An application of tourism carrying capacity assessment at two Italian cultural heritage sites

If not properly managed or organized, tourist flows can constitute a risk for conserving cultural heritage sites. It may therefore be important to estimate the maximum capacity a visitor site can receive without compromising its heritage integrity or visitors’ experiences. This research note formulates a comprehensive methodology to assess the carrying capacity of cultural heritage sites as a way of providing technical support for cultural development and tourism management policies. This approach proposes a combination of qualitative and quantitative indicators to assess tourist flows at a site, how tourists affect conservation and how the property itself shapes and conditions the visitor experience. This how-to study underscores the management system and suggests guidelines to improve the tourism product without generating negative impacts on the built heritage. Two museum case studies are highlighted – the National Museum of the arts of the XXI Century, in Rome and the National Gallery of Marche (Palazzo Ducale, in Urbino).     

Solitude Versus Access: A Study of Tradeoffs in Outdoor Recreation Using Indifference Curve Analysis

Tradeoffs are an inherent part of many of the decisions faced by outdoor recreation visitors and managers. For example, decisions concerning the social carrying capacity of popular attraction sites involve potential tradeoffs between limiting visitor use to ensure a high quality experience and allowing high levels of visitor use to ensure that large numbers of visitors retain access to park and outdoor recreation resources. This study uses indifference curve analysis to evaluate the tradeoffs that visitors prefer to make between solitude and access at Delicate Arch, Arches National Park. Study findings facilitate more informed judgments by Arches National Park managers regarding appropriate recreation opportunities at Delicate Arch. Specifically, this research quantifies the tradeoff preferences of visitors to Delicate Arch and provides a theoretically and empirically informed basis for establishing a social carrying capacity for this site.     

The Relationship Between Visitor-Based Standards of Quality and Existing Conditions in Parks and Outdoor Recreation

Abstract

Parks and related areas are increasingly adopting management-by-objectives/indicator-based frameworks to protect resources and the quality of visitor experiences. Indicator-based frameworks rely on development of indicators and standards of quality, and research has been developed to measure visitor-based standards of quality. In this research approach, visitors to parks and related areas judge the acceptability of a range of recreation-related impacts to natural/cultural resources and the quality of the visitor experience. The purpose of this paper is to explore the strength and variability of the relationship between visitor-based standards of quality and existing conditions in parks and related areas. Data were derived from studies conducted in 11 U.S. national park system units between 1995 and 2002. Results indicated that visitor-based standards of quality are generally unrelated to existing conditions. Implications of these findings are explored for research on visitor-based standards of quality and related issues, and for the management of parks and outdoor recreation.     

Management of estuarine beaches on the Amazon coast though the application of recreational carrying capacity indices

The purpose of this paper is to determine the Recreational Carrying Capacity of three estuarine beaches (Colares, Marudá and Murubira) on the Amazon coast of Brazil, based on the combined assessment of natural conditions and visitor facilities. In the final analysis, the carrying capacity of Colares beach was estimated to be 1089 visitors per day, and that of Murubira beach, 238 visitors per day. At Marudá beach, however, the inadequate quality of the water resulted in an RCC of zero, indicating that the beach should not be visited for recreational use. The results of this study may provide a valuable diagnostic tool for the development of future state and municipal coastal management programs. We believe that the procedures adopted in this study are applicable to other estuarine beaches on the Amazon coast, as well as in other estuarine beaches elsewhere with similar natural characteristics.     

Determination of indicators and standards for tourism impacts in protected Karaj River, Iran

This study was conducted with the main objective of determining the indicators and standards for the impact of tourism on the protected Karaj River in Tehran Province, Iran. The survey was carried out during the visitors’ peak season at several recreational areas along the protected Karaj River. Discriminative analysis was used to differentiate between the sites in terms of visitor satisfaction. The indicators were as follows: trash in the water, trash along the river banks, water quality, number of visitors, visitors’ distance to river, and visitors’ awareness of indicators. The following standards are suggested to improve the management of the site, including less than 12 percent of trash (both on the water surface and river banks), a family biotic index of less than five, less than 625 individuals per hectare, settlement points of more than 9 m from the river and a score of more than 32 on the scale of visitors’ awareness of potential impacts.     

The Protected Area Visitor Impact Management (PAVIM) Framework: A Simplified Process for Making Management Decisions

Ecotourism and protected area visitation in Central and South America have resulted in ecological impacts, which some protected areas managers have addressed by employing visitor impact management frameworks. In this paper, we propose the Protected Area Visitor Impact Management (PAVIM) framework as an alternative to carrying capacity and other frameworks such as Limits of Acceptable Change. We use a set of evaluation criteria to compare the relative positive and negative attributes of carrying capacity, other decision-making frameworks and the new framework, within the context of their actual and potential use in Central and South America. Positive attributes of PAVIM include simplicity, flexibility, cost effectiveness, timeliness and incorporating input from stakeholders and local residents. Negative attributes include diminished objectivity and cultural sensitivity issues. Further research and application of PAVIM are recommended.     

Assessment of a Comfort Indicator for Natural Tourist Attractions: The Case of Visitors to Hanging Rock,Victoria

Increasing visitor numbers raise dilemmas for managers of natural tourist attractions. Though biophysical conditions may fall within limits acceptable to attraction managers, high use-levels may create undesirable consequences for visitor experiences. An apparent solution is to set a maximum use-level by determining an attraction's social carrying capacity. However, studies have demonstrated that this determination is problematic when considering the relationships among the multifaceted characteristics of users and the unique elements within specific locations. As an alternative, a comfort indicator is proposed to determine appropriate user experiences within the context of an attraction's management objectives. To test this concept, a study examining visitor perceptions (N = 385) of a popular natural tourist attraction is reported. Significant interrelationships were found among use-level, crowding and waiting (p < 0.05). No relationship was found between visitor use-level preferences and times visited. Applying these findings, a management strategy for the attraction is outlined with future research avenues suggested.     

An analysis on perceived crowding level reported by domestic visitors of South Korean National Parks: a multilevel ordered logit approach

Perceived Crowding Level (PCL) is an indicator of the social carrying capacity of recreational sites such as National Parks. Using a sample of national-level visitor survey data across 21 National Parks in South Korea, this paper aims to apply a multilevel ordered logit model as a method in testing for statistical relationships between the PCL and the covariates, accounting for site- and individual-specific heterogeneity. The results hint that levels of perceived crowding in South Korean National Parks are related to factors such as the behaviour of other users and the quality of park facilities such as comfort in accommodation. The measured level of heterogeneity can provide useful information about the level (nation-wide or park-specific) of intervention policies and management strategies.     

Computer Simulation as a Tool for Planning and Management of Visitor Use in Protected Natural Areas

The United Nations Environment Programme’s Principles on Implementation of Sustainable Tourism suggest that implementing sustainable tourism must include monitoring visitor use of protected natural areas and directing it to areas where the environmental and social impacts of tourism are minimised. Thus, sustainable tourism management requires information about the spatial and temporal flow of visitor use in protected natural areas to help identify potential tourism-related threats to the natural and cultural resources of an area and the quality of visitors’ experiences. Recent research has identified at least four ways in which simulation modelling of visitor use can facilitate more informed planning and management of sustainable tourism in protected natural areas, including (1) describing existing visitor use flows; (2) monitoring the condition of ‘hard to measure’ indicator variables; (3) testing the effectiveness of alternative visitor use management practices; and (4) guiding the design of research on public attitudes. The purpose of this paper is to demonstrate, using findings from studies conducted in the Inyo National Forest and Isle Royale National Park, USA, each of these four potential contributions of computer simulation to sustainable tourism management and planning. The paper concludes with an assessment of the limitations of existing applications of computer simulation to nature-based tourism and recommendations for future research.     

A visitor flow management process for touristified archaeological sites

In recent decades the number of visitors to archaeological sites has increased exponentially. This increase has generated both negative and positive impacts. This article proposes a Visitor Flow Management Process (VFMP) that aims to minimize the negative impacts and enhance the benefits visitor flows can have in touristified archaeological sites. Although several proposals for visitor management frameworks exist for natural protected areas, for archaeological sites there are only isolated strategies and actions. Following a review of the literature on the visitor impacts and visitor management strategies implemented in 11 touristified archaeological sites around the world, 96 visitor management measures were identified, classified and synthesized into a three stage-process: (1) Restrict the number of visitors; (2) Redistribute visitor flows in time and space and (3) Interpret the archaeological site considering the mass influx of visitors. VFMP is a useful tool for heritage site managers dealing with mass tourism, whose implementation can contribute to reducing damage to heritage and enhancing the quality of the visitor experience.     

Exploring a theme park's tourism carrying capacity: A demand-side analysis

To better understand a theme park's tourism carrying capacity (TCC), this paper proposes a conceptual framework that classifies the determinants of theme park TCC across three levels: fundamental determinants, mediating determinants, and direct determinants. The authors empirically tested a portion of the framework from the demand side by surveying 1356 visitors at a theme park in China. PLS path modeling, one-way ANOVA, linear regression, and multi-group moderation tests were used to analyze the impacts of attendance from a visitor perspective, day perspective, and visitor perspective at different attendance levels. Results indicate that theme park attendance either directly and/or indirectly affects visitors' experience, satisfaction, and behavioral intention. Theme park attendance also moderates the effects of visitors' experience on visitor satisfaction and behavioral intention, all of which determine a theme park's TCC. Corresponding management practices are recommended based on these results.     

An Integrated Approach to Assessing,Managing and Monitoring Campsite Im pacts in Warren National Park,Western Australia

The social and ecological impacts of camping were examined in Warren National Park, Western Australia. The main objective was to apply an integrated approach to assessing campsite degradation and feed this information into a management and monitoring strategy for campsites in the park. Biophysical data were used to establish a campsite profile, providing baseline information that enabled comparison of heavy-use formal campsites with low-use informal campsites. High-use formal campsites were more severely impacted than the low-use, informal campsites. Formal sites were also larger, had experienced more tree damage and erosion, had greater soil compaction, less vegetation cover and tree seedlings, less coarse woody debris, higher riverbank degradation and more walk trails radiating from the campsite. Additionally, the low-use, informal sites had also been degraded by recreation use. Potential indicators were identified, using a social survey that enabled identification of the standards of social and resource conditions in the Warren National Park. Desired conditions were then compared to existing conditions at the campsites and relevant managerial preferences acceptable to visitors were identified in the social survey. Most of the management preferences were considered very or extremely important influences on the quality of the visitor experience.     

Monitoring visitors to natural areas in wintertime: issues in counter accuracy

The sustainable management of vulnerable natural areas requires accurate measurement of visitor flows, especially in mountain and protected areas. Pyroelectric sensors that detect the heat radiation emitted by human bodies are now commonly used in many regions, including Scandinavia and the UK, to count pedestrian traffic in both urban and natural areas. We used four different tests to investigate pyroelectric counters’ accuracy in mountain winter conditions. Air temperature, distance to sensor, visitor clothing and visitor volume were all found to affect counter error rates. For tests within moderate winter temperatures (between 0°C and ?18°C) counters reported within manufacturer's claimed accuracy at 5% for 2 m range, but for ?21°C and below visitor numbers were over reported by 10.9%. Counter accuracy was generally unaffected by visitor clothing within 2 m of the sensor, but at a 4 m distance counters frequently failed to detect individuals in insulating down jackets more than fleece jackets. Counter error rates were slightly higher in outdoor than indoor tests, but still accurate within 5%. Error rates increased with increasing visitor traffic. The findings provide methodological implications for researchers and managers using automated visitor counters to estimate wintertime visitor use in mountain areas.     

基于Agent的景区游客行为仿真建模与应用——以颐和园为例

我国旅游景区内部客流管理一直以来都没有得到应有的重视。通过对颐和园景区"五一"小长假和"十一"黄金周客流持续2年的实际观测,采用基于Agent的仿真建模方法,构建了游客到达、游客移动、游客停留等景区游客基本行为模型及其仿真运行环境——基于Agent的景区游客行为仿真系统。系统的正确性验证表明,仿真系统的输出数据能够反映景区各停留点游客数量的真实情况;系统的灵敏性验证表明,入口游客数、游客在景点的停留时间以及流向景点方向的客流量3个参数能够引起仿真系统各景点游客数量的灵敏变化。所建系统能够预测景区客流的时空分布,能够通过变换仿真参数值进行各种客流调控措施的仿真实验,并给出具体调控参数以支持景区管理者的客流管理实践。     

Application of carrying capacity management in Vietnamese national parks

Implementing carrying capacity is a prerequisite for national parks (NPs) striving to meet the three mandates of park management, namely, recreational use, conservation, and economic value. This study attempts to investigate the application of carrying capacity management in Vietnam’s park system and to assess its application for further development of the concept. Findings show that there are three different approaches to the implementation of carrying capacity in Vietnamese parks, including (1) a laissez-faire approach, (2) a relaxed approach, and (3) a strict approach. It is suggested that economic consideration is one of the major constraints to the implementation in developing countries such as Vietnam. This study not only contributes to the literature on capacity management in NPs, especially in the context of developing countries, but its findings are also valuable for park authorities to achieve the triple mandates of park management.     

Balancing the dual mandate of conservation and visitor use at a Canadian world heritage site in an era of rapid climate change

Abstract

National parks in Canada operate under the dual mandate of conservation and visitor use, which involves balancing ecological integrity and nature-based tourism activities. Climate-induced environmental change may increase the existing tension between conservation and visitor use as major tourism resources located in protected areas (PAs) are projected to undergo large-scale changes. This study draws upon the behavioural approach, scenario planning, and landscape visualizations to examine the relationship between climate change impacts, visitor perceptions, and visitor experience management at the Athabasca Glacier in Jasper National Park, Canada. Four tourism development scenarios defined by two management drivers (ecological integrity and visitor demand) with corresponding storylines and visualizations were developed for 2050. The visualized scenarios were presented to visitors (n?=?304) in a survey to understand potential implications on visitor satisfaction. The results suggest that park managers need to find a balance between ecological integrity and visitor use in a way that ensures commercialized tourism development is limited, educational material is prioritized, and ecological integrity is maintained. While understanding the behaviour of future tourists is complex, it is a critical component of climate change adaptation planning and decision-making processes that needs to be prioritized by policymakers and PAs managers.     

Environmental Performance Reporting for Natural Area Tourism: Contributions by Visitor Impact Management Frameworks and Their Indicators

Environmental performance reporting is being increasingly demanded of many sectors of society, including those responsible for managing natural area tourism. Recent approaches include corporate reporting, state-of-the-environment reporting, and environmental management systems. This paper evaluates the usefulness of visitor impact management frameworks and associated resource and social indicators, both of which have a rich history of application to wilderness and backcountry management, for performance reporting on natural area tourism management. The evaluation draws on a recently developed evaluation framework for protected area management, plus detailed criteria, to address today's environmental performance reporting needs. Against these criteria, the visitor impact management frameworks rated well, with the Limits of Acceptable Change rating the highest. Resource and social indicators also showed great potential for performance reporting provided they are meaningful to senior managers, politicians and other stakeholders. Integrating these frameworks and their resource and social indicators into today's performance reporting, especially into state-of-the-environment reporting and environmental management systems, could significantly advance meaningful performance reporting for natural area tourism management.     

Micro-mobility patterns and service blueprints as foundations for visitor management planning

This paper proposes the use of micro-mobility patterns and service blueprints in visitor management planning. It argues that such planning approaches can improve management outcomes as well as visitor experiences whilst adding efficiency to the relevant management processes. The paper is based on the findings of visitor research on visitor flows and perceptions of visitor management in a nature-based tourism attraction in Wellington, New Zealand. These findings are used to adapt a service blueprint for the overall attraction to separately reflect visitor experiences of international visitors and New Zealanders. The paper posits that it is thus possible to identify and subsequently address the visitor management requirements of different visitor groups. Implications are discussed at three levels; first, for the case study attraction; second, for tourism attractions more broadly; third, conceptual implications for visitor management research are considered. Specific findings include the differences in micro-mobilities found across different market sectors, the need to improve signposting to offer distance and time guidance, the importance of topography, the potential to spread usage pressures across sites and the future potential to use mobile GPS units to obtain more detailed information.     

Extending and adapting the concept of quality management for museums and cultural heritage attractions: A comparative study of southern European cultural heritage managers' perceptions

Quality in cultural heritage attractions is mainly approached from the visitors' satisfaction perspective, and the literature does not contain a clear definition of quality in the management of cultural heritage sites open to the public. The present study aims to reframe this trend. By way of theoretical contribution, we propose a definition of quality in cultural heritage attractions management based on dimensions such as the capacity of preserving the cultural assets, the ability to communicate effectively their significance, the quality of commodification for visitor use, and the ability to boost intercultural competence and promote intercultural dialogue. Based on the above, an empirical, qualitative study was conducted on the cultural heritage managers' current perceptions of quality. The results suggest that a profound asymmetry exists among practitioners' opinions and practices, and four types of cultural heritage managers were defined with regard to their perception of quality: Reactionary, Reticent, Pragmatic, Enthusiastic.     

Determinants of tourism success for DMOs & destinations: An empirical examination of stakeholders' perspectives

What is tourism success? Specifically, what does tourism success mean for a destination as opposed to a destination management organization (DMO)? The main objectives of this study were to examine the concept of tourism success as it relates to both destinations and to DMOs, and to determine if a relationship or distinction exists between the two. Eighty-four (84) knowledgeable tourism managers and stakeholders from twenty-five (25) Canadian destinations were interviewed. Responses were used to identify variables and build a model that supports the existence of a relationship between the success of tourism destinations and DMOs with respect to community relations, marketing, and economic indicators. Unique to DMO success were supplier relations, effective management, strategic planning, organizational focus and drive, proper funding, and quality personnel. Unique to destination success were location and accessibility, attractive product and service offerings, quality visitor experiences, and community support.