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1.
    
In this study, we conducted an experimental auction to determine the impacts that “experiential augmentation,” a phenomenon in which a physical location impacts decision‐making, has on consumers’ willingness to pay (WTP) for wine. The experiment elicited subjects’ valuation under experiential augmentation conditions for three types of wine grown in the Mt. Etna area in Sicily, Italy. Our findings indicate that experiential augmentation increased consumers’ WTP for wine. Our results suggest that experiential marketing practices explicitly related to the environment where the wine is produced and consumed can lead to increased valuation for wine.  相似文献   

2.
对于发展冰雪旅游,黑龙江省拥有得天独厚的自然条件和坚实的发展基础,同时也遭遇到国际国内市场激烈竞争的威胁。在体验经济的大潮中,企业应实施体验式营销策略,即体验主题化营销,实施内部营销,营造良好氛围,从而使企业在激烈竞争的条件下赢得更大的市场份额。  相似文献   

3.
白酒是中国的国酒,有着千年历史,白酒也承载着中华的文化。同时酒类行业具有很高的回报率和利润率。正是因为这样诱人的企业利润,酒饮料市场在我国竞争日益激烈,分析高端白酒所面临的机遇与挑战有助于其在该市场的竞争,保持并不断扩大市场份额。同时探讨解决品牌白酒扩大酒饮料市场份额的可行方法和白酒营销在市场中的创新,为确立品牌白酒在酒饮料市场中的龙头地位,发扬中华文化有着积极而深远的意义。  相似文献   

4.
百思买是北美最大的家电零售商,是全球最大的零售企业之一。它区别于其他家电零售商的特点是坚持走高端路线,侧重特殊人群,同其他家电零售商形成差异化竞争。百思买的高端策略给我国零售企业的启示:加强品牌意识,适当走高端路线;树立以客户为中心的指导思想;注重体验式营销模式。  相似文献   

5.
李慧  付丽 《江苏商论》2014,(11):6-10
体验营销侧重于消费者精神和心理需求的满足,顾客满意度是体验营销效果的一个重要考量指标。本研究选取宜家作为研究对象,围绕体验营销的五个构成维度与顾客满意度的相关性展开研究。分析表明,体验营销对顾客满意度有正向影响,其中感官体验的影响最大。本文基于实证分析结果,为我国企业更好的实施体验营销提出了相关建议。  相似文献   

6.
    
ABSTRACT

Despite the growing importance of brand experience and event marketing, research addressing what constitutes brand experience in an event marketing context is scarce. The purpose of this article is to develop a conceptualization of brand experience that is specifically applicable to an event marketing context. Drawing on qualitative data collected from an international motor show, which is an important form of event marketing in the automotive industry, this article develops a conceptualization of brand experience as consumers' multifaceted interaction with brands enabled through four interrelated processes of multisensory stimulation, bodily performance, social interaction, and discovery/learning. In turn, these four interaction processes trigger perceptual, embodied, social, and epistemic brand experience. Drawing on data and the relevant literature, the article elaborates on these dimensions of brand experience and discusses their theoretical and managerial implications.  相似文献   

7.
    
The placement of brand references within mainstream entertainment (called here ‘entertainment marketing’) is a rapidly evolving marketing communications field in its scale and sophistication. Much previous research in the field has conceptualized entertainment marketing as promotion and focused on measuring consumer attitudes, purchase intentions and brand recall in response to brand exposure. This conceptual paper suggests that there is also a need for understanding the quality of consumer engagement with brands in the context of mediated entertainment. The paper draws on phenomenological/existential research traditions in order to begin to theorize the role that entertainment marketing techniques may play in facilitating consumer self‐concepts and identity formation through brand exposure within dramatic portrayals of characters and lifestyles.  相似文献   

8.
旅游服务的体验营销研究   总被引:8,自引:1,他引:8  
以向顾客提供有价值的体验为宗旨,体验营销力图通过满足顾客的体验需要而达到吸引和保留顾客、获取利润的目的。旅游脆务本质上是为旅游者提供的一种或多种经历和体验。时旅游企业而言,服务提供者、游客、服分设施及场景、服务过程都是实施体验营销的关键要素。可采取的旅游服务的体验营销内容包括设计有吸引力的旅游体验主题,提升旅游服务的体验价值,展示体验式旅游有形物,营造旅游互动体验氛围、重视对游客的感官刺激等。  相似文献   

9.
This paper deals with emotions in order to demonstrate that recycling behavior is associated more with positive emotions than with cognitions. The resulting model displays a marked contrast to the classic cognitive paradigm in the sense that this perspective highlights the idea that consumers act on the basis of their affective reactions, with cognitive factors playing a minor role. In addition, showing alternative routes to achieve both recycling involvement and behavior depending on both the emotional and cognitive characteristics of individuals within the hedonic process.  相似文献   

10.
顾客体验的形成机理与体验营销   总被引:13,自引:0,他引:13  
本文在全面分析顾客体验本质内涵的基础上,通过构建顾客体验的形成机理模型,深入考察了顾客体验的形成机理,并据此进一步提出了体验营销的实施策略,以更好地指导企业的经营实践。  相似文献   

11.
The stories told by charitable organizations are typically designed to take the consumer through different emotional stages. This research probes the view that following exposure to the inciting incident or problem statement in the appeal for a particular charity, the consumer feels negative emotions. These feelings convert into anticipated positive emotions when the consumer is given the opportunity to help the person in need through a donation. Feedback that donors receive from the charitable organization will help to strengthen the emotional pay-off and enhances future donation intentions. The research utilizes an experimental design and data from 319 undergraduate students in a large U.S. university to confirm these hypotheses. Theoretical and managerial implications are then presented.  相似文献   

12.
    
This study adds to the food products marketing and product development literature by comparing the purchasing behaviors of wine consuming segments in Australia, New Zealand, and the United States when faced with a lack of information. Region of origin information was the most popular coping mechanism in the United States and Australia when unsure about making a wine selection. New Zealanders place the most emphasis on medals won. Daily wine consumers relied more on region of origin information than moderate consumers in the United States but this was not true in Australia and New Zealand.  相似文献   

13.
    
With over 50 million Hispanics living in the United States commanding 1.2 trillion dollars in purchasing power, Hispanic wine consumers may comprise a lucrative market for the saturated wine industry. Yet the wine industry has largely ignored consumers who do not fit the profile of its traditional demographic base. This study aims to fill a gap in the existing body of knowledge on Hispanic consumers of wine. Building on acculturation theory, the current study investigates predominant attitudes, opinions, and interests of the Hispanic consumer relating to wine consumption. The results of three focus groups indicate that the core cultural values of family, food, and social interaction are critical factors in developing an interest in wine among Hispanic wine consumers. Levels of acculturation also play a significant role in wine consumption among Hispanic consumers. Special attention should be addressed to younger, more acculturated consumers, as they are not only the primary consumers of wine but also advocates for wine for their parents and other groups of consumers.  相似文献   

14.
    
Most charity service organizations have inspiring tales to tell; therefore, they utilize storytelling techniques to communicate stories and engage with potential donors. However, not all stories result in positive outcomes. Specifically, when a story introduces an anti-climax plot and unanticipated information is presented that does not draw from a stock plot, it runs the risk of disengaging the audience from the story. This might subsequently drive potential donors away from the charity organization. Building on storytelling literature, this current research contributes to marketing communication literature and practice in philanthropy in several areas. This research uses foreign charity appeals as the context of an anti-climax plot in a charity appeal story, and examines whether charity donors respond differently to names of foreign countries revealed at the climax point of a charity appeal story. An experimental design uses video stimuli to narrate a charity appeal story to 243 consumers. The results suggest that the charity donors vary their behavior depending on whether they are exposed to the name of a rich or a poor country.  相似文献   

15.
This study uses the Wine Self-Confidence Scale (WSCS) with a sample of 297 customers of ABC Fine Wine and Spirits, a Florida-based retailer, to examine aspects of self-confidence in wine purchasing. The results indicate that two knowledge-based self-confidence factors (information knowledge and persuasion knowledge) were predominant for these consumers. The study showed strong support for the WSCS, which was developed as a measure of self-confidence in wine buying by Olsen, Thompson, and Clarke (2003) and how these relate to reliance on personal experience.  相似文献   

16.
文章以南湖国旅城为例,研究其创新的旅游世博会式体验营销模式,及其在旅行社门店中的实际应用形式。研究发现,从旅游城的展陈设计、精心布置中体现了旅行社企业经营者对旅游者需求和旅游市场发展规律的敏锐捕捉。  相似文献   

17.
将体验式营销运用于延安旅游业的发展,既能满足延安旅游业顾客独特的体验性需求,又能以新颖、别致的方式使得旅游产业获得差异性的竞争优势。延安拥有很好的旅游资源,打造其旅游业发展的新高度,应该对这些旅游资源因势利导,开发体验主题,利用体验主题大力宣传"体验旅游行",策划体验活动,让顾客在参与中体会延安特色与风情,落脚于体验性旅游产品和服务,从而让游客们参与到旅游体验活动中,亲身感受延安旅游资源的博大精深。  相似文献   

18.
    
Consumer evaluations of products are not entirely based on the absolute attributes or value of the product, but rather on the discrepancy between the product's attributes and the expectations consumers have for that product. Following the Dowling and Staelin model on perceived risk, an evaluation was made of how alternative product closures interplay with consumers' situational use, subjective knowledge, level of self-confidence, and gender to influence the purchase decision.

The results provide support for the importance of such factors as situational use, the consumer's gender, level of self-confidence, and subjective knowledge, and how the style of closure affects the purchase decision. Managerial implications of the findings are mentioned.  相似文献   

19.
    
Abstract

Acknowledging that ‘locals’ are recognised as an important (yet neglected) dimension of place marketing and following critiques of places as ‘products’, the purpose of this paper is to give voice to ‘local people’. Drawing on local narratives of Santorini, Greece, we call attention to places as culturally significant and discursively produced and consumed. Local narratives provide multiple meanings constructed around the diverse and contested experiences of living and making a living in a place. Our analysis employs the metaphors of ‘harsh beauty’, ‘service business’ and ‘home’ to capture these perspectives. The paper has implications for the development of generative metaphors of ‘place’ and ‘local’ within place marketing and contributes to the dialogue over the continued relevance of our discipline to the public sphere.  相似文献   

20.
    
Food has a daily impact on all consumers, requiring frequent evaluations and decisions pre‐consumption, during, and post‐consumption. Given the number of consumer interactions and the complexity of the food consumption process, researchers have increasingly studied food from both a sensory standpoint and cognitive standpoint. In this review, we create a framework for this existing research. Specifically, we discuss research addressing the key sensory drivers of taste perceptions and consumption, including all five senses: vision, olfaction, audition, haptic, and/or taste. We also identify key cognitive contextual drivers of taste perception and consumption within a marketing context, including social cues, atmospherics, branding, and advertising. Building from the extant literature, we generate and propose areas for future food‐related research.  相似文献   

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