Tourism Restructuring and the Politics of Sustainability: A Critical View From the European Periphery (The Canary Islands)

There has been considerable discussion of sustainable tourism development, in both theory and practice. Less attention has been paid to the discourses, ideologies and power relations which help to shape 'sustainable' tourism policies and planning instruments. This paper analyses recent initiatives introduced by the regional government of the Canary Islands, designed to bring about a more sustainable model of regional tourism, including a temporary moratorium on tourism development and the drafting of a strategic and normative set of guidelines for sustainable tourism. The paper considers the contested nature of the public debate that accompanied these initiatives within the wider context of the regionally distinct pattern of tourism and capitalist development. It is argued that the legacy of uneven development, and the entrenched power of regional economic and political élites, is likely to undermine the prospects for a just model of sustainable tourism, and to consolidate the continuing privatisation of space and socio-spatial inequalities across the region.     

Education for Ethical Tourism Action

The aim of this article is to develop the concept of ethical tourism action and its implications for the tourism curriculum. The approach is as follows. First, the idea of ethical tourism action is reviewed. Next, different types of ethical tourism actions are proposed and their different epistemologies explored. The concept of 'knowing-in-ethical-tourism-action' is developed with particular reference to Schön's reflective practitioner, Aristotle's idea of practical wisdom and Habermas's theory of communicative reason. Finally the elements of an ethical tourism practicum are propounded as a practical curriculum response to the theoretical implications of the article.     

Degrees of change: Activating philosophic practitioners

Tribe's (2002a) concept of the Philosophic Practitioner signalled an important new direction for the tourism higher education curriculum. Yet it left crucial unfinished business since it lacked a detailed programme for promoting liberal activism. This article deploys a critical conceptual method to address this gap. Its original contribution is a rigorous analysis of the theory and practice of activating the Philosophic Practitioner. The three theoretical components of this are the making, rethinking and envisioning of the tourism world. Its practical contribution is a new pedagogy to activate philosophic practitioners for remaking the tourism world. The findings are highly significant for the education of a new wave of world changing tourism graduates.     

BEST Think Tanks and the Development of Curriculum Modules for Teaching Sustainability Principles

The actualisation of sustainable tourism is possible only if and when managers of tourist destinations and hospitality enterprises both value and know how to implement sustainable development principles and practices. It follows that the concept of sustainable development, with its values and principles, must become part of the mindset of tomorrow's managers to move sustainable development forward from theoretical concepts to the realm of practice. Business Enterprises for Sustainable Travel (BEST) has assumed a responsibility for developing resources for educating future tourism managers about the principles of sustainable development. The goal is not only to instil the values of the principles of sustainability but also to impart the skills and knowledge needed to apply the principles. This report describes BEST's work and recent Think Tanks that have been used to progress that work.     

Terrorism and Tourism:The Vulnerability of Beach Vendors' Livelihoods in Bali

Tourism has been encouraged in many of the world's poorer countries as a means of stimulating development. However, tourism is vulnerable to external shocks, which can damage a host country's economy, especially where reliance on tourism is high. This paper focuses on Bali, Indonesia where tranquillity was shattered by terrorist bombs in October 2002, and again in October 2005. It examines the impact of the 2002 bombings on the island's beach vendors, members of the informal sector who work at the margins of tourism. The UK's Department for International Development's (DFID) model of sustainable development is used as a guide to assess notional changes in vendor livelihoods and reveals the sharp reduction in their access to financial capital once tourism had collapsed. Fieldwork showed that livelihoods were sustained with difficulty after the terrorist attacks and that social capital played a major role in survival. Although visitor numbers to Bali are recovering, the research reveals significant changes in vendors' livelihood patterns. Social capital remains strong though it has changed in certain respects as a consequence of terrorist activity, one of the most negative changes being an increase in local religious tensions. The authors question the wisdom of encouraging tourism as a major vehicle for development without simultaneously promoting alternative income-generating opportunities to offer a safety net against external shocks to a vulnerable tourism industry.     

An environmental social marketing intervention in cultural heritage tourism: a realist evaluation

ABSTRACT

Following Pawson and Tilley's principles of realist evaluation and the context–mechanism–outcome (CMO) framework, this paper conducts a process evaluation of an environmental social marketing intervention in a heritage tourism organisation. Social marketing and employee environmental interventions have received relatively scant attention in tourism. Additionally, prior literature mostly focused on the evaluation of intervention outcomes (i.e. how far the intervention produces precise targeted outcomes) and ignores the importance of process evaluation (i.e. identifying what works, for whom, under which circumstances and how, plus issues of intervention maintenance). This paper fills this literature gap using realist evaluation theory and academic perspectives, as well as via the reflections of practitioners involved in intervention design and delivery. Findings suggest that a good understanding of the tourism and organisational context (regarding the dimensions of structure, culture, agency and relations) and the use of tailored, action-focused mechanisms (for each context dimension) are critical to achieving transformational outcomes in environmental interventions in cultural heritage organisations. Based on these findings, it is concluded that the CMO is a useful framework for assessing environmental social marketing interventions in tourism (both for heritage and other tourism organisations). Implications for tourism practice and further research directions are also discussed.     

Rock art tourism in the uKhahlamba/Drakensberg World Heritage Site: obstacles to the development of sustainable tourism

This paper focuses on rock art tourism, a highly vulnerable heritage of broad public interest, only sustainable within an effective management framework. The paper explores tourism management in South Africa's uKhahlamba-Drakensberg World Heritage Site, inscribed in 2000 for its natural landscapes and its exceptional rock art heritage. In practice, nature dominates the area's tourism and management dynamics. Current tourism patterns, markets and frequencies, together with rock art's low place within tourist agendas, are described. This situation is shown to be a legacy of European Alpine romanticism, and the political rejection of indigenous cultural heritage prior to 1994, still expressed through visitor patterns and marketing policies. Despite rock art needing tourism to valorise its conservation, and being recognised by commentators and the state as a viable route to tourism development, heritage conservation, socio-economic regeneration and cultural empowerment, the failure to reform entrenched and ineffective tourism/conservation governance and management systems is exposed. The problems affecting rock art tourism have allowed the retention of unwelcome values from South Africa's pre-democratic era, risk the loss of World Heritage site status, the destruction of globally outstanding art works and waste an important opportunity to expand and diversify sustainable tourism in South Africa.     

The green globe programme: Developing a greener future for travel and tourism

This paper examines the concept of sustainable tourism planning in New Zealand and its relationship to the Resource Management Act. The paper considers the public sector planning responses towards tourism development issues within the context of New Zealand's Resource Management Act, and the ability of these organisations to respond to tourism issues. It argues that the absence of a national vision for tourism is a major constraint on achieving sustainable tourism options at the regional and local level because the Resource Management Act s principles of sustainable planning are not guided by any national policy or strategy. By using a postal questionnaire, the paper provides the first in-depth analysis of planners responses to tourism and their ability to integrate tourism into the planning process within New Zealand. The paper also expands the arguments initially developed by Dredge &; Moore (1992) on the lack of integration in relation to tourism and planning.     

Attitudes to a Non-viable Community-owned Heritage Tourist Attraction

This paper reports on a study of community attitudes to a publicly owned heritage tourism attraction in a regional Australian centre. The attraction, an authentic reproduction of a 19th-century riverboat, was built as an Australian bicentennial project in 1988, with the aim of her becoming the region's primary tourism attraction. However, over the years it has proved to be a non-viable attraction, requiring an ongoing council subsidy of up to $A200,000 per year to keep it operational. The council is under strong pressure to divest itself of the vessel, which will mean its closure and likely removal from the community. The study found strong support for council retention and continued subsidisation of its operations. However, the study also raises questions about the efficacy of community involvement in the decision-making process. In this instance, emotional attachment to the attraction, rather than a rational assessment of its future, drives community attitudes.     

A review and evaluation of China's quality assurance system for tour guiding

This paper evaluates the effectiveness of China's tour guiding quality assurance system as an instrument for sustainable tourism. It notes the importance of China's 131,000 tour guides for inbound, outbound and domestic tourism. China's tour guiding quality assurance and regulatory mechanisms are then reviewed, including qualification examination, licensing, professional certification, training, awards for excellence, professional associations and codes of conduct. Structurally, China's comprehensive and comparatively regulated system may be recommendable to other countries, particularly its certification and licensing systems. However, the findings suggest that tour guide quality assurance in China may be constrained by an over-reliance on government and the absence of industry-driven mechanisms for some elements such as monitoring, enforcement and rewarding excellence. Most importantly, the focus of China's quality assurance system is on a limited number of tour guiding roles and tends to overlook those most critical to harnessing the guide as a vehicle for sustainable tourism. Key future development areas could extend recognition and reward for the guide's performance as a role model, advocate, mentor, interpreter, cultural broker and environmental monitor.     

Exploring the Sustainability of Mining Heritage Tourism

This paper considers the development of redundant coal mine sites into industrial heritage attractions as a process compatible with sustainable development objectives. An overview of literature in this field outlines existing social, environmental and economic perspectives on the sustainability of this form of tourism development. The economic aspect of the analysis includes an exploration of the sustainability of UK mining heritage attractions as viable tourism enterprises, using findings from a survey of UK mining heritage attractions undertaken in 2002.     

Gender and sustainable tourism: reflections on theory and practice

Despite the rich and diverse tradition of research on the gender dimensions of tourism, such studies have had little impact on transforming unequal gendered power relations in the sector itself. In this paper, we are concerned with why this is the case and what steps might be taken to redress this situation. The paper argues that the challenges inherent in gender mainstreaming processes within public policies worldwide are replicated and – to some extent – exacerbated in the tourism sector. We contend that, despite its substantive insight into the sector, the impact of such literature has been minimal. We further suggest that this is, in part, due to the sustainable tourism paradigm's resistance to incorporating gender equality and gender analysis as core principles. In order to develop these arguments, we reflect on our experiences as specialist consultants in gender and sustainable tourism, drawing out some of the key tensions of integrating gender into sustainable tourism projects. In conclusion, we argue that there is substantive work to be done for gender to be integrated into the theory and practice of sustainable tourism, offering recommendations as to how this process might be improved.     

Conceptualising a contemporary marketing mix for sustainable tourism

This paper outlines how marketing, though traditionally considered an enemy of sustainability, can play a role in implementing sustainable tourism. It notes the redefinition in 2007 by the American Marketing Association of marketing's aims to consider wider societal issues beyond those of clients and customers. It illustrates how the recognition of the importance of sustainable tourism at all scales of tourism activity provides marketing with an opportunity to pursue sustainability outcomes. We review the strategic tourism marketing planning process and conceptually develop a sustainability tourism marketing model that embeds sustainability considerations at each stage of the planning process. Our proposed model contributes to sustainable tourism theory development and offers a conceptual tool for managing a tourism organisation's ecological and societal footprint on the supply side and a critical opportunity for transforming consumer decision-making on the demand side, irrespective of tourism scale. A 30-cell matrix is proposed that cross-references a strong set of 10 marketing elements (product, price, promotion, place, participants, process, physical evidence, partnership, packaging and programming) against the questions posed by the triple bottom line of economic factors, the environmental and sociocultural concern, creating a check list of indicators for management purposes.     

Striking a Balance for Sustainable Tourism: Implications of the Discourse on Globalisation

Tourism, as a macro global force, is welcomed but often viewed with reticence as it can damage environments and bring about negative economic and sociocultural changes. For tourism to be sustainable, balance is integral. This paper questions the comprehension behind 'balance' using the discourse evident in globalisation studies. It argues that globalisation is not driven from 'out there'; external processes and activities interact with local conditions such that the outcomes of globalisation are moderated by processes that function at multiple layers. Understanding that power relationships interplay in a specific context and the organisational milieux in which the tourism experience is encountered help to elucidate the tensions that exist and throw light on the 'balance' that sustainable tourism aspires for. Whether the effects of tourism are expressed in terms of the economy, culture and heritage or the environment, understanding the global-local nexus credits local players with more control and enables a better understanding of the forces underpinning change and hence sustainability.     

Australian indigenous tourism policy: practical and sustainable policies?

This paper reviews the development of Australia's policies for indigenous tourism and analyses those policies for their sustainable tourism content. It notes that in Australia, tourism is increasingly seen as an instrument for sustaining indigenous communities, many of whom look to tourism for a better future. Growing intervention from Australian federal and, more recently, State/Territory governments has sought to create tourism policies to facilitate market growth and product development in the indigenous sector. Yet the effectiveness and appropriateness of these policies, particularly in terms of a sustainable approach to development, has been questioned. A qualitative study of Australian State/Territory governments' policy for indigenous tourism examines the extent to which sustainable development principles are addressed. The results revealed that 32 of the 35 analysed policies demonstrated “sustainability rhetoric” that lacked the rigour and depth to realise any legitimate moves towards achieving sustainable tourism development for indigenous peoples. Based on the study's findings, this paper recommends that there cannot be a “one size fits all” framework for indigenous tourism development to suit all circumstances. Policies need to draw upon indigenous diversity and, in a consistent, collaborative, coordinated and integrated manner, provide the mechanisms and capacity-building to facilitate long-term sustainable indigenous tourism.     

Sustaining urban place-making

Educational travel, a neglected area of study in sustainable tourism, has grown substantially over the last 20 years in part as a response to institutional missions to promote international education, but also as a result of the USA's national security concerns to nurture a global citizenry. Considerable future growth is predicted following the bipartisan Lincoln Commission report and under the pending new legislation in the USA. Our pre-test/post-test study of almost 5% (n = 651 US students) of the entire short-term, US educational travel market to Australia and New Zealand between 2008 and 2009 revealed significant differences between the cohorts of the two programs, both of which focused on sustainable development. The Australia program not only produced significant increases in global citizenship (as measured by scores on consumer behaviors, support for environmental policies, and environmental citizenship) beyond that of the New Zealand program, but any initial differences between the programs were erased following participation. Reasons for the differences in attitude change are discussed. Analysis also noted key differences between students with different political orientations, but no gender differences. Implications for managing educational travel, marketing Australia's and New Zealand's tourism, sustainable tourism planning, and theory advancements are discussed.     

Internationalising higher tourism education: the case of curriculum design in the Central Baltic Area

ABSTRACT

The aim of this article is to increase understanding of the process of curriculum design when incorporating an international dimension into a curriculum in higher tourism education. The process of the internationalisation of the curriculum design is investigated against a theoretical basis and described from a practical perspective by presenting a case from the Central Baltic Area. In this case, the purpose of the internationalisation of the curriculum is to provide an aligned skillset and knowledge necessary to support the development of the Central Baltic Area as a common tourism destination. First, a relevant and mutual skillset was identified by reviewing the existing curricula (N = 17) and national tourism strategies and plans (N = 3) as well as by interviewing representatives of tourism organisations (N = 103). Then, the identified skills and knowledge were translated into a joint curriculum and teaching processes.     

Sustainable tourism and its use as a development strategy in Cambodia: a systematic literature review

Governments in many developing countries endorse sustainable tourism, despite associated practical limitations and challenges as a development strategy. Using the case of Cambodia, this paper illustrates how sustainable tourism issues in a developing country may be better understood through a systematic review of scattered relevant peer-reviewed and grey literature. This can help in identifying emergent themes and challenges, gaps in knowledge, and opportunities for future research. Analysis of 77 documents on Cambodia's sustainable tourism revealed themes and challenges relating to: (1) an emphasis on nature-based tourism (ecotourism); (2) calls for greater community engagement for sustainable outcomes; (3) stakeholder perceptions and values as drivers of tourism success; (4) cultural heritage as a key tourism attraction; and (5) foreign investment shaping Cambodia's tourism future. Unequal emphasis is given to key government policies for tourism development and there is limited practical guidance on how to realise a vision of sustainable tourism. There is a lack of consideration of how the socio-economic and cultural context affects sustainable tourism. The evidence suggests that sustainable tourism in Cambodia is questionable until fundamental economic, social capacity and policy issues are addressed, along with greater emphasis given to the tourism system's demand side.     

The Margins of Texel

This paper analyses the sustainable development of tourism on the island of Texel, The Netherlands. It utilises the so-called 'corporate response model to the macro-marketing environment' to conceptualise the multi-dimensionality of the sustainability concept. This model differentiates among four 'margins' within which a tourism region operates. These margins are 'profit', 'risk', 'ecological' and 'socio-cultural'. The paper discusses a number of issues that are particularly relevant to the sustainable development of tourism. These include economic over-reliance on tourism, environmental management, land use conflicts and liveability. These issues are positioned at the interface between adjoining margins, and they represent spatial practices, conceptualisations of these practices as well as struggles over the symbolic construction of Texel. The analysis also reveals some existing strategies for sustainable development of tourism that are transferable to other regions. Although the case of Texel presents interesting practices and strategies of sustainable tourism, the overall balance in terms of results is still meagre.     

Introducing the concept of environmental policy integration into the discourse on sustainable tourism: a way to improve policy-making and implementation?

Many studies have explored how the tourism sector and tourism policies understand and relate to the concept of sustainable development. A common conclusion is that tourism concentrates on economic and social viability at the expense of environmental sustainable development. This paper considers if and how the concept of environmental policy integration (EPI) could improve sustainable tourism policy implementation. It defines EPI, and explores both the three-level (co-ordination, harmonization and prioritization) and four-level (inclusion, consistency, priorities and reporting) EPI approaches. It notes that there is both strong and weak EPI, and both political systems and policy analysis approaches. The paper then describes Norway's post-2007 adoption of sustainable tourism as a central part of its national tourism development strategy, with 10 defined principles, and suggested defined development standards, and assesses the implementation of the national strategy through the lens of the EPI concept. While there are now 18 pilot sustainable tourism destinations, with 44 criteria and 108 indicators, there remain many difficult issues to address. A series of suggestions are made, the chief of which is the need for a politically strong central authority that has been entrusted with having environmental concerns within the tourism sector as its key mandate.