Design parameters of the strategic planning process and organizational performance—a quantitative analysis of empirical research

After 50 years of research in strategic management, the design of strategic planning processes is still on the agenda for scholarly research. Using a quantitative meta-analysis, we examine empirical studies on the relationship between organizational performance and the design parameters of the strategic planning process that can be controlled by a firm. Whereas existing literature reviews focus on the effect of strategic planning on performance, this meta-analysis also considers the role of the location and participants in the strategic planning process, the distinct properties of strategic planners and the intensity of the planning method used. The effect sizes of existing primary studies are harmonized for better comparison and aggregated for a total effect. The total effect is tested for significance and checked for homogeneity.     

Driver behaviour and business outcomes: An alternative approach to the psychology of the owner–manager

Previous psychological approaches to the study of owner–managers are reviewed and an alternative model based on the transactional analysis concept of Drivers is put forward. This model is tested out via a series of interviews and observations of 20 owner–managers of small and medium–sized businesses based in the North East of England. The relationship between driver behaviour and business performance is explored and the negative consequences of driver behaviour for the business are identified. Driver behaviour is also viewed as potentially beneficial and the inherent positive aspects of driver behaviour are proposed as the opposite end of a continuum of behaviours which are at the heart of business success. On a methodological level the need for an approach grounded in the owner–managers behaviour is confirmed.     

The actorness of the President of the Republic in Italian foreign policy: a quantitative narrative analysis of two case studies (1999–2013)

In this paper, we address the topic of policy actorness in Italian foreign policy to characterize the understudied role of the President of the Italian Republic (PoR). We apply quantitative narrative analysis (QNA) as the methodological tool of our study, answering two research questions to which the academic literature has so far produced limited responses: (a) whether the PoR can be considered a relevant actor in Italian foreign policy and (b) which factors can affect the Italian PoR’s relevance in foreign policy. Considering the Italian PoR’s Diary as the unit of analysis and source of data, we study the two crucial cases of Ciampi’s presidency (1999–2006) and Napolitano’s first presidency (2006–2013). QNA allows us to quantify and compare, while maintaining an actor-centred approach, the relations of the two PoRs with the most relevant actors in foreign policy. The results of our analyses highlight the relevance of the Italian PoR figure, identifying the main areas of influence of the Italian head of state and their changes over time. We conclude providing a few hypotheses to interpret the outcomes of our analyses on the PoR’s role in Italian foreign policy.

     

Capital flows and the boom–bust cycle: The case of Estonia

During 2000–2007, Estonia was among the fastest growing emerging market economies, but in late-2008 entered a deep recession. This paper examines shocks, institutions, and policies that have made Estonia's boom–bust cycle so severe. It finds that an open capital account, the prospect for EU entry, and the currency board facilitated massive capital inflows, which led to credit and real estate booms. In late-2008 a domestic slowdown was greatly amplified by the global financial and economic crisis. To resume sustainable growth, the country will need to regain competitiveness and rebalance resources to exports. Estonia's experience underscores the importance for other emerging market economies to retain some flexibility in their macroeconomic frameworks and approach capital account liberalization cautiously.     

eLancing: A review and research agenda for bridging the science–practice gap

eLancing, or Internet freelancing, is spreading at an incredibly fast pace worldwide. The eLancing work environment is called a “marketplace,” which is a website where individuals interested in being hired and employers looking for individuals to perform some type of work meet. eLancing allows individuals from literally anywhere in the world to sign up and complete work using the Internet for an employer who literally can also be anywhere in the world. eLancing boasts millions of users and billions of dollars in transactions and it involves fundamental changes in the nature of work and in the employer–worker relationship. We discuss eLancing and challenges and opportunities it creates for human resource management (HRM) research and practice. Also, we offer a research agenda with the goal of understanding eLancing and its effects, particularly pertaining to the core HRM areas of job design and analysis, workforce planning, recruitment, selection, training and development, performance management, compensation, and legal issues. Given the increased importance of eLancing worldwide and its implications for worldwide work arrangements in the 21st century's international society, results of such scholarly research have the potential to help narrow the science–practice gap and also elevate the status, perceived value-added, and organizational and societal influence of HRM and related fields.     

Financing buyer–supplier dyads: an empirical analysis on financial collaboration in the supply chain

Awareness of capital commitment in the context of supply management has increased tremendously in recent years. However, researchers often only consider the intra-organisational perspective of financing. Consequently, a great optimisation potential, especially in globally dispersed supply chains, remains unlocked. To address this research gap, this paper presents a conceptual research model with hypotheses derived from principal–agent theory to explain the role of collaboration in the context of financing a buyer–supplier dyad and its effect on the resulting financing performance. A cross-industry survey yielding 145 responses was used to empirically test the hypotheses. The results indicate that both strategy alignment between purchasing and finance departments (intra-firm financial collaboration) as well as in the buyer–supplier dyad (inter-organisational financial collaboration) have a significant positive effect on the overall financing performance. These findings provide researchers and practitioners with a clearer understanding of upstream-oriented supply chain finance and the possibilities and constraints in its implementation.     

Time-consistent investment policies in Markovian markets: A case of mean–variance analysis

The optimal investment policy for a standard multi-period mean–variance model is not time-consistent because the variance operator is not separable in the sense of the dynamic programming principle. With a nested conditional expectation mapping, we develop an investment model with time consistency in Markovian markets. Furthermore, we examine the differences of the investment policies with a riskless asset from those without a riskless asset. Analytical solutions for time-consistent optimal investment policies and the resulting mean–variance efficient frontier are obtained. Finally, using numerical examples, we show that the optimal investment policy derived from our model is more efficient than that of the standard mean–variance model in which the trade-off is determined between the mean and variance of the terminal wealth.     

The role of Technological Business Incubators in supporting business innovation in China: a case of regional adaptability?

This paper examines the extent to which both the support services of Technological Business Incubators (TBIs) and exogenous local factors facilitate the innovation activity of incubated new ventures. Using data on all 215 surviving Chinese incubators and their incubated firms from government surveys conducted over five consecutive years from 2009 until 2013, combined with information from nine case studies, we examine the effects of four incubator services on three levels of innovation in incubated firms, whilst also taking account of key exogenous factors. Technical service support from an incubator was found to have had a positive influence on all levels of innovation activity across all regions whilst incubator financial support had a positive effect on the making of more advanced innovations. The availability of venture capital had a significant impact on making lower order innovations whereas the availability of scientific knowledge resources influenced more advanced innovation activity. Whereas TBI support services in the more developed Eastern region are mainly concerned with leveraging external resources, those in the less developed Central and Western regions are more concerned with compensating for the lack of external resources to support innovation.     

A survey and analysis of the first 40 years of scholarly literature in DEA: 1978–2016

In recent years there has been an exponential growth in the number of publications related to theory and applications of Data Envelopment Analysis (DEA). Charnes, Cooper, and Rhodes (1978) introduced DEA as a tool for measuring efficiency and productivity of decision making units. DEA has immediately been recognized as a modern tool for performance measurement. Since then, a large and considerable amount of articles has been appeared, including significant breakthroughs in theory and a great portion of works on DEA applications, both public and private sectors, to assess the efficiency and productivity of their activities. Although there have been several bibliographic collections reported, a comprehensive analysis and listing of DEA-related articles covering its first four decades of history is still missing. This paper, thus, aims to report an extensive listing of DEA-related articles including theory and methodology developments and "real" applications in diversified scenarios from 1978 to end of 2016. Some summary statistics of the publications' growth, the most utilized academic journals, authorship analysis, as well as keywords analysis are also provided.     

Structural model for analysis of key performance indicators for sustainable manufacturer–supplier collaboration: A grey-decision-making trial and evaluation laboratory-based approach

With growing competition in the market and dire need for sustainability, it has become imperative for companies to build long-term relationship with their supply chain partners through sustainable collaboration. Among these, the supplier–manufacturer relationship is crucial for improved organizational, business and sustainable performance. Sustainable collaboration with suppliers involves crucial decision-making processes such as continuous supplier monitoring and supplier development. Hence, a critical challenge that a company faces is to identify the key performance indicators (KPIs) for assessing the performance of a supplier for sustainable collaboration. In this regard, this study focuses on identification of KPIs for an Indian home appliance company through exhaustive discussions involving multiple decision-makers. Further, a grey-based decision-making trial and evaluation laboratory (DEMATEL) model is proposed in the study for analysing the importance levels among the fifteen KPIs based on multiple stakeholder perspectives. The results of the grey structural model indicate seven KPIs as influencing KPIs and eight KPIs as influenced KPIs. The KPI ‘Information disclosure’ has been identified as the most influential KPI for the evaluation of suppliers for sustainable collaboration. The implications drawn from the result analysis model can provide meaningful insights to managers for identifying strategies towards strengthening the supplier–manufacturer relationship and achieving organizational and market competence.     

Public–private innovation: barriers in the case of mobility as a service in West Sweden

Departing from open innovation (OI), this case study explores the development of Mobility as a Service (MaaS) in West Sweden. An analysis of 19 interviews reveals how representatives from involved actors perceive internal and external barriers as hampering the regional public transport authority’s attempts to collaborate with private actors, and that the perception of barriers is incongruent across public and private actors. Transferability to other cases of public–private OI is discussed, and implications for public actors are proposed. The paper expands the knowledge of preconditions for MaaS’ development and of the unique conditions for OI in public–private settings.     

Relationship risk perception and determinants of the collaboration fluency of buyer–supplier relationships in public service procurement

Public service procurement effectiveness has been emphasized as a major challenge in recent years. Well-managed partnerships between buyers and suppliers are needed in this domain to achieve collaboration fluency and improve the effectiveness of procurement. The main objective of this study is to determine which issues managerial teams must emphasize when aiming to create a solid partnership based on pre-existing collaborative relationships. The originality of this study lies in the domain approached (public service procurement in social and healthcare services), as well as the variable it attempts to explain (collaboration fluency). The study investigates two major issues: firstly, how collaboration risk perception influences communication, trust, and the governance of a collaboration and, secondly, how these factors (communication, trust, and governance) affect collaboration fluency. The study is performed via a survey regarding the collaboration of the public sector with organizations from the private and third (non-profit) sectors within public service procurement. The empirical evidence was gathered with a structured online questionnaire that was sent to organizations from the private and third sectors that provide services in the social and healthcare domain. The results indicate that in collaborative relationships in public service procurement, the higher the perceived relationship risks are, the more positive effects they will have in terms of increasing trust, communication, and the quality of collaboration management. Furthermore, communication, governance, and administration have strong influences on collaboration fluency.     

Work–home enrichment and health: an analysis of the mediating role of persistence in goal striving and vulnerability to stress

Extant research has shown that work–home enrichment (WHE) generates favorable effects on individuals' work-related and nonwork-related outcomes because of the synergistic combinations realized between work and home lives. In this paper, I explore the link between WHE and self-reported health. Despite this relationship has been already investigated in prior research, scholars have mostly adopted a simplistic approach that directly linked WHE to health, resulting in a limited understanding of what factors are conducive of such positive effects. In this paper, I test a more sophisticated model that link WHE to self-rated health indirectly, through the mediating role of persistence in goal striving and vulnerability to stress. By using data collected through the second follow-up of the National Survey of Midlife Development in the United States (MIDUS II; 2004–2006) and involving a large national sample of working adults, the results show that individuals experiencing high levels of WHE report a better health status because of an enhanced determination to persist in goal striving even when facing difficulties and a lower vulnerability to stress. Implications of these findings for research and practice are discussed.     

Why homeowners’ documentation went missing under the Home Affordable Mortgage Program (HAMP)?: An analysis of strategic behavior of homeowners and servicers

This study investigated why documentation of certain homeowners who participated in the trial period plan (TPP) of HAMP went missing using a model of strategic behavior of homeowners and servicers. I found that the likelihood of cancellation of the TPP for missing documentation was higher for those who were current on their mortgage payments, compared to those 30 days delinquent, prior to entering the plan—both types of homeowners entered the program because they were in danger of imminent default. This finding, which is consistent with servicers “steering” homeowners with low credit risk away from HAMP to their own (proprietary) modifications, is more likely for loans owned or guaranteed by the government-sponsored enterprises (GSE) than non-GSE loans—the GSE loans have relatively more homeowners with low credit risks. The outcome, not widespread across servicers, is possibly related to the lack of standardization across servicers in identifying borrowers in danger of imminent default. Missing documentation is also associated with severely delinquent homeowners who had less incentive or were unable to submit complete documentation. This cohort of borrowers could benefit from financial education and Treasury’s proposal that servicers provide a single point of contact for borrowers would help reduce the problem of missing documentation.     

Non-structural and structural models in productivity analysis: study of the British Isles during the 2007–2009 financial crisis

Journal of Productivity Analysis - The paper compares unrestricted and restricted reduced-form estimates of productivity and efficiency performance constructed from non-structural stochastic...     

The dynamics of entrepreneurs’ networks in a transitioning economy: the case of Russia

Despite its theoretical and practical importance, the evolution and development of entrepreneurs’ networks has attracted a little attention of researchers. The emerging research literature on this topic found that the dynamics of entrepreneurial networks were contingent upon venture lifecycle, industry and region, and resource needs of the firm. In addition and contrast to the previous research, this article examines the effects of the initial network structure, and firm performance of previous years on the changes in entrepreneurs' network structure, relations, and resources over 4 years. The empirical data is composed of the face-to-face interviews with 75 Russian entrepreneurs in 1995, and the follow-up interviews with 56 original respondents in 1999. I found that the greater the initial network size, the less the increase in network size, strong and weak ties, and resources over time. Further, the findings indicate that revenue growth of previous years predicts the changes in networks in the reverse manner. Thus, I found that the greater the average revenue growth, the less the increase in network size, weak ties, and resources over time.     

Ethics,morality and the subject: the contribution of Zygmunt Bauman and Michel Foucault to `postmodern’ business ethics

This paper discusses a `postmodern’ alternative to business ethics in the light of two authors: Zygmunt Bauman and Michel Foucault. Despite their different usage of the concepts `ethics’ and `morality', both offer an approach to ethics that avoids the problems of a self-enclosed subject inherent in liberal as well as in communal theories. Bauman and Foucault demonstrate how the continuation of social dialogue suffers from the postulation of fixed individual and organizational identities. Managers and other participants cannot formulate ethical rules on their own, but neither can they come together as a community without tensions and difference. Instead, embodied engagement in the reciprocal play of interpretations and influences keeps us ethically attuned to the limits of reason.     

Cross-cultural competence in the context of NGOs: bridging the gap between ‘knowing’ and ‘doing’

Abstract

International human resource management research in non-governmental organisations (NGOs) is scarce and it predominantly focuses on the recruitment and retention of volunteers. The context of NGOs is different from conventional for-profit international business settings with different kinds of challenges, especially in terms of providing appropriate training on managing multi-cultural teams and working with local project partners and communities. The literature also tends to focus on expatriate perspective and not on a host country perspective. We address this gap by examining how project managers and hosts experience cross-cultural issues on overseas assignments. We study volunteer project managers leading international and local youth volunteers during the Raleigh International programme in Malaysia. We use a qualitative methodology and data collected at 3 case locations via participant observation during 120 days contact with the respondents as well as interviews and surveys. We propose the CPACE (Curiosity, Passion, Adaptability, Communication and Empathy) framework describing competences needed in cross-cultural encounters and based on respondents’ actions as well as their words and it is relevant to a NGO context. The framework is intended to lay the foundation for future research and in particular to demonstrate the need for cross-cultural competence to be more grounded in particular contexts.     

Uncovering stakeholders in public–private relations on social media: a case study of the 2015 Volkswagen scandal

While researchers have focused on the nature of interpersonal communication on social media, few have investigated the patterns and structures of interactions among stakeholders engaged in an unexpected event. On September 18, 2015, the United States Environmental Protection Agency issued a notice of violation of the U.S. Clean Air Act to Volkswagen Group of America, Inc., citing Volkswagen’s inappropriate software that circumvented the United States’ emission standards. This research is systemically designed to examine the evolutionary structures of interpersonal issue networks on social media by focusing on the 2015 Volkswagen scandal on social media. The interpersonal network emerged and evolved to build a discourse on issues by stakeholders after the event. By using longitudinal data collected from the Volkswagen USA’s Facebook page between September 17 and 20, 2015, this research tests four hypothesized network structures, which are reciprocity, transitivity, popularity, and activity, which assess the evolution of interpersonal issue networks. The results of exponential random graph models, analyzing 4131 stakeholders, show that interpersonal issue networks on social media have evolved overtime into a set of reciprocal relations and stakeholders transmitting critical information to bystanders. The findings imply that stakeholders who have Volkswagen’s cars and stocks play a critical role in placating the scandal by mutually interacting with diverse bystanders on social media.