旅游目的地地格的理论源流、本质与测度指标

全球化背景下,在旅游目的地开发与营销过程中忽视了地方的本质特征,旅游目的地竞争走向“无地方性”与“无个性”的地方趋同陷阱。地格理论融合地理学的地方性理论、营销学的品牌个性理论、旅游学的推拉理论以及管理学的资源基础论,提出旅游目的地开发与营销成功的关键是以地格为依托,即关注目的地长期积累形成的生活方式的本质特征,避免地方趋同。本文指出具有代表力、吸引力与竞争力的旅游地格是旅游目的地的品牌基因,还从旅游目的地政府、游客和居民视角出发,运用定性与定量相结合的方法,创建了由自然环境、人文环境与群体性格组成的地格因子体系。     

滨海旅游目的地游客感知价值的影响因素研究——以广西北海银滩国家级旅游度假区为例

把握影响游客感知价值的关键因素,有助于促进旅游目的地竞争力的提升。以广西北海银滩国家级旅游度假区为研究区域,采用携程旅行网北海银滩游客网络评论资料作为研究样本,运用扎根理论方法构建包括5个主范畴和18个对应范畴的滨海游客感知价值影响因素模型,并运用复杂系统的决策实验和评估实验法（Decision making Trial and Evaluation Laboratory,DEMATEL）模型构建滨海游客感知价值影响因素的关系矩阵,识别影响滨海游客感知价值的关键因素。研究发现：资源和环境、管理和保护、设施和服务、情感和成本价值构成了滨海旅游目的地游客感知价值的重要维度,天气条件、海滩规模、海滩管理和保护、游客愉悦感、游客娱乐体验项目、旅游基础设施及服务是影响滨海旅游目的地游客感知价值的关键因素。据此提出促进我国滨海旅游目的地游客感知价值提升的相关建议。     

The impact of country and destination images on destination loyalty: a construal-level-theory perspective

This study examined the impact of a stereotypical image of a country and the image of a tourism destination on destination loyalty. In particular, this study compared these impacts between two groups of destinations – long- and short-haul international destinations – from the perspective of construal-level theory. Data were collected from 500 Taiwanese tourists in 2014 and analyzed through multiple steps, including MANOVA, ANOVA, CFA, and SEM with multi-group analysis. The results showed that both a widely held image of a country and a destination image are likely to affect tourists’ loyalty to a destination; however, country stereotyping plays a more important role than the destination image does in predicting the behavioral intention to visit a long-haul destination. Theoretical and practical implications for marketing of international destinations are provided.     

Tourism,mood and affect: Narratives of loss and hope

Beyond looking to emotion and affect for the purpose of understanding better the tourist experience in itself, this article considers what affect produced through tourism might do vis-à-vis our relationship with the world around us. With a particular focus on the production of ‘hopeful mood’, the article discusses the links between affect and tourism narratives of loss and of hope performed in two New Zealand tourism destinations. That both loss and hope narratives are produced in both destinations illustrates not only how tourism narratives are ‘affective’, but also that the affect produced is potentially selective. The implications of these narratives for tourism’s hopeful ‘worldmaking’ capacities are considered, along with suggested further avenues for research on tourism narratives, mood and affect.     

强关系网络移动社交平台旅游分享行为研究——基于微信与QQ用户的资料分析

在移动社交媒体时代,旅游分享已成为当下旅游者的行为偏好,越来越多的旅游者选择微信、QQ这类强关系移动社交平台进行分享。国内学界对移动社交平台旅游分享行为的研究随之日增,但少有文章从理论上系统地揭示旅游分享行为的过程与动因。文章采用扎根理论研究方法,构建反映强关系网络移动社交平台的旅游分享动态过程理论模型。将旅游分享行为动态过程划分为分享前因、分享实现与分享结果3个阶段,总结每个阶段的行为特征、表现方式及阶段之间的演替规律,并探讨这类旅游分享行为的特点与动因。研究发现,在旅游分享动机上,强关系移动社交平台强调情感联结与互动,从而旅游者受到与个体相关动机的影响更为显著;分享内容上,平台的强关系特性与熟人社交促使旅游者尽量避免分享负面信息;分享结果上,强关系移动社交平台的旅游分享能调节旅游者行中、行后的体验水平,并形成兼具网络时空拓展性与熟人圈规模局限性的口碑传播。     

Smart governance for heritage tourism destinations: Contextual factors and destination management organization perspectives

The sustainable development of tourism is a major concern for destination management organisations (DMOs) in heritage tourism. Smart tourism advocates claim that technologically-driven innovations can help DMOs to optimise tourism development by addressing issues such as carrying capacity, stakeholder management and community involvement. This study enhances the understanding of smart tourism governance (SG), showing how contextual factors affect DMO perspectives of SG. A mixed-methods approach was used to investigate heritage tourism destinations in the United Kingdom. The results demonstrate that well-established DMOs do not perceive SG as potentially beneficial, as they already perform well in many areas in which SG promises improvements, such as citizen engagement, decision-making, and stakeholder engagement. Despite this, this research highlights the aspects of SG that these destinations can take advantage of as social inclusion, environmental performance and the provision of citizen-centric services. All of these can help heritage tourism destinations to optimise their tourism development. This research additionally demonstrates the effect of contextual factors, such as the level of public-sector support for tourism and the growing influence of non-tourism stakeholders in destination management, on DMO perceptions of SG and makes recommendations for how developments in the use of SG by DMOs can be made, in light of these.     

Bridging the gap: grounded theory method,theory development,and sustainable tourism research

Advancing knowledge on sustainability phenomena can be optimized when theoretical developments and practical applications work in concert rather than in isolation. Bridging the theory–practice gap is particularly important to sustainable tourism, which has risen exponentially in relevance both in practice and research. However, tourism research has been criticized for a lack of endemic theory unique to the field. Grounded theory method (GTM) is an established methodology for generating new theory in substantive areas, and has been utilized to examine various tourism phenomena. Through both methodological and theory development assessments, this study first examines how GTM has been used in tourism research in general. Suggestions for ameliorating the theory development outcomes of GTM research in sustainable tourism are then offered for both researchers and reviewers to help bridge the gap between sustainable tourism research, practice, and theory.     

Critical Success Factors for Business Tourism Destinations

Abstract

Business tourism is a highly lucrative but competitive sector of the tourism industry which has led many destinations to implement strategies and invest in infrastructure and human resource developments. National and regional capital city status gives additional kudos to a destination. This paper presents critical success factors for business tourism destinations developed from four case studies of successful UK business tourism destinations through stakeholder interviews and explores how Cardiff should exploit its national capital city status to support its business tourism offer. The critical success factors for business tourism destinations include: leadership; networking; branding; skills; ambassadors; infrastructure; and bidding. These will inform an action plan to develop and shape Cardiff's business tourism offer and position Cardiff amongst the UK and Europe's major business tourism destinations.     

"形象遮蔽"与"形象叠加"的理论与实证研究

旅游地形象策划是旅游地策划的重要组成部分。本文提出了旅游地形象策划的核心理论——“形象遮蔽”与“形象叠加”,构建了旅游地策划和旅游地形象策划的理论框架,对产生“形象遮蔽”和“形象叠加”的原因、形象遮蔽的表现形式、作用机制、空间影响力和如何避免形象遮蔽,产生形象叠加效应等方面,结合作者在规划编制中的案例,进行了详细分析和实证研究。     

A green economy indicator framework for tourism destinations

This paper presents a green economy indicator framework for tourism destinations which has been developed in the case study destination of Bali, Indonesia. Whilst the term “green economy” can have many interpretations, here it refers to the global strategy framework surrounding Rio+20, as well as the policies and strategies being developed by tourism destinations as a response. Many uncertainties remain about the effectiveness of these efforts and how they may be measured. For lesser developed countries in particular, reliable data is often difficult to obtain and this study uses a case study approach to identify the relevant, and measurable, indicators in this context. First, a nominal group technique was applied to identify the green economy issues for local tourism stakeholders. The indicators were then selected based on the green economy literature and a review of the available secondary data for the destination. Data on greenhouse gas emissions from tourism was identified as one of the critical gaps and an estimate is provided to show how this could be obtained and monitored. While this indicator framework was developed specifically for Bali, the case study may be relevant for many other island destinations in the lesser developed world that are experiencing rapid tourism growth.     

A social representation approach to facilitating adaptive co-management in mountain destinations managed for conservation and recreation

Mountain destinations are often managed not only to support tourism and recreation but also to maintain a range of sensitive ecological processes and services. Resource use and management activities in mountain destinations are manifestations of various representations of mountain landscapes that may contribute to tension and conflicts, or collaboration and learning between stakeholders of mountain destinations. Adaptive co-management (ACM) that adopts a social learning model to forge collaborative natural resource management provides one approach to managing complex and dynamic social-ecological systems in mountain destinations. Social representations (SR) theory, as a theory of social knowledge and social change, offers one theoretical lens with which to gain insights into the representations that different stakeholders ascribe to mountain landscapes and to assist in developing functioning ACM. The utility of SR theory for ACM arrangements is examined using a case study that explores the representations of the mountain landscape within Yushan National Park (YNP) in Taiwan from the perspectives of three resource user groups: committed mountaineers, professional guides, and mountain tourists. The study findings are used to demonstrate how the processes of representations and dialogical antinomies embedded in representations can impede or facilitate stakeholder interactions in ACM.     

How do lifestyle hospitality and tourism entrepreneurs manage their work-life balance?

This study uses border theory to explore how lifestyle hospitality and tourism entrepreneurs manage their work-life balance. This research utilizes in-depth interviews and observations from Dali and Lijiang, China. Three types of findings emerged. First, for lifestyle entrepreneurs, work and personal life are not divided; business is considered a style of living, not work. Second, lifestyle entrepreneurs’ boundary management tactics include temporal tactics, physical tactics, and psychological tactics. Third, the factors influencing the work-life balance of lifestyle entrepreneurs include personal factors and the contextual factors related to tourism destinations. This paper contributes to border theory by indicating how an individual’s psychological borders have a decisive effect on work-life balance perception, and how both the tourism and Chinese contexts moderate the psychological borders of work-life balance to some extent.     

Western environmental values and nature-based tourism in Kenya

Kenya is one of the leading tourist destinations in Africa. Most of the country's tourism is based on nature attractions. About 10% of the country has been set aside for wildlife conservation and the promotion of nature-based tourism. This study gives a historical evaluation of western environmental values and how these values influence wildlife conservation and the development of nature-based tourism in Kenya. Also, a comparative analysis is conducted between western environmental values and rural peasants' environmental perceptions.     

Digital identity and the construction of distinctiveness by American wineries

Hospitality and tourism entrepreneurs need to balance uniqueness with conformity. Organizational identity theory proposes that an organization’s central and enduring attributes make it distinctive while helping observers categorize it. Since distinctive value creation is central to success in hospitality, this study asks how entrepreneurs in hospitality and tourism construct distinctive identity claims and how these identities help firms create distinctive value. The research context is the American winemaking industry, where entrepreneurs strive to present their wineries as destinations. The data comes from the digital identity statements of 314 members of the WineAmerica trade association. We identify seventeen identity themes and several clusters of themes that demonstrate how entrepreneurial claims shape distinctive organizational identities and contribute to distinctive value creation.     

Strategic planning for sustainable tourism: The case of the offshore islands of the UK

In the northern hemisphere a number of destinations have experienced a decline in tourism volume due to both the emergence of competitive destinations elsewhere and also their own failure to comprehend changing market trends. This paper analyses the particular vulnerability of small island destinations in the decline stage of the tourist area life cycle. In particular the benefits and procedures of strategic planning are analysed and the barriers to the adoption of strategic planning at tourism destinations discussed. The offshore islands of the UK are used to evaluate how the stages of strategic planning have developed and been adopted by the public sector and a framework is provided to allow the various approaches to be located.     

Constructing Indicators of Culinary Tourism Strategy: An Application of Resource-Based Theory

A tourism destination that seeks to develop culinary tourism products must combine the featured culinary cultures with tourism resources to support the culinary tourism strategies. A concrete strategic framework will aid tourism destinations in identifying local culinary products and experiences and creating promotional strategies and tools for the development of local culinary tourism. The purpose of this study is to construct a strategy framework and indicators for culinary tourism in Taiwan based on resource-based theory (RBT). This study included a qualitative document analysis, a literature review, in-depth interviews, and application of the Fuzzy Delphi method. The results show a culinary tourism strategy framework consisting of four dimensions and 75 indicators. The four dimensions are resources, capabilities, strategy, and education. The four dimensions are comprised of 10 factors (strategies) with a total of 75 indicators. In addition to its practical implications, an important contribution of this study is its application of RBT to develop national culinary tourism resource and strategy planning.     

How would the contextual features of a destination function together with individual factors to enhance tourists’ intention toward ST in Taiwan?

Abstract

Slow travel (ST), which emphasizes deeper experiences via slower transportation modes, has been promoted as an alternative to current practice and a more sustainable form of tourism. With lower GHG emissions being a national environmental goal in Taiwan, ST concepts have been garnering attention. The relationship between the environments of destinations and pro-environmental behavior of tourists has attracted relatively little academic attention. To remedy this, the current research establishes a fairly complete model for incorporating factors at the contextual level into the individual determinants useful in encouraging ST. The goal of this research is to understand how certain predictors directly and interactively influence the choices of tourists toward ST. This study collected 508 validly filled surveys addressing 13 industrial tourist destinations, and applied Hierarchical Linear and Nonlinear Modeling (HLM) analyses. In addition to the individual-level factors, including perceived benefits of tourism experiences and ages of tourists, the design of onsite tourism programs at the contextual level was one of the most influential drivers to encourage visitors’ ST intentions. Included in this research are the insights into how to promote ST and corresponding suggestions for tourism operations within the context of sustainable tourism and destination management.     

Short-run and long-run performance of international tourism: Evidence from Bayesian dynamic models

Measuring the technical efficiency of the tourism industry is essential for evaluating tourism sustainability and reshaping tourism activities. This paper introduces for the first time a new dynamic stochastic frontier model to 1-measure and compare the short-run and long-run technical efficiencies of leading tourism destinations, and 2-provide impulse response functions and persistence measures to trace out the dynamic effect of shocks in technical inefficiency. We develop our model in a Bayesian framework using carefully constructed Markov Chain Monte Carlo (MCMC) techniques. We report efficiency results and persistence scores for individual destinations and discuss how different destinations recover from shocks in tourism performance.     

黑色叙事对旅游目的地引致形象的影响机制

"讲好故事"已成为塑造和传播国家和地方形象的重要手段。以"讲故事"为手段打造旅游目的地形象是一种国际通行的旅游目的地营销方式。现有旅游目的地叙事研究开展还很不充分,关注的叙事偏重于正面叙事材料,对负面叙事的关注还很不够。文章着眼于黑色叙事对旅游目的地引致形象的影响机制,以德国首都柏林作为研究案例,以著名历史游记《柏林:一座城市的肖像》(Berlin:Imagine a City)中关于柏林的系列黑色叙事和柏林旅游局在微信公众号发布的图片作为实验材料,通过招募志愿者参与包括4个阶段的混合研究设计,验证黑色叙事对柏林旅游目的地形象(认知、情感及意动)的复杂影响。研究的主要理论贡献在于:首先,验证了黑色叙事对旅游目的地形象具有显著影响,实证该影响主要透过"叙事主角-游客-自我形象一致性"这一主线发挥作用,明确了黑色叙事主角形象对黑色叙事引致旅游目的地形象的影响机理,丰富了叙事传输理论相关结论。其次,验证了黑色叙事引致情感形象在黑色叙事影响旅游目的地形象过程中的影响效应,发现黑色叙事引致情感形象(而非认知形象)是黑色叙事最终能够影响游客动机的关键。最后,在黑色叙事这一特定研究情境中,验证了目的地认知形象对"情感形象影响意动形象"具有"增强调节效应",丰富了现有旅游目的地形象"认知-情感-意动"三联结构理论。文章在此基础上提供了相应的管理和营销建议。