Tradeoffs Among Social,Resource, and Management Attributes of the Denali Wilderness Experience: A Contextual Approach to Normative Research

Wilderness experiences are thought to be comprised of three primary dimensions, including social, resource, and management conditions. Decisions about how to manage wilderness recreation in Denali National Park and Preserve involve potential tradeoffs among these conditions. This study extends the normative approach to wilderness research by developing and applying a decision-making model that considers social, resource, and managerial attributes of the wilderness experience within a more holistic context. Specifically, stated choice analysis is used to evaluate the choices overnight wilderness visitors make when faced with hypothetical tradeoffs among the conditions of social, resource, and management attributes of the Denali wilderness. Study findings offer normative, but contextually informed empirical guidance in formulating indicators and standards of quality for the wilderness experience.     

Transitions to Sustainable Tourism Mobility: The Social Practices Approach

In this article, we argue that current research on sustainable tourism mobility can be divided roughly into two streams. One covers primarily the organisational and technological side of tourism mobility, while the other concentrates on travellers' attitudes. To date, these streams have been organised as separate bodies of research. There is much to be gained by being able to create linkages between the two. To do this, tourism research will have to develop a less generalised and more context-specific approach to travelling behaviour. In this paper, the Social Practices Approach is suggested as an interesting conceptual tool to interrelate current approaches. By giving greater consideration to the contextual dimension of tourism practices, citizen-consumers might be mobilised more effectively as change agents. To analyse the potential roles of citizen-consumers in transition processes towards sustainable tourism mobility, two citizen-consumer-led change processes are differentiated. The first is directed at tourists in their consumer-role, by providers developing sociotechnical innovations enabling and tempting tourists to behave more sustainably, and by incorporating consumer-logics in supply. Second, tourists can be mobilised in their role as citizen-consumers through processes of sub-politics, social movements and political consumerism.     

Tourism,Marketing and Sustainable Development in the English National Parks: The Role of National Park Authorities

This paper examines the work of the English National Park Authorities (NPAs) in relation to aspects of the development of sustainable tourism. The NPAs have implicitly sought to achieve sustainable tourism development since the parks were first designated, striving to balance the needs of visitors and the environment within the context of living, working landscapes. Studies have revealed, however, that some NPAs are not fully championing sustainable tourism development. The paper examines the NPA's use of marketing and marketing perspectives in encouraging sustainable tourism, exploring attitudes, roles and activities. A diverse, piecemeal and sometimes underinformed approach is revealed. The paper concludes with ways forward for English NPAs and for other protected area management organisations.     

Partnerships in International Travel and Tourism Marketing: A Systems-Oriented Approach Between Australia,New Zealand,Germany and the United Kingdom

Abstract

Little empirical research has been conducted about international partnerships between travel and tourism organisations, airlines and their intermediaries such as wholesalers and travel agents. Nevertheless, these partnerships are important because tourism is becoming more international and most destinations have to compete at a global level. Moreover, both producers and intermediaries are increasingly using information technology to increase their knowledge and relationship with customers. Thus this research set out to develop and empirically confirm a systemic model of these partnerships and four related research objectives. The methodology involved multiple case studies based on in-depth interviews with key players in Australia, New Zealand, the United Kingdom and Germany. The first outcome is a confirmation of the systemic model. In addition, the findings show the reasons for engaging in partnerships and the scope for further partnerships among the industry players. As well, the findings show that while ‘disintermediation’ may occur because of the advancement of communication technology, the linkages between travel and tourism organisations, airlines and intermediaries are still significant. Our framework can assist public and private travel and tourism organisations to mutually develop and manage marketing strategies and tactics for overseas markets.     

Heritage Tourism in Singapore Chinatown: A Perceived Value Approach to Authenticity and Satisfaction

This study examines object-based and existential authenticity using a multidimensional approach to perceived value. The effects of value perceptions on satisfaction are also examined. Data was collected from tourists at the Singapore Chinatown heritage precinct. The findings revealed that object-based authenticity, existential authenticity, and perceived monetary value positively influenced overall perceived value and subsequently, satisfaction. This paper provides researchers with a theoretical framework of authenticity and perceived value for future empirical studies in the heritage tourism context. It also provides insight into how destination marketers and policy makers can develop effective and sustainable strategies for heritage destinations.     

浅议社会表象理论(Social RePresentation Theory)在旅游学研究中的应用

旅游作为一门跨多个学科领域的应用科学，其学科发展往往会涉及社会学、心理学、人类学、地理学等各相关学科的研究成果。而目前旅游学研究中具体实证研究有余而基础理论工作相对不足的局面已经阻碍了旅游学作为一个学科体系的确立、完善和向前发展。本文试对社会心理学中新兴的“社会表象理论”(Social Representation Theory)以及近年来国外学术界将该理论引入旅游学研究的基本情况作一个简单的介绍，以期能够为国内旅游学界的相关研究工作起到一点参考作用。     

Residents' Perceived Impacts of Gaming Development in Macau: Social Representation Perspectives

The purpose of the research was to provide a better understanding of local residents' perceived impacts of gaming tourism based on social representations theory. An empirical investigation was conducted in Macau, where gaming tourism is under explosive development. Through a survey of 396 local residents, two social representation groups were identified: “Ambivalents” and “Rationalists”. The two social representation groups presented significantly different perceptions and attitudes toward the impacts of gaming tourism in Macau. The three most significant factors that influenced residents' representations were personal income, perceptions of gaming tourism being able to increase personal/family income, and satisfaction with government performance in managing gaming tourism development. The research provides theoretical implications for future gaming impact studies and also practical ones for local governments and stakeholders in the tourism industry in Macau and other gaming destinations.     

Tourists and albatrosses: the dynamics of tourism at the Northern Royal Albatross Colony, Taiaroa Head, New Zealand

Wildlife tourism attractions in New Zealand, like those elsewhere in the world, have experienced rapid growth in demand since the mid-1980s in association with the ecotourism phenomenon. Fortunately, the body of research on the impacts of tourism upon wildlife, both domestic and international, is beginning to reflect this growth. This article presents a consideration of wildlife tourism as it has developed in the New Zealand context. Specifically, it addresses the complexities of understanding the impacts of non-consumptive wildlife tourism. This term describes tourist engagements with wildlife that take place in the habitat of the focal species without the deliberate disturbance or removal of that species. To this end, the case of the North Royal Albatross Colony, Taiaroa Head, New Zealand, is examined. Various secondary data sources are employed to test the application of Duffus and Dearden's (Biological Conservation 1990, 53, 213–231) conceptual framework to this bird colony, with all components of the framework proving to be upheld. It is concluded that site users, contact wildlife species and the natural habitat of the focal species all demonstrate various dimensions of change over time. Several conclusions are drawn from this study. First, that in the absence of deliberate management intervention, wildlife tourism attractions evolve over time to the detriment of both the visitor experience and the focal wildlife species. Secondly, the impacts of tourism upon wildlife transcend tolerance. In other words, wildlife species may appear to be perfectly tolerant of tourists while significant impacts still occur. Thirdly, the application of the core components of Duffus and Dearden's framework dictates that wildlife impact research is not transferable, but rather research of this nature is both site- and species-specific. Finally, it is recommended that research in this domain should involve long-term monitoring of wildlife impacts. Many significant impacts go undetected in the absence of time series data. Failing this, research into the impacts of non-consumptive wildlife tourism must give consideration of the possible long-term biological consequences of tourist engagements with wildlife species.     

Computer Simulation as a Tool for Planning and Management of Visitor Use in Protected Natural Areas

The United Nations Environment Programme’s Principles on Implementation of Sustainable Tourism suggest that implementing sustainable tourism must include monitoring visitor use of protected natural areas and directing it to areas where the environmental and social impacts of tourism are minimised. Thus, sustainable tourism management requires information about the spatial and temporal flow of visitor use in protected natural areas to help identify potential tourism-related threats to the natural and cultural resources of an area and the quality of visitors’ experiences. Recent research has identified at least four ways in which simulation modelling of visitor use can facilitate more informed planning and management of sustainable tourism in protected natural areas, including (1) describing existing visitor use flows; (2) monitoring the condition of ‘hard to measure’ indicator variables; (3) testing the effectiveness of alternative visitor use management practices; and (4) guiding the design of research on public attitudes. The purpose of this paper is to demonstrate, using findings from studies conducted in the Inyo National Forest and Isle Royale National Park, USA, each of these four potential contributions of computer simulation to sustainable tourism management and planning. The paper concludes with an assessment of the limitations of existing applications of computer simulation to nature-based tourism and recommendations for future research.     

Tourism and Transport Relationships: The Suppliers' Perspective in Gateway Destinations in New Zealand

This paper provides a supply-side perspective on how tourism development might be fostered by enhancing the links between tourism and transport. This question is explored by identifying issues raised by tourism suppliers relating to the Cook Strait ferry services between Wellington and Picton (New Zealand) and examining how visitation in these two gateways might be developed so that they have more of a destination function. Five major themes emerged; “the characteristics and products of contrasting places”; “sales and marketing”; “the implications of ferry cancelations”; “fast ferry speed restrictions and environmental impacts”; and “threats and opportunities from the creation of another gateway ferry port in Clifford Bay”. The question of destination development is thus extended by focusing on ferries, a less commonly studied mode of transport, drawing on the perspectives of tourism suppliers, stakeholders whose voice is rarely heard in the transport and tourism literature; and in studying places with multiple nodal functions.     

基于旅游发展价值取向转移的旅游规制创新刍议

从国家的视角探究旅游发展价值转移的历程与趋势发现,全球基本形成了双轨化的旅游价值取向:对于遗产类资源的旅游开发实行严格的政府管制,以资源保护和旅游可持续发展为根本目标;对于普通、非垄断性的旅游资源推行充分竞争的市场机制,以经济收益为根本取向.而且旅游业中政府作为的聚焦点逐渐从大众旅游目的地和一般景区的营利目标向遗产类景区的公益性服务转移.受国情影响,我国较长时间更多地关注旅游业的经济问题,选择性地忽视了西方国家更加关注的社会与生态问题,市场化的经营方式延伸到遗产类景区.黑龙江汤旺河国家公园试点计划的推出,标志着我国旅游业发展价值取向转移的开始和对世界国家公园运动的响应.值此之际,需要通过严格的政府规制来保证旅游开发与资源保护间的共促协调,以实现国家公园及相关保护区对全民共享国家遗产、维持遗产资源的永续性和培育国家精神的深远价值.     

The Impact of Sports Events on Inbound Tourism in New Zealand

Sports events are an instrument of destination marketing for host countries. Over the past 40 years, New Zealand has held sports events such as the Commonwealth Games and the America's Cup and many international tourists have visited New Zealand during these events. While past studies have examined the economic value of such tourism at a generic level, the impact of mega sports events at more specific levels is unknown. Thus, this study examines not only the impact of eight mega sports events upon New Zealand's international tourist arrivals over the 1983–2005 period at the overall level, but also the number of tourist arrivals from participating countries for each event. Results suggest that the 1990 Commonwealth Games, the 2000 America's Cup (yachting) and the 2005 British and Irish Lions Tour (rugby) had a significant impact on tourist arrivals overall and on arrivals from each participating country.     

The Power of Images: Marketing Tourism in the 1990s

This conference was held at The Roehampton Institute, London on 2–3 September 1992 with its main aim being to bring together those involved in tourism education and those from the industry to discuss the future of tourism marketing. Organised jointly by Tina Bryant (University of Hertfordshire) and John Eade (Roehampton Institute), the event attracted delegates mainly from the academic community, with members of the tourism industry conspicuous by their absence! Ray Youell of Sheffield Hallam University describes the somelime contrasting perspectives evident at the conference.     

Boat-based tourism and bottlenose dolphins in Doubtful Sound,New Zealand: The role of management in decreasing dolphin-boat interactions

Indirect non-lethal effects of wildlife tourism have the potential to compromise the long-term health of animal populations. While appropriate management of impacts is clearly necessary, such management is rarely reported to be effective. Doubtful Sound (New Zealand) has boat-based scenic cruises running year-round. This fjord is also home to an endangered population of bottlenose dolphins, a natural asset for the local tourism industry. A voluntary code of management (COM) was implemented in 2008 to alleviate vessel impacts, establishing guidelines to leave dolphin encounters to chance and restricting vessel traffic in areas of critical habitat. The frequency and duration of interactions decreased substantially since the implementation of the COM. This evidence shows that a science-based voluntary agreement has the potential to mitigate tourism impacts. Nevertheless, due to the small size of the population and its history of low calf survival, a precautionary approach is necessary to further reduce current anthropogenic impacts.     

An Examination of Changes in Residents' Perceptions of Tourism Impacts Over Time: The Impact of Residents' Socio-demographic Characteristics

This study investigates whether there has been a change in residents' perceptions of various tourism impacts over time and the impact of residents' socio-demographic characteristics on those changes. A survey of local residents (n?=?732 in 2004 and n?=?590 in 2009) was carried out for collecting the data for this study which was then followed by focus groups, conducted in 2012, consisting of academics, local residents and the tourism experts to validate the outcome from the survey. The results suggest that there has been significant increase in the level of agreement of the Sunshine Coast residents during this period on some of the tourism impacts such as job creation, attracting more investment, providing more business for local people and more cultural exchange between tourists and residents. The results also suggest that there is a significant decline in their perceptions of tourism negatively affecting the way of living of local residents and likelihood of residents suffering from living in a tourism destination. The residents also feel that there will be a decline in parks and other recreational areas for local residents with growth in tourism. The study also found that demographic variables such as age, gender, income, education and occupation are likely to influence residents' perceptions of tourism impact over time. Implications for future tourism development plans for the region are discussed.     

Heritage Tourism,Heritage Landscapes and Wilderness Preservation: The Case of National Park Thy

Tourism involving national parks manifests itself explicitly or implicitly as heritage tourism because national parks represent important symbols of the national landscape. This paper traces the journey of the proposed National Park Thy in northwestern Denmark from ordinary landscape to symbolic landscape, to candidacy for national park status and focus for heritage tourism. It is argued that the processes at work in Denmark are similar to those underpinning the creation of national parks elsewhere.     

Changing Conceptions of Protected Areas and Conservation: Linking Conservation,Ecological Integrity and Tourism Management

From their first creation, national parks and equivalent reserves were socially constructed in the New World as static, primordial, untouched representations of a pre-European contact environment characterised by the ‘balance of nature’ resting in a steady (climax) state. While these images still linger in the minds of the public, the recent utilisation of landscape ecology, conservation biology and social constructivism to study and re-conceptualise protected areas has demonstrated that parks are not the protected islands of virgin wilderness they were constructed to represent; rather than protecting these areas from disturbance, we now recognise that disturbance is a major component in ecological integrity. We suggest that the resultant shift from species- to process-based conservation (i.e. ecological integrity), from attempting to cocoon parks from outside influences to re-engaging parks with landscape-level processes, has critical ramifications for protected area and sustainable tourism management. Land managers need to adapt to a new paradigm that reflects and supports this philosophical change in conservation principles; this shift is also reflected in science itself, manifested by a move from normal to ‘post-normal’ science which embraces these new principles. This approach should link visitor expectations with dynamic, non-linear, self-organising natural processes in order to meet conservation objectives.     

World Heritage Listing and the Evolving Issues Related to Tourism and Heritage: Cases from Australia and New Zealand

The relationship between heritage and tourism at Word Heritage Sites is thought to be particularly problematic. Yet, each year more heritage sites gain this status. This paper explores the issues that emerge between tourism and heritage at two heritage sites, one with World Heritage listing and the other embarking on the application process. Interview data were collected in relation to the Royal Exhibition Buildings and Carlton Gardens (REB), Australia and Oamaru's Historic Precinct, New Zealand; secondary data were used to contextualise the findings. The findings of the two case studies indicate that the process, and outcomes, of World Heritage (WH) status influence the nature of the relationship between heritage and tourism. The findings of this case study analysis indicated that prospect of WH listing seems to be a catalyst for decision-making and developing networks between the various stakeholders of heritage and tourism, but heritage stakeholders seem to be grappling for power at this time. Once the listing process is successful, heritage then seems to gain the balance of power, and tourism seems to be less successful in controlling the situation. Further research is warranted on this topic to explore whether the findings from two sites can be generalised to other heritage sites.     

The provision of travel advice to tourists and travellers: The legal implications in New Zealand

Obtaining travel advice prior to departure is a recommended prerequisite in minimising any detrimental effects that may cause harm to unsuspecting travellers. Tourists may seek travel advice from a variety of different sources. Thus, the quality of travel advice that is obtained would vary according to the knowledge and experience of the source that provides that information. This paper examines the legal position of the providers of travel advice in relation to the information that they may give to travellers in New Zealand. The legal implications and repercussions of providing travel advice can vary according to the source of the provision and expectations of the public. With generally no legislation specifically enacted for the provision of travel advice, it is the common law, as handed down by the courts, and the civil statutes that, to a large extent, provide a possible solution to a situation of this kind. Strangely, in some instances, not providing any travel advice at all may be a viable option for certain travel providers in order to avoid severe civil penalties that may arise when doing so. Although this paper focuses mainly on the laws applicable in New Zealand, the law of contract is similar in most common law countries and thus has an international application. However, local legislation may amend or modify the common law to suit its local environment.     

Communicating the World Heritage brand: visitor awareness of UNESCO's World Heritage symbol and the implications for sites,stakeholders and sustainable management

The World Heritage (WH) brand signals property so irreplaceable that its values must be sustained intact in perpetuity. A primary function of the WH symbol, one element of the WH brand, is to prompt positive visitor emotions and behaviors favored by management agencies. This paper investigates if the symbol communicates any message to viewers. To determine visitor recognition and recall of the WH symbol tested against a variety of variables, 1827 visitors to five WH sites in Queensland, Australia and 712 visitors to the WH part of Hawaii Volcanoes National Park, USA were surveyed. Sixty percent of visitors to the Queensland sites and 19% of visitors to the Hawaii site were aware of the site's WH status; 96% of Queensland site visitors, and 99% of Hawaii site visitors could not recall what the WH symbol represented. Park agencies appear to take a laissez-faire attitude to branding, have little interest or capacity to brand properly or have strategically restricted usage of the WH brand to de-clutter their brand landscape. This limits opportunities to transmit to visitors and communities why WH properties should be valued and sustained, with significant implications for the long-term sustainability of WH sites.