Towards adaptive tourism areas? A complexity perspective to examine the conditions for adaptive capacity

Tourism area development is affected by the competitive global tourism industry and the complex, multilevel dynamics of the contemporary network society. The strategic planning and governance challenge is stimulating tourism areas to become adaptive areas, being capable of responding to changing contexts in order to maintain or improve the performance of these areas as competitive tourism destinations. This article examines conditions for “adaptive tourism areas”. It does so on the basis of a complex adaptive system (CAS) perspective on tourism area development. The perspective is used to conceptualise tourism areas as complex and potentially adaptive systems, and to discuss how tourism area development can be understood as a multilevel, co-evolutionary and path dependent process. Furthermore, the CAS perspective is used to draw attention to the importance of a degree of diversity in terms of tourism products, experiences and firms. Encouraging a degree of diversity requires among other things interconnectivity among actors to ease communication and coordination, (policy) experimentation for niche-innovations, learning and reflexivity. The article ends with a discussion on the potential of, and constraints on, pursuing adaptive tourism areas from a strategic planning and governance point of view.     

Developing a system of territorial governance indicators for tourism destinations

There have been numerous previous attempts to develop indicator systems of sustainability in tourism destinations, but fewer in terms of territorial governance. The present article addresses the design of a System of Territorial Governance Indicators for Tourist Destinations. The proposed system is based around the roles of the public administration, tourism businesses and the local community. It enables the incorporation of the territorial governance perspective into sustainability and gauges destinations’ evolution over time, whilst also allowing any planning and management problems that require improvements to be easily detected. The paper presents a case study: Conil de la Frontera (Andalusian Atlantic seaboard, Spain). Forty-three indicators are used in a multicriteria decision analysis support method (scoring) with the five sub-system Analytical Hierarchy Process: quality of participatory process; effective policy tools and planning controls; trust in local government; tourism business sector; and growth management and urbanism. Applying this Indicator System can lead to better territorial governance and successful sustainability of destinations.     

Developing sustainable tourism through adaptive resource management: a case study of Machu Picchu,Peru

Machu Picchu, Peru, is recognized as a top international travel destination. Pressure from the approximately 900,000 tourists who annually visit the ancient Inca city threatens the ecological integrity, physical substance and cultural authenticity of the World Heritage Site and surrounding area, including the Inca Trail. Multiple organizations and agencies currently involved in the management of Machu Picchu have distinct agendas for the conservation and development of the city, and conflicts regarding public access, economic growth and cultural preservation are rampant. Attempts to establish carrying capacities have failed, with proposed daily visitor levels ranging from 800 to 4000. This paper explores the complex issues surrounding tourism at Machu Picchu and presents a potential solution: an adaptive management approach based on the UN World Tourism Organization's (UNWTO) sustainable tourism framework. This integrative strategy accounts for multiple perspectives and synthesizes disparate goals embraced by diverse stakeholders, including the Peruvian government, international conservation organizations, foreign tourists, private tour operators, regional authorities and indigenous communities. The focus on Machu Picchu as an adaptive management case study site outlines key steps leading to implementation, offering planning and policy implications for sustainability initiatives at numerous developing-world tourism destinations facing similar political and socio-economic challenges.     

From vulnerability to transformation: a framework for assessing the vulnerability and resilience of tourism destinations

Tourism is a key driver of global socio-economic progress. However, its sustainability is at risk from multiple shocks and hazards that threaten livelihoods. Surprisingly little is known about the complex drivers of destination vulnerability, leading to the creation and application of ineffective resilience-building solutions. The paper presents the Destination Sustainability Framework (DSF) designed to assess destination vulnerability and resilience, and support successful resilience-building initiatives. Holistic in nature, the DSF comprises: (1) the shock(s) or stressor(s); (2) the interconnected dimensions of vulnerability – exposure, sensitivity, and system adaptiveness; (3) the dynamic feedback loops that express the multiple outcomes of actions taken (or not); (4) the contextualised root causes that shape destinations and their characteristics; (5) the various spatial scales; and (6) multiple timeframes within which social-ecological change occurs. This innovative framework is significant because it's the first framework to chart the complex manifestation of vulnerability and resilience in tourism destinations. Further, it brings tourism sustainability research in line with wider debates on achieving sustainability within the dynamic coupled human–environment system, doing so through the inclusion of insights from contemporary systems approaches, including chaos–complexity theory, vulnerability approaches, sustainability science, resilience thinking, along with the geographies of scale, place and time.     

Tourism governance in protected areas: investigating the application of the adaptive co-management approach

Abstract

Protected areas have become popular tourism destinations; yet these areas are often plagued by poor governance systems, particularly in developing countries. Adaptive co-management (ACM) has been advocated as one approach to improve the governance of protected areas, yet empirical evidence from developing countries is lacking. This study investigates the application of the ACM approach in two protected areas in Bangladesh which are also important nature-based tourism destinations. Using Lawachara National Park and Sundarbans East Wildlife Sanctuary as cases, this qualitative study explored the extent to which an ACM approach was able to support the achievement of key governance principles such as participation, accountability, transparency, power, rule of law, and social learning. It was found that the approach was successful in facilitating the increased participation of a broader range of stakeholder groups, and the collaboration between them. Importantly though, it was the adaptive element of ACM which was found to have made the greatest contribution to improved governance with the approach providing new opportunities for stakeholders to engage in iterative learning. This aspect was found to be of particular importance for the sustainability of the protected areas with stakeholders reporting changes attitudes and behaviour towards protected area conservation.     

A green economy indicator framework for tourism destinations

This paper presents a green economy indicator framework for tourism destinations which has been developed in the case study destination of Bali, Indonesia. Whilst the term “green economy” can have many interpretations, here it refers to the global strategy framework surrounding Rio+20, as well as the policies and strategies being developed by tourism destinations as a response. Many uncertainties remain about the effectiveness of these efforts and how they may be measured. For lesser developed countries in particular, reliable data is often difficult to obtain and this study uses a case study approach to identify the relevant, and measurable, indicators in this context. First, a nominal group technique was applied to identify the green economy issues for local tourism stakeholders. The indicators were then selected based on the green economy literature and a review of the available secondary data for the destination. Data on greenhouse gas emissions from tourism was identified as one of the critical gaps and an estimate is provided to show how this could be obtained and monitored. While this indicator framework was developed specifically for Bali, the case study may be relevant for many other island destinations in the lesser developed world that are experiencing rapid tourism growth.     

Carrying capacity assessment for tourist destinations. Methodology for the creation of synthetic indicators applied in a coastal area

The growth and expansion of tourism is a complex phenomenon and its study requires multiple disciplines. When related to sustainability, the growth limits and carrying capacity of destinations must also be considered. The objective of this article is to develop a methodology to assess the growth limits of tourist destinations, and this method is then applied to the management and planning of an open tourist resort. The limits to growth are established using a mathematical formulation (i.e., multicriteria analyses, based on the reference point methodology) based on synthetic indicators applied to two scenarios: weak and strong sustainability. There are two developments in this type of research. The first is that the application of this method is neither restricted to a natural protected area, which has its own rules and management, nor to an island possessing geographically controlled entry and exit points. Rather, this study focuses on an open coastal area with an economy based on mass tourism. Second, this new way of assessing growth limits uses a flexible formula – adaptable to other coastal areas, e.g., rural, natural, and urban – depending on the impacts generated by the tourism and the objectives specified by destination managers.     

Short-run and long-run performance of international tourism: Evidence from Bayesian dynamic models

Measuring the technical efficiency of the tourism industry is essential for evaluating tourism sustainability and reshaping tourism activities. This paper introduces for the first time a new dynamic stochastic frontier model to 1-measure and compare the short-run and long-run technical efficiencies of leading tourism destinations, and 2-provide impulse response functions and persistence measures to trace out the dynamic effect of shocks in technical inefficiency. We develop our model in a Bayesian framework using carefully constructed Markov Chain Monte Carlo (MCMC) techniques. We report efficiency results and persistence scores for individual destinations and discuss how different destinations recover from shocks in tourism performance.     

Sustainability Indicators for Small Tourism Enterprises – An Exploratory Perspective

Despite the numerical dominance of small tourism enterprises (STEs) in many destinations, little is known about their role in helping destinations progress towards sustainability objectives. The a priori assumption is that, by being small and locally owned, these enterprises automatically contribute to sustainable tourism development. This paper argues that to test this assumption, relevant indicators of sustainability (ISTs) should be developed. In contrast to destination and community ISTs, which are often stakeholder driven, the indicators developed here take an unconventional but not unprecedented approach, drawing on published frameworks and peer-reviewed case studies. The methodology of this approach has been made explicit so that potential users and researchers can assess its value and build upon it. A list of indicators that emerge from the process, covering the four broad sustainability dimensions, is given, which can be used in assessing the STE's progress towards a destination's long-term sustainability goals.     

DEVELOPING A FRAMEWORK FOR ASSESSING RESILIENCE OF TOURISM SUB-SYSTEMS TO CLIMATIC FACTORS

Some researchers have argued that resilience is a useful concept for understanding impacts on social-ecological systems, such as tourist destinations. This paper presents the development of a resilience framework for tourist destinations with a particular focus on climatic disturbances or stress, and their impacts on tourism activity sub-systems. Building on the model of a ‘stability landscape’, this research uses primary data from the Queenstown-Wanaka destination in New Zealand to evaluate the concept of resilience and to formulate surrogates that describe the factors that shape resilience. Challenges for future research, including the proactive building of resilience, are outlined. This research represents a good example of an interdisciplinary approach that transcends existing epistemologies in tourism.     

Sustainable tourism composite indicators: a dynamic evaluation to manage changes in sustainability

This paper introduces an approach to assessing the sustainability of tourism that takes into account the progress made towards greater sustainability, as well as the current level of sustainability. The Vectorial Dynamic Composite Indicator is based on the goal programming technique. This composite indicator has two components (static and dynamic). The first provides a static assessment of the destination in terms of its strengths and weaknesses. The second allows us to analyse the evolution recorded by the destination from a period taken as a reference to the measurement period. In order to facilitate the use of the vectorial indicator, we define a graphical tool: the Sustainable Tourism Evaluation Chart. The definition of the composite indicator is completed by setting guidelines for its use obtained from a comparative empirical study focused on some of the main European destinations.     

Understanding tourism leaders’ perceptions of risks from climate change: an assessment of policy-making processes in the Maldives using the social amplification of risk framework (SARF)

Coastal tourism destinations are highly vulnerable to climate change risks, including sea-level rise, inundation, and extreme weather events. While such risks pose major challenges to the sustainability of these destinations, they have been insufficiently examined in tourism research. This study uses the social amplification of risk framework as a basis for understanding how climate change risks are perceived and what processes lead to an amplification or attenuation of risk perceptions at management and governance levels. In the context of the extremely low-lying Maldives, 12 leading tourism stakeholders, including representatives of government, industry, and NGOs, were interviewed to gather empirical data on risk perceptions. Results indicate that, while climate change risks are amplified for international audiences, several factors lead to an attenuation of risks for domestic audiences. As a result, local tourism stakeholders are not immediately concerned, and adaptation measures are woefully inadequate to cope with future climate risks. Detailed reference is made to the policy inertia found, the conflicts inherent in playing down risk in order to attract jobs, profitable tourism investment and tourists, and the equally pressing need to stress risks in order to attract expertise and funds to enable adaptation policies to be designed and funded.     

The resource-based and the market-based approaches to cultural tourism in alpine destinations

This study focuses on the relevance of cultural resources in tourism, including cultural heritage sites, cultural landscapes, events or festivals. It seeks to reveal the differences between two management strategy perspectives, the market-based view or approach (MBV) and the resource-based view or approach (RBV), of involved destination stakeholders and the impacts of those differing approaches on their perception of cultural tourism development. The literature on the strategy orientation of organizations/destinations is reviewed and serves as the theoretical background. Data were gathered from 38 semi-structured interviews with experts and key stakeholders in alpine destinations of cultural tourism in Northern Italy, using GABEK, a tool for analyzing complex qualitative data. The results indicate differences between destinations with diverse strategy-perspectives in terms of authenticity perception, standardization, leadership and sustainability orientation. The MBV requires larger financial resources to create an effective brand image. Authenticity was found to be very important and the VRIO framework (valuable, rare, inimitable and organized) a valuable tool. The RBV is best related to niche market products. The RBV also leads to more sustainable strategies for resource use but requires strong vision and network management skills.     

Behavioural adaptation to climate change among winter alpine tourists: an analysis of tourist motivations and leisure substitutability

Understanding market responses to climate change impacts has important implications for the sustainability of Australia's winter tourism destinations. Utilising a framework incorporating push–pull tourist motivations and the theory of leisure substitutability, this study sought to explore how winter tourists in Australia will adapt to changes in snow cover in Australia's alpine regions under future climate change scenarios. The results of a questionnaire completed by 231 respondents indicated that tourist motivations were related to behavioural adaptation, and that there is a general preference among the current winter market for spatial substitution in the event of poor snow. Those motivated by recreation specialisation or snow-related attributes were likely to opt for spatial substitution, while tourists motivated by self-expression and après ski activities displayed resilience to poor snow conditions. The results demonstrate a clear division between leisure-driven tourists who valued participation in sport, and experience-driven tourists, who displayed higher resilience to reduced snow under projected climate change scenarios. These results have practical implications for winter tourism destinations, both in terms of targeting experience-driven tourists in the case of reduced snow as well as the longer term sustainability and viability of winter tourism destinations.     

A climate change vulnerability assessment methodology for coastal tourism

Coastal and marine environments are among the most popular areas for outdoor recreation and tourism. Coastal areas have also been identified as the most vulnerable to climate change, for example as a result of extreme events and sea-level rise. It will be increasingly important for coastal tourism destination managers to understand their vulnerability to climatic changes and to devise appropriate adaptation. This paper presents a five-step vulnerability assessment methodology for tourism in coastal areas. The five steps include (1) system analysis, (2) identification of activity and hazard sub-systems, (3) vulnerability assessments for the different sub-systems at risk, (4) integration for the destination as a whole and scenario analysis and (5) communication. The framework is illustrated by an example of how it might be applied to Fiji. The paper concludes that a consistent methodology, like the one proposed, will facilitate vulnerability assessments in a range of coastal destinations, allow comparison to be made of vulnerabilities across different situations, provide a basis for more research into specific adaptation measures and assist destinations to develop a more sustainable tourism industry.     

Towards a post-conflict tourism recovery framework

While there is an increasingly extant literature on tourism crises and disasters, a lacunae exists regarding robust conceptual and theoretical frameworks for reviving tourism in a post-conflict context. Holistic frameworks that build tourism resilience in post-conflict destinations is still considered an emerging area in crisis management research. This paper aims to address this gap. An in-depth critique of research across leading peer-reviewed tourism journals, involving 102 individual papers; 63 on crises and disasters, and 39 on tourism recovery frameworks, was undertaken to develop a post-conflict tourism recovery framework. The framework proposed synthesizes complex relationships for post-conflict destinations operating “on the edge of chaos”, and enables consideration of key factors that influence their capacity to be resilient, adapt, and recover.     

Temporary population estimates of mass tourism destinations: The case of Benidorm

Benidorm (Spain) is a large-scale tourism destination on the Mediterranean coast, and its temporary population can be divided into users of regulated tourist accommodation and unregistered visitors, as occurs in other destinations. The number of these different types of unregistered temporary inhabitants should be estimated separately to gauge more accurate population figures in tourist destinations which are subject to seasonality. Indicators such as drinking water consumption or solid waste generation are used to estimate the number of unregistered visitors. The results reveal that the average total population of Benidorm at least doubles the registered resident population. Additionally, a population density index has been calculated to assess urban sustainability. The methodology adopted can be applied to other case studies in order to estimate total populations, which is vital for the adequate provision of public services.     

The Role of Quality and Eco-Labelling Systems in Destination Benchmarking

There have been limited applications of benchmarking in tourism, particularly for tourist destinations. This paper proposes that benchmarking may be used in managing the performance of tourist destinations. It suggests that eco-labelling and quality systems may be used as enablers of destination benchmarking when eco-label and quality system information is available but other benchmark information is not. Further, the paper argues that there are a number of potential benefits in using eco-label and quality system information as a substitute for conventional benchmarking material.     

Tourism,hospitality, and DEA: Where do we come from and where do we go?

The primary goal of this paper is to present a literature survey on the application of data envelopment analysis (DEA) in tourism and hospitality studies. The secondary goal is to categorize the studies by tourism products and tourism industries according to the United Nations World Tourism Organization (UNWTO). The tertiary goal is to identify the gaps and challenges in the field. The paper presents a comprehensive review of 350 tourism-related articles that use DEA methodology and highlights several key issues. The publications were statistically classified by methodological innovation, input-output variables, sources of publications, and several other relevant attributes. The investigation reveals the importance of the DEA methodology in the study of the productivity and efficiency of hospitality and tourism. The results also show a high degree of industrial (hotel sector) and geographical (Europe and Asia) concentration of studies. Cultural aspects, tourism sustainability, as well as the efficiency of tourism destinations, have attracted much interest recently. In addition, the new DEA models are increasingly gaining ground in the literature. Finally, the present review highlights the limitations of existing studies and provides important directions for future research.     

Liberalizing Nirvana: an analysis of the consequences of common pool resource deregulation for the sustainability of Fiji's surf tourism industry

In July 2010, the Fijian government issued a decree that liberalized Fiji's surf breaks and deregulated its surf tourism industry. It did this by canceling licenses that granted resorts exclusive use of surf breaks based on indigenous customary ownership of foreshore and fringing reef fishing areas as common pool resources. This paper analyses the sustainability of surf tourism in Fiji, utilizing a developing framework for sustainable surf tourism. Based on broader sustainable tourism theory and empirical research, the framework considers (1) the impact of economic neo-liberalism, (2) the need for coordinated planning and limits to growth, (3) the advantages of systematic attempts to foster cross-cultural understanding, and (4) the social benefits associated with the development of surfing at the village level. The study found that a lack of regulation is compromising the sustainability of Fiji's surf tourism industry in each of these four dimensions. However, evidence of a growing acceptance of the need for regulation by most stakeholders offers a starting point for a transactive, participative process to find solutions. A fifth element to the framework is recommended for future analyses based on the need for surf tourism to contribute to poverty alleviation in destination communities.