The impact of regulation and ownership structure on market orientation in the tourism industry in China

The nature of market orientation and its impact on business performance and other related outcomes have been extensively researched in a range of service contexts including tourism. In contrast, our understanding of the factors that influence market orientation is still limited. This paper reports on a study that contributes to our understanding of the determinants of market orientation within the tourism sector by focusing specifically on the role played by two strategically important variables, namely government regulation and ownership structure. The study analyses two national samples of hotels and travel services in the rapidly growing tourism industry in China. The hotel sector has been open to foreign investment for two decades and has a diversified ownership structure, whereas the travel services sector has been dominated by government owned firms and relatively closed to foreign investment. The results of the survey suggest that of the two new antecedents, only government regulation has a significant role to play in driving market orientation. Internally, access to appropriate managerial and marketing capabilities was identified as a significant predictor of the development of market orientation.     

Evolving roles for local government in tourism development: a political economy perspective

This paper interrogates the changing role of local government in tourism development. It does so through the examination of the Hurunui District, a rural district in New Zealand which has experienced significant transformation in the tourism sector and a concomitant increase in public sector input over the past 25 years. By situating this interrogation within an evolving neoliberal public policy context, this paper explores the tensions at play between tourism stakeholders and decision-makers, and it critiques the way in which local government involvement in the sector is manifested as regulation, promotion, and ownership of key tourism resources in the District. The significance of this paper is that it extends our understanding of the role of the state in tourism and of the influence of public policy on tourism development, potentially including sustainable tourism development. Specifically, it draws our attention to the rationality, roles and activities of public sector engagement in the tourism sector, particularly at local government level. We conclude that the nature and extent of debate evident in the case study, and verified in the literature, indicates that the boundary of government activity and intervention in the tourism market is, and will continue to be, socially contested and mediated.     

旅游业上市公司多元化经营能够降低公司风险吗？——基于2004—2012年A股上市公司数据的实证研究

我国的旅游业上市公司普遍存在进入房地产业、高新技术产业等行业的多元化经营现象。国内外学者对多元化经营与公司风险之间的关系展开了一系列的研究,但是没有得出一致的结论。截至目前,对旅游类企业多元化经营能否降低公司风险的研究仍较为欠缺。因此,文章以2004—2012年国内23家A股旅游业上市公司1的184个截面数据为样本,利用多元回归分析法检验了旅游业上市公司多元化经营对其公司风险的影响。旅游行业自身的行业特征及其多元化特点使得针对旅游业上市公司多元化经营行为的分行业研究产生了与以往整体层面的研究截然不同的结论：旅游业上市公司多元化经营能够降低公司的财务风险,但无法降低公司的经营风险。进一步对多元化类型进行区分后发现：旅游业上市公司相关多元化水平的提升可以显著地降低公司的财务风险,但无法显著地降低公司的经营风险;而非相关多元化水平的提升无法显著地降低公司的财务风险与经营风险。基于上述研究成果,文章从促进融资体系多元化、完善主业发挥自身优势、谨慎选择多元化行业3个角度对旅游业上市公司的多元化发展提出了建议。     

Segmentation by motivation for rural tourism activities in The Gambia

In The Gambia, as in many other African countries, rural areas rarely profit from the turnover earned in the country's tourism sector. In academic and political literature, however, rural tourism is frequently identified as a diversification strategy that may trigger local economic development in remote communities. To promote rural tourism development, further knowledge is required to understand why tourists are motivated to engage in distinct tourism market segments. In this study, survey data was collected from 450 tourists in The Gambia using a self-administered questionnaire. The questionnaire was constructed to identify the key characteristics and motivations of tourists so that the significant market segments could be categorized and the (latent) tourist demand for rural tourism activities could be gauged. This study identified four distinct segments of tourists in The Gambia: heritage & nature seekers, multi-experiences seekers, multi-experiences & beach seekers, and sun & beach seekers. Drawing on our key findings, we conclude by identifying a development path that could diversify Gambia's tourism sector. The development path would also include event-based rural tourism initiatives that align with the motivations of the identified market segments and may additionally benefit rural communities by reducing economic leakage rates.     

Medical tourism development in Hong Kong: An assessment of the barriers

The aim of this study is to determine the factors influencing the development of medical tourism in Hong Kong. A qualitative research method was adopted to collect data from representatives of private and public hospitals, government bodies, and medical institutions. The results reveal that policies and regulations, government support, costs, capacity problems, and the healthcare needs of the local community are the main barriers to the development of such tourism. Several strategies for lifting these barriers are suggested, such as new promotional activity policies, government action to encourage investment in the medical tourism market, and cooperative efforts by the hospitality sector and medical institutions to develop medical tourism products.     

From frozen continent to tourism hotspot? Five decades of Antarctic tourism development and management,and a glimpse into the future

Representing the main commercial activity on the Antarctic continent, Antarctic tourism is increasingly thrust into the limelight as both benefactor and detractor to the environmental and political integrity of Antarctica. In view of its unprecedented growth, questions arise about the limitations of future tourism development in Antarctica. This paper assesses Antarctic tourism development over the last five decades and evaluates its current and future status from the viewpoints of Antarctic tourism stakeholders. This assessment is informed by interviews with Antarctic tourism stakeholders and a Delphi study undertaken in 2007. The authors found that Antarctic tourism stakeholders are concerned about the increasing scale and diversification of Antarctic tourism and generally subscribe to a conservation imperative when expressing their hopes for the future use of Antarctica and the development of Antarctic tourism. In conclusion, the rapid development of Antarctic tourism requires structural, institutional and legislative changes if Antarctic tourism regulation is to remain successful.     

Foreign exchange exposure of US tourism-related firms

To date, literature on foreign exchange risk has paid a particular attention to multinationals in trade-related industries. The tourism sector is also sensitive to the exchange rates between travelers’ home countries and their destinations. Suspecting that the exposure of domestic tourism-related firms to foreign exchange risk results from price elasticity of demand, the current study tested the cash flow exposure of sample firms, accounting for nonlinearity, asymmetry, and lagged effects. As a result, a significant percentage (78%) of domestic tourism-related firms was found to have significant foreign exchange exposure. This study also found that exchange rate exposure for tourism-related firms was nonlinear, asymmetric, and lagged. The evidence implied that several tourism-related firms are passive regarding their exposure and may face financial burdens caused by demand fluctuations. Implications and suggestions are presented along with the findings of the study.     

中国旅游发展政策的历史演进(1949~2013)——一个量化研究的视角

文章从1949~2013年中央政府及相关部委发布的379个旅游政策文件的多维度统计分析入手,以全新的视角剖析了新中国成立以来我国旅游发展政策的演化历程。研究发现:(1)我国旅游政策演化是资源配置的行政化转向行政权力制约下的资源配置市场化过程。(2)旅游政策目标始终与国家经济社会发展的战略目标相一致,可大致分为服务外事、经济型事业、经济新增长点、国家战略性支柱产业四个阶段。(3)旅游政策工具以微观管制为主,对资本、土地、技术、人才等生产要素宏观调控能力不足。(4)旅游政策的制定部门范畴不断扩大,政策力度呈波动趋稳态势。研究认为,旅游经济的有效运行高度依赖于社会经济系统的制度安排。在《旅游法》颁布、旅游业进入全新的发展阶段后,技术进步、市场需求、企业竞合关系协同引领的产品业态与商业模式创新是未来产业效率提升的基本方向,宏观调控和公共服务将成为政府旅游管理的基本内容。     

Tourism planning : The case for ‘market failure’

Tourism planning has been looked upon as a means of maximizing benefits from tourism development; however, there has been limited research on the accomplishments of tourism plans. This paper provides a longrun analysis of tourism planning in Pacific island destinations, using Hawaii, French Polynesia and the Cook Islands as case examples. A major conclusion of the study is that government tourism plans have little probability of influencing market forces to achieve economic success in destination areas. In view of this, future government planning efforts should be redirected to focus on issues such as the negative social and environmental impacts which are not ameliorated by market forces, leaving the private sector to assume the planning and financial risks of developing specific tourist areas. In order to achieve this, government tourism organizations may have to be restructured from economic development and/or marketing organizations to incorporate broad social responsibilities.     

The multiple logics of tourism development in China

It has been widely demonstrated and accepted in the sustainable tourism literature that tourism development involves multiple stakeholders. However, little research has been conducted to examine the logics guiding and explaining the behaviours of the stakeholders in tourism development. Guided by the institutional logics perspective and stakeholder theory, this study identifies the logics of different stakeholders in China's tourism development through fieldwork in two tourism development cases (Yalong Bay and Haitang Bay) in Hainan Province and content analysis on secondary data from multiple sources. The logic of pursuing political legitimacy, the logic of fiscal income maximisation, the dual logics of the market and politics, and the logic of pursuing economic benefits were identified to be the dominant logics driving the behaviours of the central government, local government, tourism enterprises and local communities, respectively, in China's tourism development. This paper contributes to a better understanding of the dynamics of tourism development in China.     

《旅游法》与我国旅游行政治理体系的变革研究

在综述分析的基础上,文章对我国传统的旅游行政治理体系进行总结,并从我国旅游行政治理的主体和客体、职能目标和理念、手段和内容等结构层次,对《旅游法》实施后的旅游行政治理体系的变革进行系统分析。研究发现,《旅游法》推动了旅游行政治理主体和客体的扩大化;引导治理理念转向服务、公平、可持续发展导向;强化法律手段,且进一步改进和提升了治理内容。研究据此提出了《旅游法》推进实施的建议措施。     

Successful managerial behaviour for farm-based tourism: A functional approach

Despite the overall growth of rural tourism, not all have benefited equally. This study reports research designed to improve managerial performance in the rural tourism sector in Korea. Six areas are identified as being important: product/service development, business planning and evaluation, promotions, human resource management, networking, and cost reduction. It was found managers in farm-based tourism have primarily concentrated on product/service development, human resource management, and cost reduction. Of these areas, only product/service development and promotions have exhibited a statistically significant effect on real profits and on positive subjective evaluations of financial results. Based on these results, this study suggests that continuous investment in product/service development and promotions should have positive effects on operations and result in increased competitiveness and viability in the Korean farm tourism sector.     

Unlocking the niche potential of senior tourism through micro-firm owner-manager adaptive capability development

This paper explores the role of adaptive capability development among micro-tourism owner-managers (OMs) in pursuit of the niche potential of the evolving senior tourism market. We discuss strategic adaptive capability development in a tourism micro-firm environment, prior to outlining the research context and adopted interview method used to elicit OM views. Findings indicate that limited human resources impede the level of adaptive capability engagement in micro-tourism firms, whereby operational level capabilities act as an antecedent to adaptive capabilities. Such adaptive capabilities, including market sensing capabilities and senior tourism alignment activities, are developed by OMs as a means of differentiating their respective firms from sectoral rivals in pursuit of niche market potential. Extracted from the findings, we present a Senior Tourism Adaptive Capability Framework prior to disclosing the study's practical and theoretical implications.     

Drivers of management control systems in tourism start-ups firms

This study examines the use of Management Control Systems (MCS) in travel and tourism start-ups. The study empirically examines 176 European tourism start-ups; data are collected via an online survey of start-up CEOs, and supplemented by financial statements of early-stage tourism firms. The results show that travel and tourism start-ups use formal systems for management control. We observe a relationship between the usage of these systems with specific internal and external environment characteristics. Finally, the results show that the historical financial performance of travel and tourism start-up firms affects MCS usage.     

The social dynamics of micro-firm learning in an evolving learning community

Micro-firms dominate the tourism sector internationally, yet there is a notable absence of studies specifically relating to their learning interactions with other tourism firms. Even when studied, a social learning lens is rarely applied in either micro-firm or tourism learning network research despite its relevance in this domain. In seeking to understand and map the social dynamics of micro-firm learning and participation in an independent learning network, the authors studied an evolving learning community (ELC) situated in Ireland's south west region over a four-year period. The findings demonstrate the complexity associated with creating and sustaining a social learning infrastructure in this context. An ELC model is proffered to provide insight into inter and intra social dynamics that influence learning development in the micro-firm setting. The proposed future research includes the study of additional ELCs, in Ireland and other countries, for the purposes of cross case/cross country comparison, and in pursuit of greater insight into the social dynamics of these communities.     

Distortions in Tourism Development in the Dali Autonomous Region,China

This paper presents a tourism destination development sequence for Dali, Yunnan Province, China. The development of Dali highlights limits in the power of the local government as the lead stakeholder, which took a top-down approach to economic development. The government sought to address increasing control of the tourism sector by external tour operators through increasing its own control of local tourism attractions. This approach has been only partially successful in reducing distortions in the tourism channel. The origins of these distortions are described and analysed. A number of additional responses are suggested to improve the local benefits obtained from the inflow of tourists to this new destination area including development of a more market oriented competitive strategy that seeks to co-opt stakeholders into collaborative activities.     

Tourism Education in Austria and Switzerland

SUMMARY

Both Austria and Switzerland are small countries with a long tradition hosting tourists. Irrespective of high levels of economic development, the two countries also have high levels of tourism intensity when measured either in terms of number of tourists per native population or in terms of tourism receipts per population (e.g., per gross national product). Consequently, both countries also display a long tradition and evolution in their development of systems of tourism education and training albeit under differing market conditions and pressures. Both countries provide similar products like in the field of cultural tourism and alpine tourism. The tourism structure is also comparable. Both countries are dominated by family owned small and medium size businesses. However, their political structures are very different. This paper shows how each country under the three forces of labour market pressures and industry requirements, on the one hand and tourism education policy initiatives on the other has evolved two slightly different tourism education systems. Furthermore, an attempt was made to provide, based on the discussion in the first part of the paper, a more general explanation with respect to the response of tourism schooling/training supplies to varying conditions in tourism product markets, tourism employment and labour market systems, public choice decisions and general economic conditions. Finally, the paper discusses the paradigmatic shift (i.e., structural change) of tourism factor and product markets from the “Old to New Tourism” and discusses its implications for new types of tourism schooling and training in these two countries.     

Political implications of Chinese tourism policy

This study is an examination of the political objectives and probable consequences of the decision to open the People's Republic of China to mass tourism. Through personal interviews and other reports, this article traces the organizational and political dimensions of the abrupt reversal of nearly three decades of restricted and selective foreign access. The author found several anomalies: more “market” oriented cost structure than in most non- socialist developing nations; a hierarchy of tourist classes in a supposedly classless society; liberalization in tourism itineraries along with a freezing of contacts between tourist and Chinese. The article concludes that while China has reaped few tangible political benefits and has incurred some new political vulnerability with its new tourism policy, Chinese tourism has avoided many of the social and economic costs associated with tourism development elsewhere.     

Strategic orientation and performance of tourism firms: Evidence from a developing country

This study investigates whether tourism firms in a developing country, namely Turkey, which adopt one of the four strategic orientations of Miles and Snow (1978), differ based on their financial and non-financial performance. The study results show that there is a difference in both financial and non-financial performance based on the strategic orientations followed by tourism enterprises. Generally, prospectors were found to outperform defenders, whereas analyzers showed a comparable performance to prospectors. The findings of this study imply that in developing countries, tourism businesses may be indifferent when choosing between these two strategies based on their internal characteristics since they yield similar financial results. Specific factors and developments in the macro environment and company-specific factors seem to affect tourism firms' strategic orientation as well as their performance. Better understanding and closer analysis of such factors can help improve the performance of tourism businesses in developing countries. Further research using both perceptual and objective measures is needed to confirm the present results to better assess possible differences in performance among strategic orientations in some other developing countries.