Tourism,Marketing and Sustainable Development in the English National Parks: The Role of National Park Authorities

This paper examines the work of the English National Park Authorities (NPAs) in relation to aspects of the development of sustainable tourism. The NPAs have implicitly sought to achieve sustainable tourism development since the parks were first designated, striving to balance the needs of visitors and the environment within the context of living, working landscapes. Studies have revealed, however, that some NPAs are not fully championing sustainable tourism development. The paper examines the NPA's use of marketing and marketing perspectives in encouraging sustainable tourism, exploring attitudes, roles and activities. A diverse, piecemeal and sometimes underinformed approach is revealed. The paper concludes with ways forward for English NPAs and for other protected area management organisations.     

Crisis Communication and Recovery for the Tourism Industry

Abstract

As the number of disasters and crises affecting the tourism industry increases, it is becoming necessary to understand the nature of these disasters and how to manage and limit the impacts of such incidents. This paper defines crises and disasters before discussing the area of crisis communication management and crisis communication in the tourism industry. The paper then applies the foot and mouth disease (FMD) which occurred in the United Kingdom to crisis communication theory at a national level (by examining the response of the British Tourist Authority) and at a local level (by examining the response of a District Council). The response was limited in part because of a lack of preparedness, but also due to the nature of the foot and mouth outbreak, and the speed and severity of international media coverage. Action was taken in the emergency phase of the crisis and was reactive involving inconsistency in developing key messages to stakeholders, partly due to confusion and a lack of information at the national level. Recovery marketing was also limited due to the length of time of the disease outbreak. This paper provides lessons for destinations and organisations are discussed which may help develop crisis communication strategies for tourism organisations.     

Sustaining the Physical and Social Dimensions of Wilderness Tourism: The Perceptual Approach to Wilderness Management in New Zealand

The dynamics of the tourism industry are well illustrated by the case of New Zealand's tourism development over the last decade. The number of international tourists visiting New Zealand has doubled in the last ten years to approximately 1.5 million annual visitors. Associated with this growth has been a significant shift in patterns of tourist demand. No longer do most tourists simply comply with established tourist routes linking the high profile scenic attractions. Rather tourists have demonstrated a preference for more independent and dispersed patterns of travel, including an increase in demand for settings that offer subjective qualities of wilderness experience. This poses a complex but intriguing management challenge. If wilderness recreation involves pristine natural settings in the complete absence of facility development and visitor management, then these resources are more prone to degradation so than any other natural tourism resources. This paper suggests that an understanding of tourist perceptions of wilderness is crucial to the management of wilderness tourism, and considers the application of the perceptual approach to wilderness tourism as a means of sustaining wilderness values while promoting the satisfaction of visitor expectations.     

An analysis on perceived crowding level reported by domestic visitors of South Korean National Parks: a multilevel ordered logit approach

Perceived Crowding Level (PCL) is an indicator of the social carrying capacity of recreational sites such as National Parks. Using a sample of national-level visitor survey data across 21 National Parks in South Korea, this paper aims to apply a multilevel ordered logit model as a method in testing for statistical relationships between the PCL and the covariates, accounting for site- and individual-specific heterogeneity. The results hint that levels of perceived crowding in South Korean National Parks are related to factors such as the behaviour of other users and the quality of park facilities such as comfort in accommodation. The measured level of heterogeneity can provide useful information about the level (nation-wide or park-specific) of intervention policies and management strategies.     

Tourism in British Columbia Metropolitan and Camping Visitors

Two issues common to tourism planning are investigated in the context of a current planning proposal between the British Columbia and Canadian governments. These issue are the problem of spatial imbalance in travel patterns and the place of camping in market development strategies. Through the use of multiple regression two group discriminatory analysis, several characteristic of metropolitan and campers visitor to British Columbia are differentiated. The dominant tourist position of British Columbia's two metropolitan centers is shown to be a function of their relative location and the availability of familiar visits. The campers proved to be independent travellers: independent of familial ties and metropolitan locations. Some implications and planning strategies for the integration of these two groups into the travel industry development objectives for the province of British Columbia are suggested.     

Environmental performance of tourism accommodations in the protected areas: Case of Goreme Historical National Park

This study was designed to explore the nature of environmental performance of tourism accommodations in Goreme Historical National Park which is in the UNESCO World Heritage List. The data were collected from 73 accommodation managers by using survey questionnaire that included 39 environmental performance indicators. Findings show that tourism accommodations have low performance on energy efficiency, water conservation, responsible waste management, communication, environmental training, the environmental awareness, necessary knowledge about and interest in the environmental protection and environmental policy. The accommodations need to have environmentally sensitive, concerned and knowledgeable managerial staff in order to preserve ecological integrity in protected areas.     

想象、展演与权力:西藏旅游过程中的“他者性”建构

在旅游的过程中,东道主常常被刻写上“他者”的文化意涵.游客带着追求“文化差异”的诉求前往“他者的世界”,在异域邂逅他者.文章以拉萨大昭寺广场及其周边的八廓街作为案例地,以藏族人在八廓街的转经、磕长头行为作为实证研究的切入点,以汉族游客和藏族人两类群体作为研究对象,探讨在西藏旅游发展以及中国后改革时期转型背景下,藏族的“他者性”如何在汉-藏互动过程中被建构.文章认为,藏族的“他者性”并非具有先验的、一成不变的意涵,而是在特定的历史情境与社会互动中不断生产的.文章关注“他者性”建构过程中的两个维度——我者对于他者的凝视,藏族人对于自身的他者性的展演.一方面,转经、磕长头行为使游客将藏族人视为神圣、美好、朴实的代名词,对他者的建构存在浪漫化-理想化的倾向.另一方面,藏族他者并非凝视的被动接受者.随着“职业磕头者”的出现,一部分藏族人将凝视转化为一种文化资本,通过他者性的展演,积极地响应游客建构的文化意义,以此获取一定的物质利益.总而言之,“他者性”的建构是一个动态变化的过程,对“他者”的研究不能忽略我者及他者所处的社会情境及诉求.     

Tourism in protected areas: The case of Poland

The interrelationship between tourism and the protection of the environment plays a large part in Polish tourism and policy-making and is reflected in the extensive legislation aimed at the protection of natural resource attractions. In June 1983 a ‘Spatial System of Protected Areas’ was adopted by the General Committee for Tourism. This identified with three concomitant tourism strategies, three different regions for environmental protection: national parks and nature reserves, landscape parks and protected landscape areas.     

Cider and the Marketing of the Tourism Experience in Somerset,England

Summary

The paper provides a background to the history, development and importance of the cider industry to the county. A case study approach is then adopted, in order to demonstrate the richness of cider experiences available to the tourist travelling both through, and within, Somerset. Three case studies of individual firms are provided. The paper notes that a firm's reasons for engaging in tourism bear great similarities to those utilized by wineries. The paper also highlights the importance of collective marketing strategies at both the firm and business level.     

Air Quality in Hong Kong: A Study of the Perception of International Visitors

This paper reports on a study of the views of 1304 international travellers about their perception of air quality in Hong Kong. Findings indicated that the respondents generally did not perceive the air quality in Hong Kong as a concern when they chose to travel; they had a neutral view of this issue. However, after their visit they considered Hong Kong's air quality in both indoor and outdoor environments as worse than in their home countries. Many visitors were willing to pay an additional departure tax to fund improvements. The findings of this study have implications for decision-makers in formulating more sustainable planning policies to deal with this important environmental issue.     

Performance of French destinations: Tourism attraction perspectives

In this paper, we assess and compare the performance of French tourism destinations, using the Data Envelopment Analysis (DEA) two-stage procedure, where in the first stage the efficiency score are calculated, and then followed in the second stage by a bootstrapped truncated regression model. In the context of France such analysis takes an additional importance, especially as the country is expected to face a decrease in its tourism competitiveness. A discussion in terms of D-attraction and E-attraction is also proposed and policy recommendations are derived.     

Solitude Versus Access: A Study of Tradeoffs in Outdoor Recreation Using Indifference Curve Analysis

Tradeoffs are an inherent part of many of the decisions faced by outdoor recreation visitors and managers. For example, decisions concerning the social carrying capacity of popular attraction sites involve potential tradeoffs between limiting visitor use to ensure a high quality experience and allowing high levels of visitor use to ensure that large numbers of visitors retain access to park and outdoor recreation resources. This study uses indifference curve analysis to evaluate the tradeoffs that visitors prefer to make between solitude and access at Delicate Arch, Arches National Park. Study findings facilitate more informed judgments by Arches National Park managers regarding appropriate recreation opportunities at Delicate Arch. Specifically, this research quantifies the tradeoff preferences of visitors to Delicate Arch and provides a theoretically and empirically informed basis for establishing a social carrying capacity for this site.     

Factors Inducing National Media Coverage for Tourism in Rural versus Urban Areas: The Role of Public Relations

This study examines the relationship between media coverage patterns of rural and urban tourist spaces in Israel, the characteristics of these spaces, and the way in which public relations (PR) are conducted to promote rural tourism in those areas. Using geographical distance, population size and type of tourist products for the spatial variables, PR financial budgets and PR practice types for the PR variables, the study examines their relative importance for rural versus urban tourism promotion. Results show that ongoing professional PR is crucial for the success of rural destinations in receiving large and positive national media coverage.     

海峡两岸HTM专业大学生的专业选择动机研究

海峡两岸旅游产业不断发展 ,海峡两岸HTM专业的大专院校数量与大学生数量也不断增加 ,HTM专业高等教育方面的研究也不断增多 ,但关于海峡两岸的大学生选择HTM专业的动机等方面的定性与定量研究却非常匮乏。本研究目的在于 :第一 ,分析海峡两岸大学生选择HTM专业的动机 ;第二 ,海峡两岸HTM专业大学生出国留学喜欢优先选择的国家和专业 ;第三 ,比较海峡两岸大学生选择HTM专业动机的相似性与差异性。此项研究希望通过大学生的实际抽样调查 ,了解海峡两岸HTM专业高等教育现状 ,用定量分析的方法揭示出海峡两岸大学生选择HTM专业的动机 ,以弥补国内外相关研究在定量分析方面的不足     

论社会营销理论在旅游高等职业教育中的普适性价值

本文首先概述了当前我国职业教育中存在的 4大弊端 ,然后以此为切入口 ,引入社会营销理论 ,进而探讨其在旅游高等职业教育中的普适性价值。旅游高等职业教育在专业设置、课程设计、学生就业定位、就业渠道畅通等方面如能恰当地以社会营销理论作指导 ,其中的许多难题便可迎刃而解。     

Twenty five years of the Journal of Travel & Tourism Marketing: a bibliometric ranking

ABSTRACT

The Journal of Travel & Tourism Marketing (JTTM) is a leading international journal in “Marketing” and “Tourism, Leisure and Hospitality Management.” JTTM published its first issue in 1992. In 2017, the journal has celebrated its twenty-fifth anniversary. For that reason, this study analyzes all the publications in the journal since its creation by using a bibliometric approach. The objective is to provide a complete overview of the main factors that affect the journal. This analysis includes key issues such as the distribution of annual publications and citations, the most cited papers, the h-index, citations per paper, the keywords that are mostly used, the influence on the publishing industry and authors, universities, and the countries that have the most publications. The paper uses the Scopus database to analyze the bibliometric data. Additionally, the paper also uses the visualization of similarities (VOS) viewer software to map graphically the bibliographic material. The graphical analysis uses bibliographic coupling, co-citation, citation, and co-occurrence of keywords. These results indicate that JTTM is one of the leading journals in the areas where the journal is indexed, with publications from a wide range of authors, institutions, and countries around the world.     

遵化市旅游资源的深度开发及营销策划方案

河北省遵化市地处京津腹地,旅游资源丰富,近年来积极发展旅游业.但目前旅游资源的深度开发不够.本文从遵化市旅游产业现状入手,分析了当地主要旅游资源的开发现状和开发方向,探讨了遵化旅游宣传促销的总体思路和主题形象等,并专门研究了清东陵旅游资源的深度开发及清东陵的整体营销策划方案.     

Dutch Disease in Tourism Economies: Evidence from the Balearics and the Canary Islands

Considerable attention has been given in the economic literature to Dutch disease, with symptoms of the disease being extensively described in many different contexts. Dutch disease is a condition which describes the reaction of an economy, subject to rapid change, on finding new export uses for natural resources. None of the studies, however, has focused on the tourist industry as a source of increased wealth through the exploitation of natural resources, such as beaches or natural areas, using typical mass models of tourism development. By examining two different Spanish regions, this paper provides evidence that the Balearics and the Canary Islands, whose economies are heavily orientated towards tourism, both show signs of Dutch disease and that, as a result, their economic growth might be compromised in coming years.     

The theory of planned behaviour in the context of cultural heritage tourism

An emerging body of literature addresses multiple aspects of cultural heritage tourism in multiple environments worldwide. This study seeks to contribute to current knowledge, studying visitors to a heritage building in the UK through the lens of the theory of planned behaviour (TPB). A questionnaire based on the various predictors associated with the TPB was designed to gather participants' motivations to visit the heritage building, including visitation to sightsee, attend events, and experience gastronomy at the building's restaurant. The findings confirm the validity and impact of attitude towards the behaviour, subjective norms, and perceived behavioural control on behavioural intention, in this case, to become involved in heritage building visitation. In addition, it was noticed that respondents' level of agreement suggests their preparedness to invest in terms of travel, time, and financially spending when visiting heritage buildings. Implications of the findings will be discussed and future research avenues suggested.     

Analysing reviews in the Web 2.0: Small and medium hotels in Portugal

This study presents a characterisation of online reviews for small and medium hotels (SMH) in Portugal. We collected and analysed 1500 online reviews from 50 SMH. The findings show that room, staff and location were the concepts most frequently appeared in the reviews, with cleanliness, friendliness, helpfulness, and centrality of position the terms most frequently used to qualify the concepts. This study points out the main features which SMH managers should prioritize.