifically a strong orientation towards collectivism/reliance on network relationships, referred to as ‘wasta’, on the way in which psychological contracts form and change in a Saudi organisation. Specifically, it focuses upon how the psychological contract is perceived to have been breached by repatriates because of the role that wasta plays in shaping formal and informal HR practices pre- and post-assignment. The analysis demonstrates that prior to international assignment, wasta was taken for granted and only implicitly acknowledged as influencing selection criteria for assignments and individuals’ expectations and obligations associated with their psychological contract. Once repatriated, wasta was foregrounded and perceived as highly problematic in terms of career advancement. This shaped repatriates’ perceptions that their psychological contract had been breached, influencing their intentions to leave. These findings suggest that the psychological contract can be viewed as highly context-specific, as well as a person-centred phenomenon. We consider the implications of our research in terms of the influence of national cultural characteristics on individual’s perceptions of breaches to the psychological contract and highlight the possible implications generally for Saudi Arabia, which is aiming to be less reliant on foreign labour.     

Managerial telework allowance decisions – a vignette study among German managers

Managers play an important role in the implementation of telework in organizations since they frequently have final approval over employees' requests for telework arrangements. Drawing upon March's (1994) dual-logic theory of decision making, the study examines antecedents of managers' responses to employees' requests for telework. Using a vignette study with a balanced experimental design, we investigated the impact of person-related, task-related and organizational context factors on managerial telework allowance decisions in German organizations. Several person- and task-related factors were found to be significantly related to managers' telework allowance decisions. Organizational context factors, such as a family-supportive organizational culture and formal policies were found to either directly or indirectly influence managers' responses to employees' requests for telework. More specifically, formal telework policies were important in stimulating favorable managerial telework allowance decisions when applicant criticality was low and the organizational culture was family-unsupportive. In line with March's (1994) theory of decision making, the study shows that utility maximization is only one perspective of decision making which managers apply to telework allowance decisions. Rule following and considerations of appropriateness are also taken into account by managers when deciding upon employees' telework requests.