An IT professional’s dilemma: be an entrepreneur or a consultant?

Using a simple model, this paper examines the behavior of an IT professional who faces the choice between becoming an entrepreneur or an employee. To our knowledge, this is the first formal study of the dilemma facing an IT professional. IT professionals are somewhat unique in that they embody enough labor input/intellectual property that even a single professional can deliver a viable product/service. An incentive contract is auctioned to attract the highest bid in return for partial ownership from venture capitalists. Failure to raise venture finance results in the professional seeking employment. Both venture finance and employment are uncertain. The comparative-static effects of changes in project size and VC competition are determined. We find that under certain conditions a larger project is associated with a cost-plus contract, while greater VC competition results in a fixed-price contract being offered. The agent’s effort is lower in a larger project, but non-negative under greater VC competition.     

The influence of age on SMEs’ growth determinants: empirical evidence

This paper seeks to investigate whether age is a fundamental characteristic of the relationships between determinants and growth. The empirical evidence obtained allows us to conclude that: (1) age and size are restrictive factors of the growth of young SMEs, but they are not important for the growth of old SMEs; (2) cash flow and debt are of greater relative importance for growth in young SMEs than for growth in old SMEs; (3) R&D intensity and labour productivity are of greater relative importance for growth in old SMEs than for growth in young SMEs; (4) interest on debt is of greater relative importance for diminished growth in young SMEs than for diminished growth in old SMEs; and (5) R&D intensity in situations of financial deficit is of greater relative importance for diminished growth in young SMEs than for diminished growth in old SMEs, but only in context of high-tech SMEs.     

Founding entrepreneur’s dilemma: Stay or exit the firm following an acquisition? An international comparison

Many differences exist between founders that decide to maintain ownership of their firm and those that surrender ownership. Few studies have addressed what founders decide to do once their firm has been acquired, and even fewer have looked at this phenomenon from an international point of view. By utilizing Prospect Theory, we address this research question through a database of 6,271 founding entrepreneurs from North America, Europe, and Asia. We compare and contrast founders who choose to remain within the company with those that exit and move on to a different activity after their enterprise has been acquired. Our empirical analysis suggests that founders’ tenure, entrepreneurial experience, education level, international experience, and their world region of residence, together with the firm’s stock exchange listing, act as significant antecedents of the founding entrepreneur’s choice to exit the firm after acquisition.     

Economic growth or redistribution?

Economic and development policies in Latin America, as in all other developing countries, are supposed to tackle the problem how to increase total income and, at the same time, how to reduce the present inequalities in the distribution of income. The opinions on the question, which of these tasks deserves priority, differ widely.     

The practitioners’ path to customer loyalty: Memorable experiences or frictionless experiences?

Managers of CX programs are often faced with a decision between investing more in experience design (memorable CX) or improving experience delivery (frictionless CX). Current measurement approaches in both industry and academia do not provide a useful framework to address this dilemma adequately or directly. Using 6009 brand ratings by 1070 unique respondents, this research evaluates the impact of memorable vs frictionless CX on customer share of wallet, as well as the mediating effects of satisfaction on these relationships. Both memorable and frictionless CX have significant positive effects on customer share of wallet. These effects are partially mediated by satisfaction. There is an interaction between memorable and frictionless CX which suggests that attempts to maximize both have diminishing returns. The relative impact of each type of CX varies significantly by sector. This alternative method for measuring CX and assessing its impact provides incremental insight over common industry approaches.     

Puzzles or problems? Cutting through the manager's dilemma

A “problem” is not always a problem. Sometimes it's a puzzle. It's very important, when confronted by something that needs a solution, to know what you have and to apply the correct mechanisms to solving it.     

The multichannel pricing dilemma: Do consumers accept higher offline than online prices?

Whether to unify or discriminate prices in offline and online channels is a controversial topic that can be central to whether offline retailers survive in the marketplace. Field data evidence from a large multichannel retailer reveals a sobering picture. On average, only offline price premiums of approximately 2% seem feasible, and such premiums vary largely by product categories and price levels. High-priced products, which consumers perceive as risky, tend to allow offline price premiums, as do low-priced, takeaway items. However, in between these two extremes, the results show no potential for offline price premiums. Drawing on price fairness theory, we further explore consumer responses to higher offline prices in three experimental studies. In contrast with the assumptions of price fairness theory, the provision of purchase advisory services and communication of the price motive hardly stimulate consumer acceptance of higher offline prices in our context. However, the findings reveal important heterogeneity in consumer responses depending on their market segment, because some market segments indeed respond less negatively to higher offline prices. In addition, consumers accept offline price premiums for unplanned purchases.     

Good or bad? The influence of FDI on productivity growth. An industry-level analysis

This paper attempts to reconcile the often inconclusive evidence on the role of FDI in the process of economic development by taking into account the heterogeneity both among industries and among countries. Using a comparable database at the industry level for 35 countries in the OECD, Asia and Eastern Europe from 1987 to 2002, we test for the influence of both stage of development and sectoral FDI patterns in the relationship between FDI and productivity growth. In certain industries and for the catching-up countries, a significant and positive relationship emerges when FDI coincides with high investment or export orientation.     

The entrepreneurial earnings puzzle: Mismeasurement or real?

A review of recent evidence on relative earnings from entrepreneurship versus wage work presents a puzzle: why do individuals become entrepreneurs when entrepreneurs on average apparently earn less than employees? After considering several potential explanations, we empirically analyze one: income underreporting by entrepreneurs. Using a nationwide panel survey representing U.S. households over 15 years, we estimate that entrepreneurs on average earn 4% less per year than employees. However, after correcting for income underreporting, the mean financial gain to entrepreneurship is positive and large, greater than 42%. However, we show that this estimate is built on some unpalatable model assumptions.     

Hong Kong’s export-propelled growth

Hong Kong’s metamorphosis from an entrepot to an industrial economy during the past quarter of a century gives a good example of how a developing country can achieve remarkable growth through international trade.     

Perceived corporate social responsibility effects across nations – The role of national institutions

While many multinationals reduce their ecological footprint and signal corporate social responsibility (CSR), consumers’ perceptions of CSR signals have distinct cross-national effects on behavior. However, knowledge of how national institutions influence these effects remains limited. The authors address this gap by analyzing the roles of institutions in perceived CSR effects on consumer purchase intention, via trust and quality, in 43 countries using multilevel modeling. They find a core pathway of CSR among the direct and indirect effects. Importantly, they show for the first time how economic, regulative, normative and cultural-cognitive institutions affect these pathways differently. Key levers are revealed, together with less important institutions. These findings have direct implications for managers and stakeholders interested in cross-national differences in CSR effects.     

The Consumer Product Safety Commission: Benefit or Boondoggle?

The Consumer Product Safety Commission has been subject to the criticism of all parties involved in the regulation of the safety of consumer products. This paper evaluates the Commission's performance, examining both the sources of the Commission's regulatory problems and the extent to which recent amendments to the Consumer Product Safety Act will ameliorate these problems. Alternative approaches to the regulation of consumer product safety are suggested.     

The Japanese Export Insurance Arrangements: Promotion or Subsidisation?

Japan has promoted its exports by reducing the risks accompanying overseas sales through short‐term facilities for exporters. Short‐term export insurance schemes operated in line with rules on minimum premia are not prohibited according to current international trade rules. The insured amount of underwriting has however grown steadily and the balance of accounts of export insurance has deteriorated over a sustained, ‘long‐term’ period. The Japanese government has supported the system by reinforcing its financial base. In the 1980s and 1990s, the amount of claims was almost three times higher than premium incomes. Although the Japanese government may have subsidised exporters through the export insurance system, such subsidisation is notionally at least in accordance with the current regulations of the global trading system. The multilateral trading system has included export insurances at premium rates inadequate for covering the long‐term operating costs and losses of the programmes in the list of export subsidies. The current Members of the WTO are obliged to abide by the Agreement on Subsidies and Countervailing Measures which comprises the illustrative list of export subsidies. However, the Agreement also stipulates that export insurances consistent with the interest rate provisions of the OECD Arrangement should not be considered as an export subsidy. Therefore, provision of export insurances not prohibited by the WTO regulations may be considered by developing countries undergoing trade deficits as a means of export promotion. Japan has done similarly for the past half century.     

To seek variety or uniformity: The role of culture in consumers’ choice in a group setting

One stream of research suggests that individuals in a collectivistic culture tend to follow the others’ choices in a group choice setting (e.g., Markus and Kitayama 1991). Other research, however, suggests that the choices others make have little impact on the individuals’ choices in this cultural context (e.g., Kim and Drolet 2003). The current research attempts to test these competing hypotheses by examining individuals’ choices in group choice contexts (Ariely and Levav 2000). First, comparisons of 517 meal order slips from two local restaurants in Korea with simulated outcomes indicate a profound group-level uniformity seeking in dish selections. Second, our field experiment reveals that members of a collectivist culture tend to follow group members’ choices when group influence is evident. Unlike the previous findings of studies conducted on individuals from Western cultures, selections made in accordance with the cultural norm do not result in the reduction of emotional well-being for the collectivist cultural individuals. Finally, we provide more direct evidence for the hypothesized role of culture by showing that the choices of individuals with collectivistic cultural backgrounds are associated with higher uniformity-seeking tendency compared to those of individualistic cultural backgrounds.     

The European community — opportunity or hazard for Turkey’s economy?

Turkey once chose the road into the EC of its own free will. This decision was consistent with its European orientation since the days of Atatürk. The association with the EC and the prospect of full membership are nevertheless attracting much criticism in Turkey today. Therefore it is important that West Europeans should try to find out the reasons for this attitude and draw the proper conclusions.     

The "New" Stability and Growth Pact: More Flexible,Less Stupid?

The doubts and criticisms with regard to the fiscal discipline imposed by the Stability and Growth Pact (SGP) have been many and varied, and the SGP was revised as a result. The following paper evaluates the changes contained in the "new" SGP by considering the properties for ideal fiscal rules put forward by Kopits and Symansky. The analysis points towards a clear increase in flexibility together with the probable emergence of new enforcement problems. In this context, the need for new improvements within the European framework for the definition and implementation of national fiscal policies is discussed.