Measuring Corporate Environmental Performance: A Methodology for Sustainable Development

Assessing corporate environmental performance (CEP) that is both comprehensive and consistent with sustainable development both for society and companies, while at the same time taking heed of the facts and interests of each stakeholder, is not a simple feat. Due to the multidimensional character of the sustainability concept, several questions must be considered in the evaluation process: (i) the qualitative nature of indicators and the complexity of developing a synthetic index; (ii) the difficulty of choosing properly statistical techniques for aggregation and (iii) the difficulty of introducing stakeholders’ preferences in the assessment models. This paper is an attempt to address this challenge by developing a framework for the assessment of CEP, based on the application of a fuzzy multi‐criterion decision‐making (MCDM) method. To achieve positive scores in a CEP assessment, an organization should be strategically committed and engage in environmental management and governance structures that are translated into good results in terms of both engagement and operational performance. Unless such premises are explicitly incorporated into the assessment criteria, the results would reveal that the CEP measurement could not be brought into a line with an earnest ambition of achieving true sustainable development. Copyright © 2015 John Wiley & Sons, Ltd and ERP Environment     

Benchmarking sustainable E-commerce enterprises based on evolving customer expectations amidst COVID-19 pandemic

The 2019 coronavirus disease (COVID-19) pandemic has seriously impacted the performance of all types of businesses. It has given a tremendous structural boost to e-commerce enterprises by forcing customers to online shopping over visiting physical stores. Moreover, customer expectations of the digital and operational capabilities of e-commerce firms are also increasing globally. Thus, it has become crucial for an e-commerce enterprise to reassess and realign its business practices to meet evolving customer needs and remain sustainable. This paper presents a comprehensive performance evaluation framework for e-commerce enterprises based on evolving customer expectations due to the COVID-19 pandemic. The framework comprises seven primary criteria, which are further divided into 25 sub-criteria, including two sustainability factors, namely, environmental sustainability and carbon emissions. The evaluation approach is then practically demonstrated by analyzing the case of three Indian e-commerce firms. The results are obtained using a multi-criteria decision-making (MCDM) method, namely, Fuzzy VIKOR, to capture the fuzziness of the inherent decision-making problem. Further, numerical analysis is conducted to evaluate and rank various e-commerce enterprises based on customer expectations and satisfaction benchmarks. The findings explain the most important criteria and sub-criteria for e-commerce businesses to ensure customer expectations along with their economic and environmental sustainability.     

Assessment of alternative railway systems for sustainable transportation using an integrated IRN SWARA and IRN CoCoSo model

The long-term sustainability of the railway transportation system is determined by a set of criteria that must be considered. For this reason, multi-criteria decision-making (MCDM) techniques have been used because of their high possibility of providing complementary instruments with successful flexibility. Keeping this in mind, we developed a multi-criteria method to conduct an assessment of currently operational railway systems in West Africa for sustainable transportation based on the examination of key challenges affecting the railway system. This study presents the interval rough step-wise weight assessment ratio analysis-combined compromise solution (IR-SWARA-CoCoSo) model. We have adapted the model to group decision-making by incorporating a new technique for dealing with ambiguity and the utilization of interval rough numbers (IRNs). To evaluate the importance coefficients of criteria in the group decision-making procedure, a new interval rough SWARA method has been introduced as an improvement to handle the issues related to MCDM. For the evaluation of the railway transportation system for sustainable transportation, a novel interval rough CoCoSo method was used. According to the findings, information systems is the most critical challenge to the railway transportation system, while the railway system in Nigeria is the best among others. The results were validated in two stages of sensitivity analysis: a comparison with different interval rough approaches, and the calculation of Spearman's correlation coefficient and WS coefficient for all ranks in the comparative analysis.     

Using methods of Multi-Criteria Decision Making to provide decision support concerning local bioenergy projects

The public sector plays an important role in the German “Energiewende”. Besides energy management in municipal properties the local government can also support the switch to renewable energy sources through a change in energy supply structures within in their region. Methods of Multi-Criteria Decision Making (MCDM) from Operations Research are helpful regarding that challenge, as they are able to assess the sustainability of local energy concepts, since they not only offer stakeholders the opportunity to participate, but also consider multiple conflicting criteria. In that way, the acceptance of local energy projects and the participation of stakeholders in the decision process are supported. The case study presented in this paper illustrates the results of a MCDM process employed to identify a sustainable bioenergy concept in a rural village in Lower Saxony, Germany. Our analysis revealed not only the opportunities and challenges associated with executing an MCDM process to support the realization of local bioenergy projects, but also discusses potential limitations of the methods.     

Can businesses move beyond efficiency? The shift toward effectiveness and equity in the corporate sustainability debate

The aim of this paper is to articulate to a wider practitioner and academic audience the value and importance of moving the sustainable business agenda beyond the notion of eco‐ and socio‐efficiency. This in itself is not a new development in the sustainable business literature. What are emerging are integrated models of corporate sustainability that link together the six criteria that a sustainable business will need to satisfy, namely eco‐efficiency, socio‐efficiency, eco‐effectiveness, socio‐effectiveness, sufficiency and ecological equity. At this stage these new models of corporate sustainability need further theoretical development, taking corporate sustainability beyond the business case (eco‐efficiency) towards an integrated approach that links in the social and natural cases. A new model for sustainable entrepreneurship is presented and discussed in the context of a social entrepreneur case study. Copyright © 2006 John Wiley & Sons, Ltd and ERP Environment.     

A framework for the analysis of socioeconomic and geographic sugarcane agro industry sustainability

Sugarcane agroindustry sustainability is the result of interaction of technology, land suitability, environment, management practices, by-products utilization, socioeconomic and geographic constraints of stakeholders. Nevertheless, as competitiveness factor is measured by three self-dependent indicators: sugarcane, sucrose and factory yield by statistically analysis, without consider multiple interrelated and interdependent socioeconomics and ecological factors. This paper presented a method for development of composite sustainability index, based on the Multicriteria evaluation Analytic Hierarchy Process (AHP) in a GIS, as a technique for supporting the decision making, which integrates in the analysis 14 sector-specific criteria ranked along all the three aspect of value chain, raw material production, processing and markets at the Mexican sugarcane agroindustry, as case study. These criteria were integrated in a hierarchic structure, pair-wise comparisons matrix and after obtaining the relative importance of each criterion, an integrated sustainability assessment tool was developed. Results show that the construction of sustainability index, provides a framework for assessing and zoning the sustainability, and the variables Sugarcane yield, Sugarcane Agroindustry final products, Sugar mill Yield and Productivity Index (Ratio Harvested area/sugar production), as socio-economic factors and Agro-climatic suitability for sugar cane cultivation are highly relevant with a overall weight of 69.5% and represent the key point of decision making by stakeholders.     

Outsourcing logistics operations in circular economy towards to sustainable development goals

One of novel manners to achieve sustainable development is concentrating on circular economy in order to manage greenhouse gas emissions, energy consumption, and waste. It also helps to protect the environment and optimize usage of input resources. The main element of circular economy is closed-loop supply chain which covers both forward and reverse products flows. This study aims to outsource logistics operations in a closed-loop supply chain. An innovative analytical multi-step fuzzy decision-making method is proposed to rank sustainable third-party logistics service providers (3PLSPs). Fuzzy Decision-Making Trial and Evaluation Laboratory (DEMATEL) is first used to evaluate the relationships among the main criteria. Then, fuzzy analytic network process (ANP) is applied to weight the determined set of criteria. In order to develop the hybrid fuzzy DEMATEL-ANP method and to simplify the computation, the expert judgment method is used between the two techniques as a middle step to reduce the number of criteria. As many of the criteria overlap with each other on content and context, expert opinions are used to shortlist and rank the criteria. Finally, the 3PLSPs are ranked through the fuzzy complex proportional assessment (COPRAS) method. To validate the practicability and applicability of the improved decision-making model, a household appliance case study is applied with data obtained from industry experts. In this case, five service providers are considered and ranked, while the first one gets the best score. A sensitivity analysis is performed by altering the criteria weights to validate the proposed approach, data, and the obtained results. In terms business and the environment, this study provides success critical criteria for decision-making problems in circular economy for addressing sustainable development.     

Transdisciplinary Study of Sustainable Enterprise

Our research explores more holistic ways of understanding and creating sustainable enterprises. Enterprises and business school scholars are two primary actors in this research endeavor. Enterprises are moving towards sustainability but with a partial and selective understanding of global sustainability. Business school scholars generally study sustainability in their respective functional areas, such as management, accounting, finance and marketing, with some notable exceptions. We suggest that transdisciplinarity offers a unique real‐world problem‐solving framework that crosses disciplinary boundaries and the academic–practitioner divide. We explore the nature of transdisciplinarity and its application to corporate sustainability. We argue that enterprise sustainability requires trans‐functional, trans‐disciplinary, trans‐stakeholder, trans‐aesthetic and trans‐human knowledge that is possible through transdisciplinarity. We provide an example of transdisciplinary work in art and sustainable enterprise. Copyright © 2013 John Wiley & Sons, Ltd and ERP Environment     

Managing healthcare waste for sustainable environmental development: A hybrid decision approach

Healthcare waste management (HCWM) has become the most concerned issue for hospitals to enhance their environmental performance while reducing the waste disposal costs. The present study aims to standardize the evaluation criteria for the stakeholders to ensure sustainable environmental development by safe disposal of infectious healthcare waste (HCW). The present study applied the fuzzy-Delphi method to scrutinize the criteria identified from the literature and experts' opinions and resulted in 20 subcriteria under the following six main dimensions: experience, relationship, environmental factors, technology and qualification, economic factors, and firm's capabilities. Further, this study proposed a hybrid approach based on analytic hierarchy process (AHP) and decision-making trial and evaluation laboratory (DEMATEL) under fuzzy environment to analyze the importance and interrelationships of these listed criteria. The study also showed that the experts have given approximately 70% weightage to three main criteria: firms' capabilities, economic factors, and technology and qualification. The implications of the study would help the healthcare administration and Pollution Control Boards to prepare check sheets for recording HCWM practices and, hence, contribute to sustainable environmental development in an efficient way. Understanding the prioritized cause-group criteria would further protect hospitals' environment from the spread of infection caused by the HCW in the long run.     

Sustainabilty integration in product portfolio for sustainable development: Findings from the industry

Many companies decide which services, products, and technologies to include in their product portfolio using evaluation criteria, which often consider cost, quality, risk, revenue, time, and market position. Incorporating sustainability in the portfolio evaluation criteria could ensure the development of sustainable solutions from the early stages of the product development process, where there is more room for innovation. The aim of this paper is to understand how sustainability can be integrated in the company portfolio development. Semi-structured interviews were performed with experts in the field and representatives from multinational manufacturing companies with operations in Sweden. Main findings from this study include a proposed definition of a sustainability product portfolio concept and suggested portfolio evaluation criteria from an industry perspective. Future research will develop a method to guide manufacturing companies in sustainability integration and implementation in product portfolios.     

Sustainable tourism development in islands: a case study of Gran Canaria

While sustainable development is recognized as an essential requirement for achieving economic goals without degrading the environment, major problems arise in defining methods for formulating and implementing sustainable strategic actions at the macro‐level, including islands. Bearing in mind this limitation, this research paper will attempt to present a strategic planning methodology for drawing up strategic issues for tourism development from the point of view of sustainability, which is particularly appropriate to islands. The authors first review existing literature on sustainable development with a view to defining a conceptual approach to sustainability and identifying particular areas for sustainable tourism development in the island context. A methodology for formulating strategic issues for sustainable tourism development in Gran Canaria is then drawn up. Sociocultural aspects, the environment and the economy, with particular emphasis on tourism, are examined in order to identify major strategic issues for sustainable development in Gran Canaria. Copyright Copyright © 1999 John Wiley & Sons, Ltd and ERP Environment.     

A group Multi-Criteria Decision-Making method for water supply choice optimization

In this study, an extension of a group Multi-Criteria Decision-Making (MCDM) method based on the fuzzy ELECTRE III (ELimination Et Choice Translating REality) model is presented for water supply choice optimization. The fuzzy ELECTRE III method is improved by using three credibility definitions - concordance, discordance, and net degrees. Experts' opinions are transformed into triangular fuzzy numbers based on the level of uncertainty associated with quantitative and qualitative criteria. The main priority of this method compared to other existing MCDM is that it is a more effective way of dealing with the uncertainties in projects as the application of the opinions is made based on a group decision. A Case Study of a water supply system for the Gamasiab Basin located in the Kermanshah province of Iran is examined to demonstrate the application of the model. Comparing the introduced method's results with the existing MCDMs, including fuzzy TOPSIS and fuzzy AHP methods, indicated that the new method stands more consistent with the local experts' opinions. Therefore, the proposed method is recommended as the optimal decision-making technique for similar applications of complex water supply engineering projects.     

基于模糊多准则决策方法的物流中心选址研究

提出了一种物流中心选址的模糊多准则决策算法,以降低决策者主观偏好及评估过程中模糊和不确定因素对选址决策的影响。算法可同时考虑质化与量化因素及因素间不同权重的影响。模糊估计值的隶属函数可迭代求出,再应用平均位移原理进行积分推导来求解模糊值以进行各候选位置的比序。最后,以应用实例对模型的有效性和可行性进行了验证。     

Building responses to sustainable development challenges: A multistakeholder collaboration framework and application to climate change

The affirmation of open innovation and collaborative systems is enabling unprecedented opportunities to create business value while facilitating multistakeholder conversation on sustainability issues. In particular, platform‐based models are emerging as organization archetypes able to facilitate cooperative dynamics among industrial actors, policy makers, academicians, scientists, and citizens. In this article, we use interdisciplinary business management and collaborative innovation literature to build the conceptual framework of a multisided platform as a collaboration environment gathering actors willing to define responses to sustainable development challenges. We present five dimensions or “genes,” that is, the focus and strategic intent or orientation of the platform (what), the participating sides, actors and groups (who), the actions, flows and coordination mechanisms (how), and the value drivers, benefits and externalities (why), and the rules regulating the affiliation and interaction processes (governance). We also present and discuss 30 subtopics or management items that are associated with the five dimensions defined. We then apply the conceptual model to analyze a case in the climate change endeavor and to show how competitive and cooperative dynamics can be virtuously integrated to provide individual‐ and company‐driven responses to a timely socioenvironmental issue. The article provides a new perspective on collaboration to enhance social development, and it offers theoretical and practitioner insights for a broad interdisciplinary audience including scholars, practitioners, business, and platform managers.     

Developing integrated management systems using an AHP‐Fuzzy VIKOR approach

Integrated management systems (IMSs) involve a strategy to manage multiple systems while meeting the needs and expectations of stakeholders. There are various management standards used for the development of IMS. This study aims to undertake research focused on how to develop an IMS. In this context, management standards, including the International Organization for Standardization (ISO) and Global Reporting Initiatives (GRI), consider alternatives and integration potential at multiple levels (i.e., strategic, tactical, and operational). We assess criteria including continuous improvement, systematic management, integration, organizational learning, standardization, and ability to cut through bureaucracy before a deeper dive into 28 subcriteria. We then use an analytical hierarchy process (AHP) approach to prioritize the main criteria and subcriteria. Next, we include the use of fuzzy VlseKriterijuska Optimizacija I Komoromisno Resenje (F‐VIKOR) methods to prioritize alternatives. The contributions of this study reveal that systematic management and standardization are the most influencing criteria among six guiding principles. The ISO standard and GRI are the most suitable standards for the development of dynamic IMS. This study is the first of its kind to prioritize guiding principles of IMS. The outcomes of this study will assist business managers, organizations, and policymakers in their decision making regarding management standards for IMS development as well as improve sustainable business practices. Researchers will find new IMS insights and constructs for further empirical investigation.     

Strategizing Environmental Policy and Compliance for Firm Economic Sustainability: Evidence from Taiwanese Electronics Firms

This study aims to examine whether the compliance of environmental policies can sustain firm economic performance, and whether a timing issue is relevant to firm economic sustainability in pursuit of eco‐friendly efforts. Offering models predominantly based on the institutional theory, this study tests hypotheses using data from 284 companies in the electronics sector in Taiwan during the period from 1997 to 2010. The findings reveal that the execution of environment policies mostly improves firm economic sustainability and some joint green efforts can even strengthen such sustainability; however, firms aiming to sustain their economic performance should not hasten to undertake eco‐friendly efforts, implying that first movers may not be guaranteed firm economic performance. Thus, managers should carefully strategize their green efforts to comply with environmental policies, and execute them in due course to prevent disadvantages, such as market uncertainty and complexity of green practices, while conquering organizational inertia. Copyright © 2012 John Wiley & Sons, Ltd and ERP Environment     

GIS-based fuzzy multi-criteria approach for optimal site selection of fire stations in Istanbul,Turkey

Fire stations play a central role in protection and response activities as part of emergency management services in cases of fire incidences. With the rising urban populations and city expansions, the demand for more fire services resultantly increases. It then becomes critical to effectively plan the location of emergency facilities to adequately service the population and ensure the protection of lives and infrastructure. This study, therefore proposes the use of the fuzzy extension of the Multi-Criteria Decision-Making (MCDM) method of Analytical Hierarchical Process (AHP), hence called fuzzy AHP, integrated with Geographic Information Systems (GIS) approach to optimally site new fire stations for the case of Istanbul region. This proposed fuzzy approach simulates the subjective expert judgements for the preferences of the six criteria assessed for fire station suitability mapping and thereby accounted for the uncertainty of crisp comparison values via triangular fuzzy numbers (TFNs). The criteria weights evaluated from this procedure were used in a weighted overlay analysis of the reclassified criteria map layers in ArcGIS to generate a fire station suitability map. These resultant fuzzy AHP criteria weights were validated using another MCDM technique, called Best-Worst Method (BWM) and found to be comparable and consistent. The criteria that had the strongest influence on the selection of sites for fire stations were identified to be: the density of hazardous material facilities (DHM), a high population density (HPD) and proximity to main roads (PMR) with associated weights of 33.3%, 24.4% and 15.2%, respectively. Based on a thorough assessment within the areas represented by class values ranging from 3 to 5 on the suitability map, a total of 34 new fire station sites were selected complementing the existing 121 fire stations. Further, a prioritization analysis from low, medium to high, was performed to plan the phases for the construction of new fire stations in view of competing budgetary needs and resource constraints. The methodology to achieve this was proposed and modelled for enhancing the decision-making process in urban fire station site selection studies.     

基于层次分析法的广州市可持续发展能力的综合评价

文章通过建立广州市的可持续发展指标体系,运用层次分析法对广州市可持续发展能力进行了系统地综合评价,同时利用模糊隶属度函数,对广州市的资源环境、社会、经济系统之间协调性进行研究,从更深入的层次上对广州市可持续发展能力给与评价。     

Improving companies' impacts on sustainable development: A nexus approach to the SDGS

Companies play a decisive role in achieving the Sustainable Development Goals (SDGs). However, most of the world's sustainable development challenges are interconnected and systemic in their nature. How can companies ensure that their strategies effectively contribute to sustainable development? This interdisciplinary paper draws from the social-ecological systems, corporate sustainability, and sustainability sciences literatures, in order to introduce a nexus approach to corporate sustainability. A nexus approach induces companies to assess and manage their positive and negative interactions with the SDGs—which may arise directly and indirectly—in an integrated manner. Instead of treating SDGs as isolated silos, a nexus approach aims to advance multiple SDGs simultaneously (creating “co-benefits”) while reducing the risk that contributions to one SDG undermine progress on another (avoiding “trade-offs”). Through managing the interactions between the SDGs, a nexus approach to corporate sustainability enables companies to improve their societal and environmental impacts. This nexus approach is a step towards developing a theory of sustainability management that helps companies improve their impacts on sustainable development. Such systemic corporate sustainability strategies are sorely needed to drive progress towards achieving the SDGs and to safeguard companies from “SDG-washing.”     

Dynamic business modeling for sustainability: Exploring a system dynamics perspective to develop sustainable business models

In the last decade, business models for sustainability have gained increasing attraction by corporate sustainability scholars with international conferences and scientific journals encouraging the development of the debate on their design, use and innovation processes. Capitalizing on the basic principles, requirements, and methodological limitations found in the literature on sustainability‐oriented business model design, this paper aims to conceptualize a dynamic business modeling for sustainability approach, which combines an adapted sustainable business model canvas and system dynamics modeling. To this end, the paper also illustrates the key operating principles of the proposed approach through an exemplary application to Patagonia's business model. Findings suggest that dynamic business modeling for sustainability may contribute to sustainable business model research and practice by introducing a systemic design tool, which frames environmental, social, and economic drivers of value generation into a dynamic business model causal feedback structure, thus overcoming methodological gaps of the extant business model design tools.