Corrupción como proceso organizacional: comprendiendo la lógica de la desnormalización de la corrupción

This article discusses the basic assumptions of an individualist vision on corruption. A different argument based on “social density” of the phenomenon is proposed instead: the process of normalization of corruption. Under this umbrella, corruption is a political concept that looks to impose a particular vision on what are “right” behaviors based on a sharp and unrealistic separation of the public and private sphere. A review of the organizational literature on corruption is developed, with the aim of understanding how organizational processes of socialization triggers behaviors that make corrupt acts to appear as “normal” under the organizational logic. Persons find themselves in a “slippery slope”, generating agreements and social dynamics that are able to produce corrupt logics under the normal life of an organization. A plea for discussing the social processes needed to “un-normalize” corruption is defended a conceptualization that goes beyond an individualist and moralist vision of the phenomenon.     

Medición de la intensidad en el uso de las tecnologías de la información y la comunicación en Escandinavia

One characteristic of the processes related to technological innovation in the Scandinavian countries is the high participation level of public and private agents. The objective of this strategy is to assimilate knowledge and to spread it out in the best possible way. Thus, in this article we identify the profile of ICT users; we try to establish how important they are for these countries, their good use of these technologies and how they impact on their communication processes. The results derived from the research prove that: 1) Swedish and Danish homes are a reference when it comes to the utilization of ICTs, 2) Finnish companies lead the way in the adoption of ICTs, followed by Danish and Swedish companies; 3) When it comes to provision and implementation of public services on a technological platform, the leading countries are Denmark, Finland and Sweden; and 4) When it comes to the utilization of ICTs in infrastructures, the EU leadership is headed by Sweden and Denmark, far ahead from the other Member States.     

Efectos de la contratación de exempleados de multinacionales en la capacidad de absorción en empresas locales

Attracting Foreign Direct Investment seeks, among other goals, increase productivity of local firms through knowledge spillovers. Nevertheless the empirical evidence is contradictory. One influential factor is the absorptive capacity of local firms. This article analyzes the effect of the presence of ex-employees of multinational companies, as employees of local firms in the absorption capacity of these firms. The study was conducted in Costa Rica, a country recognized for its successful strategy in this area. The data come from a survey of 1,167 companies conducted by the Costa Rican Observatory of Small and Mediums Enterprises in 2011. It was found that hiring former employees of multinational companies by local firms has a positive effect on the rate of absorption capacity. In short, this engagement of former employees of multinationals increases by nine percentage points the rate of absorption capacity, with differences for sectors and firms sizes.     

Aplicación de análisis discriminante para evaluar la productividad como resultado de la certificación BASC en las empresas de la ciudad de Cartagena

This research paper presents the evaluation of productivity in companies in the city of Cartagena as a result of the certification of said companies in the Business Anti-Smuggling Coalition (BASC). The methodology used calculated productivity indicators at 23 companies certified at BASC. Next, we used the Discriminant Analysis technique to explain the belonging and discrimination of each group of productivity indicators evaluated, resulting in the correlation between certified companies and increased productivity indices for 2008 and 2010. From the discriminant function obtained and the statistics analyzed, it can be concluded that certification in BASC standard showed no improvement in the indicators selected, but presented significant differences in the Gross Profit / Value Added (IP1), Operating Income / Operating Capital (IP5) and Net Income / Operating Capital (IP6) indicators.     

Sobre la alienación subjetiva en la organización del trabajo actual. Una observación participante en el comercio de la alimentación al detal

This paper presents the findings of the first stage of a case study of pleasure and suffering at work, whose fieldwork is one participant observation of a Canadian chain of retail. The purpose is to make available to students of organizational analysis, management and human resources, some definitions are finding from some bibliography resources (theoretical and methodological) from clinical sociology, the psychodynamics of work and sociology of emotions. Is about the dimensions social and technical of the work organization and one form of current subjective alienation. The most important premises that can be shows is that the current organization of work tent to be perceives by the employee like a potential threat and, unknowing, they prefers to protect themselves from the subjective alienation.     

Factores que explican la extensión de revelación de activos intangibles de los bancos que cotizan en la Bolsa de Valores de Panamá

This paper analyzes the level of voluntary disclosure of intangible assets, and identifies the factors that explain the disclosure of such information by the banks listed on the Panama Stock Exchange during the period 2005-2009. The information is recorded on an index that contains 158 indicators divided into five categories: human capital, technological structural, organizational structure, relational business and social relational. Three hypotheses are posed: H₁ there is a positive relationship between the size and extent of disclosure of intangible assets; H₂ a positive relationship between the extent of incorporation and disclosure of intangible assets; H₃ there is a positive relationship between leverage and the extent of disclosure of intangible assets. The results indicate that for Panama banks it is more important to disclose information on intangibles in the following order: business relational capital, social relational, organizational structure, human and technological structural. H₁ was accepted as a size category except for the structural capital; H₂ was accepted for the years in all categories, while H₃ was rejected.     

Empleo manufacturero en la Región Centro de México. Una estimación por gran división

In this paper, the production performance by great division and its effects on formal job generation in the central region of Mexico is analyzed. The more dynamic manufacturing divisions are identified and with the estimation of an employment function with panel data for each of the nine manufacturing great divisions, it is found that divisions I. Food, beverages and tobacco, II. Textiles, clothing and leather industry, III. Wood and wood products and IX Other manufacturing industries exhibit a high income elasticity of employment (0.716, 1.035, 0.781 and 0.94) and that the more technical divisions, with greater innovation processes and highly exporting divisions such as division VIII. Metal products, machinery and equipment show a lower elasticity.     

Estudio de la relación entre satisfacción laboral y el desempeño de los trabajadores de las ferias libres

This study analyzes and discloses the relationship between Job Satisfaction and Performance variables of a total population of 264 workers in Chilean Free Fairs. Out of the total population to which this research applies (264 individuals), the sample taken corresponds to 60% of each Fair, which is equivalent to 158 individuals. In order to obtain the objectives we applied a 54-item instrument. The first part collects general information about respondent; the second part collects average information of sales and salary to measure the workers’ productivity and the third part studies job satisfaction. Once performed the analysis of data collected, the results show that the dimensions of job satisfaction, boss relationship satisfaction and recognition satisfaction have a statistically significant relationship with productivity: daily sales/daily working hours. Good management of these can positively contribute to an increased competitiveness of Free Fairs. Another outstanding aspect included in this study is satisfaction with the physical environment, which has a statistically significant relationship between daily and monthly salary, which significantly contributes to the hours spent at work by individuals as well as the wage they perceive.     

El uso de la distribución g-h en riesgo operativo

This paper presents a review of the g-h distribution in operational risk and proposes a modification to the method developed by Hoaglin (1985) to estimating the parameters. The modification consists in the estimation of the parameter h using a robust regression. We estimate OpVaR by g-h and POT methods in two applications. The results show that the g-h method is useful in operational risk, but care must be taken when the distribution of losses presents extremely heavy tails.     

Simulación de la tasa de reciclaje de productos electrónicos Un modelo de dinámica de sistemas para la red de logística inversa

Current trends in the development and innovation of information technologies and shorter life cycles of electronic products have resulted in the generation of large amounts of waste (e-waste) which can potentially cause environmental problems due to the toxicity of some of their components. The e-waste problematic has attracted the attention of governments, companies and consumers that look to identify strategies for the management and proper disposal of e-waste with the goal to protect the environment. This work uses the methodology of system dynamics to simulate how the rate of products returned by individuals and the amount of computers recovered in an open-loop reverse supply chain, varies under different scenarios. The simulated scenarios correspond to the possible combinations of five macro factors: rate of innovation and product life cycle, information available to consumers about e-waste recycling, legislation, e-waste programs structure along with diffusion and publicity efforts. The results of the simulation are relevant to identify over which factors it is convenient to intervene to increase the amount of recycled computers because this amount represents a reduction in the volume of e-waste and an enterprise opportunity to generate earnings from recycling computers.     

Propuesta de un modelo de medición de la competitividad mediante análisis factorial

This article presents a proposal of a model to measure competitiveness at the three geographical levels simultaneously: country, states, and municipalities by using a multivariate factor analysis resulting in the identification of five factors, seven subfactors and thirty variables used to measure and to present the results of an empirical study of several entities: the country, the state of Sonora and nine municipalities that represent 80% of the population and 80% of its Total Gross Production (PBT). The results show that the municipality of Hermosillo was the most competitive in 2010.     

Una medida de eficiencia de mercado. Un enfoque de teoría de la información

In this paper, based on the concept of Shannon entropy, we propose a measure of market efficiency by using the empirical density function of returns. Under certain conditions of ergodicity and stationarity, it is shown that the sample entropy converges to the entropy of the dominant state. It is also shown that the proposed measure is consistent with some of the axioms from Artzner et al. (1999) of a coherent risk measure. Bounds on the behavior of entropy as a measure of efficiency on the basis of extreme cases are also established; going from deterministic processes to pure white noise stochastic processes. Finally, for illustrative purposes, we carry out several applications of the proposed efficiency measure of capital to different markets: DJIA, S&P500, FTSE100 and IPC.     

Evolución de la capacidad tecnológica en México. Aplicación del análisis estadístico multivariante de cluster

This paper conducts an analysis on the existence of state clusters related with technological capabilities in Mexico. An empirical study was conducted using the technique of multivariate statistical cluster analysis, based on the set of indicators proposed by Cepal (2007), collecting data from various public sources country for 2006 and 2012 in order to study the time evolution of such clusters, trying to see what states have been moving to a cluster located in positions more which have advanced and retreated over the period. The results show the existence of 7 groups of states characterized by different technological capabilities, plus states are identified in decline and progress, both in terms of absorptive capacity and innovation, and in relation to the technological infrastructure capabilities.     

Validez y confiabilidad de la escala de justicia organizational de Niehoff y Moorman en población mexicana

The objective of this research was to perform the adaptation to Spanish of the organizational justice scale of Niehoff and Moorman (1993) focused on measuring three factors of justice: distributive, procedural and interactional. The method used to adaptation the scale consisted of eight stages: translation of the items by reverse translation method, validation by judges, scale integration, application of the scale to a sample of 1296 workers (45.45% female and 54.6% male), items analysis, reliability analysis, construct validity using confirmatory factor analysis and structural equation analysis, and integration of the adapted version of the scale. The results confirm the three-dimensional factor structure of the scale: distributive justice, procedural and interactional, with high internal consistency which ensures the psychometric quality of the scale.     

Aprendizaje,innovación y gestión tecnológica en la pequeña empresa: Un estudio de las industrias metalmecánica y de tecnologías de información en Sonora

In the industrial development in Northwestern Mexico stands out the limited capacity of local firms to integrate into the global value chains and there is an emergent participation of the metalworking sector and information technology as suppliers of goods and services for large exporters. Recent local researches analyze the accumulation of technological capabilities, but they have not researched the relationship with technology management strategies. This paper presents the results of an empirical study of micro, small and medium enterprises in such areas, which allows the guessing of a direct correlation between the level of accumulated skills and the level of technology management.     

Atributos de calidad del servicio de la telefonía móvil para clientes mexicanos y su impacto en la satisfacción y en la lealtad hacia la marca

The objective of this study is to identify relevant attributes of service quality in mobile phones for Mexican customers and to establish their impact on customer satisfaction and brand loyalty. It is being assumed that the attributes of service quality are an antecedent of satisfaction and loyalty. The study is divided in two phases. In a first qualitative phase, thirteen attributes were detected using in-depth interviews. In a second quantitative phase, these attributes were empirically contrasted with variables of satisfaction and loyalty. It was found that only six attributes are statistically related to the variables of these constructs, with two of them being the most relevant: price per minute and empathy perceived by customers from company’s employees.     

Propuesta de un índice para evaluar la gestión del control interno

Derived from its humanitarian mission, to pay quality health care to the population, in hospitals and health facilities is needed reduce the occurrence of events that may threaten the physical and psychological integrity of the patients they serve. One of the strategies to consider to overcome this challenge is the proper implementation of the internal control system, to ensure the sustainability of insurers, by increasing efficiency in the care of people, feasible only within a care model that quantifies and management on population identified and addressed. The objective of this paper was to propose a coefficient to evaluate the internal control management for a hospital entity. This was conceived under the guidelines of the multi-criteria modeling in conjunction with the detection of critical points through Petri nets. For this, the order of importance and fulfillment of the components of Internal Control and in unison the unreliability of critical processes in the entity being identified practical application was determined.     

Los efectos de largo plazo de la asimetría y persistencia en la predicción de la volatilidad: evidencia para mercados accionarios de América Latina

This article proposes an extension to the CGARCH model in order to capture the characteristics of short-run and long-run asymmetry and persistence, and examine their effects in modeling and forecasting the conditional volatility of the stock markets from the region of Latin America during the period from 2 January 1992 to 31 December 2014. In the sample analysis, the estimation results of the CGARCH-class model family reveal the presence of short-run and long-run significant asymmetric effects and long-run persistency in the structure of stock price return volatility. The empirical results also show that the use of symmetric and asymmetric loss functions and the statistical test of Hansen (2005) are sound alternatives for evaluating the predictive ability of the asymmetric CGARCH models. In addition, the inclusion of long-run asymmetry and long-run persistency in the variance equation improves significantly the out of sample volatility forecasts for emerging stock markets of Argentina and Mexico.