TOURISM AND CULTURAL PROXIMITY: Examples from New Zealand

While tourism products based on Maori culture are popular among some overseas tourists to New Zealand, there has been little research as to their appeal to the domestic market. This paper discusses notions of indigenous tourism and the role of cultural and spatial difference in European conceptualizations of the exotic other. It argues that although there is a common cultural antecedence between non-Maori and European culture, the lack of spatial distance between Maori and tourists means that European New Zealanders are not drawn to Maori culture as an attraction in the manner that those from Europe and North America are. The paper discusses “kiwi culture” and familiarity as determinants of tourist demand.     

Maori and Tourism: A Relationship of History,Constitutions and Rites

This paper describes developments in Maori tourism. It argues that such developments cannot be understood without reference to a socio-political and ethical context of the history and ethical structures of Maori. It draws attention to Maori as an indigenous people as defined by the conventions on such peoples as adopted by the United Nations, and the recognition of ownership of cultural symbols. Maori claims of ownership of the symbols and practices adopted by tourist operators are thus sanctioned by international and national rights, but are equally tempered by Maori notions of hospitality to guests. However, Maori notions of gifts require respect and proper usage of gifts, and it is with this accord that Maori become involved with tourism. Furthermore, economic realities mean that Maori tourist operations will tend to be at an individual or extended family level, and hence the recognition of Maori ownership may be said to be more important. However, a further complicating issue is that Maori society is traditionally a tribal society; the Maori tourist 'gaze' is thus fractured by this consideration.     

A Cultural Encounter through Volunteer Tourism: Towards the Ideals of Sustainable Tourism?

International volunteering is increasingly recognised as a form of alternative tourism. However, the nature of the ‘alternative’ experience gained, and the ensuing narrative between host and volunteer, remains under-explored in published research, especially in volunteer tourism research within a cultural context in a developed nation. This paper examines the nexus between volunteer tourism and cultural tourism in the search for alternative and sustainable experiences through tourism. Qualitative research using in-depth interviews, diaries and participant observation was conducted to examine the pre-, during and post-trip experiences of 12 Australian visitors undertaking organised volunteer activities in an indigenous Maori community in the North Island of New Zealand during January 2005. Members of the indigenous Maori community were also interviewed to provide an important host perspective. Findings suggest that the nature of the interaction and cultural experiences gained were perceived as mutually beneficial and seemingly different from those gained from traditional cultural products. In particular, the volunteers experienced an alternative Maori cultural product and engaged in a different narrative with their Maori hosts through their volunteer work, one rich in authentic cultural content, genuine and reflective of modern Maori life in New Zealand society.     

London Tourism

SUMMARY

Global tourism demand has been subject to fluctuation in recent years, and London as a tourist destination has recently had to cope with both the significant forces at play in the wider environment and radical change in the way that tourism is to be managed across the UK. The purpose of this paper is to review the post-disaster destination marketing activity conducted by London in its attempt to regain its position as a premier destination for domestic and international visitors, set within the wider context of the devolution of tourism across the country. A number of the issues arising from London's post-disaster marketing campaign are identified, and a set of guiding principles for any future such action are discussed. The paper concludes that diversification of both the product and market is necessary if London is to retain its position as one of the world's leading ‘iconic’ city destinations.     

A Cautionary Tale of a Resort Destination's Self-Inflicted Crisis

SUMMARY

Rotorua was New Zealand's first tourism destination, rising to prominence a hundred years ago on the back of the central government's vision for a South Pacific spa to rival those of Europe. Government resources were used to develop and support Rotorua's infrastructure and tourism industry, like no other in the British Commonwealth, for the best part of the 20th century. By the 1980s however, Rotorua's tourism industry was in a crisis, and it is posited that the crisis was largely self-inflicted. The paper provides an historical summary of key events leading to the crisis, and subsequent efforts to regain destination competitiveness through a public-private partnership. Written from the perspective of the CEO of the destination's inaugural regional tourism organisation charged with co-ordinating the marketing response to the crisis, the case provides a cautionary tale of how one destination's success as a destination has risen, fallen and risen in line with government intervention.     

Tourism product development and the changing consumer demand: A case study of Kenya

Kenya is an important tourist destination in Africa accounting for over 6% of the total international tourist arrivals to the continent. However, in recent years Kenya's tourism industry has been experiencing problems of poor performance and continuing decline in the number of international tourist arrivals. This study examines the main characteristics of the country's tourism product vis‐a‐vis the changing trends in global tourism market demands. It is argued that the underlying cause of the recent poor performance of the tourism industry relates to the nature of the country's tourism product. Over the years, Kenya has been offering a limited tourism product that is based on beach and wildlife tourism. Also, the marketing of Kenya mainly depends on overseas tour operators who mainly sell inclusive tour packages. Thus, the form of tourism product that is offered by Kenya has not responded to the recent changes and trends in international tourism market demands. Post‐modern tourists, particularly tourists from developed countries, are increasing becoming aware of the negative impacts of mass tourism and are increasingly looking for alternative tourism products that provide a deeper and more meaningful experience. Thus, if Kenya is to rejuvenate its tourism industry there is need for the country to provide a diverse alternative tourism product which is more appealing to the post‐modern tourists.     

Current Situation of Rural Residents’ Tourism: A Case Study in Zhejiang Province in China

China is a large agricultural country. At the end of 2011, rural residents accounted for 48.7% of the total population. Without the participation of rural residents, the development of China's tourism would be incomplete. The outset of rural residents’ tourism will be crucial to 50% of China's tourism market. This article, through two years’ questionnaire surveys, interviewed 600 rural residents from 38 villages in Zhejiang province, analyzed the current situation of rural residents’ tourism market and rural residents’ tourism consumption behavior. This survey provided theoretical researches for developing the tourism market of rural residents, and had some significance on stimulating domestic demand, promoting economic growth and improving the standard of rural residents' life.     

The tourism of Indian California: A neglected legacy

California's heritage attracts a large portion of the tourism market, and has an even greater potential. Yet, in contrast with the southwest where Indian cultural resources are actively promoted, California's Indian heritage is almost totally neglected. The purpose here is to review historic and current factors limiting California Indian tourism development; to examine roles of California Indians vis-a-vis governmental agencies who present the Indian heritage; and to suggest how domestic tourism models might be revised to better accommodate tourism goals. Tourists, middlemen, and hosts share significant aspects of culture such as history and language in domestic tourism. Their lifestyles and usual environs, however, may contrast as urban versus rural. Recommendations are presented for increased co-directorship of the California Indian heritage and more availability to some tourist types.     

上海世博会旅游经营商市场感知维度及其行为影响研究

文章以上海世博会为例,采用SPSS、AMOS等统计分析软件对全国362家旅行商调查问卷进行统计分析,建构旅行商对重大事件旅游市场感知维度的测量模型,分析不同类型旅行商市场感知的差异性,通过结构方程模型检验市场感知维度对其分销行为的影响。研究表明:①重大事件旅游市场的旅行商感知模型包括事件属性维度、产品属性维度、市场属性维度及市场影响维度等4个测量维度。②国际业务、国内业务旅行商在4个感知维度上均存在显著差异;特许与非特许旅行商在市场属性感知维度上有显著差异,在其他维度上差异不显著;不同地理区域的旅行商在产品属性维度上差异不显著,在其他维度上有显著差异。③旅行商对重大事件旅游市场感知维度中,市场属性维度、市场影响维度对其分销行为存在显著影响,事件属性维度和产品属性维度的影响不显著,市场影响维度是主导其分销行为的主要因素。从旅行商视角研究重大事件旅游市场感知及其分销行为影响,对于重大事件在我国可持续发展及其后续旅游开发具有重要的意义。     

Trends in industrialized countries

The industrialized world, as represented by the members of the Organisation for Economic Cooperation and Development (OECD), occupies the dominant position in world travel with 90% of the tourist supply and 80%–90% of tourist arrivals. This massive market share is not thought to be under threat from an increase in Third World tourism. OECD gross domestic product is expected to continue rising at 3% or more indicating continuing travel expansion. Demand is increasing and diversifying so there is substantial scope for the industry and governments to cooperate in the development of the tourism product and infrastructure to expand into a larger, more varied market.     

Carving and tourism: A maori perspective

Maori retained high levels of self determination under the Treaty of Waitangi in 1840, although much of the subsequent history of the 19th century involved attempts both formal and informal by the colonial powers to subvert the Act. Therefore, while tourism has brought significant economic advantages for some tribes (iwi), and promises economic returns for others, Maori are insistent that they retain control over the process. The paper describes some of the significant impacts of tourism on Maori culture, but it is concluded that the truths of tourist impacts are plural, and can only be understood within an understanding of Maori cosmology. As such, Maori are adept at distinguishing between the signs and symbols of tourist artifacts.     

The tourism effect of President Trump's participation on Twitter

This research analyzes the effect of President Donald J. Trump's participation on Twitter on the performance of the United States as a tourism destination as reflected in the market value of tourism the country's tourism industry. Based on the effects that brand associations have on brand image and brand knowledge, this research proposes a conceptual model whereby a destination's association with a public figure might lead this personality's participation in social media to have an effect—derived from the resulting social media sentiment—on consumers' destination's brand knowledge and, consequently, on the incoming flow of travelers to the destination and on the tourism market value. The empirical application carried out on the tweets that the President of the United States posted over more than 150,000 trading minutes shows that the participation of public personalities in social media can have repercussions on the market value of their country's tourism industry.     

Scenario analysis of tourism's water footprint for China's Beijing–Tianjin–Hebei region in 2020: implications for water policy

Based on the life cycle footprint analysis method, this paper undertakes a comprehensive assessment of tourism-related direct and indirect water consumption under four counterfactual tourism scenarios in China's Beijing–Tianjin–Hebei metropolitan region (Jing-Jin-Ji), which has been increasingly constrained by extreme water stress. Food consumption appears to have a major impact on the tourism water footprint (WF) such that high calorie-dominated diets are nearly five times more water intensive than vegetable diets for a typical foreign tourist. It is necessary to design specific policy to improve water-use efficiency in upstream agricultural production, in parallel with reduced high-calorie food intake in tourism products supply. Furthermore, transport mode is found to have significant impacts on domestic tourist WF due to the stark variation in water embodied in upstream fuel production and supply. Forecasts for tourism's WF under low and high scenarios suggest that tourism may account for a considerable proportion of total water use in Jing-Jin-Jiby 2020. Specifically, tourism patterns appear to be a determining factor influencing water consumption across different scenarios. It is argued that water policy needs to emphasise water-use efficiency to raise awareness of tourist WF by differentiating water prices for various purposes and segments of the tourism consumer market.     

NETWORK ANALYSIS OF TOURISM EVENTS: AN APPROACH TO IMPROVE MARKETING PRACTICES FOR SUSTAINABLE TOURISM

Farmers' markets have recently emerged as a new tourism event around the globe. Yet, little information is known about them. This article explores the network of stakeholders associated with farmers' markets through a qualitative analysis over a period of time of an Australian farmers' market. Multiple methods of data collection were used to build a case study of the farmers' market. The findings highlight the acute need for this farmers' market, and potentially many others that are similar, to strategically establish an appropriate and effective network of stakeholders for both organizational longevity and tourism sustainability.     

Understanding wine tourism in China using an integrated product-level and experience economy framework

Wine tourism in China is an emerging market. This study addresses two research questions: the product offering and the tourist experience in this market. Findings of an exploratory study using netnography were examined by combining product levels theory and the experience economy model. The resulting proposed theoretical framework identified the status of China's wine tourism market as situated in the infancy stage. Results revealed the core product needed more customers’ involvement, and enrichment of the augmented product, to best position the wine destinations. While, enhancing educational, entertainment, and escapist experiences would benefit the whole experiences and increase future loyalty.     

Industrial tourists' behavioral intention toward slow travel in Taiwan

Taiwan has experienced rapid growth in the last decade, especially in the number of international tourists and domestic leisure travelers it receives. In response to pressures to minimize the negative environmental impacts of such visits (i.e. greenhouse gas emissions) and reshape the notion of sustainable destinations, since 2010 the concept of slow travel has been promoted by governments and the tourism industry. Consequently, calls to expand programs connecting various destinations (e.g. the establishment of industrial tourism) using slower modes of transportation have begun to emerge. In an effort to elucidate the key factors that motivate a traveler's intention to engage in slow travel, this study has constructed a research model that incorporates slow travel's three core elements: the mode of slow travel, tourism experience and environmental consciousness. Particularly, this study has focused on industrial tourists who typically rely on cars to reach destinations that have become new tourism hotspots. The quality of the transportation mode (i.e. a shuttle bus) and the tourism experience were found to be the most powerful determinants of their intentions. This study provides important information to practitioners seeking to market slow travel as a form of sustainable tourism and an alternative to conventional leisure.     

A framework to account for the tourism carbon footprint at island destinations

Given concerns over greenhouse gases and the role of tourism in generating such environmental externality, a consistent carbon measurement framework is needed. This paper combines principles derived from production and consumption accounting measures to better allocate the responsibility for carbon emissions. Utilizing a boundary that includes domestic tourism expenditure, inbound tourism expenditure, and local spending associated with outbound travel, this paper (a) proposes a framework to measure the domestic total carbon effect and foreign-sourced effect, and (b) applies the analytical framework to Taiwan. The empirical study indicates that the carbon emissions for domestic tourism industries, international aviation, and imports accounted for 47%, 28% and 25% of the tourism carbon footprint. It is suggested that an island's dependence on both aviation and international trade leads to a larger share of emissions outside their geographic territory with respect to tourism development.     

我国农民旅游市场开发初探

农民旅游市场是一个潜力巨大尚未充分挖掘的市场，在国内旅游蓬勃发展的今天，开发占中国人口3/4左右的农民旅游市场，不论对刺激国内消费，还是对发展中的旅游业，意义都是十分重大的。本文通过对农民旅游市场开发现状及原因的分析，对农民旅游市场的开发前景进行了展望，并提出了一些具体的开发建议。     

旅游发展对我国投资、消费和出口需求的拉动效应研究

传统观念认为,旅游业能有力拉动国民消费需求。其实,旅游业发展也会引致多方面的投资需求,如景区开发、基础设施建设等。因此,旅游业发展对国民经济增长具有综合性的拉动作用。文章依据宏观经济学理论,构建了入境旅游与国内旅游对投资、消费和出口增长分析的理论框架,并利用1982~2010年相关数据,分析了旅游"两大部门"对中国经济增长"三大驱动力"的影响。研究发现:(1)发展入境旅游与国内旅游,因景区开发和旅游基础设施建设,对扩大投资有一定的正效应;(2)作为综合消费和最终消费,旅游业对扩大消费有着显著的正效应,其中,国内旅游的作用远高于入境旅游;(3)比较而言,入境旅游对出口贸易具有积极的拉动作用,而国内旅游对出口的拉动效应则不明显。因此,积极贯彻实施旅游产业发展政策,大力发展国内旅游和入境旅游,是中国当前保增长、扩内需的重要途径。     

The Role of Market Orientation in Managing Crises During the Post-Crisis Phase

SUMMARY

The tourism business around the world, as one of the most susceptible and vulnerable sectors, must often manage and survive global crises. In recent years the global tourism industry has experienced major crises, such as terrorist attacks, political instability, economic recession, biosecurity threats and natural disasters. The most well-known cases bear testimony to the fact that crises are not new to the tourism industry. However, tourism management capabilities and abilities to deal with complex and critical situations are limited. The time has come to develop an understanding of factors that can help tourism businesses prepare a way of getting through such crises by examining the role of market orientation and its antecedents during a post-crisis phase. This paper is concerned with the effects of several organizational factors on market orientation in airlines during the post-crisis phase of the terrorist attacks of “9/11.” The results indicate that top management factors, interdepartmental factors and organizational systems have a positive effect on market orientation after a crisis has occurred.