International student graduation ceremonies: An opportunity for local tourism services providers

This purpose of this paper is to examine the significance of travel when associated with graduation ceremonies for the international student cohort. Due to the global growth in the international student market, the perceived importance of investigating this market in relation to the impact on tourism marketing is of timely significance. A mail survey of international students who completed their studies in a large Western Australian (WA) university in the past few years was conducted in 2001. The aim of the survey was to determine the significance of the following: (a) types of accommodation facilities used by the family/friends when visiting for graduations; (b) the proportion of expenditures on various types of activities; and (c) the differences in spending patterns for various countries of origin; and (d) the overall contribution of visiting friends and relatives (VFR) to the WA tourism sector. Results indicate that at least two to three family members (mostly parents) of graduating international students attend graduation ceremonies in Perth. Results also show that 58% of the visitors use commercial accommodation facilities (mainly hotels/motels) spending $462 on accommodation for staying 5.35 nights on average, and spend $653 on shopping. At least 58% of the graduates returned to Australia since graduation mainly for holidays (54%). Results of the study are discussed and implications for both the tourism and education sectors are highlighted, in addition to future research directions.     

Tourism,place and placelessness in the phenomenological experience of shopping malls in Seoul

Despite the broad conceptualization of shopping malls as placeless, malls increasingly serve as popular tourist attractions and yet remain significantly under investigated in the tourism literature. With this in mind, this study investigates tourists' lived experiences and their implications for understanding contemporary manifestations of place and placelessness. It focuses specifically on shopping malls in Seoul, South Korea and adopts a phenomenological perspective to address two research questions: first, are there particular features that give rise to tourists experiencing shopping malls as placeless? And second, notwithstanding placelessness, what is the appeal of Seoul's malls to tourists? Findings propose that malls can be understood as a negotiated reality between the forces that create placelessness and those that enhance the appeal of malls. The study affirms contemporary notions of placelessness as symbiotic with experiencing place; reaffirming space as a production of human intention where social and cultural changes manifest themselves.     

Mainland Chinese Tourists to Hawaii: Their Characteristics and Preferences

Tourism is the most economically important industry to the United States' only island state, Hawaii. With Hawaii's highest spending and largest international tourist segment, Japanese, decreasing significantly (a loss from over 2,000,000 in 1997 to just over 1,000,000 Japanese visitors in 2009), Hawaii needs to prepare to replace the significant decrease of Japanese visitors with a new visitor market. The logical new international visitor target market would be tourists from the fastest growing economy in the world, that being China. The purpose of this study is to explore the differences in attitudinal and behavioral characteristics, and preferences of Chinese tourists in Hawaii according to key sociodemographic variables. The results of this study conclude that sociodemographic variables show significant differences in attitudinal and behavioral characteristics. For example, when comparing the number of times a respondent had visited Hawaii, first-time visitors showed the highest level of preference for a deluxe hotel while second-time visitors showed the highest level of preference for a budget hotel. Those who had visited Hawaii three or more times indicated the highest preference for a first class hotel and also to be more interested in high-end shopping. First-time visitors showed the highest percentage in the lowest category of estimated cost of gifts (US$0–US$300). This indicates that Hawaii tour operators should focus on introducing more discounted shopping to first-time visitors.

The results of this study are likely to be beneficial for understanding Chinese tourists and establishing marketing policies to enhance their satisfaction and raise their intention to revisit Hawaii. The findings of this study could be helpful for all stakeholders including local tour operators, the hotels, and Hawaii's tourism officials.     

Activity Segmentation of the International Heritage Tourism Market to Taiwan

The heritage tourism market has developed from being regarded as a small niche segment to a mainstream market of considerable size. In Taiwan, diversified heritage resources hold considerable appeal to the international tourism market. Little research has been completed on international heritage tourists to Taiwan, so this study utilized Taiwan as a case study and examined international tourists to the destination. It first employed cluster analysis based on activity participation to segment the market and test for the existence of “heritage tourists”. Three groups of international tourists to Taiwan were identified and they were labelled as “heritage”, “shopping” and “non-specialists”. The heritage group had a high participation rate in visiting heritage relics (90.6%). The study also profiled tourists according to the reasons they travelled to Taiwan and socio-demographic variables. The heritage tourists and other activity participation groups were compared to reveal the major motivational and socio-demographic differences involved. The findings showed that “international heritage tourists to Taiwan” were a group of visitors with relatively younger ages, middle levels of income and higher educational levels. The study defined heritage tourists who indicated visiting heritage sites as part of their reason for visiting Taiwan as “motivated heritage visitors”. Other heritage tourists who participated in heritage activities, but did not list heritage tourism as a reason for visiting Taiwan, were defined as “heritage site visitors”. Finally, the study profiled the two groups of heritage tourists and compared them, with significant differences being found in ages and nationalities.     

Shopping experience evaluation: a case of domestic and international visitors

Understanding domestic and international visitors and delivering service quality that meets the expectations and needs of these markets should be among the key objectives of retail and commercial sector in tourist resorts. Shopping is an important tourist activity and its contribution to the economy is significant. For many visitors no trip is complete without having spent time shopping and tourists often feel they cannot return home without buying ‘something’. Shopping on vacation goes beyond functional utility and task orientation and provides other experiential benefits. This research examined domestic and international visitors’ perceptions of service provided in shops and attempted to understand whether domestic and international visitors differed in their service evaluation and shopping item preferences. The analysis was based on Kusadasi Chamber of Commerce database. Mann–Whitney U-tests indicated significant differences between domestic and international visitors’ evaluation of service delivered in shops. Domestic visitors were more negative in their service evaluations than their international counterparts. Chi-square tests revealed that these two groups also differed significantly in their shopping preferences. Management implications of the study are discussed and recommendations are provided.     

Novelty in Theme Park Physical Surroundings: An Application of the Stimulus–Organism–Response Paradigm

Many theme parks and other “facility-driven” leisure services seek to market and differentiate themselves through the creation and recreation of their physical surroundings. This study examines the extent to which the physical surroundings are perceived as novel influences the shopping values and revisitation behaviours of theme park visitors. This empirical investigation explored two types of theme park. The findings indicate that the more theme park visitors perceive physical surroundings as novel, the higher the level of shopping values (utilitarian and hedonic value) and the stronger their intention to revisit. The researchers propose a number of theoretical and managerial implications.     

Tourists’ impulse buying behavior at duty-free shops: the moderating effects of time pressure and shopping involvement

This study investigates the consumer behavior of tourists at duty-free shops who experience different limitations on shopping than do consumers at general shopping malls. The target for sampling was outbound tourists who shopped in two hotel duty-free shops in Seoul, Korea. The final analysis used data from 343 respondents and the results revealed (1) the more positive the emotions felt by tourists, the more impulsive buying behavior occurs; (2) time pressure during shopping reinforces negative emotions, resulting in increased affective impulse buying; and (3) increased shopping involvement directly increases cognitive impulse buying.     

Gender and tourist experiences: assessing women's shared meanings for Beatrix Potter

As a social construct, tourism is premised upon inter-relationships between various producers and consumers. Within this system, gender differences may influence how tourist sites are interpreted and the symbolic associations visitors make with places. Adopting Johnson's (1986) circuits of culture framework and focusing primarily upon women visitors, this paper assesses meanings of Beatrix Potter inspired tourism in the English Lake District. Qualitative evidence highlights how women in particular conjoined an interest in Potter with the tourist visit to mediate other attitudes and values. Such links with non-tourist social practises were usually derived from associations with childhood and family life. The paper also considers how shopping and souvenir purchases helped to perpetuate and redefine this value system. Tourism occurs within a context of larger social-cultural structures and practices. In developing a more complete understanding of such aspects of tourism systems, gender constructs merit increased attention.     

Determinants of recreational boater expenditures on trips

The objective of this study was to investigate the determinants of recreational boater expenditures on trips to help generate strategic insights on marketing for private and public sectors in boating businesses. Tobit analysis was applied to data from the 1998 Michigan boating survey. Boaters’ sociodemographic and geographic characteristics, travel distance, type of destination, and trip patterns were important determinants of total expenditures on boating trip. However, the importance of these factors varied by type of spending: restaurants, groceries, boat fuel, auto gas, and shopping/entertainment. Decomposition of the tobit marginal effects indicated the market participation response was more important than the quantity factor.     

Servicescape and shopping value: the role of negotiation intention,social orientation,and recreational identity at the Istanbul Grand Bazaar,Turkey

ABSTRACT

This paper examines the influence of negotiation intention, recreational shopper identity, and social shopping orientation on both servicescape and visitors’ overall shopping value in the Istanbul Grand Bazaar, Turkey. We developed and tested a conceptual model using a sample of 300 international visitors to the Bazaar. The results demonstrate that bargaining intention, recreational functions, and social interactions influence servicescape. This implies that, when tourists are motivated by bargain hunting, recreation, and socialisation, their attitude towards the shopping environment is more positive, which subsequently results in increased overall shopping value. Implications for managerial practice are also presented alongside suggestions for future research.     

In search of lost leisure: the impact of caregiving on leisure travel

One of the fastest growing market segments of the tourism industry over the last two decades is made up of consumers 55 years of age and older. As we enter the new millennium, over 50 million of these “mature adults” will find themselves on the edge of retirement, equipped with the freedom and financial means to travel, but restricted by a loved one who may become ill or disabled. The purpose of this study was to explore the impact of caregiving on the leisure travel behaviors of family caregivers and their care-recipients. Qualitative data collection and analysis methods were employed. In addition to identifying impediments (physical, social, emotional) to pursuing or maintaining leisure travel for caregivers of older adults, the qualitative analysis yielded other emergent themes such as changes in patterns and types of leisure travel, entitlement, resentment, and anger. Implications and recommendations for researchers and practitioners are included.     

旅游者中位年龄的几个市场指示意义

年龄是旅游市场细分理论中一个重要的社会—人口学变量,不同的年龄结构对细分市场的旅游行为有着重要的影响。然而,在刻画旅游者年龄结构时,无论是在业界实践还是学界研究中,被普遍采用但标准各异的旅游者年龄"上中下"分组模式却不可避免地制约了相关研究成果之间纵向或横向的比较与验证,需要发展一条可以沟通联系的纽带。文章试图将中位年龄作为这种可能的纽带引入我国旅游市场研究领域,基于国家旅游局公开发布的旅游者年龄统计数据,提出了旅游市场类型的中位年龄划分标准,并在此基础上进一步探讨了旅游者中位年龄在指示市场结构类型、市场环境波动和市场发展分化方面的后效价值,以期为旅游市场营销与管理提供一定的理论依据。     

Nature-based Tourists: The Relationship Between their Trip Expenditures and Activities

This paper investigates the relationship between four groups of trip activities and the daily expenditures of a sample of visitors at two nature-based attractions in Northern Norway. The paper also examines some other potential factors by adopting a widely utilised twofold segmentation approach: light versus heavy spenders. The results of the logistic regression analysis indicate that there is a significant relationship between the importance attached to travel activities by nature-based tourists and their daily expenditure on a current trip. More specifically, the more individuals consider visiting historic/cultural sites as an important activity on their journey, the more likely they are to be light spenders, whereas the more they consider ‘challenging nature-based activities’ as important, the more likely that they will be classified as heavy spenders. The investigation additionally finds that travel motives, though to a lesser degree, when taken in tandem with variables such as trip length, trip purpose, age and household income, influence nature tourists’ daily expenditure.     

The Impact of Mexico's Currency Devaluations on Revenue from U.S. Tourists

U.S. visitors to Mexico increased by 120% between 1970 and 1987. Mexico's booming travel industry has increased nominal revenues from the U.S. by 375% and expenditures per tourist by 116% during this time period. Adjusting these data by a ratio index gives a more vivid picture of the impact of inflation and the peso devaluations over time. Trends in U.S. tourist expenditures to Mexico are shown to parallel exactly the movements of the ratio index bases on relative prices and exchange rates. Our modified regression analyses indicate that both real U.S. disposable income and the ratio index are excellent independent variables for the purpose of predicting number and expenditures of U.S. tourists to Mexico. Further, U.S. tourism numbers and expenditures are elastic with respect to each of these variables. The inconsistency between these results and past estimate may be the result of multucollinearity or autocorrelation in their data.     

Family travel behaviour and its implications for tourism management: An international study

In this article the travel behaviours of Mexican families towards a destination located in south western USA are evaluated. A model of family behaviour is tested and supported by the data. The types of family travel behaviour are classified as cognitive, affective and conative. Cognitive and affective behaviours are found to be associated significantly with travel (conative behaviour). Distance from the travel market to the destination is also significantly related to the incidence of travel. These data suggest that the Mexican family travel market is heterogeneous, necessitating the creation of distinct marketing strategies for each travel segment. The implications of these findings for tourism management are discussed in this article.     

Future tourism projects

This article focuses on developments of the tourism industry in temperate countries. Leisure growth areas include water parks, theme parks and a more experiential presentation of cultural heritage attractions. Significant projects, eg those developed by the Rouse Corporation in the USA, provide environments for shopping and eating out where all the components are chosen as the result of careful market research. Conference and exhibition centres can also attract outside visitors. Adequate tourism infrastructure must be provided, eg hotels. Substantial financial backing coupled with well planned mixed development is the key to successful tourism.     

Family Vacation Activities and Family Cohesion

Family is an important unit of individuals seeking experiences together during vacation. This consumptive unit deserves explicit attention not only because of its market size but also because of ramifications of family vacation on family functioning. This study explores the interplay of vacation activity patterns and family cohesion. It reveals a taxonomy of four types of family travelers with respect to their patterns of activities and needs for cohesion. They are “bonded and nature seeking”; “attached and enthusiastic”; “self-directed and recreation oriented”; and “sociable but static” family travelers. This research provides empirical evidences for the proposition that vacation activities are valuable contributors to family cohesion. Implications are provided pertaining to the development of quality family vacation programs and enhancement of family life satisfaction.     

Insights into Sustainable Tourists in Austria: A Data-based A Priori Segmentation Approach

An excellent market-driven way to successfully implement sustainable tourism in a destination is to find a segment of tourists or potential tourists interested in the unique natural beauty of the destination, willing to preserve it, and who are also highly attractive in terms of high expenditures, long stays, high return rate, high recommendation rate etc. The first step in seeking these visitors is through investigation of sustainable market segments. So far, only a few studies have systematically searched for 'eco-segments'or sustainable tourist groups and described them. This paper reviews the usefulness of such approaches, examines past studies investigating potential target segments and describes the group of summer tourists in Austria who care about maintaining the natural environment. The results suggest that this group of visitors has some highly attractive characteristics and is very large, thus offering a sound basis for additional sustainable niche segment creation.     

Visitor Profile Analysis:

Although market research is utilized by many short-term tourism events, little research has been published on American state fairs. This demographic pilot study of South Carolina State Fair visitors identified the location and size of the primary market area. Also examined were the upscale nature of visitors and the importance of the fair as a family event. Based on this data, marketing implications for fair management were developed.