零售商品牌资产管理:结构、模式与路径分析

零售商品牌资产管理是实现零售公司品牌持续增值的重要手段,对零售企业长期竞争优势的建立有重要意义。目前,关于零售商品牌资产管理的系统研究和实践还较为欠缺,极大地制约了零售企业品牌营销和管理效能的发挥。在明确零售商品牌资产管理内涵和现状的基础上,本文对零售商品牌资产管理的结构、模式和路径进行探讨,目的是为零售商品牌管理工作提供理论指导和实践启示。     

论零售商品牌资产形成机理-基于顾客的视角

随着经济社会的快速发展,消费者个性化需求不断提高,国内的零售商市场竞争面临着严峻压力。本文主要基于顾客视角分析零售商品牌资产的形成机理问题,致力于为零售商寻求到新的创新点与利润点,以便进一步提高市场份额,提高企业的经济效益。     

零售商品牌资产管理策略体系构建——基于多维理论视角的探讨

零售商品牌资产的管理和创建是零售企业获取持续竞争优势的关键,但关于零售商品牌资产管理策略的理论指导并不系统和丰富。因此,本文从零售商品牌营销管理、顾客情绪管理、顾客体验管理、顾客关系管理、顾客忠诚管理5个多维理论视角,对零售商品牌资产管理的策略体系进行了构建,以期为零售商品牌资产的创建过程和途径提供丰富的管理视野与思路。     

浅析有效提升零售商顾客资产的途径

顾客资产理论是新兴的市场营销理论,研究顾客资产理论对提高零售商收益的作用,可以从价值资产、关系资产、品牌资产这三大顾客资产的驱动要素出发,结合零售商经营的特点寻找相应的途径。     

零售商品牌战略浅析

品牌战略是对零售商品牌战略的相关理论内容进行深层次研究，综述了对消费信息的搜集、整理分析，得出消费者对某种产品的需求特性，提出产品的设计开发思路，委托生产与自设厂加工，并在本企业内以自有品牌的形成进行销售的一种营销策略，以便为我国零售商品牌的开发提供一定依据。     

零售商自有品牌对其企业品牌的稀释作用实证研究

零售商自有品牌开发是一把双刃剑,成功开发可以为零售企业创造效益,而开发失败则会导致零售商企业品牌稀释。自有品牌的产品属性是零售商能够控制的品牌属性,本文从消费者角度,探讨自有品牌产品属性与零售企业品牌稀释的关系,并通过实证研究证实自有品牌产品属性是可能导致零售企业品牌稀释的因素。     

浅析零售商发展自有品牌的优势及问题

随着国际巨头零售商进驻中国市场,国内零售业竞争越来越激烈。零售商发展自有品牌已成为提升企业竞争力的一项重要武器。零售商通过销售自有品牌能够提高收入,获得利润增长。本文通过对零售商发展自有品牌的优势进行详细分析,并提出零售商在发展自有品牌过程中所遇到的问题,针对这些问题给出一些解决对策。     

零售商自有品牌策略浅析

零售商自有品牌的出现是流通领域中批发商、零售商与制造商三者之问的地位不断演变的结果，零售商的自有品牌策略对零售商树立信誉、增加利润、提高竞争力等方面具有重要的战略意义。本文对零售商如何实施自有品牌策略提出了自己的建议，以期对零售商创建自有品牌有所帮助。     

本土零售商开发自有品牌的路径研究

与发达国家相比,本土零售商自有品牌建设总体上还处于起步阶段,在零售商规模、质量管理、企业信息化水平及自有品牌运作与管理等方面仍有较大差距。本文分析了本土零售商在开发自有品牌过程中的难点和问题,针对性地提出了本土零售商开发自有品牌的路径。     

零售商自有品牌思辨

零售商自有品牌战略为零售商更好地利用自身优势,参与市场竞争提供了一个可供选择的方案,但其实施是个复杂的耗时耗力的系统工程。能否获得比经营制造商品牌更大的利润,是判断是否实施自有品牌的一个标准,它取决于零售商的规模、对渠道的控制能力以及对自有品牌的经营与运作。     

A longitudinal examination of the effects of retailer–manufacturer brand alliances: The role of perceived fit

Abstract

One resource that has been identified as a valuable source of competitive advantage is the equity associated with an organisation's brands. Organisations devote considerable resources to developing strategies that allow them to build and/or maintain strong brand names. This study investigates brand alliances between retailers and manufacturers. The role of perceived fit between the partnering brands is explored. In addition, the study examines the influence that retailer–manufacturer brand alliances have on: retailer equity; manufacturer brand equity; the intention of consumers to frequent the stores of the retailer involved in the brand alliance (shopping intention); and the intention of consumers to purchase products from the manufacturer involved in the brand alliance (purchase intention).     

Creation of consumer loyalty and trust in the retailer through store brands: The moderating effect of choice of store brand name

Within the current economic context, store brands play an important role in differentiation strategies based on assortment and positioning in terms of distributor prices. To begin with, this study identifies three determining aspects of retail loyalty and trust: satisfaction with price levels, the perceived image of the assortment and loyalty to the store brands (SB). Secondly, this study proposes a theoretical relational model among the aforementioned aspects. Finally, this study analyzes the moderating role that the strategy of choosing SB name (umbrella brand label vs. brands different from the label brand) plays in the relationship between loyalty to SB and loyalty to and trust in the retailer. By including this moderating variable, we seek to contribute to current academic research and to provide insights into the importance that SB strategy (label vs. own name) has for the effect of loyalty to SB on the relative results of the retail company. Our research results show that making the umbrella SB name the same as the label brand name increases the positive effect of customer loyalty to SB on loyalty to the retailer, but not the effect of trust on this loyalty compared to chains that use SB names different from those of the label. These results have important implications for management.     

Temporary brand–retailer alliance model: the routes to purchase intentions for selective brands and mass retailers

We investigate a common but under-studied practice, the temporary alliance between a selective brand and a mass retailer, online or offline. Using a before-and-after methodology, we show how the attitude towards the new offer of a selective brand at a mass retailer plays a central mediating role. It is influenced by brand–retailer fit and product-category fit. It influences purchase intention towards the new offer, attitude changes towards the selective brand and mass retailer, and therefore purchase intention towards the brand and retailer. We also reveal a counterintuitive direct negative route from product-category fit to changes in purchase intention towards the retailer. To offer important managerial implications, we break out results for two selective brands and two types of mass retailers.     

Do Store Image and Price Perception Matter to Store Brand Equity?

Store brands account for 41% of the Spanish market share in 2011, and a further increase is expected in the next year due to the economic crisis, which makes up an increasingly competitive market. Previous literature suggests that price and store image are antecedents with a relevant influence on store brand equity. Our study aims to analyze if the store image and price perception matter to store brand equity. A quantitative study was carried out obtaining a total of 362 valid responses. Results show that both variables have a positive influence on store brand equity, store image being the more relevant factor. The study is of great interest for retailers who wish to increase the value proposition.     

The Effect of Brand Engagement and Brand Love upon Overall Brand Equity and Purchase Intention: A Moderated –Mediated Model

Abstract

In their quest for retaining or enhancing their overall brand equity, firms engage with their customers. This study investigates if brand engagement blossoms in brand love and the combined effect of brand engagement and brand love upon overall brand equity and purchase intention. A two stage analysis was done on data collected from 548 respondents through a self administered questionnaire. In the first stage the measurement model was checked for reliability and validity, while in the second one, the strength of the relationships was ascertained in the structural model. The study enables an in-depth understanding of the antecedents of brand equity. It provides valuable theoretical insights on the determinants of brand equity formation. At the same time, it explores the effect of socio demographic variables like gender and usage. Brand love and overall brand equity mediate relationships. This study proposes a new branding model by simultaneously integrating variables that have been previously researched upon; brand love, brand experience, overall brand equity and purchase intention as one comprehensive model. This paper confirms that brand love and brand engagement are second order constructs and important brand mix elements. Brand engagement and brand love relationship is moderated by usage and gender.     

电商化转型零售商的品牌权益提升机制与路径研究——基于双渠道品牌形象驱动的视角

网络零售强烈冲击下的国内传统零售业面临行业生存危机,电商化转型已经成为行业的必然发展趋势。文章通过界定电商化转型零售商及其品牌形象、品牌权益的概念,提出其“实体-网络”双渠道品牌形象结构的概念模型,并进一步构建其“双渠道品牌形象——品牌权益”驱动机制模型,以结构方程结合信度分析、效度分析等方法进行了实证分析。研究发现：电商化转型零售商的实体品牌形象各维度变量对网络品牌形象的对应维度变量都具有非常强的直接积极影响（即支撑效应）,价值维度、价格维度、供应维度的支撑效应由强至弱;实体品牌形象各维度变量对品牌权益产生明显的总积极影响（即提升效应）,价格维度、价值维度、供应维度的提升效应由强至弱,但供应维度无直接影响;网络性品牌形象各维度变量对品牌权益产生明显的直接积极影响（即提升效应）,供应维度、价格维度、价值维度的提升效应由强至弱。     

我国大型零售业发展自有品牌营销策略研究

面对商业流通领域的市场变化,我国大型零售业借鉴＂自有品牌＂的经营理念,培育自身的知名品牌,逐渐将实施自有品牌战略作为新的利润增长点和提升企业核心竞争力的重要手段。通过对我国大型零售业开发自有品牌的发展现状分析,借鉴国外成功的商业自有品牌开发经验,制定适宜我国大型零售业的自有品牌营销策略。     

The Impact of Product-Country Image and Marketing Efforts on Retailer-Perceived Brand Equity: An Empirical Analysis

Although both product-country images (PCI) and firm assets such as brand equity have been extensively studied in separate contexts, we know very little about the combined performance effects of these two important constructs in international research. Extant research has investigated brand equity primarily from a consumer perspective, but rarely from the point of view of a retailer. Retailers represent the ultimate participants in the value chain selling the product to consumers. They have the ability to significantly influence consumers’ evaluations and purchase decisions. Based upon existing literature documenting the contributions of PCI and marketing activities on brand equity, this study extends these findings by investigating their effects on retailer-perceived brand equity (RPBE) and ultimate brand profitability performance. Results indicate that both marketing activities and PCI affect retailer-perceived brand equity with PCI also strongly and positively influencing brand profitability performance.     

An integrated retailer image and brand equity framework: Re-examining,extending, and restructuring retailer brand equity

Retailers are amongst the world's strongest brands, but little is known about retailer brand equity. In spite of their extensive use, we argue that current operational models are too abstract for understanding the uniqueness of the retail industry and too simplistic to understand the interrelationships among the dimensions in the retailer brand equity building process. This study contributes to the existing and largely generic retailer equity frameworks in three ways: first, by incorporating retail specific dimensions from the retailer image literature; second, by re-examining and developing the structures and relationships between the dimensions of retailer equity by testing alternative structures commonly used in the more general brand equity literature; and finally by creating a short and parsimonious scale for assessing retailer brandequity in different contexts. Three alternative models are compared and tested on six brands in both convenience and shopping goods categories, ranging from discount to middle range price levels. The outcome is an operational framework supporting the main building blocks of the conceptual brand resonance model presented in Keller (2001) with seven dimensions structured in a four-step sequence as awareness → pricing policy, customer service, product quality, physical store → retailer trust → retailer loyalty, thereby describing retailer brand equity as a four-step process. The extended, although parsimonious, 17-item retailer equity scale can be used by academics as well as practitioners to examine the underlying values of retailer brands and has the potential to incorporate additional dimensions and attributes to investigate specific retail contexts without creating lengthy questionnaires.