The impact of the antecedents and consequences of job burnout on junior accountants' turnover intentions: a structural equation modelling approach

This paper examines the impact of the antecedents and consequences of job burnout on junior accountants' turnover intentions. A questionnaire was completed by 368 junior accountants working in public accounting firms. Our results suggest that role ambiguity, role conflict and job‐related tension are important antecedents for job burnout. Role ambiguity and role conflict initially influence employees' perceived levels of job‐related tension, and job‐related tension is associated to job burnout, which, in turn, decreases employees' levels of job satisfaction and organisational commitment. Dissatisfied and uncommitted employees are more likely to seek alternative employment.     

Supervisory Factors Affecting Job Satisfaction in Public Accounting Firms

This paper reports the results of a survey of 350 junior-level accountants working at public accounting firms in Australia. The survey obtained information on their perceptions of the extent to which the supervisory actions recommended in the Accounting Education Change Commission's (AECC)Issues Statement No. 4 were applied in their organisations. We test whether these supervisory actions have an effect on their job satisfaction. The results indicate that each of the three major elements of supervisory actions recommended by the AECC - leadership and mentoring, working conditions and assignments -are significantly associated with overall job satisfaction.     

酒店基层员工心理资本对工作倦怠结构影响研究

依据长沙市高星级酒店的基层员工调查数据,运用单因素方差分析、相关系数和多元回归模型等统计方法,考量酒店基层员工的工作倦怠结构及其心理资本的影响.结果表明,酒店基层员工的工作倦怠程度总体偏高,且工作倦怠中的低效能感在其结构性特征中表现突出,即在性别、年龄、学历上低效能感存在显著差异,在工龄上去人性化存在显著差异;心理资本在缓解工作倦怠上,对去人性化、情感衰竭、低效能感的作用程度依次降低.     

国有商业银行员工工作倦怠现状及对策实证研究

国有商业银行员工的工作倦怠直接影响到其身心健康，使其工作和情绪受到损耗，并成为员工流失以及银行效益难以提升的重要因素。本文应用工作倦怠量表对国有商业银行员工进行调查分析，结果显示，55.32％的被调查者已经出现不同程度的工作倦怠，其中16．17％的被调查者属于高度工作倦怠型，39．15％的被调查者属于中度工作倦怠型。虽然总体情况并不特别严重，但仍应引起足够的重视，避免部分员工将工作倦怠的消极状态“传染”整个组织。为此，国有商业银行应采取包括胜任力测评模型、员工援助计划在内的一系列有针对性的措施，切实提高员工的工作生活满意度，从而进一步提升国有商业银行经营业绩。     

国有商业银行员工工作倦怠现状及对策实证研究

国有商业银行员工的工作倦怠直接影响到其身心健康,使其工作和情绪受到损耗,并成为员工流失以及银行效益难以提升的重要因素.本文应用工作倦怠量表对国有商业银行员工进行调查分析,结果显示,55.32%的被调查者已经出现不同程度的工作倦怠,其中16.17%的被调查者属于高度工作倦怠型,39.15%的被调查者属于中度工作倦怠型.虽然总体情况并不特别严重,但仍应引起足够的重视,避免部分员工将工作倦怠的消极状态"传染"整个组织.为此,国有商业银行应采取包括胜任力测评模型、员工援助计划在内的一系列有针对性的措施,切实提高员工的工作生活满意度,从而进一步提升国有商业银行经营业绩.     

The role of inclusive work environment practices in promoting LGBT employee job satisfaction and commitment

ABSTRACT

One of the most enduring issues facing public administration and public policy is discrimination against and exclusion of lesbian, gay, bisexual, and transgender (LGBT) employees in the public workplace. Research on how inclusion management influences LGBT public servants’ work outcomes is limited. The US Office of Personnel Management (OPM) synthesized a construct of integrated inclusive work environment consisting of five practices thought to be important for public employee work outcomes. Social exchange theory is used in this paper to theorize about the effects of these different inclusive work environment practices on LGBT employee job satisfaction and organizational (affective) commitment. An inclusive work environment approach was found to have a positive effect on LGBT employee job satisfaction and affective commitment in federal government staff in the USA. However, individual inclusive work environment practices varied in their effects on LGBT employee job satisfaction and affective commitment.     

Perceived uncertainty and job satisfaction in the accounting environment

Perceived environmental uncertainty was hypothesized to impact the level of job satisfaction. Using a sample of staff accountants from two public accounting firms, statistically significant results were obtained indicating that as the level of perceived uncertainty increased the level of job satisfaction decreased.     

Leadership style, budgetary participation and managerial behavior

This paper reports the results of a study of the effects of leadership style and budgetary participation on performance and job satisfaction. The first two variables have been given much attention in the organizational behavior and management accounting literatures, respectively, while litte consideration has been given to both jointly. The most important results of the study reveal that the two variables interact in their effects on the criterion variables. Under certain leadership conditions, budgetary participation was found to have strong positive effects on performance and job satisfaction. Under other conditions, the reverse was true. The implications of the results for control system design and personnel management are considered.     

Estudio de la relación entre satisfacción laboral y el desempeño de los trabajadores de las ferias libres

This study analyzes and discloses the relationship between Job Satisfaction and Performance variables of a total population of 264 workers in Chilean Free Fairs. Out of the total population to which this research applies (264 individuals), the sample taken corresponds to 60% of each Fair, which is equivalent to 158 individuals. In order to obtain the objectives we applied a 54-item instrument. The first part collects general information about respondent; the second part collects average information of sales and salary to measure the workers’ productivity and the third part studies job satisfaction. Once performed the analysis of data collected, the results show that the dimensions of job satisfaction, boss relationship satisfaction and recognition satisfaction have a statistically significant relationship with productivity: daily sales/daily working hours. Good management of these can positively contribute to an increased competitiveness of Free Fairs. Another outstanding aspect included in this study is satisfaction with the physical environment, which has a statistically significant relationship between daily and monthly salary, which significantly contributes to the hours spent at work by individuals as well as the wage they perceive.     

Accountants' job satisfaction: A path analysis

This study analyzes job satisfaction and some of its correlates among Canadian chartered accounts (CAs). It focuses on the formulation and examination of influence paths between professional commitment, work need deprivation, organizational commitment, job satisfaction and intention to leave the organization (migrate). The empirical model with respect to the total sample mostly replicated the theoretical one. Migration tendencies of partners and sole practitioners in public practice were found unrelated to their job satisfaction and organizational commitment. Such tendencies of CAs in industry and government as well as those of employees in CA firms were related to their organizational commitment only. Professional commitment of CAs in nonprofessional organizations was found unrelated to the study variables.     

McClelland's trichotomy of needs theory and the job satisfaction and work performance of CPA firm professionals

This paper examines the ability of McClelland's trichotomy of needs theory (need for affiliation, need for power, need for achievement) to provide a conceptual explanation of the job satisfaction and work performance of CPA firm professionals. Seventy-seven of the 89 professionals at an office of a large international CPA firm participated in the study. For partners and managers, need for affiliation correlated negatively with job satisfaction. For partners and managers, junior-level audit/tax specialists and junior-level management consultants, need for power correlated positively with job satisfaction. Job satisfaction correlated positively with the intent to remain with their current firm for all three categories. Need for achievement correlated positively with hours devoted to work for junior-level audit/tax specialists, and with the firm's work performance ratings for partners and managers and junior-level audit/tax specialists. The results suggest that McClelland's theory, which has not been previously applied to examine job satisfaction, might provide a conceptual explanation of why some individuals experience relatively high job satisfaction in an environment where their contemporaries experience relatively low job satisfaction.     

The Effects of Participation and Job-Relevant Information on the Relationship Between Evaluative Style and Job Satisfaction

This study investigates the intervening effects of budgetary participation and job-relevant information on the relationship between budget emphasis and job satisfaction. It proposes that budgetary participation and job-relevant information are endogenous to budget emphasis. Using the path analytical technique and based on a sample of 152 senior managers, the study found that budget emphasis has an insignificant direct effect on job satisfaction, but a strong indirect effect through job-relevant information and budgetary participation. The results also indicate that job-relevant information has an intervening effect on the relationship between participation and job satisfaction.     

上市企业员工满意度与创新——来自“中国年度最佳雇主100强”的经验证据

本文以2011－2017年沪深两市的A股上市企业为研究对象,以是否入选“中国年度最佳雇主100强”榜单衡量上市企业的员工满意度,考察员工满意度对企业创新的影响。研究表明,入选榜单的企业平均而言比其它主要特征相似的匹配企业的专利申请总数高约47%。这一效应主要体现在发明专利和实用新型专利上,而在外观设计专利上不显著。进一步地,员工满意度可以通过提高失败容忍度来提升企业创新。最后,经济后果检验表明,员工满意度的提高可以显著提升员工的创新效率和企业全要素生产率,说明较高的员工满意度有助于企业效率和长期价值的提升。     

注册会计师工作满意度影响因素实证研究

本文采用规范设计的工作满意度量表,以244位注册会计师为被试对象,对我国注册会计师的工作满意度状况及影响因素进行了实证研究。结果表明:我国注册会计师工作满意度总体上偏低,发展前景、认同感和薪酬福利对注册会计师工作满意度的影响排在前三位;在领导行为和管理措施两个因素上男性和女性注册会计师的态度显著不同;职位的高低是影响工作满意度的主要个体变量,随着职位的提升,注册会计师的工作满意度也随之提高。     

Material values: A study of some antecedents and consequences

Two studies were conducted to analyze some antecedents and consequences of holding material values among college students from Mexico. Participants completed a battery of questionnaires measuring social comparison orientation, autonomy support, materialism, life satisfaction, positive and negative affect, and job preferences. Results showed that social comparison was a robust predictor of materialism in both studies. Materialism was related to lower levels of positive affect and life satisfaction and to higher levels of negative affect. Materialism was also related to a preference for jobs that pay more money at the expense of working longer hours or doing more routine tasks. The implications of the results were discussed.     

Does it Pay to Work in the Public Sector? Evidence from Three Decades of Econometric Analyses

Evidence suggests there were some large positive pay premiums in the UK public sector between the 1970s and early 1980s, but by the end of the 1990s only female public sector workers benefited from working in the public sector. The gradual erosion of other traditional benefits of working in the sector, such as greater job security and more generous pension entitlements, reinforces this conclusion. In addition to indicating where further research is required, this article presents a full taxonomy of the econometric results and addresses New Labour's renewed emphasis on regional pay (to reflect the regional cost of living) that should be of interest to practising managers concerned with recruitment, retention and motivation of public sector employees.     

Supermarket branch banks and traditional banks: An evaluation of differences in employees' attitudes regarding product offerings,job satisfaction and turnover

Traditionally, banking was an activity conducted primarily in an environment in which employees were housed in a central location. In this environment, the bank culture was relatively stable and well-known to customers and employees alike. Further, both the public and the market knew the bank's financial service offerings. The advent of the supermarket branch bank has created challenges for both employees and managers. Many employees are no longer under the direct supervision of bank management. The culture of the branch bank may be vague, and with this change in culture and in supervision, problems with consistency and quality of banking services may exist. Additionally, banks may experience challenges in terms of job satisfaction, turnover and perceptions of product offerings at the supermarket branch bank and at the traditional brick-and-mortar bank. This research evaluates these environmental changes in terms of their impact on the employees' perceptions of customer attitudes regarding branch and brick-and-mortar bank offerings. This research also assesses the employees' perceptions of job satisfaction and turnover at branch versus traditional banks.     

THE EFFECTS OF MANAGERIAL ROLES ON THE RELATION BETWEEN BUDGETARY PARTICIPATION AND JOB SATISFACTION

This study examines the extent to which managerial roles moderate the relation between budgetary participation and job satisfaction. Managerial roles, defined in terms of line versus staff, may serve as a situational variable that assists in explaining the equivocal results found in studies for the association between budgetary participation and job satisfaction. The findings of this study suggest that the link between budgetary participation and job satisfaction is dependent on the role a manager undertakes in an organization. The relation between budgetary participation and job satisfaction was found to be significantly more effective for line managers than for staff managers.     

Management of frontline financial sales personnel

The employee turnover rate within the financial services industry is one of the highest among all industries. Studies demonstrate that a salesperson’s organizational commitment and propensity to leave are impacted by job satisfaction and emotional exhaustion. This study examines the relationships among emotional exhaustion, organizational commitment, propensity to leave and the facets of job satisfaction. Findings support that: (i) financial services salespeople’s propensity to leave is influenced by emotional exhaustion, (ii) emotional exhaustion is mediated by multi-faceted job satisfaction in predicting organizational commitment and (iii) the facets of job satisfaction are, in part, mediated by organizational commitment in predicting propensity to leave.