Drivers and barriers of peer-to-peer accommodation stay – an exploratory study with American and Finnish travellers

The explosive growth of peer-to-peer (P2P) accommodation service presents a potential transformation in the competitive landscape of accommodation sector. This research explores the market characteristics and the factors that drive and hinder the use of P2P accommodation to better explain the phenomenon of collaborative consumption in the tourism and hospitality marketplace. Using responses from travellers residing in the United States and Finland, exploratory factor analyses revealed two factors that drive the use of P2P accommodation: social appeal (desire for community and sustainability) and economic appeal (cost savings). The barriers include issues of trust, efficacy and familiarity with the system, and cost. The empirical evidence from this study suggests several managerial implications for tourism and hospitality businesses and directions for future research.     

E-Marketing communications of trophy hunting providers in Namibia: evidence of ethics and fairness in an apparently unethical and unfair industry?

This paper investigates how the e-marketing communication of trophy hunting operators in Namibia may affect and reinforce the overall tainted image of this controversial industry. The online marketing efforts of 100 Namibian safari providers were examined. Two main results were discerned: (1) the majority of communication does not take into account the negative image of the industry, choosing instead to focus primarily on the hedonic values of the customer (i.e. hunters) and (2) evidence was found of concern for ethics, sustainability and fairness, but often these messages were implicit rather than explicit. Suggestions for improvement in e-marketing are provided.     

Provincetown queer: paradoxes of ‘identity,space, and place’†

Provincetown, MA, located at the tip of Cape Cod, has transitioned over the twentieth century from a predominantly Portuguese fishing village to a magnet for gay men, lesbians, bisexuals, transsexuals and queers, both as tourists and year-rounders. Newcomers have fostered change – economically, socially, and culturally – to which the town's predominantly straight old-timers have responded with a libertarian, generally accepting stance. Accommodation to newcomers – both ‘good gays’ and ‘sexual rebels’ – with its attendant social and cultural challenges, has not been without conflict. Today, economic gentrification and an influx of workers of color test the community's resolve to maintain and promote a culture of diversity and acceptance, as members cope with ever-more challenging economic issues, including escalating housing, and living costs. Provincetowners also confront other troubling demographic changes, especially declining school enrolments caused by the so-called ‘straight flight’ and an ever-increasing number of households without children, reflecting the transition to a GLBTQ majority. Today Provincetowners retain an edgy, risqué lifestyle, where community decisions are negotiated through small-town democratic institutions, and where citizens intersect across social, economic, and cultural divides. This paper examines Provincetown as a laboratory to interrogate how citizens accommodate others, as they grapple with uncertainties inherent in a predominantly seasonal – and diverse – tourist economy.     

In search of heterotopia? Motivations of visitors to an English cathedral

This paper explores visitor motivations at an English cathedral, and the role that heterotopia plays in their motives. More than a third of visitors to Chichester Cathedral appear to be motivated by a subconscious search for a spiritual experience, hidden by rational motives such as interest in history. It concludes by examining the management implications that arise from a potential lack of understanding about visitors' motivations. Cathedral managers should acknowledge their visitors' intrinsic sense of spirituality and recognise their spiritual motivations through interpretation, which should encourage them to explore their personal narratives around the emotional dimension of visiting a cathedral. Copyright © 2010 John Wiley & Sons, Ltd.     

Multi-criteria evaluation of transport options—flexible,transparent and user-friendly?

Although the current UK system of transport project appraisal (NATA) has made progress towards a more inclusive approach, based upon five criteria, it lacks guidance to decision-takers as to how the multi-criteria information about alternative projects should be used to identify the preferred option. This could lead to a lack of clarity, consistency and accountability in a crucial part of the decision-taking process, despite the care taken to assess all the various impacts of the alternatives. This paper proposes a method whereby the assessment information can be combined, using a weighted sum. It describes a novel way of obtaining the relevant weights, such that minimum discrimination between alternatives is ensured and the derivation of the weights rests on a set of explicit constraints. This has the merit of allowing an appropriate degree of both consistency and flexibility with respect to the relative weights of the various criteria. It could open the way to a more flexible, transparent and user-friendly method of ranking transport investment options.     

Negotiating stigmatisation of deviant behaviour: an exploration of locals’ perceptions of nude tourists

ABSTRACT

Stigma may result in tense social interactions and discrimination between stigmatisers and stigmatised individuals. Despite its social relevance, stigma has been largely neglected in tourism sociocultural studies. Framed by Goffman’s and Falk’s theoretical propositions of social stigma, this paper aimed to explore local’s stigmatisation of tourists’ behaviour. This study revealed that locals’ stigmatisation of tourists’ behaviours can be spatially negotiated and deconstructed through social interactions. The data analysis also found that not all tourists are equally stigmatised and that tourists’ conduct can be highly stigmatised if adopted by locals. Based on in-depth interviews, these findings were drawn from an examination of locals’ perceptions of tourists’ nudist behaviours in a Mexican destination. This research’s results contribute to a fuller understanding of how locals (de)construct their stigmas of tourists’ behaviours through local-tourist sociocultural interactions.     

Tourism and grey seals in south Devon: management strategies,voluntary controls and tourists’ perceptions of disturbance

Although grey seals are relatively common in Britain, their numbers elsewhere are believed to be decreasing, and some populations in Europe are listed as endangered by the IUCN. This case study focuses on the impacts of seal tourism on a colony of seals on the South Devon coast in the United Kingdom, the effectiveness of current management policies and tourists’ perceptions of the voluntary controls adhered to by tour operators. To monitor impacts, covert observations of the site were undertaken on 60 designated survey days in the summer of 2006, while a survey of tourists taking part in wildlife cruises to the site was conducted during the same period. The observations found that the voluntary codes had reduced disturbance from operators; however, there were still disturbances, mainly from private vessels. The results of the survey showed that tourists were aware of their potential impacts upon the wildlife, and were generally supportive of the voluntary codes in place. Therefore if an honest explanation and interpretation of the potential impacts of seal tourism are provided, it may encourage a protectionist predisposition in wildlife tourists and render the compliance of voluntary codes a highly satisfactory tourist experience rather than a negative one.