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1.
    
This study investigates whether the eight ancient principles of Javanese statesmanship (Asta Brata), can be employed as the basis for analysing managerial leadership excellence in Javanese organizations. Factor analysis, regression modelling and structural modelling are used to explain what constitutes leadership excellence in Javanese organizations. These findings based on the perceptions of 312 Javanese managers suggest they favour a paternalistic leadership style that is nurturing but not authoritative. This study highlights the importance of understanding Indonesia’s bapak-ism, or reverence for the leader as a father figure, and its familial orientation of interdependency between management and employees.  相似文献   

2.
    
The purpose of this exploratory study was to develop a measure of managerial caring. A review of the caring literature from nursing, education, and management formed the theoretical framework for the study. The Measure of Managerial Carator Behaviors (MMCB) survey instrument was developed from an initial conceptual framework based upon a review of literature and existing instruments which measure caring. The resulting Likert-type instrument to measure managerial caring behaviors was field-tested using a sample (N = 233) of managers. The MMCB was validated through a factor analysis procedure.  相似文献   

3.
    
This article reviews the service management and marketing literature on managing people with a particular emphasis on managerial relevance. This review explores the market and financial results of managing people effectively, emphasizing that it is probably harder to duplicate high-performing human assets than any other corporate resource. The challenges inherent in boundary-spanning frontline jobs are discussed, including role conflict and emotional labor. Next, recommended human resources (HR) strategies and practices related to recruitment, training, empowerment, service delivery teams, and employee motivation are reviewed. The literature review concludes with a section on service culture, climate, and leadership. Each section is complemented with further research suggestions that emerged from interviews with eight academic and practitioner experts. The last section outlines six themes for new research opportunities with high potential managerial relevance; they relate to (1) the financial impact of HR practices and strategies, (2) motivating service employees, (3) training, (4) emotional labor, (5) dealing with rude customers, and (6) the impact of technology on managing service employees.  相似文献   

4.
Global leadership success through emotional and cultural intelligences   总被引:1,自引:0,他引:1  
Culturally attuned and emotionally sensitive global leaders need to be developed: leaders who can respond to the particular foreign environments of different countries and different interpersonal work situations. Two emerging constructs are especially relevant to the development of successful global leaders: cultural and emotional intelligences. When considered under the traditional view of intelligence as measured by IQ, cultural, and emotional intelligences provide a framework for better understanding cross-cultural leadership and help clarify possible adaptations that need to be implemented in leadership development programs of multinational firms. This article posits that emotional intelligence (EQ), analytical intelligence (IQ), and leadership behaviors are moderated by cultural intelligence (CQ) in the formation of global leadership success.  相似文献   

5.
    
In this article, we attempt to explore global leadership and global mind‐set from the perspective of mindfulness. Through a synthesis of the literature on mindfulness and scholarship on global mind‐set and global leadership, this article explicates the importance of mindfulness in developing a global mind‐set and, thereby, acquiring global leadership competencies. Taking a task‐analytic approach to global leadership, we attempt to elaborate on how mindfulness can act as an important antecedent for global mind‐set and hence for global leadership. Implications for future research and managerial practice are highlighted. © 2015 Wiley Periodicals, Inc.  相似文献   

6.
A large percentage of U.S. manufacturers are either refraining from exporting or are involved in inefficient methods of exporting because they may not understand how to control their export operations. The authors of this study suggest how the majority of U.S. manufacturers may effectively participate in exporting through intermediary usage by building the correct degree and type of control mechanisms. Literature derived from transaction cost analysis and export stages are used to link the antecedents of control to the degree and the type of control mechanisms (monitoring and providing information). The results show that manufacturers periodically monitor their intermediaries and provide information in order to achieve control. Important implications are drawn for both exporters and nonexporters.  相似文献   

7.
    
Drawing on the upper echelons theory, this study examines the mediating effects of managerial skills on the relationship between managerial values, ethical leadership, and organizational reputation. Data were obtained from 209 manufacturing companies in the People’s Republic of China. Regression results reveal that (1) managerial values positively affect ethical leadership and organizational reputation and (2) managerial skills mediate the effects of managerial values on ethical leadership, and on organizational reputation. The study sheds light on the mechanisms through which managerial self-transcendence values but not self-enhancement values affect ethical leadership and organizational reputation.  相似文献   

8.
    
In this paper, we explore excellence in leadership in Thailand, a nation that has strong roots in Theravada Buddhism. Summated scales and a structural model were constructed to explain the relationships between the excellences in leadership constructs. A sample frame of 401 Thai managers employed in organizations in Bangkok, North Thailand, and East Thailand participated in this research. The findings suggest that there are strong cultural factors such as non-confrontation, respect, and deference for authority mediating the perceptions of Thai managers with regards to perceptions of an excellent leader. Age and gender are also demonstrated as key differentiating factors in the perceptions of Thai managers.  相似文献   

9.
    
This study introduces structural topic modelling (STM), a sophisticated unsupervised machine-learning algorithm for text analysis, to compare Indonesian and Malaysian Muslim consumers' approach-avoidance behaviours toward Korean beauty products using social media data. The STM results revealed 16 topics for each country, including new common themes belonging to K-beauty culture and wannabe Korean skin. Intriguing differences were also observed between these countries. Korea-related constructs, such as Korea's image and wannabe Korean skin, were approach factors for only Indonesians. Korean cosmetic brand-specific topics were extracted for only Malaysians and were significantly associated with their behavioural responses. Unsuitable Korean beauty products and domestic product preferences were avoidance factors for Indonesians, but new product risks and conflicts between Muslim and Korean cultures for Malaysians. We demonstrate that STM is a helpful tool in cross-national research for corroborating and extending the existing theoretical frameworks. The practical implications are also provided for global marketers.  相似文献   

10.
    
Understanding how businesses function in relation to cultural and societal influences is critical for today’s business leader who wants to interact competently across borders. However, developing and evaluating such competence is a challenge. One concept that provides a holistic conceptualization of intercultural competence is the notion of “mindfulness” or the ability to use reflection as a connection between knowledge and action. To facilitate the intercultural learning of a group of MBA students studying global leadership during a cross-cultural immersion experience in China, a model of cultural competence was introduced during their predeparture sessions. In order to demonstrate their understanding of intercultural competence, student papers were analyzed using a coding scheme for reflection. Data show that, overall, students increased their level of “mindfulness” and became more reflective, and in our hopes, more culturally sensitive as a result of this cross-cultural immersion program. Implications of this study can be used for teaching international business and improving study abroad assignments through reflection.  相似文献   

11.
The classic study of the relationship between technological innovation and culture has been that of the influence and changes wrought by a technological innovation upon a culture: The Culture Follows Technology school of thought. In this paper we examine the opposite flow: the influence of culuture upon the technological innovative capabilities of a society-Technology Follows Culture. We examine this flow and suggest propositions upon a society's innate ability to source or adopt technological innovations based upon the five Hofstede cultural dimensions.  相似文献   

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