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1.
Jens Karsten 《Journal of Consumer Policy》2007,30(2):117-136
EC transport law is set to be complemented by a series of Regulations giving rights to passengers for almost every mode of
transport. These Regulations not only give transport law a distinct consumer dimension but also add new elements to European
private law. This paper attempts to provide a horizontal, or intermodal, survey of these Regulations, adopted and proposed.
It is argued that passenger law, although originating separately and remaining a sector distinct from other fields of law,
has become part of a wider, three-stranded notion of European consumer policy deserving due attention as the force most dynamically
expanding the area of Community law of contracts and of torts. The paper will point to the elements of consumer contract law
and the law on travel and tourism related to passenger transport and elaborate on the basics for finding a common notion of
the key terms like “passenger” and “damage” for Community law. It concludes with some points for further reflection.
相似文献
Jens KarstenEmail: |
2.
In twentieth century Europe and the USA, industrial relations, labour, and workers’ rights issues have been handled through
collective bargaining and industrial agreements between firms and unions, with varying degrees of government intervention
from country to country. This industrial relations landscape is currently undergoing fundamental change with the emergence
of transnational industrial relations systems that complement existing national industrial relations systems. Despite the significance of this ongoing change, existing research has only started to explore
the implications of this change for how workers’ rights are governed around the globe. This paper addresses this gap by outlining
an agenda for future research into the transnational governance of workers’ rights. Fulfilling such a research agenda would
be both challenging, as it requires combining the so far divergent industrial relations and business ethics research streams,
and rewarding, as it provides ample scope for promising future research.
相似文献
Niklas Egels-ZandénEmail: |
3.
Christopher T. Marsden 《Journal of Consumer Policy》2008,31(1):115-132
The “Internet,” as a global self-regulated and interconnected network of institutions driven by educational and subsequently
commercial priorities, has evolved into an element within a broader “global information society.” Industry, treated benevolently
by market-led governments, has created co- or self-regulatory institutions or compacts, but as consumers have eagerly embraced
the broadband Internet the scheme of governance must embrace respect for the social and economic rights and responsibilities
of consumers at national, European and global levels. This paper shows how existing divisions between public-sector, private-sector,
and civil-society institutions and responsibilities have rapidly become eroded and it portrays the emerging agenda for “multistakeholder
governance.” The involvement of the consumer on a more legitimised and consensual level than is permitted under industry-led
regulation is as yet a novel approach, but this paper draws on case studies which demonstrate the salience of these issues
to consumers as citizens, and it concludes by preparing an agenda for Information and Communications Technology (ICT) companies
to adopt more sophisticated patterns of participatory co- and self-regulation.
相似文献
Christopher T. MarsdenEmail: |
4.
Israel M. Kirzner 《Small Business Economics》2009,32(2):145-152
Israel M. Kirzner is the 2006 winner of The International Award for Entrepreneurship and Small Business Research (the FSF-Nutek Award). In this Prize Lecture he argues that a number of those who have commented on his work have misunderstood
certain aspects of his theoretical system, and as a result the common distinction in the literature between “Schumpeterian”
and “Kirznerian” entrepreneurs is flawed. He also argues that his understanding of the market process (set in motion by entrepreneurial
decisions) provides a theoretical underpinning for public policy vis-à-vis entrepreneurship. Professor Kirzner’s main contributions
to the economics of entrepreneurship were also presented and evaluated by Douhan et al. [Small Business Economics 29(1–2):213–223,
2007].
相似文献
Israel M. KirznerEmail: |
5.
It has been proposed conceptually that viewers respond to certain advertisements via Empathetic Responses; that is, by feeling with depicted characters. Such deep viewer engagement is especially valued in today’s media environment and is central to dramatic
advertising strategies. Nevertheless, Empathetic Responses remain relatively understudied. We situate Empathetic Responses
within a model comprising high-level personality domains (within the “Big Five”), lower-level personality facets (multidimensional
Trait Empathy), and Perceived Ad Vividness, all as antecedents, as well as consequent Ad-Evoked Feelings. Our findings clarify
the composition and function of Empathetic Responses, adding to both basic and applied understandings.
相似文献
Todd A. MooradianEmail: |
6.
A model of the effect of affect on economic decision making 总被引:1,自引:0,他引:1
The standard economic model of decision making assumes a decision maker’s current emotional state has no impact on his or her decisions. Yet there is a large psychological literature that shows that current
emotional state, in particular mild positive affect, has a significant effect on decision making, problem solving, and behavior. This paper offers a way to incorporate this
insight from psychology into economic modelling. Moreover, this paper shows that this simple insight can parsimoniously explain
a wide variety of behaviors.
相似文献
Alice M. IsenEmail: |
7.
Junji Xiao 《Marketing Letters》2008,19(2):171-181
This paper examines the characteristics attributed to the success of digital cameras by studying both the demand and the supply
sides of the digital-camera market. A discrete choice model is employed to investigate consumer preferences over digital camera
characteristics during the period 1996–1998. The empirical findings reveal that Sony’s ‘Easy-to-Use’ storage system contributes
significantly to Sony’s demand advantage and profitability. Also, the welfare analysis demonstrates that ‘Easy-to-Use’ attributes
significantly contribute to social welfare improvement.
相似文献
Junji XiaoEmail: |
8.
We investigate the relationship between free-standing insert advertising style and coupon redemption. Results from two experiments
indicate that the propensity to clip a coupon can be enhanced by matching ad tone (emotional vs rational) to the nature of
a consumer’s primary motivation with respect to coupon usage. Moreover, this result appears to hold for consumers with both
procoupon and anticoupon inclinations.
相似文献
Michelle L. RoehmEmail: |
9.
Much of the theoretical work on industry dynamics focuses on the role of ‘noisy’ selection and incomplete information on firm
entry and survival. We extend this research by looking at the impact of firm heterogeneity on employment effects for 320 U.S.
Metropolitan Statistical Areas (MSA). We find that only start-ups with greater than 20 and less than 500 employees have persistent
employment effects over time and only in large diversified metropolitan regions. Therefore, both the type of entry (Gazelles)
and the characteristics of the region are important for employment growth.
相似文献
Pamela MuellerEmail: |
10.
The relation between consumers’ attitude and behaviour is of importance in designing marketing and public policy measures.
However, many empirical studies find only low effects of attitudes on behaviour. In this paper, we suggest that the conflicting
evidence on the attitude-behaviour link is partly due to only extreme attitudes impacting behaviour. That is, possible non-linearities
not detected by standard linear models could occur in the relationship between attitudes and behaviour. We present and compare
alternative model specifications to assess the non-linear relationship. We test our view using empirical examples relating
to the link between environmental concerns and the purchase of organic products, and the link between privacy concerns and
the possession of loyalty cards. We find strong support for the appearance of a non-linear relationship between environmental
concern and the purchase of organic products, while only weak support for such a relationship between privacy concern and
the possession of loyalty cards.
相似文献
Jenny van DoornEmail: |
11.
Dr. Jens Dibbern Prof. Dr. Armin Heinzl 《Business & Information Systems Engineering》2009,1(1):101-110
In this paper determinants of information systems (IS) outsourcing are deduced from transaction cost economic theory, resource-based
theory and power theory. They are summarized in a theoretical framework which is tested using a sample of small and medium
sized enterprises (SMEs) in Germany. The results show that internal performance and know-how deficits vis-à-vis external service
providers are key determinants that explain why different IS functions are outsourced to varying degrees in SMEs. Moreover,
the determinants of IS functions were found to partially differ between IS functions.
Revised reprint of an article from WIRTSCHAFTSINFORMATIK 43(4)2001:339–350.
相似文献
Armin Heinzl (Corresponding author)Email: |
12.
Do frequency reward programs create switching costs? A dynamic structural analysis of demand in a reward program 总被引:2,自引:0,他引:2
This paper examines a common assertion that customers in reward programs become “locked in” as they accumulate credits toward
earning a reward. We define a measure of switching costs and use a dynamic structural model of demand in a reward program
to illustrate that frequent customers’ purchase incentives are practically invariant to the number of credits. In our empirical
example, these customers comprise over 80% of all rewards and over two-thirds of all purchases. Less frequent customers may
face substantial switching costs when close to a reward, but rarely reach this state.
相似文献
V. Brian ViardEmail: |
13.
This study examines the notion of ‹spirituality’ as a dimension of human self, and its relevance and role in management. Major
thesis of this research is that spirituality of employees is reflected in work climate. This may in turn affect the employees’
service to the customers. In the first part of the study a Spiritual Climate Inventory is developed and validated with the
data from manufacturing and service sector employees. In the later part, hypothesis of positive impact of spiritual climate
on customers’ experience of employees’ service is examined and found to be substantiated empirically.
相似文献
A. P. AroraEmail: |
14.
To Help or Not to Help? The Good Samaritan Effect and the Love of Money on Helping Behavior 总被引:1,自引:0,他引:1
Thomas Li-Ping Tang Toto Sutarso Grace Mei-Tzu Wu Davis Dariusz Dolinski Abdul Hamid Safwat Ibrahim Sharon Lynn Wagner 《Journal of Business Ethics》2008,82(4):865-887
This research tests a model of employee helping behavior (a component of Organizational Citizenship Behavior, OCB) that involves
a direct path (Intrinsic Motives → Helping Behavior, the Good Samaritan Effect) and an indirect path (the Love of Money →
Extrinsic Motives → Helping Behavior). Results for the full sample supported the Good Samaritan Effect. Further, the love
of money was positively related to extrinsic motives that were negatively related with helping behavior. We tested the model
across four cultures (the USA., Taiwan, Poland, and Egypt). The Good Samaritan Effect was significant for all four countries.
For the indirect path, the first part was significant for all countries, except Egypt, whereas the second part was significant
for Poland only. For Poland, the indirect path was significant and positive. The love of money may cause one to help in one culture (Poland) but not to help in others. Results were discussed in the light of ethical decision making.
相似文献
Sharon Lynn WagnerEmail: |
15.
Thomas J. Steenburgh 《Quantitative Marketing and Economics》2008,6(3):235-256
This article addresses the question of whether lump-sum bonuses motivate salespeople to work harder to attain incremental
orders or whether they induce salespeople to play timing games (behaviors that increase incentive payments without providing
incremental benefits to the firm) with their order submissions. We find that lump-sum bonuses primarily motivate salespeople
to work harder—a result that is consistent with the widespread use of bonuses in practice, but that contradicts earlier empirical
work in academics.
相似文献
Thomas J. SteenburghEmail: |
16.
In two experiments, we show that the beliefs women have about the controllability of their weight (i.e., weight locus of control)
influences their responses to advertisements featuring a larger-sized female model or a slim female model. Further, we examine
self-referencing as a mechanism for these effects. Specifically, people who believe they can control their weight (“internals”),
respond most favorably to slim models in advertising, and this favorable response is mediated by self-referencing. In contrast,
people who feel powerless about their weight (“externals”), self-reference larger-sized models, but only prefer larger-sized
models when the advertisement is for a non-fattening product. For fattening products, they exhibit a similar preference for
larger-sized models and slim models. Together, these experiments shed light on the effect of model body size and the role
of weight locus of control in influencing consumer attitudes.
相似文献
Brett A. S. MartinEmail: |
17.
We investigate what determines the maturity of lines of credit to small businesses. Our results provide strong support for
the hypothesis that shorter loan maturities serve to mitigate the problems associated with borrower risk and asymmetric information
that are typical of small business lending. We find that maturity is shorter for firm owners that have poor credit histories,
are older, and less experienced, and for firms that are more informationally opaque. Supporting the notion that collateral
and maturity are substitute mechanisms in mitigating agency problems, we also find strong evidence that maturity increases
with collateral pledges, that personal collateral is associated with longer maturities than business collateral, and that
collateral types that better mitigate agency problems reduce the sensitivity of loan maturity to informational asymmetries
and risk. Finally, while it is argued that relationship lending may mitigate information asymmetry, we find no relation between
loan maturity and stronger firm-creditor ties.
相似文献
María Fabiana Penas (Corresponding author)Email: |
18.
Robert L. Scharff 《Journal of Consumer Policy》2009,32(1):3-21
Efforts to use nutrition education to combat the growing obesity problem in the USA have been largely unsuccessful. One possible
reason for the persistence of the obesity problem is the presence of consumers who discount hyperbolically. To counter this
phenomenon, sophisticated agents may try to employ commitment devices to protect long–term health goals from short–term consumption
decisions. This study uses data from the Continuing Survey of Food Intakes by Individuals to examine the impact of hyperbolic
discounting and use of commitment devices on individuals’ caloric consumption. The results suggest that obese dieters display
behavior consistent with hyperbolic discounting.
相似文献
Robert L. ScharffEmail: |
19.
Leonard F. S. Wang Ya-Chin Wang Lihong Zhao 《Journal of Industry, Competition and Trade》2009,9(1):49-56
Strategic delegation analysis has been limited to sales delegation cases, until Jansen et al. (International Journal of Industrial
Organization 25:531–539, 2007) presented the case of market share delegation. In international trade theory, export rivalry
and import protection have always attracted considerable attention. This paper assesses the influence upon optimal trade policy
of introducing market share delegation in a trade duopoly context. It shows that delegation matters, and different forms of
delegation coupled with asymmetric costs will imply different degrees of government intervention.
相似文献
Leonard F. S. WangEmail: |
20.
Anna Herold 《Journal of Consumer Policy》2008,31(1):5-24
The country of origin principle, the cornerstone of the EU Television Without Frontiers Directive – to become the Audiovisual
Media Services Directive – is often criticised as being insensitive to the legitimate national public interest to protect
viewers – and consumers – of audiovisual media content. This paper seeks to demystify this pessimistic perception of the country
of origin rule from the perspective of the consumer interest. It demonstrates that the possible negative repercussions of
the country of origin logic for consumer welfare are mitigated in three ways: by specific derogations possibilities foreseen
in the Directive in case of violations of the fundamental rules on protection of minors and of human dignity; through the
margin of broadcasting control left to the Member States in the areas beyond those coordinated by the Directive, and by means
of a new two-step anti-circumvention procedure introduced by the new Directive.
相似文献
Anna HeroldEmail: |