Air travel attitudes and behaviours: The development of environment-based segments

In an era when the transport sector is increasingly contributing to environmental damage there is a need to better understand the behavioural response of consumers. Theories such as the Theory of Planned Behaviour and the Norm-Activation Model have had some success in explaining pro-environmental behaviours; this paper examines the application of these to air travel. It utilises insights from previous attitude behaviour research to develop a more detailed understanding of how normative influences, individual values and other psychological factors are affected by individual attitudes to air travel attitudes and how these influence behaviour. This informs recommendations for a policy response, which emphasises the need to bring air travel behaviour in line with other energy saving household behaviours.     

Lessons from travel planning and road user charging for policy-making: through imperfection to implementation

In 1978 Gunn published a seminal paper which explained why implementation of policy is so difficult. The paper set out 10 conditions, which should be satisfied if perfect implementation is to be achieved. Whilst it is clear that perfect implementation is not possible in the real world, and Gunn has subsequently been criticised for his ‘top-down’ approach to decision-making, these conditions do, nonetheless act as an effective framework through which to evaluate good practice in the implementation of urban transport policy instruments. Two urban transport policy instruments, which form an increasingly important element of the Government's strategy in the UK for reducing the demand for private transport as set out in a New Deal for Transport (DETR, 1998), are travel plans and road user charging. Travel plans are a relatively recent policy instrument in the UK and seek to reduce trips to work by car by providing, through individual employers, a targeted, integrated package of incentives and disincentives to influence commuters' choice of mode of travel to and from the workplace. Road user charging, whereby motorists are charged for the road space they use in urban areas, seeks to reduce the congestion problem via the price mechanism, and has a longer history in the UK. To date the implementation of travel plans in the UK has been more widespread than that of road user charging. It is fair to say, however, that the widespread implementation of both urban transport policy instruments is a complex and sensitive area for decision-makers.The aim of this paper is firstly, to analyse travel plans and road user charging in the UK with respect to the conditions for perfect implementation put forward by Gunn and secondly, to highlight the elements of good practice, pertinent to the implementation of road user charging, in the process of the implementation of travel plans. Overall, the paper uses Gunn's theoretical framework as a basis for recommendations for better decision-making that will aid the wider implementation of both travel plans and road user charging internationally.     

Transitional economy tourism: German travel consumers' perceptions of Lithuania

This paper examines the current status of tourism in Lithuania as well as potential German tourists' perceptions of Lithuania as a tourist destination. As tourism is an important source of foreign exchange and provides jobs for a large number of people, the Lithuanian Government is quite interested in increasing the number of tourists visiting the country. Data gathered at the International Tourism Exchange in Berlin was analysed and recommendations made concerning marketing techniques that could be used to increase tourism from the European Union and other western countries. Copyright © 2003 John Wiley &Sons, Ltd.     

Children's travel behaviours in Canberra: car-dependent lifestyles in a low-density city

The study focuses on the independent travel opportunities of children in Canberra, a low-density Australian city. The use of a methodology developed in previous research on children's independent mobility in England and Germany facilitated comparisons with these countries. Differences in levels of this mobility were observed between schools in Canberra, England and Germany. Some explanations for these differences are offered. The discussion includes an explanation of how levels of children's independent mobility are affected by the dominance of the motor vehicle in the development of a low-density city.     

Information searching and the travel behaviours of MICE travellers: a cross‐cultural study

Despite growing academic interest in meetings, incentives, conventions and exhibitions (MICE) travel in recent years, there has been little investigation of the comparative information search behaviours of MICE travellers on the basis of their country of origin and cultural background. This paper proposes that country of residence and primary language spoken are significant factors in explaining the information searching and travel behaviours of MICE travellers. The sample population included Japanese‐, English‐ and Chinese‐speaking MICE travellers. A self‐completion questionnaire was administered to travellers undertaking MICE‐related travel in Taipei, Taiwan. Some significant differences were identified between the three respondent groups. The findings demonstrate the important role that is played by internal and external information sources among MICE travellers as a predictor of their subsequent travel to Taiwan. Copyright © 2011 John Wiley & Sons, Ltd.     

Investigating the Impact of SERVQUAL Dimensions on Customer Satisfaction: The Lessons Learnt from Serbian Travel Agencies

Despite the rise of online travel booking services, it seems that traditional travel agencies remain an intractable part in the process of making travel arrangements for most travelers. Nevertheless, the question remains as to what triggers travelers' satisfaction with travel agencies. In order to explore this, we focused on Serbian travel agencies and researched the impact of the five individual SERVQUAL dimensions on travelers' satisfaction. Results revealed that four SERVQUAL dimensions (reliability, responsiveness, empathy and tangibility) had a significant influence on customer satisfaction. Copyright © 2011 John Wiley & Sons, Ltd.     

Telework and daily travel: New evidence from Sweden

Telework, long promoted as a way to reduce daily travel and address congestion problems, has been extensively studied in transport research. Empirical consensus has long held that telework reduces overall travel, but several updated studies now suggest the opposite. Meanwhile, telework has steadily increased in many countries, and few studies have examined contexts where regular teleworkers have grown to form an early majority. We study how telework influences daily travel in such a context, namely, Sweden from 2011 to 2016. Using representative micro-data from the Swedish National Travel Survey, this study also captures travel behaviour during the defined period when the telework was actually practiced, distinguishing different telework arrangements and analysing a range of travel behavioral outcomes. We conclude that telework leads to reduced travel demand, more use of active transport modes, and congestion relief. Important differences between full- and part-day teleworkers are also highlighted, stressing the importance of understanding telework as a diversified coping strategy for organizing the spatiotemporality of everyday life.     

Role of user's socio-economic and travel characteristics in mode choice between city bus and informal transit services: Lessons from household surveys in Visakhapatnam,India

Informally operated paratransit or Intermediate Public Transport (IPT) systems provide demand responsive transit in many developing countries, often competing with formal public transport systems. Literature on the relative user characteristics of the two modes and their choice behaviour between the systems is limited. This article addresses the gap by presenting a methodology to derive a comprehensive understanding of socio-economic and travel demand characteristics of all transit users in a city. The household survey based data collection and analysis framework is demonstrated for the case of Visakhapatnam, a medium sized Indian city. The variables impacting users' choice between the formal and informal modes were derived through binary logistic regression. It was observed that gender, income and travel time have a significant influence on users' choice between the modes, with waiting time having the maximum impact on mode choice. Therefore, the high frequency services offered by paratransit attract users making shorter trips.     

A cointegration analysis of bilateral air travel flows: The case of international travel to and from the United States

Demand for international air travel has risen over the past decade causing international visitation to the US to reach a record high in 2012. This paper assesses the dynamic impacts of GDP, exchange rate, and the 9/11 terrorist attacks on bilateral air travel flows between the US and its 11 major travel and trading partners. An autoregressive distributed lag modeling approach is employed to estimate short- and long-run relationships between variables. Long-run results demonstrate foreign GDP as the major determinant of demand for inbound travel to the US and US GDP is a crucial factor affecting demand for outbound travel from the US. These findings support a strong linkage between economic growth and demand for international air travel. The real exchange rate has relatively little impact on the bilateral air travel flows. The US dollar appreciation against foreign currencies is found to reduce demand for inbound travel to the US, while having mixed effects on outbound travel from the US. In the short-run, economic growth tends to be a primary factor influencing international travel flows to and from the US. The 9/11 market shock has a detrimental short- and long-run effect on the bilateral air travel flows, implying that the impact of 9/11 is prolonged in international air travel markets.     

Shopping orientation and online travel shopping: The role of travel experience

This paper investigates how consumers' shopping orientation toward travel shopping influences their tendency to shop for travel products on the Internet. The paper also looks into the role of consumers' travel experience. A conceptual model is developed and a number of hypotheses are forwarded and tested by structural equation modeling, using data from 256 respondents. The results support several of the stated hypotheses. Shopping orientation and travel experience both influence travelers' intentions to shop travel products online. Implications for management practice and further research are discussed at the end of the paper. Copyright © 2011 John Wiley & Sons, Ltd.     

Public infrastructure and regional growth: Lessons from meta-analysis

The aim of this study is to synthesize the current literature on infrastructure and growth by determining sources of variation in empirical results by means of a meta-analysis. We use an ordered probit model for investigating changes in the probability of finding negative, positive, and insignificant impacts. The total data base consists of 912 observations from 42 studies conducted between 1995 and 2014. The meta-analytical results show that study characteristics do matter for the magnitude and sign of the variables concerned. We find that studies which employ data from the US are more likely to register a negative impact of public infrastructure on regional growth. We also find that type of infrastructure, research methodology, time span, type of infrastructure measure, and geographical scale affect the outcomes of the primary studies. Studies that take into account interregional, interstate and interprovincial relations have a higher chance of finding negative effects, which gives an idea about the spillover effects of these investments. In contrast, some characteristics like output measure and selection of a particular sector appear to have no effect on obtaining positive, negative or insignificant outcomes. The findings of this study offer new insights to policy makers on the variation in empirical results regarding the relationship between public investment infrastructure and regional growth.     

Religious obligations to travel: first-generation Pakistani migrants from Newcastle-upon-Tyne

This article analyses the religious travel experiences of members of the first generation of the Muslim Pakistani diaspora living in Newcastle-upon-Tyne, UK drawing upon qualitative interpretations collected from semi-structured interviews. Religious travel for first-generation Muslim Pakistanis is influenced by Islamic principles and practices associated with obligations to travel to meet with friends and relatives. Religious obligations to travel are considered as a key factor influencing visiting friends and relatives (VFR) mobilities at a local and national level. The religious obligation associated with VFR travel is examined in view of one of the five pillars of Islam, which is salah (prayer), which stimulates various mobilities. Central to the analysis of religious-orientated (VFR) journeys are the conceptual underpinnings of obligations situated in the mobilities paradigm, which give rise to understandings of spiritualities of place. Religious obligations to travel unite the Muslim diaspora in various local (in Newcastle-upon-Tyne) and national (UK) settings. The contribution of this paper is, therefore, to advance the understanding of the relationship between Islam and travel, and add to existing knowledge of the journeys of Muslim travellers in the context of VFR travel. We conclude by suggesting further avenues of research concerning religious obligations to travel.     

Evaluation of voluntary travel behaviour change: Experiences from three continents

The past 20 years has seen a rapid growth across the world in the number, range and scale of voluntary travel behaviour change (VTBC) initiatives. These so-called ‘soft’ measures have challenged the assumption that modal shift is only possible through ‘hard’ system-based measures, or through regulation. Among the most high-profile VTBC initiatives is a household-based behaviour change technique known as Individualised Travel Marketing. This dialogue marketing approach was developed by Socialdata (under the brand name IndiMark^®) in response to its own research suggesting that a lack of information and motivation, and incorrect perceptions of the alternatives to the car, were significant barriers to modal shift. IndiMark has been applied in more than 100 pilot and nearly 150 large-scale projects, targeting a total of more than three million people on three continents. A key factor in this widespread take up has been the consistent use of a detailed evaluation design, employing travel behaviour surveys before and after the IndiMark intervention, using Socialdata's KONTIV^® survey method. This well-established design uses a self-administered, mail-back questionnaire, coupled with motivation by post and telephone to encourage high response rates (typically between 60% and 80%) helping to provide reliable data on mobility behaviour. This paper reviews the development of the IndiMark technique and the key features of its evaluation using the KONTIV^® survey method. It draws on this experience to address key challenges in the evaluation of VTBC initiatives, and to identify the common threads of an integrated approach which might strengthen the case for all soft measures.     

Happiness and travel mode switching: Findings from a Swiss public transportation experiment

We present results from a recent experiment conducted in Switzerland that studies the effects of a temporary change in the mode of travel to work on travel happiness and mode switching. The primary aim is to study the dynamics in travel satisfaction ratings obtained before and after the intervention. Two behavioral mechanisms driving the change in satisfaction ratings are analyzed. The first one is that satisfaction ratings are influenced by reference points. The second mechanism is that satisfaction ratings are affected by cognitive awareness, whereby the disruption of routine travel conditions makes people think more fully about their travel happiness with different modes of transportation.It is found that the measure of satisfaction with the commute by car obtained right after the temporary intervention is significantly different from the measure obtained before the intervention, and both behavioral hypotheses are supported by the pattern of change in satisfaction ratings. The policy and modeling relevance of different well-being measures obtained at different points in time is discussed.As to mode switching, none of the 30 participants switched completely to public transportation after the intervention but a number of them continued to commute occasionally by public transportation. The relationship between mode switching and satisfaction and the implications of this intervention for public transportation agencies and other organizations interested in behavioral modification are discussed.     

Wealth effect from real estate and outbound travel demand: the Malaysian case

This study uses quarterly data from Malaysia (2000–2011) to examine the relationship between the wealth effect from real estate (WERE) and outbound tourism while controlling for other relevant outbound tourism determinants. By applying time-series cointegration regressions, the results show that WERE has a positive and significant impact on Malaysian outbound travel demand. Then, we exclude the departures for business purposes from the total departures in order to have a better understanding of the impact of WERE on the consumption of a luxury good like international travel for leisure purposes. Similarly, we find that WERE increases Malaysian international travels for leisure purposes. The findings provide some implications for Malaysian policy-makers as well as tourism and travel agents.     

Built environment effects on leisure travel for children: Trip generation and travel mode

This study empirically analyzed the effects of built environment on leisure travel among children. Students of three elementary schools, namely Yangmingshan, Sanyu and Shilin, all located in the Shilin District of Taipei, were chosen to provide sample data. The negative binomial regression model and multinomial logit model were used to analyze trip generation and travel mode, respectively. This study reached the following empirical findings: (1) mixed land use, employment density, walkway quality, leisure facility supply and leisure travel distance encouraged generation of leisure trips for children; (2) intersection density, building density, employment density and walkway quality encouraged a child to use transit systems or non-motorized travel modes for leisure travel; and (3) vehicle density and leisure travel distance discouraged walking and biking but encouraged the use of transit systems for leisure travel involving children. Local government can use the empirical findings of this study to develop urban planning strategies to encourage children to perform leisure activities outside the home using transit systems or non-motorized travel modes.     

Identifying dimensions of exclusion from a BRT system in a developing country: a content analysis approach

To date, transport exclusion has largely been approached from an accessibility perspective, developing place- and individual-based measures. However, these measures present a weakness in that they typically capture aggregate patterns. To address this disadvantage, in this paper, social-based measures to transport exclusion from a media perspective are explored. The objective is to analyze the content of a transport-related blog initiated by a local newspaper in the city of Cali, Colombia to determine if any potential indicators of social exclusion can be gleaned from this source. A two-step content analysis is performed on the entries to determine if indicators are present that may be a current source of exclusion, or that may potentially cause individuals to exclude themselves from the system. Findings reveal that bloggers made reference to geographic, time, and fear-based exclusionary dimensions, as well as personal and societal. Such a forum thus holds the potential to inform policy makers of enhancements that can be made to the system that help make it more socially inclusive. The study is unique in its developing country setting where public participation in transport planning is rare.     

UK air travel preferences: Evidence from an East Midlands household survey

Air travel preferences of the general public are examined from a household survey in the Charnwood Borough Council area of Leicestershire, within the East Midlands region of the UK. Survey analysis shows that individuals frequently fly using low-cost airlines for leisure purposes, and often travel long distances to access airports. The price sensitivity of respondents to changes in air fares varies across the sample. Most respondents agree that there are both economic benefits and environment disbenefits associated with aviation.     

Zonal method for urban travel surveys: sustainability and sample distance from the CBD

This paper details a method of surveying the travel behaviour and values of households within inner, middle and outer urban zones. This survey of 400 households in two North Queensland (Australia) cities provides details of 3500 urban trips, travel modes and choices linked to household location. Stratified sampling based on distance from the Central Business District shows pronounced methodological advantages. This simple and effective method shows that outer urban dwellers used about three times the amount of fuel as their more central counterparts, placing them at the vanguard of unsustainable urban travel, a great challenge for policy, developers and city planners.     

Revealing intra-urban travel patterns and service ranges from taxi trajectories

As an important transport tool, taxi plays a significant role to meet travel demand in urban city. Understanding the travel patterns of taxis is important for addressing many urban sustainability challenges. Previous research has primarily focused on examining the statistical properties of taxi trips to characterize travel patterns, while it may be more appropriate to explore taxi service strategies on seasonal, weekly or daily time scale. Therefore, intra-urban taxi mobility is investigated by examining taxi trajectory data that were collected in Harbin, China, while 12-week corresponding to 12-month is chosen as the sampling period in our study. The multivariate spatial point pattern analysis is firstly adopted to characterize and model the spatial dependence, and infer significant positive spatial relationships between the picked up points (PUPs) and the dropped off points (DOPs). Secondly, the points of interest (POIs) are identified from DOPs using the emerging hot spot detection technique, then the taxi services and movement patterns surrounding POIs are further examined in details. Moreover, our study builds on and extends the existing work to examine the statistical regularities of trip distances, and we also validate and quantify the impacts posed by airport trips on the distance distributions. Finally, the movement-based kernel density estimation (MKDE) method is proposed to estimate taxis' service ranges within three isopleth levels (50, 75 and 95%) between summer/weekday and winter/weekend from taxi driver's perspective, and season as well as temperature factors are identified as the significant effect within certain service range levels. These results are expected to enhance current urban mobility research and suggest some interesting avenues for future research.