Residents’ quality of life and attitudes toward tourism development in China

The purpose of this study is to explore the influence of quality of life (QOL) and residential status on resident attitudes toward further tourism development. The measurement of tourism and quality of life (TQOL) is modified. Using a sample of 562 residents from Shenzhen OCT community of China, this study has identified six TQOL domains and examines the effects of each TQOL domains based on the residential status and residents' attitudes in supporting further tourism development. The results reveal that the positive supporting attitudes of residents depends on the selected TQOL domains, especially on non-material improvements of TQOL. Tenants and dormitory residents have more positive attitudes than those house owners. This study also identifies four resident clusters with different attitudes and it is found that the residents’ attitudes of tourism development depend on whether they perceive the community as a place for earning a living or a place to live.     

Residents’ support for festivals: integration of emotional solidarity

This study develops a conceptual model by integrating social exchange theory (SET), emotional solidarity theory, and community attachment. Empirically, the study tests the adequacy of the model in predicting residents’ perceptions of and their support for festival development in Macao. Confirmatory factor analysis and structural equation modeling are used for data analysis. Results indicate that residents’ perceived positive festival impacts are influenced by emotional solidarity and community attachment; and their support for festival development can be influenced by their emotional solidarity, community attachment, and perceived festival impacts, both positive and negative. However, the relationship between emotional solidarity and perceived negative impacts is found to be not significant. While the results extend support for SET, as well as theory of emotional solidarity, the findings also show that community attachment is one important determinant of residents’ perceptions of and their support for festival development. The findings also shed light on practical implications for festival planers and organizers.     

Residentsʼ attitudes and behavioural support for tourism in host communities

ABSTRACT

In our study of the “perceptions–attitudes–behaviours” sequence, we explain how resident perceptions of tourism’s impacts on host communities influence not only their attitudes towards tourism, but also their attitudes towards tourists – i.e. a new variable that has recently been introduced in literature. Moreover, we introduce the behavioural support, a concept that denotes a higher level of involvement and engagement of residents with their communities in comparison with the traditional attitudinal support. Our results indicate: (1) the residents’ perception of the positive economic and cultural impacts of tourism are the main variables influencing their attitudes towards tourism and tourists; and (2) both types of attitudes influence on behavioural support for tourism in host communities.     

Theme restaurants’ servicescape in developing quality of life: The moderating effect of perceived authenticity

This study was designed to investigate the role of servicescape, customer emotion, satisfaction, and perceived authenticity (PA) in the generation process of theme restaurant customers’ quality of life. We employed a survey methodology that used the data collected from theme restaurant customers, conducted structural analysis, and tested for metric invariance. Results showed that our theoretical model explained a sufficient amount of variance in overall quality of life; the hypothesized relationships in our research framework were generally supported; and customer emotion, satisfaction, and subjective well-being were significant mediators. Moreover, the proposed moderating impact of PA was partially supported. Overall, our empirical findings provide a significant contribution toward advancing the knowledge of how servicescape dimensions, customer emotion, satisfaction, subjective well-being, and quality of life are related. Finally, we share insight into how these relationships are affected by PA in the formation of theme restaurant customers’ quality of life.     

The dynamics of tourism’s carbon footprint in Beijing,China

Abstract

Beijing is an important hub for global tourism, but the extent of tourism’s contribution to Beijing’s carbon footprint remains unclear. We integrated an environmentally extended multiregional input–output model and the tourism satellite account in a study to estimate the dynamics of Beijing’s tourism-related carbon footprint in the post-financial crisis period. Our findings indicate that from 2007 to 2012, whereas the carbon footprint of inbound tourists in Beijing steadily decreased, that of domestic tourists increased. The composition of carbon footprints for the consumption activities of inbound and domestic tourists differed substantially. We also traced the spatial distribution of carbon sources associated with tourism consumption in Beijing. In light of our findings, we offer recommendations to target the adoption of low-carbon consumption patterns by domestic tourists, and energy optimization of service suppliers by increasing energy use efficiency and the renewable energy ratio. In addition, we recommend that public and government should seek to lower energy costs and reduce carbon emissions throughout the life cycle of commodities. We conclude that the government and tourism authorities should actively promote carbon and wider environmental awareness, and that producers must seek to improve the efficiency of their energy use by reducing carbon emissions at source.     

Urban vs. rural destinations: Residents’ perceptions,community participation and support for tourism development

This paper investigates and compares the effects of residents' perceptions of the impacts of tourism on community participation and support for tourism development across urban and rural world heritage sites (WHSs). Partial least squares – structural equation modeling (PLS-SEM), has been employed to perform the analysis. The results reveal significant differences between the effects of residents' perceptions and community participation on support for tourism development in urban and rural destinations. However, the findings did not support any differences between the effects of positive perceptions on community participation, and the indirect effects of negative perceptions on support for tourism development. This study makes a significant theoretical contribution to the urban and rural tourism and residents’ perceptions literature by comparing rural and urban WHSs residents. Furthermore, this study has a number of practical implications for the local authorities of rural and urban WHSs.     

The effect of information presentation modes on tourists’ responses in Internet marketing: the moderating role of emotions

In order to enhance our understanding of the effectiveness of information transmission through virtual reality (VR), this study used a modified stimulus–organism–response framework to examine the relationships between information presentation modes (VR versus picture), emotions (pleasure and arousal), and tourists’ responses, namely attention, interest, desire, and action (AIDA) in the context of Internet tourism marketing. Multivariate analysis of variance (MANOVA) and multivariate analysis of covariance (MANCOVA) were employed to analyze data gathered from 184 respondents participating in a factorial experimental design. The results indicated that compared with the picture mode, the VR mode had superior effects on tourists’ responses, but these superior effects were moderated by arousal. High-arousal tourists had stronger AIDA responses in the VR mode than in the picture mode. However, the stronger effects of the VR mode on tourists’ AIDA responses disappeared in the low-arousal group. The findings of this study provide several important theoretical and practical implications for Internet tourism marketing.     

Residents’ place image: a meaningful psychographic variable for tourism segmentation?

ABSTRACT

While there has been a considerable body of research on tourists’ place image, there remains limited attention on residents’ place image, specifically, in relation to its segmentation utility. This study seeks to address this oversight by a) clustering the local residents based on the image held of a tourism place, and b) exploring the extent to which the identified image-based resident clusters share similar (dissimilar) demographic characteristics and attitude towards tourism development. Empirical analysis was based on a sample of 481 residents of a Greek city. The findings support the utility of residents’ place image as a psychographic segmentation variable revealing the existence of three distinct resident groups – termed “Nature Loving”, “Apathetic” and “Advocate.” Results also suggest that these resident groups exhibit dissimilar demographic characteristics and dissimilar attitude towards tourism. In comparison with other segments, the Apathetic exhibits the least favourable image and the least supportive attitude towards tourism.     

Community attachment,tourism impacts,quality of life and residents’ support for sustainable tourism development

This study examined the formation of residents’ support for sustainable tourism development based on the social exchange theory and bottom-up spillover theory. A self-administered survey along with a structural analysis was used. Our result revealed that overall quality of life satisfaction influenced support for sustainable tourism development, and that material life domains and non-material life domains were two important determinants of overall QoL. Perceived sociocultural impacts of tourism had a significant relationship with non-material life domains. Perceived economic impacts of tourism influenced both material and non-material life domains. Community attachment and residents’ perceived impacts of tourism were significantly associated.     

Residents’ attitudes toward future tourism development in terms of community well-being and attachment

This study explores residents’ attitudes toward future tourism development based on their community well-being (CWB) and community attachment. Focusing on the case of Gamcheon Culture Village in Busan, South Korea, which was developed during an urban regeneration project in 2009, an exploratory factor analysis was conducted. The main findings of this study are: (1) CWB is supported by five variables including income effects, social participation, safety service, infrastructure service, and environmental effect; (2) not only does CWB influence community attachment but attachment also effects residents’ attitudes; and (3) the most effective variable of CWB is income effect, and safety service for community attachment. These results can help to provide effective strategies to encourage residents to have positive attitudes about further tourism development in a community-based tourism destination.     

Evaluating domestic bias on airline passengers’ ratings: The moderating effect of cultural value orientation

We explore differences in airline passengers’ online ratings toward domestic and foreign carriers. Using a dataset of more than 380,000 airline passenger reviews obtained from TripAdvisor, we show that on average passengers express higher satisfaction (as proxied by their overall rating) for airline service encounters with domestic carriers, exhibiting a form of domestic bias. Using Hofstede’s framework, we examine how cultural dimensions influence the strength of this bias and find support for the moderating impact (positive and negative) of passengers’ cultural dimensions on their provided ratings toward domestic airlines. The study has theoretical and practical implications for international marketing researchers and airline operational planners.     

The matter of pride: positioning one’s self in tourism inquiry

ABSTRACT

This article proposes a broader investigation of pride within tourism contexts, presenting it as an important concept for the enhancement of interpersonal understanding and cross-cultural empathy in tourism research and education, and also as a valuable emotion for teachers, students, and researchers to explore within themselves. Pride is applied here in the consideration of why certain research topics may be overlooked within tourism studies, and as an illustration of the benefits of utilizing qualitative, constructivist research and pedagogical approaches that incorporate methodologies of reflexivity and subjectivity. Through this exploration of pride, the author promotes interdisciplinary approaches of inquiry, with a focus on the utility of philosophy for students and scholars alike, toward deepening understandings of both self and other.     

Current Situation of Rural Residents’ Tourism: A Case Study in Zhejiang Province in China

China is a large agricultural country. At the end of 2011, rural residents accounted for 48.7% of the total population. Without the participation of rural residents, the development of China's tourism would be incomplete. The outset of rural residents’ tourism will be crucial to 50% of China's tourism market. This article, through two years’ questionnaire surveys, interviewed 600 rural residents from 38 villages in Zhejiang province, analyzed the current situation of rural residents’ tourism market and rural residents’ tourism consumption behavior. This survey provided theoretical researches for developing the tourism market of rural residents, and had some significance on stimulating domestic demand, promoting economic growth and improving the standard of rural residents' life.     

Examination of tourism undergraduates’ industry commitment,in the context of China

Grounded in the Social Cognitive Career Theory (SCCT), this study developed a comprehensive research framework that encapsulated both personal and contextual factors in terms of tourism undergraduates’ commitment to career choice in the context of China’s social and vocational contexts. Applying structural equation modeling (SEM) to the data collected from 446 undergraduate students studying tourism in China, this study shows that “self-interest,” “others’ support,” “social status,” “outcome expectation” and “nature of work” exert significant effects on students’ commitment to career choice. Implications of the findings include suggested interventions in attracting tourism students to persist in their career path.     

The determinants of hospitality employees’ pro-environmental behaviors: The moderating role of generational differences

Seeking to build a deeper understanding of the determinants of hospitality employees’ pro-environmental behaviors (PEBs), this study explored linkages between employees’ autonomous and external motivations to perform PEBs, environmental concerns, self-efficacy, and employees’ reported PEBs. Hospitality employees (n = 432) indicated that autonomous motivation was associated with increases in employees’ environmental concern, self-efficacy, and PEBs. External motivation was significantly related to employees’ levels of environmental concern and PEBs. Employees’ environmental concern levels had positive effects on self-efficacy and PEBs. Self-efficacy was, in turn, positively associated with PEBs. The relationships between these variables were moderated by generational differences (e.g., Gen X and Gen Y) because generational characteristics might lead to formulating distinct generational perceptions in an organizational context. There were significant differences in the effects of autonomous motivation on environmental concern levels and PEBs between Gen X and Gen Y. In addition, the differences in effects of external motivation on environmental concern and PEBs were statistically significant between the two generations. Lastly, the impacts of environmental concern and self-efficacy on PEBs were significantly different between the two generations as well. Overall, our results suggest that the interplay of autonomous motivation, external motivation, environmental concern, and self-efficacy is important to the process of influencing hospitality employees’ PEBs.     

The influence of high-speed rail on ice–snow tourism in northeastern China

Ice-snow tourism is trendy in the global tourism industry. High-speed rail improves the accessibility of these destinations. However, the influences of accessibility on regional economies are understudied. This study investigated changes in accessibility between urban areas and ice-snow tourist destinations after implementation of high-speed rail in northeastern China. Data on transportation networks, destinations, and economic factors were used to compute weighted mean travel times and daily accessibility, and a tourism-economy linkage model was utilized. After implementation, (1) the shortest intercity travel times were significantly shorter, (2) numbers of one-day and weekend trips significantly increased, (3) distribution of accessible tourist destinations expanded northward and southward, (4) isochrone analysis revealed that central cities promoted tourism development in nearby cities, and (5) intercity tourism-economy linkages increased. Accessibility to Shenyang was the most powerful influence on economic development. The tourism-economy linkages between Liaoyang and other cities were greatly enhanced between 2008 and 2018.     

Restriction reduction: The effects of mobility restriction on consumers’ preferences for advertisements of tourism products

Individuals frequently experience restrictions in their mobility owing to circumstances outside of their control. This paper examines the effect of mobility restrictions on individuals’ perceptions of personal freedom, and subsequent preferences for tourism advertisements. In a secondary data analysis and three experiments, we show that physical confinement triggered by restricted mobility causes individuals to psychologically feel that their personal freedoms are threatened. In turn, these experiences result in a compensatory response, where people more strongly prefer advertisements that signal scarcity-reduction over advertisements that signal control-restoration. This effect is mitigated when people are prevention-oriented and is reversed when the restrictions are enacted absolutely (without ambiguity and possible mutability). We discuss the implications of our findings for advertising practice and strategies for tourism product placement.     

Tourists’ perceptions of ethnic tourism in Lugu Lake,Yunnan, China

This paper examines tourists’ perceptions of ethnic tourism and satisfaction with their experiences based upon empirical research conducted in 2009 in Lugu Lake, Yunnan, China. The quest for romance and exoticism has inspired mass Han Chinese visits to the lake area. The tranquility of the lake and unique minority culture impress many urbanites and satisfy their nostalgia for the untouched, the simple, and the natural. Most tourists are satisfied with their overall experience and appreciate a packaged version of minority culture and tradition. However, a small number of visitors were disappointed about the commercial setting, inadequate tourist facilities, poor service, and limited tourism programs. Many tourists are concerned about cultural change and the loss of traditional customs. It is argued that maintaining authenticity and cultural integrity is essential for sustainable ethnic tourism development. Diverse and high-quality ethnic products should be developed to suit the different needs of the various types of tourists.     

Analysing stakeholders’ perceptions of golf-course-based tourism: A proposal for developing sustainable tourism projects

Social interpretations of the impact of development on territories differ according to the socio-political positions of different actors, and especially depending on the degree of power wielded by each actor. These interpretations should be taken into account if the governance of development projects is to be improved, and with it, the sustainability of tourist projects in general. This paper examines a range of stakeholders' perceptions of the impacts of a golf-based tourism development in the south-west of Spain. A mixed methodology is used to analyse the results, highlighting the significance of a social impact assessment. Our findings confirm two differing discourses, one corresponding to influential actors and the other to non-influential, showing unequal degrees of variety and complexity in their argumentation and a clearly distinct capacity for shaping the local socio-environment. Our conclusions indicate that the impact of tourism development is perceived differently in line with stakeholders’ socio-political positions.