“Blaming the victim” and other ways business men and women account for questionable behavior

Impression management refers to behaviors used by individuals to control the impressions they make on audiences. This study demonstrated that business men and women were more likely to defend their questionable behavior by using excuses and justifications than to openly concede errors of judgment and behavior. Three hundred and sixty two participants received a scenario in which they had allegedly engaged in questionable behavior. The participants then wrote a position paper explaining their actions. Results indicated that people in business attempt to avoid being associated with potentially negative interpretations of their behavior primarily through the use of justifications and excuses. In general, the types of responses were relatively consistent across work experience, educational and occupational levels. However, in some instances the specific explanations used depended on gender and age.Conventional people are roused to fury by departure from convention, largely because they regard such departure as a criticism of themselves.Bertrand Russell (1872–1970)Mary Konovsky is an assistant professor of organizational behavior at the A. B. Freeman School of Business of Tulane University. She received her Ph.D. from the Indiana University School of Business in 1986. Her research interests include procedural justice in organizations, organizational citizenship behavior, and ethics in management decision-making.Frank Jaster is Executive Vice President of Aegis Consulting & Training, Inc., Denver, Colorado, and Adjunct Professor of Management Communication at Tulane University. His doctorate is in American Literature from Tulane. His current research interests are in entrepreneurship, business ethics, and the (sometimes hostile) relationship between business and the media.     

Understanding the influences of story elements in service businesses

With the advances of the roles of business stories in marketing, two issues remain unclear: How do consumers evaluate story elements on services? Do usefulness and affect mediate the relationships between business story elements and brand attitude in services? Therefore, to answer these questions, this study conducted between-subjects experiments to investigate the roles of business story elements, usefulness, and affect in financial and restaurants services. The results indicate that the elements of authenticity, reversal, and humor are generally useful in engaging consumers’ usefulness and affect; besides, conciseness is useful in engaging consumers’ usefulness but is not for affect and brand attitude; finally, usefulness and affect are mediators of the relationship between business story elements and brand attitude. These findings provide a framework to design business story and investigate the mediation of usefulness and affect on the relationship between business story elements and brand attitude for services and practitioners.     

‘Toy Story’: The narrative world of entrepreneurship and the creation of interpretive communities

Anyone involved in entrepreneurial learning, teaching and research will be aware of the power of a good story about business venturing. The continuous supply of personal stories and accounts of business venturing in bookshops, airport lounges, the business press, television dramas or documentary programmes is evidence of the popular readership of entrepreneurial topics sometimes inspiring people to ‘have a go’ for themselves. But narrative accounts are often maligned in entrepreneurship studies for their anecdotal character and inability to say anything significant beyond the person telling their personal story. In this article, the benefits of a narrative style of inquiry for entrepreneurship studies are considered. This is done with reference to the Marvel Mustang account of business venturing. By relating to narrative and reader response theory, consideration is given to the function that the (Marvel Mustang) text has for the reader and how the reader (and not the text) is the key source of meaning about the practices we associate with entrepreneurship. In taking this emphasis, it is possible to understand the processes that facilitate the ‘stretching away’ of little entrepreneurial stories into transforming relations that go beyond the producer of the story and which ‘pull in’ or connect other people that are unrelated to the story. Narrative analysis helps inquirers to move beyond the ‘what’ and the ‘how’ of entrepreneurship and to be able to answer theoretically ‘why’ such processes migrate and stretch across different cultures and contexts.     

Are women owner-managers challenging our definitions of entrepreneurship? An in-depth survey

In the Quebec city area, 400 women owner-managers of business in the three industrial sectors answered a detailed questionnaire, and 75 of these subsequently underwent in-depth interviews. The main dimensions explored were the characteristics of the entrepreneurs and their firms, the experience of starting a business, the success criteria used, and their vision for the future of their firms. The results suggest the importance, to these women, of a model of small and stable business. This is not a transitory phase for their firm: most choose and value such a scale of business, and they seek recognition for what they do. This model seems to represent an innovative adaptation to their professional, social, family and personal demands and challenges our definitions of entrepreneurship and of serious business.Dr Hélène Lee-Gosselin is associate professor of Management at Université Laval. She has directed a variety of research projects on women in business, entrepreneurship and the effect of stress on the mental health of nurses, and has co-authored two books on personnel management.Dr Jacques Grisé is professor of management at Faculté des sciences de l'administration of Université Laval, Quebec City. He is currently Director of Undergraduate Studies in business administration. Professor Grisé has been involved in extensive research on woman entrepreneur over the last 4 years and he has co-authored several articles on the subject with Dr Lee-Gosselin.     

Mad women: gendered divisions in the Swedish advertising industry, 1930–2012

This article constitutes a first attempt to systematically map the presence of women in the greatly changing Swedish advertising industry since 1930. The overarching aim of the study is to analyse how the gendered divisions of labour and business changed in relation to both business structure and the overall labour market in Sweden. While we conclude that women constituted around 40–50% of the workforce over time, we see an increase in the shares of women in higher positions and in women who were self-employed and managers. This upturn, however, stabilised during the 1990s. We argue that the changes in gendered divisions of labour and business coincided with a fast-changing business structure. First, the old cartel broke down in the mid-1960s. Then, the number of firms increased quickly during the 1970s and 1980s, and the market share for the largest firms declined. This, in turn, meant new business opportunities for women at the same time as their overall labour market participation increased. The article stresses the importance of both acknowledging women’s presence in the industry development as well as the structures constituting gender divisions.     

Ethics and Ambition

Derrick Bell is one of the US' most forthright and best-known commentators on race and ethics. Bell, now visiting professor at New York University's School of Law, attracted headlines when he became the first tenured African-American professor at Harvard Law School in 1971, only to leave in protest about the lack of African-American women on the faculty. He also resigned as dean of Oregon Law School after the school refused to hire a qualified Asian-American woman. His latest book, Ethical Ambition, applies his thinking on ethics to the world of business.     

Effect of Business Education on Women and Men Students’ Attitudes on Corporate Responsibility in Society

This article describes a survey among Finnish business students to find answers to the following questions: How do business students define a well-run company? What are their attitudes on the responsibilities of business in society? Do the attitudes of women students differ from those of men? What is the influence of business education on these attitudes? Our sample comprised 217 students pursuing a master’s degree in business studies at two Finnish universities. The results show that, as a whole, students valued the stakeholder model of the company more than the shareholder model. However, attitudes differed according to gender: women students were more in favor of the stakeholder model and placed more weight on corporate ethical, environmental, and societal responsibilities than their men counterparts – both at the beginning and at the end of their studies. Thus, no gender socialization effect of business school education could be observed in this sense. Business school education was found to shape women and men students’ attitudes in two ways. Firstly, valuation of the shareholder model increased and, secondly, the importance of equal-opportunity employment decreased in the course of education. This raises the question whether the educational context is creating an undesirable tendency among future business professionals. The results further suggest that the sociocultural context can make a difference in how corporate social responsibility is perceived. The article also discusses possible ways to influence the attitudes of business students.     

Judging a business by its cover: An institutional perspective on new ventures and the business plan

Business plans are widely spread among new businesses, and they are supported by various universities, governmental assistance agencies, management consultants and a wide array of literature. Business plans are often taken for granted as highly useful tools that should be frequently updated and used. This study is based on data from six companies and their environments, over five years, using several forms of data collection such as interviews, observations, and archival data. In contrast to previous studies, we found that initial conformity to business plan norms gradually and without exception lead to loose coupling. Entrepreneurs who wrote business plans never updated or rarely referred to their plans after writing them.     

An examination of the relationship between women's personal goals and structural factors influencing their decision to start a business: The case of Pakistan

Most of the work on women entrepreneurs in developing countries relates largely to those who are uneducated and very poor, working in the rural areas or the urban informal sectors. Few studies have attempted to study women entrepreneurs in the urban formal sectors in developing countries, the category of women corresponding to the women entrepreneurs studied in the Western world.Furthermore, most of these studies, conducted largely by international development agencies, have tended to focus on issues from a macroperspective. They assume that women entrepreneurs in developing countries are a homogeneous group, with similar experiences in starting a business.This study departs from earlier research in two major ways. First, it focuses on actual and potential women entrepreneurs in the urban formal sector. Second, adopting a symbolic interactionist approach, it tries to take a closer look at women's experiences in starting a business. Hence, it focuses on women's perceptions and the way they define their goals and the advantages and constraints they face in starting a business at a micro level.Data for the study were gathered through in-depth interviews of 33 participants of an entrepreneurship development program (EDP) run in Karachi, Pakistan. Sixteen of these were women who started a business after attending the EDP. The other 17 women did not start a business, although they had originally intended to do so.The study revealed that women wanted to start a business in order to achieve three types of personal goals: personal freedom, security, and satisfaction.Freedom seekers were mostly women who had experienced some kind of frustration or dissatisfaction in their paid work, and who now wanted to start their own business in order to have the freedom to choose the type of work, hours of work, work environment, and the people they worked with.Security seekers were mostly women who, triggered by some personal mishap (such as death or retirement of husband), wanted to start a business in order to maintain or improve their and their family's social and economic status. An important reason why most of these women opted for their own business rather than paid work was the flexibility that self-employment offered in terms of location (close to home, working from home) and hours of work, to which paid jobs could not cater.The satisfaction seekers were mostly housewives, with no previous work experience, who wanted to start a business in order to prove to themselves and to others that they are useful and productive members of society.The impact of structural factors on women's ability to start a business varied according to the dominant personal goal women had chosen. Structural factors influencing start-up were divided into three categories: internal resources, that is, women's qualifications and/or work experience; external resources, that is, finance and location; and relational resources, that is, family, employees, suppliers, and customers.The relationship between women's personal goals and structural factors influencing start-up led to the development of a conceptual framework that could help explain why some women, despite apparently unfavorable circumstances, succeeded in starting a business, whereas others even under apparently favorable circumstances did not do so.Understanding the different goals women pursue and how the relationship between these goals and the structural factors influenced start-up can be of great help to researchers, planners, as well as practitioners working to promote women entrepreneurs. This understanding can lead to the development of more finely tuned policies and programs of support that not only recognize that women have different goals for wanting to start a business, but that their needs and experiences in starting up vary according to their particular goals for business ownership.     

On Ethical Violations in Microfinance Backed Small Businesses: Family and Household Welfare

Journal of Business Ethics - The microfinance business model focuses largely on lending to the woman in the household, rather than the man. The belief is that women are more trustworthy borrowers...     

Women business owners in traditional and non-traditional industries

Small businesses continue to grow in importance to the national economy. According to the Small Business Administration, America's 22 million small businesses generate more than half of the nation's Gross Domestic Product and are the principal source of new jobs. The National Foundation for Women Business Owners reported that between 1987 and 1994, the number of women-owned businesses grew by 78% and women-owned firms accounted for 36% of all firms. Although the growth in the number of women-owned businesses is encouraging, the size of such businesses remains small in terms of both revenues and number of employees, especially in comparison to male-owned businesses. One explanation for this disparity is that female business ownership is concentrated primarily in the retail and service industries where businesses are relatively smaller in terms of employment and revenue as opposed to high technology, construction, and manufacturing.One of the most fruitful streams of research in women's occupational choice has been based on social learning theory. Specifically, self-efficacy has been found to relate to both type and number of occupations considered by college men and women, and with regard to traditional and non-traditional occupations. Entrepreneurship researchers have also used social learning theory to study entrepreneurial intentions. This study builds on that background of women's career development and entrepreneurial intentions to examine differences between traditional and non-traditional women business owners. We examine 170 women business owners in various traditional and non-traditional businesses in Utah and Illinois. Questionnaires were the primary method of collecting data, in addition to 11 in-depth interviews from a sample of the survey respondents. Using a careers perspective, based on social learning theory, we hypothesized that women in these two different categories of industries would differ on levels of self-efficacy toward entrepreneurship or venture efficacy, their career expectations and their perceived social support. A second analysis was also done that explored the relationship between the same independent variables and success or performance of the business. The results offer support for using this integrative model to understand differences between women in traditional and non-traditional industries. The first analysis revealed that significant differences exist between the two groups on several of the independent variables. Traditional business owners had higher venture efficacy for opportunity recognition, higher career expectations of life balance and security and they reported that the financial support received from others was more important to them than those in non-traditional businesses. On the other hand, the non-traditional owners had higher venture efficacy for planning and higher career expectations for money or wealth than the traditional group.The second analysis explored whether success, as measured by sales, was affected by differences in venture efficacies, career expectations, or perceived support received by women in traditional businesses as compared to those in non-traditional ones. This analysis revealed that traditional women business owners might have different factors that contribute to their success than non-traditional owners. Specifically, for the traditional owners, venture efficacies for opportunity recognition and economic management as well as the career expectation of autonomy and money (or wealth) were positively related to sales. For the same group efficacy toward planning and the need for security were negatively related to sales. For the non-traditional women, venture efficacy toward planning and the career expectation of autonomy were positively related to sales while the expectation of money or wealth was negatively related. Also for the same group, the perceived importance of the emotional and financial support was negatively related to sales.In the past, most of the entrepreneurial research has used predominantly male samples of entrepreneurs. Those that include women entrepreneurs generally are comparative, between men and women. This study's comparison of two groups of women entrepreneurs offers a unique contribution to the field.Future research is recommended to further understand how venture efficacy and career expectations affect the decision to start a new business in a particular industry. It would be particularly beneficial to study venture efficacy and career expectations of prospective women entrepreneurs prior to the start of the business. Similarly, greater attention should be given to understanding how venture efficacy develops in different individuals.     

Without a Care in the World: The Business Ethics Course and Its Exclusion of a Care Perspective

This article analyzes the impact of the rights-oriented business ethics course on student's ethical orientation. This approach, which is predominant in business schools, excludes the care-oriented approach used by a majority of women as well as some men and minorities. The results of this study showed that although students did not shift significantly in their ethical orientation, a majority of the men and an even greater majority of the women were care-oriented before and after a course in business ethics. If business schools are to address society's increasing diversity then the perspective of women and others who are care-oriented must be assimilated into the curriculum. This can only be done by rethinking how the business ethics course (and the entire business curriculum) are taught to include a care-oriented approach.     

Gender differences in entrepreneurial propensity: Evidence from matrilineal and patriarchal societies

We examine whether men and women in patriarchal and matrilineal societies differ in their propensity to engage in entrepreneurship. We conduct two studies. Study 1 involves face-to-face interviews to identify individuals who are in the process of starting a new business. We find that men in patriarchal societies are more likely than women to initiate action to start a new business. This result, however, is reversed in matrilineal societies, where women are more likely than men to do so. The results of causal mediation tests suggest that entrepreneurial self-efficacy and fear of business failure explain the gender gap in both societies. Study 2 involves a controlled experiment in the lab that captures individuals' willingness to invest in the creation of a new venture. The results of the experiments are consistent with the survey data: men in patriarchal societies and women in matrilineal societies invest more in new venture creation in a simulated environment. We therefore rule out the simplistic view that women are inherently less likely to enter into entrepreneurship due to innate differences across genders. Rather, gender differences in entrepreneurial propensity are outcome of socialization.     

Representations of the woman leader in Finnish business media articles

This paper explores the kinds of representations of the woman leader produced discursively in the Finnish business media. The paper draws on the idea that jobs and organizations are gendered and, to the extent that gendered features are valued differently, with masculinity being favoured particularly in managerial positions, the status of women and men leaders becomes unequal. Based on the assumption that the media form a powerful force which creates and maintains meanings in contemporary society, we focus on articles published in a leading business newspaper and major business magazines in Finland. Three discourses are built based on the texts, namely a patriarchal, a victim and a professional discourse. The results of the study imply that the texts are largely reified in terms of masculinity, and that one underlying problem is the shortage of female role models and lack of the feminine perspective in the dominant discourse. It is suggested that, if we are to develop alternative, "new" ways of constructing the woman leader into being, the writing in the business media texts should opt to test the limits of the current discourses by voicing comments regarded as expressly feminine, instead of taking the masculine as the dominant norm.     

Asymmetric Perceptions of Ethical Frameworks of Men and Women in Business and Nonbusiness Settings

This paper examines the relationship between individuals' gender and their ethical decision models. The study seeks to identify asymmetries in men's and women's approaches to ethical decision making and differences in their perceptions of how same-sex and other-sex managers would likely act in business and nonbusiness situations that present an ethical dilemma. Results indicate that the models employed by men and women differ in both business and nonbusiness settings, that both sexes report changing models when leaving business settings, and that women were better predictors of both sex's likely ethical models.     

The Enron story: you can fool some of the people some of the time …

This article unravels the complex set of financial dealings that are at the heart of the Enron story and follows the story through the highs and lows of Enron share prices. The key players are identified and their roles described. Apart from the financial and accounting issues, the Enron story also raises a wide range of ethical issues including corporate governance, organisational culture and ethical leadership and scrutiny. These are discussed in the article. It might be argued that Enron could never have got away with some of its practices if it had been operating in Europe. The article concludes that this view may be naïve, particularly in the light of recent media disclosures of the UK Labour government's continuing flirtation with business donations. The Enron story raises serious considerations in a whole host of financial, economic, political and ethical areas. As the Enron story continues to unfold, an article of this type can only begin to scratch the surface of some of these issues and to lay them out for further investigation.     

Gender and Export Behaviour: Evidence from Women-Owned Enterprises

This article draws on the results of a qualitative, exploratory study of 20 Australian women business owners to demonstrate how using a ‹gender as social identity’ lens provides new insights into the influence of gender on exporting and entrepreneurial behaviour. Interview data reveal perceptions of gender identity and gender relations varied and influenced the interpretations which women business owners placed on their exporting activities. Women in the study used different terms to describe exporter and entrepreneurial characteristics to those found in extant literature. A strong theme was exporting as a life-changing experience that allowed the women to grow personally as well as grow the business and succeed as exporters.     

Values and Skills of Female Entrepreneurs in Vietnam: an Exploratory Study

There have been many changes occurring in Asian business and management over the past two decades. One such change has been the role and position of women, both in the workforce and in management. Asian economies have experienced rapid growth in recent years, which may have had some effect on women's career opportunities in management. This contribution adopts a holistic approach to examine whether women in these Asian countries have experienced a greater acceptance of their participation in management or whether significant barriers remain.     

Relationships among Strategic Capabilities and the Performance of Women-Owned Small Ventures

This study of small, life-style ventures owned by women focuses on the strategic, firm-level factors related to business performance. A theoretical model drawing on the resource-based theory is developed and tested empirically. The model includes strategic capabilities, management styles, and their relation to performance. It is tested empirically on a sample of 220 Israeli female business owners. Analysis reveals that life-style venture performance is highly correlated with certain aspects of the business owner's skills as well as the venture&apops;s resources. Paradoxically, the owner/managers in the sample rate their skills and their venture's resources as being weak in precisely those areas that correlate positively with business performance. These findings suggest that performance of life-style ventures owned by women depends more on marketing, financial, and managerial skills than on innovation.     

Women Entrepreneurs: A Comparison of International Small Business Owners in Poland and the Czech Republic

Women entrepreneurs from two Central European countries with relatively new market economies were interviewed for this research. The authors describe the experiences and motivation of these women international business owners and compare them to the literature on women entrepreneurs in North America. Cross-culturally, women entrepreneurs share many of the same motivations for starting a business, and experience similar challenges to making their enterprises successful. North American models of entrepreneurship are also examined. The findings suggest a universal model for entrepreneurship. Suggestions for government policies are put forward. Managerial and theoretical implications are also presented and new directions for research on women entrepreneurs are suggested.