The Meaning of Balanced Scorecards in the Health Care Organisation

This study investigates the introduction of balanced scorecards in a health care organisation. It analyses a top-down control system, built on measurement, in a medical professional context, where attempts at implementing systematic performance auditing are expected to meet resistance. The study shows, however, that balanced scorecards, redesigned by medical professionals and used in a dialogue about service activities and finances, are regarded attractive successors to criticised financial control systems. In the light of the markets, hierarchies and clans perspective, developed by Ouchi, this popularity becomes comprehensible. Balanced scorecards are seen to reduce both the ambiguity of performance evaluation and the goal in-congruence between parties in the organisation.     

A descriptive analysis on the implementation of Balanced Scorecards in German-speaking countries

This paper provides systematic research-based evidence on the usage of the Balanced Scorecard (BSC) concept in German-speaking countries. We develop three primary types of BSC usage reflecting the successive phases in the evolution of the BSC concept and of its implementation in practice. This typology ranges from the BSC’s origin as a multidimensional framework for strategic performance measurement that combines financial and non-financial measures to its advanced usage as an integrated strategic management system that describes strategy by a cause-and-effect logic and that is linked to the reward system. We use this theoretical framework to analyze the spread, implementation and benefits of the different types of Balanced Scorecards. Moreover, the impact of size and industry on BSC usage is analyzed. Our sample consists of a clearly defined segment of the most important publicly traded firms in Germany, Austria and Switzerland and we achieved an overall response rate of 87%.     

以平衡计分卡为基础构建商业银行业绩评价的非财务指标

随着国内商业银行之间以及与外资银行的竞争日益加剧,我国商业银行原有的业绩评价体系已经不适应新的形势.平衡计分卡认为,业绩评价应以顾客、内部经营及学习与创新等非财务指标来补充财务指标,并针对各个方面的业绩目标,设计出相应的计量指标,以便系统、全面、迅速地反映企业的整体运营情况,为企业管理服务.本文以平衡计分卡为基础,分析了我国商业银行业绩评价体系的发展沿革及现状,指出了我国商业银行业绩评价注重财务评价而忽视非财务评价的问题,借鉴西方商业银行使用平衡计分卡的先进经验,从顾客、员工、组织、内部经营、创新等方面构建了商业银行业绩评价的非财务指标体系.     

基于平衡计分卡的会计师事务所绩效评价问题研究

企业绩效评价问题是任何一个经济体系中的核心问题,会计师事务所作为智力密集型企业在绩效评价方面面临很多问题。本文在阐释会计师事务所绩效评价现状的基础上,提出将目前在国外广泛应用的平衡记分卡应用于会计师事务所的绩效评价,并围绕这一问题进行进一步分析和说明。     

关系型交易对审计费用的影响——基于经营风险理论视角

关系型交易模式可能会在议价能力、关系专用性投资成本转换等方面加剧上市公司的经营风险,进而影响审计费用。已有研究主要集中于关系型交易对审计行为的影响,鲜有文献关注其中的作用机制。本文基于经营风险理论视角,选取2008~2017年沪深A股制造业上市公司的相关数据,实证分析了关系型交易对审计费用的影响,结果表明:关系型交易显著加剧了企业经营风险的集聚,进而提升审计费用,即经营风险在关系型交易对审计费用的影响中起到了中介作用。进一步研究,在区分了产权性质以及耐用品特征后,实证结果显示关系型交易与审计费用的正相关关系在非国有企业以及耐用品行业的企业中较为显著,为审计师进行合理审计定价提供了经验证据支持。     

以作业预算为基础的业绩合同管理运行研究

以作业预算为基础的业绩合同是建立企业内部激励约束机制的依据，并可以将代理人的报酬与其所做的努力联系起来，但业绩合同必须具有可操作性和有效性。本文从业绩合同管理模式、管理工具、过程控制和业绩考评等方面对业绩合同管理的运行进行了分析，从而有助于提高业绩合同的可操作性和有效性。     

The Government As Venture Capitalist: Organisational Structure and Contract Design in Germany's Privatisation Process

This paper examines the role that organisation structure and contract design played in resolving economic and political problems that arose during Germany's privatisation process. We find that German officials structured organizations and contracts in a way that made credible the government's commitment to rapid privatisation. This credibility served to protect the process from political and social opposition. In addition, it enabled Germany to attract talented private sector managers to its privatisation effort. This began with the establishment of an independent privatisation agency, the Treuhand. It culminated with the creation of another set of independent organisations called Management KGs, to which the Treuhand outsourced part of its restructuring, management and privatisation work. The Treuhand provided funding to this effort, thus serving as a kind of venture capitalist.     

Apportionment in Contract Actions: New Zealand's Innovative Approach

Gwilliam (1988a) examined the application of the concept of contributory negligence in U.K. and British Commonwealth cases involving auditors. This paper examines recent developments in New Zealand regarding contributory negligence as a defence in contract. Further, it criticizes Gwilliam's discussion of policy issues and suggests that, for New Zealand and Australia, the fundamental issue is whether apportionment is appropriate for an audit contract. It supports moves to introduce some form of legislation which will limit the liability of auditors.     

LINKING COMPREHENSIVE PERFORMANCE ASSESSMENT TO THE BALANCED SCORECARD: EVIDENCE FROM HERTFORDSHIRE COUNTY COUNCIL

Over the course of the last twenty years there has been a growing academic interest in performance management, particularly in respect of the evolution of new techniques and their resulting impact. One important theoretical development has been the emergence of multidimensional performance measurement models that are potentially applicable within the public sector. Empirically, academic researchers are increasingly supporting the use of such models as a way of improving public sector management and the effectiveness of service provision ( Mayston, 1985 ; Pollitt, 1986 ; Bates and Brignall, 1993 ; and Massey, 1999 ). This paper seeks to add to the literature by using both theoretical and empirical evidence to argue that CPA, the external inspection tool used by the Audit Commission to evaluate local authority performance management, is a version of the Balanced Scorecard which, when adapted for internal use, may have beneficial effects. After demonstrating the parallels between the CPA framework and Kaplan and Norton's public sector Balanced Scorecard (BSC), we use a case study of the BSC based performance management system in Hertfordshire County Council to demonstrate the empirical linkages between a local scorecard and CPA. We conclude that CPA is based upon the BSC and has the potential to serve as a springboard for the evolution of local authority performance management systems.     

A Portfolio's Country Exposure Management: The Case of Latin American Mutual Funds

This study empirically examines the forecasting ability and performance of Latin American fund managers by evaluating changes in portfolio country exposure. It employs a methodology based on attribution returns. An attribution return is defined as the difference between the actual monthly fund return and the return that would have been generated by the previous month portfolio's country exposure. The study finds three major results. In the aggregate, Latin American fund managers demonstrate forecasting ability as evidenced by a positive and statistically significant attribution return. The fund managers outperform a regional benchmark when measured with Jensen's alpha, and the attribution return is positively correlated with alpha. Attribution returns are mostly negative during periods of financial instability in the region.     

Relative Performance Evaluation of Mutual Funds: A Non-Parametric Approach

We propose an alternative mutual fund performance index which addresses the benchmark problem and controls for economies of scale in managing mutual funds. We advance a new concept of 'return-cost' efficiency as another important element in evaluating portfolio management, in addition to the mean-variance efficiency concept. Our index based on a non-parametric estimation is shown to be similar to the Sharpe index with multiple slopes (or factors). We have shown that all fund categories, except income funds, have similar average efficiency scores after controlling for economies of scale. Most funds operate in increasing returns to scale and seem to be successful in holding mean-variance efficient portfolios, but unsuccessful in allocating transaction costs efficiently, evidenced by excessive turnovers and loads.     

Voluntary Carbon Reporting Prediction: A Machine Learning Approach

In this paper we address the impact of the introduction of the National Greenhouse and Energy Reporting scheme on corporate carbon reporting, and subsequently identify factors that influence the level of voluntary carbon reporting. A review of the literature demonstrates a large number of potential factors have been previously deployed to explain voluntary reporting practices; however, the analytical and empirical methods widely used in the literature have limiting statistical assumptions and confine analysis to a small number of explanatory factors. To address this limitation in prior research we apply advanced machine learning methods, such as gradient boosting machines and random forests, to identify predictive variables through analytical means. We compare the performance of machine learning methods with traditional methods such as logistic regression. We find that machine learning methods significantly outperform logistic regression and provide fundamentally different interpretations of the role and influence of different predictive variables on voluntary carbon reporting. While most variables were not statistically significant in the logit results, a number of key proxies for financial performance, corporate governance, and corporate social responsibility have out-of-sample predictive power of the level of voluntary carbon reporting in the machine learning analysis.     

Performance management: a framework for management control systems research

This paper proposes a framework for analysing the operation of management control systems structured around five central issues. These issues relate to objectives, strategies and plans for their attainment, target-setting, incentive and reward structures and information feedback loops. Their central focus is on the management of organizational performance. Because the framework has been inductively developed, its application is `tested' against three major systems of organizational control, namely budgeting, economic value added and the balanced scorecard. In each case, neglected areas of development are exposed and fruitful topics for research identified. It is believed that the framework can usefully be developed further by its use in analysing other instances of management control systems practice, and that case-based, longitudinal studies provide the best route to this end.     

Accounting Information in Financial Contracting: The Incomplete Contract Theory Perspective

This paper reviews theoretical and empirical work on financial contracting that is relevant to accounting researchers. Its primary objective is to discuss how the use of accounting information in contracts enhances contracting efficiency and to suggest avenues for future research. We argue that incomplete contract theory broadens our understanding of both the role accounting information plays in contracting and the mechanisms through which efficiency gains are achieved. By discussing its rich theoretical implications, we expect incomplete contract theory to prove useful in motivating future research and in offering directions to advance our knowledge of how accounting information affects contract efficiency.     

A note on the interaction effects of non-financial measures of performance

Using principal-agent analyses, the effect of the interactions between two non-financial measures of performance in an agent’s incentive compensation scheme is studied. The agent can allocate effort between “meeting output targets” and “getting output that needs no rework.” The principal trades off (1) a penalty for not meeting output targets, and (2) cost of reworking output that is defective when initially produced. In a compensation mechanism that includes incentives based on measures of output that needs no rework, as well as total output, it is shown that the agent may respond to an increased weight on output that needs no rework by reducing effort allocated towards it. This occurs when the increased weight on the output that needs no rework is accompanied by a sufficiently steep decrease in the weight on total output in the compensation mechanism, leading to a reduction of all effort, and all output. Numerical analyses and implications for the use of multiple measures of performance-based incentives are provided.     

Multiperiod Loans,Occasionally Binding Constraints,and Monetary Policy: A Quantitative Evaluation

We introduce multiperiod mortgage loans, fixed interest rate, a lower bound constraint on newly granted loans, and a possibly slack collateral constraint, in an otherwise standard Dynamic Stochastic General Equilibrium (DSGE) model with housing. Our nonlinear estimation shows that all those features are important to understand the evolution of mortgage debt during the recent U.S. housing market boom and bust. The transmission of monetary policy becomes dependent on the housing cycle, with weaker effects when house prices are high or start falling sharply. Higher average loan duration makes monetary policy less effective, eventually leading to asymmetric responses to positive and negative monetary shocks.     

Using Relational and Transactional MCSs to Manage the Delivery of Outsourced Public Services: Evidence from Twelve Cases in the USA

The successful management of the purchaser–provider relationship is essential for the effective delivery of public services, and entails the use of both transactional and relational approaches. We herein analyse the degree and complementarity of transactional and relational management control systems in the management of purchaser–provider relationships for the successful delivery of public services using evidence from 12 US case studies. We demonstrate that transactional and relational management control systems are controlled differently in order to improve contracting efficiency. We also show how a combination of these management control systems offers a framework for structured public accountability and service flexibility.     

The Effects of Oil Price on the Korean Economy: A Global VAR Approach

This article empirically explores the effects of oil price on the Korean economy using a Global VAR model. First, we evaluate the average connectedness of oil price with the Korean domestic variables over the precrisis period. We then investigate the time-varying contribution of oil price to the Korean financial and real sectors during and after the global financial crisis through recursive estimation. It is found that the contribution of oil price becomes very large in the case of real exports, equity prices, and real output, but plays a much less prevalent role in the remaining cases. In the meantime, the time-varying contribution of oil price to the Korean economy has not changed during and after the global financial crisis. Interestingly, we find that the Korean economy is affected mostly by overseas financial conditions in the short-term but it becomes more susceptible to oil price fluctuations in the long run, suggesting that Korea’s reliance on energy imports leaves the economy exposed to volatility in energy prices.     

保险公司业绩评价:从财务绩效到战略执行

企业业绩评价模式大致经历了财务导向模式、经济价值(内含价值)导向模式和战略执行(平衡计分)评价模式的演变,本文通过对以上三种模式的在保险公司运用的研究,分析了不同评价模式的在保险公司应用的演进脉络与评价重点,提出了按评价目标需求出发的整合评价模式是最佳业绩评价实践的观点.     

A performance measure for mutual funds using the Connor-Korajczyk methodology: An empirical study

This article examines the performance of a sample of bond, stock, and balanced funds. Close attention is paid to the bond versus equity composition of the mutual funds and how this asset composition affects the performance measure. This research includes the period from January 1977 through March 1984. The results of the analysis show that none of these mutual funds categories has outperformed the market. Fund managers in this sample are unable to predict security prices consistently to warrant the associated costs. In addition, the “goodness of fit” varied significantly between the types of funds examined.