环境意识与企业形象塑造

可持续发展的思想和社会市场营销观念已成潮流，为适应市场需求的变化和环境管理的要求，寻求市场机会和避免环境威胁，必然要求企业树立环境意识，履行应尽的社会责任，并融入，体现在企业形象塑造中，在企业识别系统中贯穿“环境形象”设计是企业形象塑造的关键。     

企业形象塑造——CIS设计

<正>随着我国社会主义市场经济的繁荣和发展,商业在国民经济中的地位和作用正在迅速提高。零售商业企业为了适应市场经济的要求,正在导入一种全方位、高品位的现代企业营销战略——CIS设计。 CIS的英文全称是Corporate Identity System,意为企业识别系统或企业形象战略体系。它是将企业的经营理念和经营宗旨,通过鲜明的标准化、统一化的形象体系,运用各种宣传媒介展示给社会公众,从而树立良好的企业形象,达到促进销售的一种经营技术。这是一种全新的企业价值观,自被引入流通领域以来,这个崭新的社会发展阶段被称为“视觉映象时代”。     

CIS战略与企业形象塑造

如今越来越多的企业认识到,未来世纪的竞争,不仅是产品质量、价格的竞争和促销手段、广告宣传与营销技巧的竞争,更重要的是企业形象的竞争,这是企业综合实力的竞争。对一个现代企业来讲,企业形象的好坏直接关系到企业的生死存亡。这是对商品经济的发展和日益激烈的市场竞争的深刻认识。企业为了在残酷、激烈的市场竞争中,求得生存与发展,必须注重企业形象的塑造。     

企业形象与室内外环境设计

企业形象是企业精神文化的重要外在表现形式。通过研究企业室内外环境设计以体现企业形象与室内外环境设计的关系。室外设计因素包括厂区规划、绿化、室外标识、招牌等;室内设计因素包括功能布置、室内色彩、照明、家具及室内VI。结合设计实例对这些设计因素的表现方法都做了详细的分析解释。     

谈建筑设计中的环境意识

环境意识是一种现代意识,它认识到人是生活在环境之中的。环境包围着人,也影响甚至支配人的行为,而人也能影响环境甚至改变环境。要认识到人是"环境的人",环境是"人的环境",环境与人二者密不可分。环境设计强调人的"参与",体现"以人为本",即体现人的物质生活和精神生活的需求。当代建筑学的观念认为:建筑是人类开拓生活空间的环境科学和艺术。     

浅析动画在企业形象塑造中的作用

随着经济的不断发展,动画的应用越来越广泛,动画和企业之间有着密切的联系。企业的形象是非常重要的,因为一个企业的形象涉及到企业的发展前途,然而,动画在企业的形象塑造中有着重要的作用,通过动画来宣传企业对企业的形象是有好处的,现在,很多的企业都会采用动画的形势来塑造形象。     

酒店企业形象塑造的必要性分析

随着经济的不断发展,现代酒店企业的竞争正逐渐转化为企业形象的激烈角逐。为了增强市场影响力,酒店企业要发挥创新精神,塑造个性鲜明、十分有竞争力的企业形象。本文在介绍酒店形象的主要构成要素的基础上,阐述了酒店企业形象塑造的必要性。同时,对酒店企业的发展现状进行了介绍,分析了当前酒店企业形象塑造方面存在的问题,提出了解决对策,为以后的相关研究提供理论参考。     

论企业形象塑造的几个关键问题

良好的企业形象对企业发展起着至关重要的作用，塑造良好企业形象应把握企业信誉、产品与服务形象、环境形象和公共关系形象等关键问题。     

网络环境下企业形象的塑造

近年来,互联网在我国迅速普及,并已逐渐成为中国普通老百姓生活的不可缺少的一部分。因此当前企业如果很好地了解并掌握互联网的特点以及新的营销观念和方式以此来更好地利用这一新平台塑造和推广自己的企业形象,这已经成为企业在目前激烈的市场竞争中立于不败之地的关键因素之一。     

试论企业价值观与企业形象塑造

在竞争日益激烈的市场经济条件下 ,企业形象塑造已成为众多企业制胜的法宝 ;而作为企业形象塑造核心的企业价值观 ,直接影响着企业形象的精神层、制度层和物质层等各个层面的形象塑造效果。因此 ,为了迎接WTO的各种挑战 ,中国的企业形象塑造 ,应在树立体现时代特色的科学的现代企业价值观的基础上 ,适时导入CI战略 ,打造“MADEINCHINA”的中国名牌。     

Corporate rebranding: effects of corporate visual identity changes on employees and consumers

Many organizations invest periodically in a new corporate visual identity (CVI). This study investigates the main effects of CVI changes in four organizations, taking into account three independent variables: stakeholder type (employees vs. consumers), the specific organization, and communication about the CVI change. The results show that CVI changes had positive effects on CVI appreciation and identity/image. However, the effects were different for employees and consumers and differed between specific organizations. Furthermore, adequate communication about the new CVI appeared to be important for people’s appreciation of the CVI. The implications of these findings are discussed.     

The Corporate Identity Management Process Revisited

This paper has two objectives. It attempts firstly to define a number of related concepts in the corporate identity management process and secondly, to update one of the earlier models of this process. Recent developments in the corporate identity management theory are discussed and models of this process are reviewed. An up-to-date model of the corporate identity management process is proposed.     

浅述CI设计与企业文化

CI作为一种创造企业形象、增强企业形象影响力、改善企业管理的有效工具,已经被证明是一种功能强大的企业推进剂。CI系统构建的战略体系同企业文化各个层面密切相关。成功的企业正是在CI设计的过程中将企业文化与企业经营成功的相结合。     

完善公司治理结构 强化企业内部控制

企业内部控制和公司治理结构关系密切,二者产生的基础都是委托代理关系,公司治理结构是内部控制的外部制度环境。由企业内部控制失效很大程度源于公司治理结构不健全,所以应从完善公司治理结构角度出发,加强企业的内部控制。     

The Nature and Management of Ethical Corporate Identity: A Commentary on Corporate Identity,Corporate Social Responsibility and Ethics

In this paper we open up the topic of ethical corporate identity: what we believe to be a new, as well as highly salient, field of inquiry for scholarship in ethics and corporate social responsibility. Taking as our starting point Balmer’s (in Balmer and Greyser, 2002) AC²ID test model of corporate identity – a pragmatic tool of identity management – we explore the specificities of an ethical form of corporate identity. We draw key insights from conceptualizations of corporate social responsibility and stakeholder theory. We argue ethical identity potentially takes us beyond the personification of the corporation. Instead, ethical identity is seen to be formed relationally, between parties, within a community of business and social exchange. Extending the AC²ID test model, we suggest the management of ethical identity requires a more socially, dialogically embedded kind of corporate practice and greater levels of critical reflexivity. John M. T. Balmer is Professor of Corporate Brand/Identity Management at Bradford University School of Management. His research focuses on a range of corporate-level marketing issues and has a particular interest in the management of corporate brands and identities. His work has been published in leading journals such as California Management Review and Long Range Planning. With Stephen Greyser he co-authored Revealing the Corporation (Routledge, 2003). Kyoko Fukukawa is a lecturer in marketing at Bradford University School of Management and holds a Ph.D. from University of Nottingham, UK. Her research interests include ethical decision-making in consumption and business practices; corporate social responsibility (CSR) of MNCs concerning their policies and strategic communication; and CSR and corporate branding. Her publications appear in Journal of Business Ethics, Journal of Corporate Citizenship and others. Edmund R. Gray is Professor and Chair in the Department of Management at Loyola Marymount University. He is author or co-author of five textbooks and numerous scholarly articles. He holds a Ph.D. from UCLA. His research interests centre around issues of corporate identity, corporate social responsibility and environmental sustainability. Currently, he is conducting research on entrepreneurial firms with environmental/social goals that are an integral part of their mission.     

制度环境、产权性质与公司慈善捐赠--来自沪深A股上市公司的经验证据

公司慈善捐赠驱动因素的研究已有很多成果,但从制度环境和产权性质角度进行研究的很少。本文以沪深A股上市公司为样本,系统考察了制度环境、产权性质对公司慈善捐赠的影响。研究证实,中国各地区制度环境差异显著影响公司慈善捐赠,制度环境的改善促进了企业捐赠水平的提高,且这种正向影响在非国有控股企业表现更为明显。非国有控股企业捐赠水平高于国有控股企业,且在国有控股企业中,地方政府控股国有企业捐赠水平高于中央政府控股企业。这些结论对理解制度环境在促进企业捐赠中的作用,认识中国不同产权性质企业慈善行动的深层含义具有一定的启示意义。     

Reputation as Matching Identities and Images: Extending Davies and Chun's (2002) Research on Gaps between the Internal and External Perceptions of the Corporate Brand

Corporate reputation is defined as a construct representing aggregated perceptions of people in and around companies. A corporate personality scale was developed to measure identities as internal perceptions and images as external perceptions with the same instrument. We report here an application of this instrument and the replication of a previous study conducted by Davies and Chun in 2002 (Corporate reputation review 5(2/3): 144–158), by comparing two similar companies operating in the same industry. Perceptions of employees, students, journalists and professional colleagues were measured for each company. The reputations of the two companies were different in synchronization of perceptions of respondent groups for each company (one high and one low) and in their comparative scores from different respondent groups. The study discovered that two companies could be equally successful in performance while their reputations can be significantly different. The second significant theoretical implication of the study was the finding that a composite, aggregate measure of a corporate reputation can obscure as much as reveal perceptions of different valuing groups. The main practical implication of the study is that companies can achieve comparable performances despite having different personalities both in profile and in coherence. This implies that executives need to observe their organizations through various views, which should allow them more freedom of action and experimentation.     

企业文化与企业诚信

企业文化的核心是价值观,实现价值观的内核是诚信,二者具有一致性.诚信是企业文化建设的起点,也是企业成功的基础.现代企业要为实现诚信提供制度保障,更要在企业文化中赋予诚信以核心地位,并将企业诚信贯穿到企业方方面面.在企业文化中落实诚信、构建诚信体系,首先要在企业内部培养诚信的企业文化,树立诚信的文化氛围;其次,要在企业外部建立产品诚信、服务诚信、销售诚信、竞争诚信等客户诚信;再次,要在企业之间以诚信结盟,实现资本与资源的有效调配和高效利用.诚信建设不会一蹴而就,要始终贯穿于企业的每一个环节和一切活动之中,持之以恒,并不断加强诚信管理.     

An Analysis of Corporate Social Responsibility,Corporate Identity and Ethics Teaching in Business Schools

Recent events have raised concerns about the ethical standards of public and private organisations, with some attention falling on business schools as providers of education and training to managers and senior␣executives. This paper investigates the nature of, motivation and commitment to, ethics tuition provided by the business schools. Using content analysis of their institutional and home websites, we appraise their corporate identity, level of engagement in socially responsible programmes, degree of social inclusion, and the relationship to their ethics teaching. Based on published research, a schema is developed with corporate identity forming an integral part, to represent the macro-environment, parent institution, the business school and their relationships to ethics education provision. This is validated by our findings. Dr. Nelarine Cornelius, Reader in Human Resource Management and Organisational Behaviour, Brunel Business School, Brunel University, is a Fellow of the Chartered Institute of Personnel and Development and a Fellow of the Royal Society of Arts. She is also a Chartered Psychologist and is Director of both the Centre for Research in Emotion Work and the Human Resource Management and Organisational Behaviour Research Group at Brunel University. Dr. James Wallace, Lecturer in Quantitative Methods, School of Management, University of Bradford, is a Fellow of the Royal Statistical Society. He has considerable experience of statistical and mathematical modelling gained over several years in the UK utilities sector and in H.E. His current research interests include, applying statistical and mathematical modelling approaches to Technological, Operational and General Management problems. Dr. Rana Tassabehji, Lecturer in Information Systems and E-business, School of Management, University of Bradford, is a member of the British Academy of Management and the UK Academy for Information Systems. She worked as an international business consultant and as a consultant in the UK IT sector and is currently an academic member of the eGISE eGovernment network. Her research interests include ethics and e-business, Internet security and e-government.