治理结构——中国家族企业的“生死劫”

治理结构问题是家族企业诸多问题中的根源性问题。中国的家族企业之所以难以实现永续经营的种种问题中,最后归结为家族企业没有一个完善的治理结构来处理相关的利益关系。然而,家族企业在中国方兴未艾,但其产权不清、治理结构混乱的问题一直是家族企业的“生死劫”。     

小型水库大坝管理与事故处理分析

在21世纪的今天,我国的基础设施得到了不断的完善,各项工程建设如雨后春笋般纷纷涌现,尤其是建筑工程建设的发展势头迅猛,水利工程建设也不例外,伴随着这种发展现状,水利工程设施在不断地建设和完善,但近些年来我国水利工程中水库大坝的管理与事故处理现状堪忧,尤其是小型水库大坝的管理与事故处理。本文笔者就小型水库大坝管理与事故处理作一个分析。     

新闻发言人制度初探

中国正处于一个经济转轨和社会转型的时期,各种深层次的社会矛盾通过种种的危机事件暴露出来。作为公共事务的管理者,政府必然要承担起危机管理的责任。政府应对危机的处理能力是衡量政府效能的重要指标,因此,建立和完善新闻发言人制度对中国和谐社会的建设将起到重要作用。     

从SARS到汶川地震:探析突发事件中新闻发言人制度完善新趋势

突发事件因其具有的特殊性质,在处理上更加需要政府的舆论引导与帮助,如何处理好突发事件,做好突发事件新闻发布是一个十分重要的工作,同时也是政府新闻发布的一个重要内容。我国新闻发言人制度从上世纪八十年代兴起到进一步发展,在突发事件中的一次次应用更是掀起了一层层浪潮,从在SARS事件中的不很完美的闪亮登场,到在汶川地震中的精彩呈现,其中有不足,更有完善,值得探究其发展新趋势力求更加合理完善。     

结合国情探讨民营企业治理结构

中国现阶段民营企业,特别是公司制民营企业治理结构存在诸多的问题.民营企业治理结构普遍不规范是与中国的国情相联系的.民营企业治理结构的发展和完善必将是一个长期的过程.     

中国农地制度现状及对策

农地制度是农业、农村、农民问题的关键,是农村经济制度的基础与核心。改革和完善农地制度,是当前和今后一个时期内中国农村改革发展面临     

电子垃圾威胁中国

截止到目前,中国国内还没有建立起完善的电子垃圾管理制度和回收利用体系,甚至没有一家真正意义上的电子垃圾回收处理企业。控制与清理电子垃圾,中国还有漫长的路要走。     

企业的财务管理面临的几个问题

现代企业制度下如何建立更为完善的财务管理体制,成为中国企业管理的一个重要课题,如何加强财务管理,从宏观控制到微观新财务管理体系的构架。必须要通盘考虑。本文就会计信息的管理,失真的处理和企业管理型财务体系的建立作一点论述。     

我国入世后对经济法功能的再认识

本文从经济全球化大趋势的背景出发,提出在中国加入世界贸易组织后,经济法的研究不再仅关注我国自身经济体制的转型与发展,而是如何将我国融入WTO这样一个真正的、完全意义上的市场运作机制之中。在WTO规则下的更加完善的市场体系中,对我国经济法功能的再认识有助于我们更好地处理市场机制与政府宏观调控的关系,达到效益与公平的双重目的,从而实现和谐社会的发展。     

结合国情探讨民营企业治理结构

中国现阶段民营企业，特别是公司制民营企业治理结构存在诸多的问题。民营企业治理结构普遍不规范是与中国的国情相联系的。民营企业治理结构的发展和完善必将是一个长期的过程。     

企业诊断的基础 自我评价模型

自我评价是一种诊断性评价 ,对于企业的持续改进和市场竞争力的提升具有非常重要的作用。模型的建立是任何类型评价进行的重要前提。因此 ,应建立一种自我评价模型 ,并从企业系统的各个方面对模型进行详细的说明 ,然后总结其主要特征。     

Using Information as a Basis for Segmentation and Relationship Marketing: A Longitudinal Case Study of a Leading Financial Services Firm

An important concern for service businesses is how to develop an appropriate segmentation and relationship marketing strategy that is tied to the value contribution of the customer base. This article presents a case study of the relationship marketing strategy for a division of a leading, worldwide financial services provider. The case firm segments customers into three tiers, using a framework similar to the one established by Berry and Parasuraman. Potential revenue from the customer is the primary segmentation variable used to assign customers to one of the three tiers, while the customer service response is tailored for each tier based upon customer information capabilities and needs. Although information is normally thought of as a supplemental service, rather than a core service, this case study shows how information is central to providing effective customer service and is a key to relationship marketing. The study also demonstrates how social and structural bonds can be used to refocus a customer's thinking from a cost perspective to a value perspective.     

Understanding Participation

The word 'participation' is taken to refer to a situation in which employees have some sort of share in the businesses which employ them. On this basis a classificatory scheme is produced which distinguishes between different forms of participation as well as the sources and motives behind those different forms. Participation as a whole is then distinguished from bargaining between management and labour. In bargaining, separate and opposing interests are accepted. In participation, there is an attempt to produce an over-arching common interest. More importantly, bargaining operates outside those organizational arrangements definitive of a business which grant a strictly subordinate role to labour with respect to management structures and property entitlements. In contrast, participation is a modification of those arrangements up to, but not beyond, a position of equality for labour. It is this which gives participation its essentially reformist character and exposes it to attack from both those seeking a more than participatory share to labour and those for whom even a participating share is excessive.     

An Optimally Viable Version of Stakeholder Theory

This article is the final one in a series of four papers investigating the stakeholder approach to running businesses. It argues that the optimally viable version of that approach is one in which employees have a co-equal status as stakeholders with shareholders (the maximum allowed for under stakeholder theory) while other groupings only have a minimal status as stakeholders and are generally restricted to just customers, suppliers, and lenders. This version is argued for on the grounds that it both overcomes the implementation problems attendant upon having to serve the interests of a range of groupings and is justified in terms of stakeholder membership being confined to those groupings with a claim on the services of a business in virtue of directly contributing to its economic functioning. The ranking of non-shareholder stakeholders in the recommended version and, in particular, the maximal ranking granted to employees is argued to reflect the scale of the various contributions as measured by the degree to which making it exposes those stakeholders to both financial risk and a non-financial “work-related” risk peculiar to employees. It is concluded that although this is the best available version of the stakeholder approach it may not be the best of all possible ways of running a business. John Kaler is a Visiting Research Fellow at the University of Plymouth Business School. He is the co-author of the books An Introduction to Business Ethics and Essentials of Business Ethics, and was co-editor for Teaching Business Ethics, a website hosted by the Institute of Business Ethics. He is an ex-member of the Executive Committee of the European Business Ethics, U.K., and has published on a wide range of business ethics topics.     

CONVEX RISK MEASURES FOR GOOD DEAL BOUNDS

We study convex risk measures describing the upper and lower bounds of a good deal bound, which is a subinterval of a no‐arbitrage pricing bound. We call such a convex risk measure a good deal valuation and give a set of equivalent conditions for its existence in terms of market. A good deal valuation is characterized by several equivalent properties and in particular, we see that a convex risk measure is a good deal valuation only if it is given as a risk indifference price. An application to shortfall risk measure is given. In addition, we show that the no‐free‐lunch (NFL) condition is equivalent to the existence of a relevant convex risk measure, which is a good deal valuation. The relevance turns out to be a condition for a good deal valuation to be reasonable. Further, we investigate conditions under which any good deal valuation is relevant.     

渠道理论中的"相互依赖"新模式--一个跨学科的研究框架

尽管渠道理论研究的焦点在不断转移--从渠道"效率和效益"转向渠道"权力和冲突",再到以渠道"关系和网络"为重心,但"相互依赖"始终都是一个核心的基础性概念.本文在跨学科的视野下,借用相对成熟的国际关系理论,阐明了渠道"相互依赖"关系新模式:渠道中的相互依赖通常都表现出非对称性,这影响着关系规范的安排;相互依赖的脆弱性是影响关系成员采取行动的关键因素;构建和谐的渠道关系的途径是走向"复合相互依赖",即渠道成员之间的多渠道联系、各个问题没有等级之分、(威胁)退出关系不发生作用.     

Framework for the classification of service standardisation

Literature on services refers to standardised services without describing what a standardised service is. This becomes problematic when attempting to apply a practice suited to standardised services to services that may not be standardised. A framework is developed to assess if a service is standardised or not. The methodology used is to use literature and apply examples to each dimension of the framework to give guidelines in assessing the level of standardisation of the individual dimensions and thus the overall service. The outcome is a qualitative framework with guidelines related to each dimension in improving the assessment of a service’s level of standardisation. This framework is applied to a case study to illustrate the application of the dimensions. The dimensions used as the basis of the framework are shown to be relevant as dimensions that describe the level of service standardisation.     

Optimal Pricing of Nondurables when Demand is Dynamic and Stochastic

This paper derives optimal pricing strategies for nondurables if demand is sluggish and stochastic. The puzzling result is that moving from a static demand to a dynamic relation alters the marketing strategy dramatically if the equilibrium demand is convex (in price): the profit maximizing price policy is to switch between a low and a high price depending on current demand while a continuous price policy is optimal for concave demand relations. However, the formal existence of such a price switching policy is restricted to the anyway more realistic stochastic version of the model. The clear cut implications of the model provide also a criterion to test empirically the characteristics and the optimality of actual price strategies.     

Plastic response to disruptions: Significant redesign of supply chains

A plastic response is a type of resilient response to disruption whereby a supply chain is significantly redesigned. This is in contrast to the most common responses to disruption emphasized in the extant resilience literature, in which restoration of a supply chain to its pre-disruption state is typically the focus. Researching plastic responses is important because they differ greatly from restoration. A plastic response is a new way to operate, thus requiring implementation of major changes to the supply chain. Accordingly, a foundational premise is adopted to characterize a plastic response as (1) a significant redesign, (2) due to a pressing need, (3) requiring most or all of the following: acquisition of new skills, investment in new assets and leadership support, (4) a permanent new way to operate. Additionally, eight propositions are offered to serve as bases for further research. These relate to two fundamental issues: when are plastic responses most likely to be exercised and how to enable plastic responses. The propositions were developed through qualitative data analysis and informed by change management theory. The data were collected from in-depth interviews with global corporations in a variety of industries. Theoretical contributions and managerial implications are offered at the end.     

农村信用社经营环境探讨

中国农村经济发展处于一个关键的阶段 ,农村经济面临的主要任务是如何提高经济效益。在这个阶段 ,农业和农村发展对资金要素的依赖程度日益增强 ,必须建立起一个较为完善、稳定的农村金融体系来支持农村经济发展 ,而农村金融改革正处于关键阶段 ,农村信用社是农村金融的主体 ,如何理顺农村信用社的各种关系 ,如何为其提供一个良好的发展环境 ,自身如何营造一个顺畅的经营环境 ,是现在需要认真考虑的问题