The product-elimination decision and strategies

This study identified the elimination strategies used by companies to implement the elimination decision, which includes the following options: (1) phase out immediately; (2) phase out slowly; (3) drop the product from the standard range and reintriduce it as a “special” sell out. The study also determined that the “phase out slowly” strategy is generally preferred and that “stock on hand” and “replacement product development” are two of the main factors influencing the formulation of phase out plans. A systematized model for the implementation of the product elimination decision based on the findings of the study is described.     

Revitalizing weak industrial products

The study reported in this article focuses on the policies and practices of industrial goods companies to revitalize weak products. The decision was found to be a multiple-stage sequential process that begins with “diagnostic” routine to identify the causes of a product's unsatisfactory performance and ends with the implementation of a corrective action that management believes could restore the product's health.     

Advisors and decision-makers in product eliminations

This article reports on the product elimination decision within selected sectors of the British engineering industry. The study identified and examined the key organizational participants in product elimination activities. The marketing function and a top management committee generally assumed a significant portion of the product elimination decision making. The results of the study suggested that the people responsible for product elimination varies considerably among companies, depending on such factors as size, product diversity, operations technology, and market competition.     

Technology transfer from government laboratories to industrial markets

The first purpose of this article is to explore the interface between Marketing and R&D. The intent is to illustrate the nature of the relationship that must be developed and maintained to assure the successful transfer of technology from Federal laboratories to the civilian and commercial sectors of the nation. The second purpose of this article is to explore how government participation affects the R&D—Marketing interface and other dimensions of the innovation process.     

Salary increases for the marketing executive

This article discusses how marketing executives view their pay raise. A study of 491 marketing executives examined their views on what is a meaningful salary increase and the reasons why their companies give pay raises.     

Marketing research by a small industrial firm: A case study

There is a growing need today for industrial marketers to conduct marketing research and use the results in making profitable business decisions. This paper describes a marketing research study conducted by a small industrial firm and discusses the nature and extent of its impact on the firm's operations. Several implications and practical guidelines are derived for industrial marketers in general, based on the firm's marketing research experience.     

Value analysis of a sales force

Has the work ethic of hard work and perseverance declined in younger salespeople? A difference in work values between younger and older salespeople could indicate the presence of a generation gap in this study of a national industrial firm.     

The relative importance of industrial promotion tools

This article describes a survey of the perceptions of organizational buyers regarding the extent to which their purchasing decisions are influenced by various promotional tools. The results of this survey provide some practical implications for industrial marketers regarding the relative effectiveness of various promotional tools and the relative emphasis that they should place on each of them.     

Rating industrial advertisements

Industrial advertisers can create more effective advertisements if they have some notion about the immediate effect their advertising has on the target audience. Here, a multiple item scale is developed for categorizing an audience's reactions to print ads. The proposed scale is discussed as a copytesting instrument and could be used to evaluate alternative executions in order to indicate which ads may be most effective.     

Overall corporate strategies for new product programs

The strategy an industrial firm elects for its product development program is increasingly viewed as a critical element of the firm's total corporate strategy. New product development and technology bear an integral relationship to an industrial company's strategic direction by helping to define the range of its possibilities [13]. This article reports the results of an empirical study whose purpose was to identify the major types of innovation strategies that firms pursue—strategy scenarios. A second purpose was to assess which strategies yield the best results.     

Salesmen and saleswomen job satisfaction

Men and women salespeople of two National companies were found to differ in the way they view their jobs. This is contrary to other research. Implications for the practicing sales manager are presented.     

Customer service as a marketing strategy

Customer service in distribution is increasingly becoming a requirement for an integral part of marketing strategies for physical distribution. Customer services, many of which herefore were considered ancillary in allowing shippers and other transportation users to differentiate product/service offerings, are now necessary in order to compete successfully in the marketplace. This trend should gain considerable momentum as prices become higher and use of discretionary prices decreases. Therefore, it is imperative for marketing and distribution managers to accurately appraise and reevaluate the role of customer services.     

Support service is key for technology transfer to China

China, under the direction of its new political leadership, is extremely interested in purchasing the most up-to-date technology. However, still being a less-developed nation, there is some doubt about her ability to absorb this high-level technology. If the U.S. industrial marketers hesitate to sell this technology, China will buy it from other industrialized countries. The authors maintain that the U.S. industrial marketers must sell the high-level technology to China. However, they also must make sure that this technology will be transferred successfully. In order to assure the success, the authors suggest that special attention be paid to the development of marketing support service systems as highly technical industrial products are sold to China. These systems will at least temporarily overcome existing barriers to technology transfer and hence will facilitate smooth and enduring technology transfers in the long run.     

Competitive intelligence practices of industrial marketers

This paper explores two ideas: that the competitive inteligence-gathering efforts of industrial marketers differ in purpose from those of consumer marketers, and that the scope of those efforts can be explained by a model incorporating purpose, size, competitive environment, and strategy. Based on data provided by employees of 151 firms, support is found for both of the basic ideas explored.     

Measures used to evaluate industrial marketing activities

Given the importance of controlling marketing efforts, a study was conducted of industrial manufacturers to determine the extent of their use of various measures to evaluate different marketing activities. The predominate measures used for evaluation were sales volume with much less utilization of profitability, productivity, and expense measures.     

Industrial salesforce satisfaction and performance with Herzberg's theory

Sales managers are seeking answers to facilitate the salesforce motivational process. This study empirically tested one of the most prominant motivational theories, which, some authorities consider the leading work formulated on the idea that satisfaction leads to performance. This study found no support for Herzberg's dichotomy or the correlation between satisfaction and performance.     

New Product Strategies: What Distinguishes the Top Performers?

In this second article for The Journal of Product Innovation Management , Robert G. Cooper shows that firms can be clustered according to five general types of new product strategies. Depending on the measure of success, some strategies are more successful than others. One strategy, however, stands out for its success on all measures. Others are consistently unsuccessful. The strategies are described in such ways that managers can position the strategies of their own firms and compare their results with those of the firms Professor Cooper studied.     

A sales mix model for effective industrial selling

The purpose of this article is to focus on one aspect of the marketing mix for industrial firms. Specifically, the control of promotion centers on the promotional mix, which includes personal selling, advertising, and sales promotion. The personal sales mix model (Figure 1) highlights those factors that are controllable by the industrial sales representative. Also, the uncontrollables involved in industrial selling are discussed. An understanding of the personal sales mix model should aid industrial marketers in satisfying buyer's needs through effective selling.     

Disclosing sales force pay increase

The motivation of sales people is partly achieved by matching pay or compensation to performance. This study addresses itself to the effects of publicizing or keeping the pay raises confidential.