Minibus taxis in Kampala's paratransit system: Operations,economics and efficiency

Most cities in sub-Saharan Africa rely for their public transport on paratransit in the form of fourteen- to twenty-seater privately owned and mostly old minibus taxis. The system is often seen as disorganized, unregulated and inefficient. To assess the accuracy of this picture, we analyzed the operations and economics of Kampala's minibus taxi system and its efficiency from the passengers' and the drivers' perspectives, using ‘floating car data’. We found that the picture is largely accurate. Our findings suggest the need for moderate transformation: adequate enforcement of regulations, reorganization of ownership, renewal of fleets, and integration of ICT systems to facilitate scheduling, booking and fare collection. This will help to make the system safer, cleaner and more efficient for Kampalan commuters and more stable, secure and profitable for the minibus taxi drivers and the mini industries that depend on them.     

Analysis of ground access modes choice King Khaled International Airport, Riyadh, Saudi Arabia

Airports are vital to the transportation system because air travel is the fastest means of transporting people and goods around the world. Airports also connect aviation systems with other modes of transportation.As a result, access modes to airports are critical to the aviation system, and studying air passenger decisions regarding mode choice is an essential part of airport management and system planning.Though there has been systematic analysis of car use to access airports, there has been less systematic attention to the use of the public transport system, especially the taxi service. The aim of this study is to identify King Khaled International Airport (KKIA) access mode characteristics and users, which has not been investigated previously concentrating on the mix between car and taxi using data collected specifically for this research.More than half (55.5%) of the travelers surveyed arrived at KKIA by private car; taxi and limousine passengers accounted for 42.2% of the sample. The Saudi Public Transit Company (SAPTCO), transported only 2.3% of the air passengers surveyed. These results are similar to findings for an airport in the United States and very different from findings for an airports in the East (e.g., Hong Kong).A binary logit model was developed to evaluate the access mode choice. It was found that income, luggage, travel access time, and nationality significantly affect mode choice.Results provide insight for improved planning of access to KKIA.     

An exploratory empirical analysis of willingness to hire and pay for flying taxis and shared flying car services

A new transportation mode that can simultaneously operate on land and in the air, namely the flying cars, is anticipated to penetrate the automobile fleet between 2020 and 2025. Due to their flexible mobility patterns and automated operational characteristics, flying taxi and shared flying car services are expected to expand the existing shared mobility services (such as Uber, Lyft, and similar services) of the urban transportation network. Despite their forthcoming introduction in the shared mobility market, public perceptions and expectations about these services have not been investigated in travel demand literature. This study aims to provide an exploratory analysis of public willingness to hire and pay for flying taxis and shared flying car services, and to identify the determinants of the willingness to hire and pay for such services. Using data collected from an online survey, individuals' willingness to hire and to pay for flying taxi and shared flying car services are statistically modeled within a correlated grouped random parameters bivariate probit framework. The analysis shows that various socio-demographic characteristics and individuals’ opinions towards the perceived benefits and challenges of flying cars affect public willingness to hire and pay for flying taxi and shared flying car services. Even though the awareness about the operation of flying taxis and shared flying car services is possibly limited in the public sphere, the findings of this study can provide insights into the challenges that policymakers, manufacturing companies, and shared mobility providers will face with the introduction of such flying car services in the transportation networks.     

Uncovering the spatiotemporal patterns of CO2 emissions by taxis based on Individuals' daily travel

Traffic-related carbon dioxide (CO₂) emissions have become a major problem in cities. Especially, the CO₂ emissions induced by taxis account for a high proportion in total CO₂ emissions. The availability of taxi trajectory data presents new opportunities for addressing CO₂ emissions induced by taxis. Few previous studies have analyzed the impact of human trips on CO₂ emissions. This paper investigates trip-related CO₂ emission patterns based on individuals' travel behavior using taxi trajectory data. First, we propose a trip purpose inference method that takes into account the spatiotemporal attractiveness of POIs to divide human trips into different types. Further, we reveal the spatiotemporal patterns of CO₂ emissions from various types of trips, including temporal regularity and periodicity as well as spatial distribution of “black areas”. Finally, comparative analysis of CO₂ emissions for different kinds of trips based on trip behavior is conducted using three variables, namely trip distance, trip duration and trip speed. This study is helpful for us to understand how to make travel and cities more sustainable through modifying people's trip behaviors or taxi trips.     

Analysis of the effect of charging infrastructure design on electric taxi driving profiles: A case study approach on the example of Singapore

Replacing conventional vehicle taxis with electric vehicles would be an efficient measure to reduce greenhouse gas emissions. Due to the limited range and long charging times of current battery electric vehicles, it is of utmost importance to provide sufficient charging facilities. This article analyses the impact of the placement and charging power of charging stations on potential mileage and revenue of electric taxis on the example of Singapore. Therefore, we developed an agent-based electric taxi simulation model to investigate electric taxis’ driving profiles with respect to different vehicle types and charging infrastructure designs. This model is also capable of simulating conventional taxi driving profiles. The validation of these simulation results with real taxi data showed that the model is reproducing taxi driving profiles with high accuracy in great detail. We found out that electric taxis could reach the same mileage and revenue as conventional taxis if charging with a power of 160?kW is possible. Furthermore, we discovered that waiting times for available charging stations have a stronger effect on revenue than the length of detours to reach charging stations. Based on these findings, we concluded that it is more important to reduce waiting times by placing sufficient numbers of charging stations at each location before expanding the charging network by installing small numbers of charging stations at many locations.     

Text mining approach to explore dimensions of airline customer satisfaction using online customer reviews

The airline industry operates in a highly competitive market, in which achieving and maintaining a high level of passenger satisfaction is seen as a key competitive advantage. This study presents a novel framework for measuring customer satisfaction in the airline industry. Using text mining methods we explore Online Customer Reviews (OCRs) to provide guidelines for airlines companies to improve in competitiveness. We analyze a database of more than 55,000 OCRs, covering over 400 airlines and passengers from 170 countries. Using a Latent Dirichlet Allocation model we identified 27 dimensions of satisfaction described by 882 adjectives. Dimensions and adjectives were used to predict airline recommendation by customers, resulting in an accuracy of 79.95%. The most relevant dimensions for airlines' recommendation prediction were calculated. OCRs were stratified according to several variables. Of those, type of passenger impacted the least on the number of dimensions of customer satisfaction, while type of cabin flown impacted the most. Observing results in different publication years we showed airline customer trends through time. Our method showed sensitiveness to identify variations in dimensions distribution according to different passenger characteristics and preferences. Practical implications are that airline service providers aiming at maximizing customer satisfaction should focus their efforts on (i) customer service to first class passengers, (ii) comfort to premium economy passengers, and (iii) checking luggage and waiting time to economy class travelers. Regression analysis revealed cabin staff, onboard service and value for money as top three dimensions of satisfaction to predict the recommendation of airlines. Designing services that excel in those dimensions is likely to improve the company's performance with customers.     

Study of emerging air taxi network operation using discrete-event systems simulation approach

This research focuses on understanding the air taxi operations to determine the number of air taxis required to fulfill the demand for urban air mobility in New York City (NYC). We leverage the Define, Measure, Analyze, Design, and Verify (DMADV) framework and integrate it with the systems simulation approach. Upon investigation, we find that all the parameters linearly impact the vehicle utilization, while other measures are robust, specifically with respect to the seating capacity. It is also recommended to operate initially with 70 air taxis in NYC to achieve a trade-off between customer wait time and vehicle utilization. The proposed approach can act as a recommender system for air taxi companies.     

Exploring passenger preferences in airline service attributes: A note

This paper examines passengers' valuations on airline service attributes using stated preference analysis in the direct flight air market between Taiwan and China. An experiment design reflecting the characteristics of low cost airlines is used to collect stated preference data from Taiwanese air passengers. Empirical results reveal not only the implicit values of service attributes but also the preference differences in attributes between business and non-business travelers.     

Looking for the obvious: Motorcycle taxi services in Sub-Saharan African cities

Motorcycle taxis (MCT) have been present in many cities of Sub-Saharan Africa for several decades. This paper aims to answer two questions: How can we objectify the massive and lasting development of a “motorcycle taxi model” in the cities of SSA? How does this model function in practice? First, the spread of motorcycle taxis in Sub-Saharan Africa is examined by using an internet-based bibliometric analysis of academic output and local press articles. Second, the functioning of the industry and the informalization rationales at work in the deployment of the motorcycle taxi model are analyzed on the basis of a field study in Lomé, the capital of Togo.The bibliometric analysis of the academic output shows the presence of MCT in 14 countries over a 30 year period, and that of the local press almost doubles the number of countries. It also provides some temporal reference points and suggests some reasons for MCT deployment. Three main features of the functioning of the MCT industry in Lomé are identified: the equivocal attitude of the State, the heterogeneous characteristics of the players, and the strong and multifaceted linkages of MCT with formal activities. The results from this research provide evidence that the development of the motorcycle taxi model in SSA is closely associated with globalization and informalization processes.     

Determinants of passengers’ choice of airline check-in services: A case study of American,Australian, Korean,and Taiwanese passengers

This paper investigates factors that influence whether air travelers’ choose conventional counter or self-service check-in, including kiosk and web check-in. It uses data collected from American, Australian, Korean, and Taiwanese passengers. The data suggests that a passenger’s choice of check-in service is strongly dependent on nationality and previous experiences of checking-in; i.e. a cultural bias exists in the behavior of passengers using airline check-in services. Taiwanese passengers prefer to use the conventional counter check-in service but Korean, Australian and American air travelers use more self-service check-in facilities. The analysis also highlights that passengers’ perceptions of the attributes of the check-in service significantly determine their choice of check-in option.     

Conditions for electric vehicle taxi: A case study in the Greater Stockholm region

This study investigates the usability of electric vehicles (EVs) in a taxi company in Greater Stockholm, Sweden. By investigating cost and revenue data of both electric and conventional taxi vehicles, as well as by interviewing taxi drivers and carriers, an assessment has been made of the financial and operational implications of using EVs in a company’s taxi fleet. Both the drivers’ and the carriers’ perspectives have been examined. The main findings are that the investigated e-taxis have a similar or lower Total Cost of Ownership and slightly higher profitability than the investigated conventional taxis. For taxi drivers, using e-taxis implies more advanced planning and revenue service time being sacrificed for charging. However, certain customers’ preferences for EVs, as well as benefits such as corporate clients favoring e-taxis and a zero emission priority queuing system at Stockholm’s main international airport (partly) compensate for time devoted to charging. In order to facilitate increased use of e-taxis, more fast charging facilities should become available at strategic locations. Besides that, there are signs that carriers’ lack of information about the opportunities and consequences of shifting towards e-taxis hamper a wider deployment of e-taxis.     

Revealing intra-urban travel patterns and service ranges from taxi trajectories

As an important transport tool, taxi plays a significant role to meet travel demand in urban city. Understanding the travel patterns of taxis is important for addressing many urban sustainability challenges. Previous research has primarily focused on examining the statistical properties of taxi trips to characterize travel patterns, while it may be more appropriate to explore taxi service strategies on seasonal, weekly or daily time scale. Therefore, intra-urban taxi mobility is investigated by examining taxi trajectory data that were collected in Harbin, China, while 12-week corresponding to 12-month is chosen as the sampling period in our study. The multivariate spatial point pattern analysis is firstly adopted to characterize and model the spatial dependence, and infer significant positive spatial relationships between the picked up points (PUPs) and the dropped off points (DOPs). Secondly, the points of interest (POIs) are identified from DOPs using the emerging hot spot detection technique, then the taxi services and movement patterns surrounding POIs are further examined in details. Moreover, our study builds on and extends the existing work to examine the statistical regularities of trip distances, and we also validate and quantify the impacts posed by airport trips on the distance distributions. Finally, the movement-based kernel density estimation (MKDE) method is proposed to estimate taxis' service ranges within three isopleth levels (50, 75 and 95%) between summer/weekday and winter/weekend from taxi driver's perspective, and season as well as temperature factors are identified as the significant effect within certain service range levels. These results are expected to enhance current urban mobility research and suggest some interesting avenues for future research.     

Urban taxis and air pollution: a case study in Harbin, China

Taxis share a high proportion of urban traffic volume and contribute a large proportion to urban air pollution. This paper addressees this context by exploring urban taxi air pollution emissions and possible reduction countermeasures. Based on a survey of Harbin taxis, we have developed different urban taxi pollution emissions models and considered taxi passenger occupancy and taxi average vacant ratio. To reduce taxi air pollution emission, this paper sets a reduction goal and puts forward three kinds of transport management policies. These are taxi market regulation, introduction of electric and Liquefied Petroleum Gas powered vehicles, and the introduction of dial-a-ride services. The paper provides recommendations for managing urban taxi development using these strategies.     

A note on shared transportation for tourists with special reference to the Israeli sherut

In this note, we provide answers to two hitherto unstudied questions in the literature concerning the provision of shared transportation to tourists. First, we ascertain the long run fraction of time that there is no sherut taxi at a designated taxi stand. Second, we determine the long run fraction of tourists who are lost to the sherut taxi providing firm because no taxis are available when arriving tourists want a taxi. Finally, we show that these two long run fractions are equal because the so called PASTA property holds in our model. Copyright © 2009 John Wiley & Sons, Ltd.     

The sky is the limit? The determinants and constraints of European airports commercial revenues

This study investigates the determinants of commercial and retail airport revenues from real estate operations. Aviation revenues per passenger are mainly determined by the national income per capita in the area where the airport is located, the percentage of leisure travelers and the size of the airport. Main drivers of commercial revenues per passenger include the number of passengers passing through the airport, the ratio of commercial to total revenues, national income, the share of domestic and leisure travelers and the number of flights. These results are in line with previous findings of a negative influence of business travelers on commercial revenues per passenger. We also find that a large amount of retail space per passenger is generally associated with lower commercial revenues per square meter confirming decreasing marginal revenue effects. Real estate revenues per passenger are positively associated with national income per capita at airport location, share of intra-EU passengers and percent delayed flights.     

Dually sustainable urban mobility option: Shared-taxi operations with electric vehicles

Electric vehicles (EVs) are energy efficient and often presented as a zero-emission transport mode to achieve long-term decarbonization visions in the transport sector. The implementation of a sustainable transportation environment through EV utilization, however, requires the addressing of certain cost and environmental concerns such as limited driving range and battery-charging issues before its full potential can be realized. Nevertheless, a specific type of use of EVs, namely in taxi services, may elicit positive public opinion, as it promises a commitment toward sustainability in urban life. In light of this, this study proposes an integrated approach that combines EV operation with a conceptual design for shared-ride taxi services. As some productivity loss may be naturally expected due to the time spent in charging, it is important to look at whether such performance loss from the passenger and system standpoints can be offset with ingenuity in operational design. In this study, an EV taxi charge-replenishing scheme that can be coupled with a real-time taxi-dispatch algorithm is designed. The proposed EV charging schemes for taxi services are studied via simulations and the effects of the limited driving range and battery-charging details are examined from a system performance viewpoint. The simulation study also reveals illustrative results on the impact of the EV taxi fleet's operation on the charging system. Next, a real-time shared-taxi operation scheme that allows ride sharing with other passengers is proposed to maximize the operational efficiency. The simulation results suggest that the shared-taxi concept can be a viable option to improve on the limitations caused by EV operation. In addition, the importance of projected charging demands and queue delays at different charging locations are also addressed. Some limitations and a future research agenda are also discussed.     

Explaining pro-environment consumer behavior in air travel

Some airlines and airports have begun offering a voluntary carbon offsetting service. This article examines the behavior of passengers with respect to their preparedness to compensate for CO₂ emissions. Responses from an online-survey of air travelers suggest severity, self-perception, and importance are positively related to willingness-to-compensate. How passengers perceive their self-effectiveness in reducing CO₂ emissions does not affect willingness-to-compensate, but influences likelihood of compensating directly.     

How do passengers allocate and evaluate their travel time? Evidence from a survey on the Shanghai–Nanjing high speed rail corridor,China

Although previous studies have demonstrated that travel time is not wasted, only a limited number of studies have conducted an in-depth investigation of how passengers allocate their travel time and what factors will impact their subjective valuation of travel time (SVTT). Investigating such questions will uncover some of the possible economic, social, technological and behavioral reasons that influence SVTT. Using a survey of 822 passengers traveling along the Shanghai-Nanjing high speed rail (HSR) corridor in 2016, this study examines passengers' allocation of their travel time, and explores the determinants of SVTT for business and non-business travelers, respectively. Empirical results indicate that around half of the respondents spend the longest amount of travel time on ICT discretionary activities, but there are some differences across trip purpose. Ordered logit models suggest that SVTT is determined by a range of factors, which are classified into travel time allocation, HSR environment, travel attributes, and socio-demographic characteristics. However, the specific factors associated with SVTT are somewhat different between business and non-business trips. The findings of this study provide a better understanding of the perceived value of travel time in a supportive travel environment and in a typical e-society of a developing country, and offer implications for more comprehensively exploring determinants of SVTT in the future.     

Assessing the effects of perceived value (utilitarian and hedonic) in LCCs and FSCs: Evidence from South Korea

In the airline industry, passengers choose and buy service based on their perception of which airline delivers better value. Thus, it is important to compare two types of airlines, Low Cost Carriers (LCCs) and Full Service Carriers (FSCs), to measure how much their product or service is worth and the effect of perceived value on passengers' purchase decisions. This study examined the relationship between perceived value, satisfaction, and purchase intention in both FSCs and LCCs. Confirmatory Factor Analysis (CFA) and Structural Equation Modeling (SEM) were performed for data analysis. Our findings reveal that passenger satisfaction in LCCs is affected by hedonic value and utilitarian value, but passengers' future purchase intention is not dependent on satisfaction even when passengers are satisfied. In FSCs, moreover, utilitarian value is not a significant factor for satisfaction and purchase intention. This research provides implications for airline marketers and directions for future research.     

Risk factors associated with flying in adverse weather: From the passengers' point of view

Risk factors on the demand side of aviation safety are rarely addressed as the focus of research is most often placed on the supply side of aviation service. Even though airlines have the prerogative to cancel flights in the face of adverse weather, stranded passengers have to be reckoned with in the event of cancellation. Passengers' awareness of the risks associated with flying in adverse weather may help mitigate the confrontation as well as induce passengers to take the lead in adopting preventive measures. The aim of this article is to study the attitudes air travelers say they have towards flying in adverse weather, as well as risk factors regarding cancellation of trips in adverse weather. A conceptual framework is presented which outlines the links between risk factors and preventive measures. Data generated from a quantitative survey of 1145 air travelers, conducted in July 2015 at Taiwan's Kaohsiung International Airport, is used to examine this framework using correlation analysis and one-way analysis of variance (one-way ANOVA). The factors of trust, risk perception and domestic destination are found to be positively related to passengers' stated attitude toward taking preventive measures. Income, purpose of the trip and direct experience generate ambiguous results. The outcome also suggests the following paradox: while pilots make the final decision regarding aviation safety in adverse weather, they appear to enjoy the lowest level of passenger trust.