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本文详述了组织承诺的内涵与结构,详细分析了企业员工组织承诺的影响因素,并提出了相关有效措施,为进一步研究组织承诺问题奠定了基础. 相似文献
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基于245名实习生,本文探索了兼职员工的组织承诺结构。K均值聚类分析结果发现,不同于以往全职员工的研究,兼职员工中存在四类情感承诺与持续承诺的组合,分别为忠臣、情感型盟军、工具型盟军和自由代理人。 相似文献
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邓路 《商业经济(哈尔滨)》2009,(23)
目前,培养员工在企业面临困难时能与企业共进退,已成为现代中国企业人力资源管理面对的一大重要挑战.在这种经济背景下,越来越多的学者开始关注新的理论--组织承诺.通过员工对组织建立的承诺,使员工对组织有更高的认同和依赖,并忠于组织愿意为组织的发展尽自己的全力,从而提高员工的工作绩效,增强企业的竞争能力.组织承诺对中国的人才管理有借鉴意义,但它并不能完全适应中国的文化特点,企业应结合中国的社会文化分析中国员工的组织承诺状态及启示来激励员工,以达到最佳激励水平. 相似文献
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《中国商贸:销售与市场营销培训》2016,(17)
改革开放以来,我国的经济得到了飞速发展,企业的数量也在快速增加,而人力资源已成为各企业的争夺对象。在这场争夺战中,我国民营企业明显处于劣势,甚至影响到企业的后续发展。本文通过探讨组织承诺中感情承诺、继续承诺和规范承诺三个方面对员工心理和行为的影响,肯定了组织承诺在民营企业员工流失问题中的重要性,结合组织承诺的相关影响因素,提出如何针对我国民营企业提高组织承诺水平以减少员工流失的应对策略。 相似文献
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基于组织承诺理论的企业核心员工管理模型研究 总被引:3,自引:0,他引:3
企业核心员工的流失有时给企业的打击是残酷的,越来越多的研究者发现,组织承诺是企业人力资源管理措施制定的基础和根源,它不仅可以很好地解释企业组织中许多变量之间的关系,而且可以很好地预测工作绩效、旷工、怠工、离职倾向、留职意愿等多个人力资源管理者所关心的问题,笔者正是立足于当前组织承诺理论研究的成果,提出了企业核心员工管理三个对策。 相似文献
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本文依托组织承诺理论,分析了我国当前组织核心员工管理的现状,指出了核心员工队伍缺失、核心员工管理不受重视、核心员工管理机制僵化等问题,并给出了相应的管理建议. 相似文献
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知识型员工的个体效能问题近年来备受关注。组织承诺对个体效能变量具有显著预测效力。文章以制造型企业479名知识型员工为样本,基于社会交换理论的观点,运用OLS多元回归分析方法探讨了组织承诺的显著性影响因素,为企业提高知识型员工个体效能提供了理论依据。 相似文献
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基于我国工会维稳与维权的双重角色,要发挥工会预防劳资矛盾激化的功能,并履行集体劳动争议代表的责任,需要研究工人是否对工会有承诺,以及这种承诺与组织承诺和员工绩效的关系。鉴于不同所有制企业工会的差异,文章基于角色理论、认知理论和交换理论,针对员工的工会承诺、组织承诺和绩效之间的关系展开研究,研究中使用了32家企业共709个员工样本的嵌套数据建立了不同所有制企业跨层次被调节的中介模型进行假设验证。研究结果表明:工会承诺正向影响组织承诺,组织承诺在工会承诺和员工绩效关系中起中介作用,并且该中介作用在公有制企业中较强,在非公有制企业中较弱。文章最后对实证分析部分进行了讨论,并指出未来研究方向。 相似文献
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David J. Lux M.A. Steve M. Jex Ph.D. Curtiss P. Hansen Psy.D. 《Journal of Market-Focused Management》1996,1(1):65-86
This study examines the relationships between certain organizational variables and employees' perceptions of the customer service climate in their organization. In addition, the role of organizational commitment in this process is examined. Results indicate that rewarding employees for service excellence, allowing their voice to be heard by upper management, providing employees with the information and technology needed to do their jobs, providing adequate training to customer contact employees, allowing employees enough time to get their tasks done, and providing a work environment conducive to getting work done are all positively associated with employee perceptions of customer service climate. Based on mediated regression and a LISREL analysis, these relationships are all found to be partially mediated by organizational commitment. These results are consistent with previous customer service research, which has found organizational support and rewards to be positively related to customer service. We extend this literature by showing that organizational commitment may be a key variable linking organizational support and rewards to customer service. Implications of these findings are discussed and suggestions for further research are offered.Lincoln National Corporation 相似文献
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The Effects of the Perceived Behavioral Integrity of Managers on Employee Attitudes: A Meta-analysis
Perceived behavioral integrity involves the employee’s perception of the alignment of the manager’s words and deeds. This meta-analysis examined the relationship between perceived behavioral integrity of managers and the employee attitudes of job satisfaction, organizational commitment, satisfaction with the leader and affect toward the organization. Results indicate a strong positive relationship overall (average r = 0.48, p<0.01). With only 12 studies included, exploration of moderators was limited, but preliminary analysis suggested that the gender of the employees and the number of levels between the employee and the manager are potential moderators of the relationship. In the current sample of studies, country where the research was conducted did not seem to have any moderating effects. In addition to suggesting further investigation of potential moderators, we call for research that examines the relationship between behavioral integrity and outcomes that include individual behavior and organizational performance. 相似文献
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国有企业作为社会经济发展的奠基石,肩负着艰巨的历史使命和现实重任,而国有企业员工作为企业发展的第一要素,员工组织承诺对企业的发展具有十分重要的影响。文章从身份视角切入,基于社会认同威胁理论,探讨员工编制身份如何影响组织承诺,以及这一影响过程是否受内在薪酬感知的调节作用。281份有效问卷的研究结果表明:员工编制身份对组织承诺有正向影响;内在薪酬感知在“编制身份-组织承诺”关系中部分起负向调节作用,即内在薪酬感知能够部分减少“双轨制”带来的员工价值认同、回报以及继续留在组织意愿的差距。内在薪酬感知的具体调节作用存在差异,即内在薪酬管理并不如预想中有效。文章对国有企业雇佣制度的理论研究和管理实践具有一定的启示意义。 相似文献
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Taehee Kim 《Asia Pacific Business Review》2014,20(1):59-77
This study investigated the effects of the organizational commitment and occupational commitment of employees in Korean firms on their turnover intentions and organizational citizenship behaviours. In addition, using the interactional effect analysis, this study examined the interactional effects of the two types of commitment on turnover intentions and organizational citizenship behaviours. A total of 209 employees in nine different firms participated in this study. The results revealed that organizational commitment had a negative effect on turnover intentions, while occupational commitment had a positive effect. In addition, organizational commitment had a positive effect on organizational citizenship behaviours, whereas occupational commitment did not have any noticeable effect thereupon. Both organizational commitment and occupational commitment showed certain overall interactional effects regarding organizational citizenship behaviours as well as turnover intentions. 相似文献
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人力资源管理实践:员工承诺管理 总被引:1,自引:0,他引:1
员工承诺一直是人力资源管理与组织行为备受关注的领域。对员工承诺的权变效应、承诺类型以及人 力资源管理实践与员工承诺的关系进行总结,在此基础上分析员工承诺研究的发展趋势,使人力资源管理在 员工承诺管理方面发挥作用。 相似文献
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《Journal of Strategic Marketing》2012,20(8):702-722
ABSTRACTThe effect of a firm’s strategic orientation, such as customer orientation, on performance has received research attention; however, knowledge regarding its specific effect on the customer-related performance measures is very limited. Most of the previous attempts have focused on developing a direct relationship with a firm’s financial performance, which contradicts with the central tenet of customer orientation. In addition, in this context, the role of employees’ committed behavior, customer contact time and a firm’s emphasis on interfunctional coordination for the efficacy of customer orientation have received little research attention. Drawing on dynamic capability theory and service climate theory, this study addresses how employees and a firm’s interfunctional coordination play a key role in the firm’s customer orientation to drive its customer-related performance. Based on a sample from the UK’s service industry, the findings support the arguments. The findings also offer new insights into the interplay of different strategic orientations and employees’ role in driving superior performance through customer orientation. 相似文献
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Flight attendants' working conditions are harsh due to frequent night shifts, long shifts, and long sequences. This study sought to identify the antecedents and consequences of flight attendants' job satisfaction and assess the significant relationships among the study variables. Two hundred and twelve flight attendants in South Korea airlines were randomly chosen. Significant antecedents of job satisfaction were revealed to be self-efficacy and perceived benefits of organizational support. The indirect effect of emotional dissonance via burnout on job satisfaction was significant, and the significant positive effect of job satisfaction on organizational commitment was confirmed. Findings may guide employers in developing internal marketing strategies, including more effective benefit and reward systems, and career development programmes. 相似文献
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The purpose of this paper is to analyse the relations between organizational commitment (OC) dimensions and two focal and discretionary behaviours (intention to stay and organizational citizenship behaviour). Drawing on a sample of 310 Spanish employees of small services firms, this research reveals that in contrast to recent findings that detected a nonlinear (inverted U-shaped) relationship between continuance commitment and intention to stay, the form of the relationships between OC dimensions and the proposed outcomes is linear rather than nonlinear. Furthermore, when dividing continuance commitment into two subcomponents, the research results indicate that the dimension associated with commitment based on few existing employment alternatives is significantly, negatively and linearly related to intention to stay and organizational citizenship behaviour. This suggests that the three-component model of OC suffers from a conceptual inconsistency, which is further discussed. 相似文献
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心理所有权如何影响员工组织公民行为——组织认同与组织承诺作用的比较 总被引:2,自引:0,他引:2