破解IT能力与绩效关系谜团:战略柔性的视角——来自华南地区外向型制造业的实证研究

文章以华南地区外向型制造企业为例,对IT能力、战略柔性及绩效关系进行了实证研究。结果表明,IT能力只对非财务绩效有显著的直接正向影响,而对财务绩效没有,但会通过战略柔性中介作用于两类绩效。IT能力对先动柔性和响应柔性均有显著的直接正向影响,同时,先动柔性和响应柔性对非财务绩效具有显著的直接正向影响,但先动柔性对财务绩效的直接影响却不显著。     

知识资产与企业绩效：激励和监督机制的不对称性

本文对知识资产与企业的经济绩效之间的关系及知识资产在不同的治理机制下对企业的经济绩效的影响机制进行理论探讨,利用2007－2013年中国信息技术业上市公司的数据进行实证研究,发现知识资产的增加有利于企业的经济绩效的提高,公司治理中的激励和监督机制具有不对称的调节作用,激励机制强化知识资产与企业的经济绩效之间的正向关系,而过强的监督机制将弱化二者之间的关系。     

Customer Participation and Project Performance: The Mediating Role of Knowledge Sharing in the Chinese Telecommunication Service Industry

Purpose: Extant literature has devoted more attention to customer value co-creation and knowledge sharing, not only in business-to-customer (B2C) markets, but also in business-to-business (B2B) markets. This study explores and examines the antecedents and consequences of customer knowledge sharing in the context of B2B markets by applying the motivation-opportunity-ability (MOA) framework.

Methodology/Approach: This empirical study involves two structured surveys of project managers from both suppliers (n = 213) and customers (n = 312), which were conducted in the context of the Chinese telecommunication service industry. The conceptual model of this study was subsequently tested by developing Partial Least Squares (PLS) based structural equation models.

Findings: It was found that customer knowledge sharing is facilitated by four MOA factors: customer orientation, customer perceived benefits, customer socialization, and customer technological capability. It was determined that knowledge sharing has a direct and significant effect on project performance. Furthermore, the study revealed that such relationships vary across suppliers and customers.

Research Implications: This study extends the existing research stream of interfirm knowledge sharing by examining the antecedents and consequences of customer knowledge sharing from dual perspectives of customers and suppliers, and sheds light on the benefits of customer knowledge sharing. The dyadic perspective embodied in this design facilitates our understanding and management of knowledge sharing between organizations.

Originality/Value/Contribution: This article provides an important contribution to the existing literature of customer knowledge sharing by revealing how to effectively facilitate interorganizational knowledge sharing, particularly knowledge from customers to suppliers, and discovers conditions under which customers are more likely to exchange information, and share knowledge with their suppliers from the dyadic perspective.     

跨期知识整合与新产品开发绩效关系实证研究——基于珠三角和长三角地区企业的数据

根据已有研究成果,文章首先分析了跨期知识整合的内涵和机制,并根据理论分析建立了结构方程模型,设计了"跨期知识整合对新产品开发绩效影响的调研问卷",在珠三角和长三角地区选择了上海、广州、杭州、深圳等地的多家企业进行调研,并回收了245份问卷,根据分析结果发现跨期知识整合对新产品开发绩效之间有正向影响。